Hôtel d'Orsay Grand Matabiau

Hotels
8.2 (745 reviews)
8 boulevard Bonrepos , Toulouse , fr

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.66
Some reviews noted the dated carpet and cleanliness issues.
Service
9.13
Many mentions of friendly and accommodating staff.
Location
9.17
Positive feedback on being near the train station and city center.
Room Quality
7.62
Complaints about the room size and dated facilities.
Amenities
8.15
Generally positive feedback on breakfast and overall amenities.
Value for Money
7.61
Concerns about price not aligning with quality.
Food and Beverage
8.16
Breakfast noted as good but could offer more variety.
Overall Experience
8.13
Overall positive sentiments expressed despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious Accommodation

Hôtel d’Orsay, located opposite Toulouse Matabiau Train Station, offers soundproofed rooms with air conditioning, satellite TV, and WiFi.

Delicious Dining Options

Start your day with a breakfast buffet in the Orsay’s breakfast room overlooking the garden. Indulge in regional dishes delivered to your room on request.

Convenient Location

Explore the Pink City with ease as the hotel is just a 15-minute walk from the Saint-Sernin Basilica and the Musée des Augustins.

Book your stay at Hôtel d’Orsay now for a memorable experience in Toulouse!

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 745 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.13
R
Roxane extended_group ca
9
Exactement ce à quoi nous nous attendions. Proche de la gare de train, autobus pour l'aéroport.
2026-05-22 via Nuitee
J
Joseph solo_traveller lb
8
2026-05-21 via Nuitee
S
Samuel couple fr
8
Pros:

possibilité de garer les velos dans un garage sécurisé pour la nuit; à côté de la gare et proche du centre ville pour visiter

2026-05-20 via Nuitee
A
Audrey family_with_children fr
9
Une très bonne adresse sur Toulouse
Pros:

Très bon rapport qualité/prix, personnel très agréable et serviable, petit déjeuner +++

2026-05-19 via Nuitee
R
Robert solo_traveller sk
10
Pros:

vzdialenosť od vlakovej stanice, ochotny personal

2026-05-19 via Nuitee
C
carmen couple es
9
2026-05-17 via Nuitee
L
Laurel couple ca
8
Good for a short stop-over
Pros:

Good value. Close to train station for convenience when travelling by train.

2026-05-15 via Nuitee
K
Keith & Marie-Josee solo_traveller ca
9
Pros:

Clean, comfortable and close to thextrain station. We also enjoyed the breakfast.

2026-05-13 via Nuitee
C
Constance solo_traveller fr
9
2026-05-12 via Nuitee
A
André couple fr
10
2026-05-12 via Nuitee
L
Lijadu solo_traveller gb
10
Very good stay. I recommend it and would stay again xxx.
Pros:

Staff, facilities, breakfast was excellent.

Cons:

Nothing.

2026-05-11 via Nuitee
E
Emanuele extended_group it
8
2026-05-11 via Nuitee
B
Brian couple ca
10
2026-05-11 via Nuitee
A
Agathe solo_traveller fr
8
Pros:

Petit déjeuner très bien
Chambre moderne
Personnel souriant

Cons:

Quartier de la gare pas exceptionnel

2026-05-10 via Nuitee
M
Marcotte solo_traveller fr
10
Pros:

Très bien placé face à la gare et prés du centre-ville. Personnel aimable et à l'écoute, confortable et large choix du buffet du petit-déjeuner

2026-05-10 via Nuitee
C
chang1 solo_traveller de
9
Pros:

Gutes Bett, sehr gute Schallisolierung, angenehmer Geruch. Die Aussicht auf den bezaubernden Bahnhof und den Fluss ist schön. Morgens scheint die Sonne in das Zimmer. Der Schlaf war gut, die Geräusche von der sehr belebten Umgebung für uns ausreichend gedämpft.

Cons:

Es ist eine Baustelle in der Nähe und auch im Haus selbst wurde während unseres Aufenthaltes wacker schon morgens gedübelt. Leute, die bei offenem Fenster schlafen möchten sollten ein Zimmer nach hinten raus anfragen. Es gibt keine Aufhängemöglichkeit für die Jacken in der Nähe der Tür. Der Schrank zur Kleideraufbewahrung ist knapp bemessen.Die Vorteile überwogen. Es war dennoch ein angenehmer Aufenthalt

2026-05-09 via Nuitee
D
Débora family_with_children fr
10
Excelente!
Pros:

Atendimento excelente ! Bem localizado!
Extremamente limpo, quartos confortáveis.

2026-05-08 via Nuitee
J
Joanie881 Friends getaway
8
3.4 stars
Pros:

I'm being pretty generous clicking 4 stars here, and the circumstances of our arrival in Toulouse certainly didn't help my outlook (getting an email an hour before saying our flight was canceled and dealing with that in the room for too long). Yes it's convenient especially if traveling by train or leaving off at the car rental there. It was well priced but it's pretty old and really needs some sprucing up. Just felt kind of shoddy plus the room had a terrible amount and placement of outlets so charging was a pain. The shower had no door or shower curtain which was weird and made for lots of splashed mess, but otherwise an okay sized bathroom. Sex club two doors down which I don't mind but just an FYI.

2026-05-07 via Tripadvisor
S
Sharon solo_traveller ca
9
Fabulous location
Pros:

Location to the train station was fabulous. Bed was comfortable. We had a lovely view of the Canal de Midi!

Cons:

It is on a busy street, but that’s what you expect near the train station .

2026-05-07 via Nuitee
E
Eamann solo_traveller be
8
2026-05-06 via Nuitee