Best Western Central Hotel

Hotels
•
Best Western
8.3 (1950 reviews)
21 Rue Berthelot , Tours , FR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location / close to attractions
Private parking available
Friendly, welcoming and professional staff
Good breakfast for many guests
Quiet despite central location (often)
Clean and comfortable rooms mentioned by several guests
Cons:
Some rooms small and furnishings/outdated
Maintenance and cleanliness issues (stained carpets, worn towels, coffee items expired)
Noise/poor soundproofing reported by some
Occasional uncomfortable beds or bedding made of synthetic fibres
Toilet configuration issue (no sink in some toilets)
Limited parking spaces at times
Perceived poor value for price by at least one guest

Categories

Cleanliness
7.5
Mixed signals: several guests note the room was clean and comfortable, but there are repeated comments about worn towels, stained carpets/moquettes and some maintenance/cleaning shortcomings.
Service
9.3
Very positive: multiple mentions of warm, professional and attentive staff (named reception staff Etienne), welcoming and helpful service throughout stays.
Location
9.6
Consistently excellent: central, very convenient for sightseeing and walking to restaurants/attractions; multiple guests highlight the prime position as a major plus.
Room Quality
7.3
Mixed to below-expectation: rooms are described as small by several guests and some furnishings/fixtures are outdated; bed comfort is inconsistent (some find comfortable, others report uncomfortable or noisy beds).
Amenities
8.5
Generally strong thanks to a private parking option (frequently praised) and basic hotel facilities; some guests note limited parking spaces and aging equipment in rooms.
Value for Money
7
Mixed value perception: some guests find the price good, but at least one guest expected higher standards for the price paid (specific complaint about a high one-night rate vs. condition of the hotel).
Food and Beverage
8
Generally positive but mixed: breakfast is often described as 'good' or 'included and nice', while a few guests found it disappointing or would prefer more regional options.
Overall Experience
9.2
Overall very positive: many guests recommend the hotel, praising location, parking and especially the friendly, attentive staff despite some issues with room size, decor and occasional maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Central Location in Tours Old Town
Situated in the heart of Tours Old Town, the Best Western Central Hotel offers a prime location near popular attractions like Place Plumereau and Tours Cathedral. Its proximity to the trade center makes it an ideal choice for both leisure and business travelers.

Charming Garden and Terrace
Unwind in the hotel's beautiful garden and enjoy the serene atmosphere of the pleasant terrace. Perfect for a peaceful retreat after a day of exploring the city or attending meetings.

Convenient Accessibility and Helpful Staff
With easy access to the A10 motorway and being just 200 meters from Tours train station, the Best Western Central Hotel ensures a hassle-free stay. The dedicated staff are available round the clock to assist guests with organizing their itinerary and making their stay memorable.

Book your stay at the Best Western Central Hotel for a delightful experience in Tours!

Important information:

When booking more than 6 nights, a prepaid policy may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Location

Guest Reviews

8.3
Based on 1950 reviews
Cleanliness: 7.5
Service: 9.3
Location: 9.6
Room Quality: 7.3
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 9.2
F
Fiorangelo • couple • it
9
ha soddisfatto le aspettative
Pros:

ottima posizione,colazione e parcheggio

Cons:

non saprei troppo breve la permanenza

2026-10-31 • via Nuitee
O
Olivier • couple • fr
10
Top
Pros:

Très bien placé
Au centre avec parking

Cons:

Petit déjeuner au top
Propreté des chambres

2026-10-31 • via Nuitee
D
david • couple • gb
9
It was an enjoyable stay made more so by the excellent welcoming and friendly staff
Pros:

Central location

2026-10-27 • via Nuitee
G
Guy • couple • fr
10
Pros:

Très bien situé ; personnel accueillant ; chambres spacieuses, confortables et très calmes .

2026-10-27 • via Nuitee
S
Simona • solo_traveller • it
8
Pros:

la posizione e la tranquillità

2026-10-26 • via Nuitee
Q
Quentin • couple • fr
10
Pros:

Hôtel idéalement situé, à proximité de tout. Le parking privé est un véritable atout : nous n’avons pas eu besoin de reprendre la voiture durant tout notre séjour.

Nous avons été accueillis par Étienne, qui s’est montré chaleureux, très professionnel et particulièrement réactif à nos demandes. Il a fait preuve d’une grande attention et d’un réel souci de notre confort.

La chambre était propre et confortable.

Une très belle expérience que nous recommandons sans hésitation !

2026-10-25 • via Nuitee
A
Ann • couple • us
9
Clean and great location with a good breakfast included.
Pros:

The location and the cleanliness.

Cons:

I didn’t like the toilet with no sink. You needed to change rooms to wash your hands after using the toilet.

2026-10-23 • via Nuitee
D
Diane • couple • fr
9
Pros:

Un bon hôtel pour une escale à Tours, bien situé et avec parking, les chambres ne sont pas très grandes mais c'est confortable, le personnel est sympa.

2026-10-19 • via Nuitee
F
Franck • couple • fr
7
Déçu...
Pros:

L'emplacement, le personnel.

Cons:

Un peu déçu pour un 4 étoiles nous attendions un établissement moins vieillot, une chambre surchauffée, une télé posée en haut d'une armoire qui ne diffuse que des replay, un abattant de toilette mal fixé, des équipements assez vieux. Un petit dej sympa , mais des produits régionaux ( charcuterie) serais plus sympa grâce a la proximité des halls.....le tout pour une nuit a 230 €....

2026-10-18 • via Nuitee
J
Jacques • couple • fr
5
Bonne halte mais ronfleur dans la chambre voisine
Pros:

L’accueil et l’emplacement

Cons:

L’insonorisation des chambres

2026-10-18 • via Nuitee
H
Hans • couple • nl
8
2026-10-18 • via Nuitee
L
Le Tri • solo_traveller • be
9
2026-10-16 • via Nuitee
H
hernandez • solo_traveller • es
6
2026-10-15 • via Nuitee
M
Marc • solo_traveller • be
7
Pros:

Very good location and price

Cons:

Interior was outdated

2026-10-14 • via Nuitee
P
Pierre • family_with_children • fr
6
Climatisation en fin de vie. Très bonne situation en centre ville avec parking privé.
2026-10-12 • via Nuitee
M
Marie • solo_traveller • fr
9
Pros:

Super

2026-10-12 • via Nuitee
R
René • extended_group • fr
9
Accueil très chaleureux
Pros:

L’accueil très professionnel et l’amabilité au niveau de la réception
Le parking
L’emplacement

2026-10-11 • via Nuitee
C
Christa • couple • de
8
Gelungener Aufenthalt in einem charmanten Hotel
Pros:

Das Hotel ist sehr zentral und dennoch ruhig gelegen. Zu Fuß sind viele Sehenswürdigkeiten und Restaurants zu erreichen. Das Personal war sehr aufmerksam und zuvorkommend. Es gibt einen privaten Parkplatz am Hotel, den wir reserviert und genutzt haben. Alles hat problemlos geklappt.

Cons:

Das Bett war groß und eigentlich bequem. Bezüge und Decken waren aus Kunstfaser. Das hat die Schlafqualität sehr vermindert.

2026-10-09 • via Nuitee
A
andre • couple • nl
10
2026-10-09 • via Nuitee
I
Isabelle G. • solo_traveller • fr
5
Pros:

L'emplacement

Cons:

Le bruit, des places de parking pas facilement accessibles et peu nombreuses.

2026-10-08 • via Nuitee