Mercure Castres L'Occitan

Hotels
•
Mercure
8.6 (456 reviews)
201 Avenue Charles de Gaulle , Castres , FR

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Comfortable rooms
Cons:
Cleanliness issues
Value for dining not meeting expectations

Categories

Cleanliness
8.18
Mixed reviews regarding cleanliness and the condition of towels and bathrooms.
Service
9.15
Many positive remarks about the attentive and friendly staff.
Location
8.69
Ideal location for business trips, with easy parking available.
Room Quality
8.64
Rooms are generally comfortable, with some complaints about maintenance.
Amenities
8.67
Pool and breakfast amenities were appreciated, despite some issues.
Value for Money
8.13
Some guests felt the dining options were overpriced compared to expectations.
Food and Beverage
8.68
Breakfast and dining received positive reviews, although some noted inconsistency.
Overall Experience
8.65
A generally positive stay with notable enjoyment attributed to staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Tranquil Surroundings and Modern Comforts

Luxurious Amenities

Convenient Location and Exceptional Service

To experience the perfect blend of relaxation and convenience, book your stay at L'Occitan today.

Important information:

Please note that if you plan on arriving after 18:00, please notify the property in advance. Contact details can be found on the booking confirmation.

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCM

Location

Guest Reviews

8.6
Based on 456 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.65
N
NZ Oscar • solo_traveller • nz
8
2026-09-02 • via Nuitee
C
Cecile • family_with_children • fr
10
2026-09-02 • via Nuitee
M
Michel • solo_traveller • fr
10
Pros:

Parking chambre sdb avec douche italienne bouteille d'eau offerte

2026-08-31 • via Nuitee
O
Olivier • solo_traveller • fr
9
Hôtel parfait pour une étape agréable.
Pros:

La qualité de l’hôtel, son restaurant de très bon niveau et la gentillesse du personnel.

2026-08-31 • via Nuitee
W
Warren • solo_traveller • fr
9
Hôtel confortable, bon p’tit déjeuner, personnel agréable
Pros:

Petit déjeuner très complet, personnel agréable et efficace

2026-08-28 • via Nuitee
A
arrate • solo_traveller • fr
8
2026-08-25 • via Nuitee
J
Jean-Pierre • couple • nc
7
Pros:

Etablissement correct

2026-08-24 • via Nuitee
C
corinne • solo_traveller • fr
10
Pros:

À une vingtaine de minutes à pied du centre historique. Parking disponible gratuit.
Excellent petit déjeuner. Accueil parfait.

Cons:

Tout ok.

2026-08-23 • via Nuitee
M
Maryline • couple • fr
10
2026-08-23 • via Nuitee
K
Katia • solo_traveller • fr
10
Vacances
Pros:

La piscine, le restaurant un régale

2026-08-21 • via Nuitee
T
Theo • solo_traveller • gb
8
It will do nicely.
Pros:

Clean, pool, big room

Cons:

Tv was only french, hotel mode locked, casting didnt work.

2026-08-21 • via Nuitee
S
Séverine • family_with_children • fr
10
2026-08-20 • via Nuitee
J
Joëlle • couple • fr
7
2026-08-19 • via Nuitee
M
Magalie • solo_traveller • fr
10
Pros:

L'accueil
Le service
Aux petits soins pour les clients les petits comme les grands.

2026-08-17 • via Nuitee
E
Evelyne • couple • fr
10
L'accueil est excellent ainsi que le confort
Pros:

Très bien situé,, très bon confort, accueil excellent et très bon petit déjeuner

2026-08-16 • via Nuitee
A
Alexis • solo_traveller • fr
9
Pros:

La literie et la climatisation

Cons:

La douche très petite à côté des toilettes pas terrible pour un 4 étoiles

2026-08-16 • via Nuitee
S
Samuel Mérisse • solo_traveller • fr
9
2026-08-16 • via Nuitee
S
Soph. B • solo_traveller • fr
8
2026-08-15 • via Nuitee
C
christiane • solo_traveller • fr
10
2026-08-15 • via Nuitee
C
Claraz • couple • fr
10
Super
Pros:

L'accueil d'Hervé et la gentillesse du personnel au petit déjeuner
La piscine

2026-08-14 • via Nuitee