Hotel Potenza

Hotels
8.1 (2184 reviews)
Piazza Garibaldi 120 , Naples , IT
+39 081 286330

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Limited breakfast options
Small room sizes
Noise from the street

Categories

Cleanliness
8.26
Generally positive feedback regarding cleanliness, though some minor issues were mentioned.
Service
9.03
Service received high praise, especially the friendliness and helpfulness of the staff.
Location
9.07
Location is frequently commended for its convenience near public transport.
Room Quality
7.82
Rooms were generally comfortable but noted as small for some guests.
Amenities
7.55
Amenities offered were adequate, but some guests mentioned a lack of certain items.
Value for Money
7.51
Value perceived as fair, though breakfast and certain amenities could be improved.
Food and Beverage
7.06
Breakfast options were noted to be limited or lacking in variety.
Overall Experience
8.53
Overall experience was positive with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:33

Property Description

Prime Location Opposite Central Station
Hotel Potenza in Naples offers the perfect central accommodation with its unbeatable location directly opposite Central Station. Enjoy easy access to train, metro, and bus links, ideal for exploring the city and nearby islands like Ischia and Capri.

Comfortable Rooms with Modern Amenities
Recently refurbished, Hotel Potenza provides comfortable guest rooms with air conditioning and wired internet access. Relax in a cozy environment after a day of sightseeing or business meetings.

Friendly Staff and Special Discounts
The hotel's friendly staff, fluent in English, are dedicated to ensuring a pleasant stay. Take advantage of discounted rates at a nearby restaurant and pizzeria, adding value to your overall experience.

Book your stay at Hotel Potenza now for a memorable Naples getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.1
Based on 2184 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.07
Room Quality: 7.82
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.53
M
Mathilde • couple • ch
10
2026-09-19 • via Nuitee
S
Santiago • solo_traveller • nl
8
Solid
Pros:

a 24 hour reception

Cons:

Breakfast was fine, but not wholesome. More cake than real bread.

2026-09-19 • via Nuitee
H
Hassard • solo_traveller • gb
9
Excellent value for a convenient stay in the centre of Naples. Perfect if you are passing through
Pros:

This was a fanatic Hotel, close to the station and excellent value for a good three star hotel. A warm welcome, nice but basic clean room, with good internet and a nice bathroom

Cons:

There was nothing to dislike about it.

2026-09-18 • via Nuitee
M
MAGALI SOLANGE • extended_group • ar
8
Pros:

A metros de la estación Piazza Garibaldi y Napoli Centrali. Muy cómodo para realizar viajes en tren. El personal muy amable.

2026-09-18 • via Nuitee
R
Radomir • solo_traveller • rs
10
Great value for money
Pros:

Location. The hotel is very easy to reach if you are arriving by train.

The receptionist. I arrived in the evening, and he took the time to explain everything to me very clearly — where to go and what to see that evening. Thank you so much, sir, for everything. This hotel would not be the same without you! The next day, the other receptionist was also wonderful and very kind to me.

Cleanliness. The hotel is very clean and well maintained.

For this price, I honestly don’t know if you could find anything better.

Cons:

Kettle. It would be much better if there were one in the room.

Breakfast. It is quite basic, with only the minimum selection. Still, you won’t go hungry.

Overall, you get what you pay for.

2026-09-18 • via Nuitee
K
Kathleen • couple • us
10
2026-09-17 • via Nuitee
E
Ekaterina • couple • pl
8
Convenient hotel for a late arrival in Naples.
Pros:

We really liked the stylish interior and the atmosphere of the hotel.

Cons:

Our room was next to the breakfast area, and at 7 a.m. we were woken up by very loud conversations.

2026-09-17 • via Nuitee
B
Brenda • couple • gb
10
Good location
Pros:

Location and cleanliness.

Cons:

None

2026-09-17 • via Nuitee
D
Dita • couple • lv
8
Good impressions of the hotel
Pros:

pleasant atmossphere, interior,

Cons:

There wasnot a single vegetableor piece of fruit at breakfast

2026-09-16 • via Nuitee
C
Christian • couple • es
8
Pros:

ubicacion

Cons:

baño

2026-09-16 • via Nuitee
P
PAOLO • couple • it
8
2026-09-15 • via Nuitee
W
Wafa • extended_group • il
7
The hotel should seriously consider upgrading the breakfast and offering more variety, or simply not
Pros:

The hotel was clean, the staff were friendly and helpful, and the location was excellent.

However, the breakfast was very disappointing. It was very limited and there were almost no choices, especially for guests who do not eat pork. The cheese was placed together with slices of pork, which meant we could not eat it. There were also no vegetables at all and not even any fruit.

Overall, we were happy with the cleanliness, staff, and location, but the breakfast definitely needs significant improvement.

Cons:

the breakfast was very disappointing. It was very limited and there were almost no choices, especially for guests who do not eat pork. The cheese was placed together with slices of pork, which meant we could not eat it. There were also no vegetables at all and not even any fruit.

2026-09-14 • via Nuitee
D
DI • couple • cn
1
2026-09-14 • via Nuitee
M
Marc • solo_traveller • es
8
2026-09-14 • via Nuitee
C
Christina • solo_traveller • se
10
Pros:

Det va toppen. Rent och sköna sängar. Stortbadrum.

2026-09-13 • via Nuitee
A
Abe • solo_traveller • us
9
2026-09-12 • via Nuitee
K
Krisztina • solo_traveller • hu
10
2026-09-12 • via Nuitee
D
Donizete • extended_group • br
9
2026-09-11 • via Nuitee
J
Julius • solo_traveller • de
8
2026-09-11 • via Nuitee
M
Michelle • couple • nl
8
Lekker dichtbij het treinstation
Pros:

Hotel dichtbij centraal station. Was praktisch aangezien we met de trein moesten. Je moet wel een stukje lopen om het centrum in te komen. Ontbijt was simpel maar prima. Kamer was ruim en netjes.

Cons:

Personeel spreekt gebrekkig engels, maar dat vonden we niet heel erg. Je moet je sleutel van je kamer inleveren als je naar buiten gaat en die krijg je natuurlijk gewoon weer als je binnenstapt.
Locatie bij centraal station is OK. Ga voor avondeten lekker het centrum in. Er zitten een paar tentjes in de buurt maar dat schijnen allemaal "tourist traps" te zijn.

2026-09-11 • via Nuitee