Best Western Central Hotel

Hotels
•
Best Western
8.3 (1992 reviews)
21 Rue Berthelot , Tours , FR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Aging decor
Some cleanliness concerns

Categories

Cleanliness
8.01
Room was bright and spacious with good cleanliness.
Service
8.48
Staff were friendly, helpful, and accommodating.
Location
9.02
Perfect location within walking distance to city center.
Room Quality
7.97
Rooms were comfortable but some mention of aging decor.
Amenities
8
Parking available, but some amenities may be outdated.
Value for Money
8.46
Good value for a hotel in such a prime location.
Food and Beverage
8.51
Breakfast was excellent with plenty of choices.
Overall Experience
7.98
Enjoyable overall experience, with recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:18

Property Description

Central Location in Tours Old Town
Situated in the heart of Tours Old Town, the Best Western Central Hotel offers a prime location near popular attractions like Place Plumereau and Tours Cathedral. Its proximity to the trade center makes it an ideal choice for both leisure and business travelers.

Charming Garden and Terrace
Unwind in the hotel's beautiful garden and enjoy the serene atmosphere of the pleasant terrace. Perfect for a peaceful retreat after a day of exploring the city or attending meetings.

Convenient Accessibility and Helpful Staff
With easy access to the A10 motorway and being just 200 meters from Tours train station, the Best Western Central Hotel ensures a hassle-free stay. The dedicated staff are available round the clock to assist guests with organizing their itinerary and making their stay memorable.

Book your stay at the Best Western Central Hotel for a delightful experience in Tours!

Important information:

When booking more than 6 nights, a prepaid policy may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Location

Guest Reviews

8.3
Based on 1992 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 7.98
D
DANIEL • couple • fr
8
Pros:

La situation près du centre de Tours
Le parking
Les équipements

2026-09-19 • via Nuitee
M
maria • couple • nl
9
Verder alles goedgegaan
Pros:

Ontbijt was goed

Cons:

Handdoeken te weinig

2026-09-19 • via Nuitee
T
Thomas • couple • de
7
Schönes, freundliches Hotel in sehr guter Lage, unbedingt Komfortzimmer oder dgl. buchen!
Pros:

Ein sehr schönes Hotel und guter ruhiger Lage. Tolles Frühstück. Lage bestens geeignet, um die Stadt zu erkunden.

Cons:

Das Zimmer war klein, das Bett viel zu schmal, max. 140 cm. Man sollte unbedingt ein besseres Zimmer buchen mit einem größeren Bett!

2026-09-19 • via Nuitee
B
Bruno • extended_group • it
9
2026-09-18 • via Nuitee
J
jan • couple • nl
8
Pros:

Ligging en parkeergelegenheid

2026-09-17 • via Nuitee
A
anna • family_with_children • pl
8
Pros:

Miłe miejsce z klimatem i bardzo dobrym śniadaniem. Bardzo dobra lokalizacja.

2026-09-17 • via Nuitee
D
Declan • couple • gb
9
An exceptional location with great staff. Worth returning time after time.
Pros:

The location is wonderful right in the heart of the city and within an easy stroll of the main historical sites and shopping. The staff at the hotel are exceptional, friendly and willing to help

Cons:

The light is a bit slow and aged

2026-09-17 • via Nuitee
D
David • couple • gb
10
Great location with very friendly staff
Pros:

Great location and very friendly, helpful staff.
Spotlessly clean

Cons:

Hotel car park is very low at 1.85m in places.
We drive a SUV with a roof box and had to remove it to get in to the car park.
Aircon unit in our room (104) was very noisy and we had to turn it off to be able to sleep.

2026-09-16 • via Nuitee
J
Jose Felipe • solo_traveller • es
8
2026-09-15 • via Nuitee
D
David • couple • gb
9
2026-09-15 • via Nuitee
J
Janes Vincent • solo_traveller • be
10
2026-09-15 • via Nuitee
E
ewroland • couple • de
9
Prima Unterkunft. Leckeres Frühstück, gute Parkmöglichkeiten, einfach zu erreichen
Pros:

Prima Unterkunft. Leckeres Frühstück, gute Parkmöglichkeiten, einfach zu erreichen

2026-09-14 • via Nuitee
Y
yi • couple • us
1
Not trust this hotel and Best Western
Cons:

I left some cookies overnight just to found out there were 40-50 ants over the cookies and table. Talk to the staff about it, one guy went to the room without telling us. His “investigation “ conclusion is because we left the food on the table and opened the window so the ants went in . There is nothing he can do, he didn’t feel sorry about it.

If you have the ant problems , either you control it or warn the customer about it. They didn’t control the ants and want to blame the customer. My wife only opened the window in the morning to get fresh air. the window was shut during the night.

I told him that I didn’t expect Best western will tolerate insects - and blame the customer for it. His answer is Best Western is just a corporation and doesn’t have anything to do with this.

Well , that said it. Either He doesn’t care or Best Western doesn’t care.

I did looked the previous customer complains, I saw some nasty feedbacks the hotel responded to the reviews.

I wished read those reviews before I booked the hotel.

2026-09-14 • via Nuitee
W
wilhelm • solo_traveller • de
8
Pros:

Zentral. Ruhig. Klimaanlage. Gutes Frühstück. Lift. Nettes Personal. Gerne wieder.

Cons:

Schmuddeliger Teppichboden im Zimmer. Unhygienisch.
Sonst alles prima.

2026-09-14 • via Nuitee
N
neil • couple • gb
5
Location vg parking vg. Breakfast awful. Noisy cramped space powdered eggs!! Sausages you could not put a fork in!!
Pros:

Location and Parking

Cons:

Breakfast was very poor No fresh milk in room

2026-09-13 • via Nuitee
C
Claudia • family_with_children • de
7
Pros:

Die Lage ist super, die ganze Stadt ist fußläufig zu erreichen.
Das Personal ist super freundlich, nur das Hotel ist etwas in die Jahre gekommen und benötigt eine Renovierung. Aber es war alles sauber.

2026-09-13 • via Nuitee
K
Kathleen • couple • be
9
Top!
Pros:

Ligging, heel vriendelijk onthaal, super lekker ontbijt? Parking bij het hotel!

2026-09-11 • via Nuitee
M
m • couple • fr
8
2026-09-11 • via Nuitee
P
Patrick • family_with_children • gb
9
2026-09-09 • via Nuitee
M
Mauri • solo_traveller • fr
8
2026-09-09 • via Nuitee