Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Fax/photocopying
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Excellent location
Cons:
Cleanliness issues
Missing amenities like a kettle

Categories

Cleanliness
6.39
Numerous cleanliness issues mentioned, negatively impacting the overall experience.
Service
9.36
Staff is consistently noted as friendly and accommodating.
Location
9.4
Excellent location near the city center and public transportation.
Room Quality
7.35
Some positive mentions of room features, but concerns were raised about maintenance.
Amenities
7.38
Lack of certain amenities like a kettle noted, affecting guest satisfaction.
Value for Money
8.34
Good value for location, but issues with amenities could justify a lower score.
Food and Beverage
7.39
Breakfast received criticism, affecting the overall dining experience.
Overall Experience
8.36
Overall experience positive, but cleanliness and maintenance issues impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:31

Property Description

Convenient Location near Waterfront
Hotel Bella Capri offers a prime location near Naples' port, perfect for exploring the city and nearby attractions.

Easy Access to Day Trips
With ferries to Capri and Ischia right in front of the hotel, and buses to Pompei, Sorrento, and Amalfi just minutes away, guests can easily embark on exciting day trips.

Charming Views and Amenities
Guests can enjoy balconies with scenic port views, a large terrace overlooking the bay of Naples, and free internet access. The hotel also features a kitchen for convenience and a lounge with entertainment options.

Ready to experience the beauty and convenience of Hotel Bella Capri? Book your stay now!

Important information:

When booking [3] rooms or more, different policies and additional supplements may apply.

Self-check-in after 11:00 PM is available upon request and for a supplement starting from €30.00.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1673 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.36
B
Bruno • couple • it
10
Napoli meravigliosa
Pros:

Posizione molto buona vicino al centro

Cons:

Chiesto letto matrimoniale ma in realtà erano due singoli uniti

2026-05-30 • via Nuitee
I
Ikuya • family_with_children • it
7
2026-05-30 • via Nuitee
M
MARIA • solo_traveller • gr
6
2026-05-28 • via Nuitee
M
Mengyu • couple • fr
8
2026-05-28 • via Nuitee
R
Roy • couple • tr
1
THE MOST DISGUSTING PLACE EVER!!!
Pros:

Absolutely nothing! They ruined our trip

Cons:

It was overall an horrible experience for us.

1- Cleanliness: 0/10
On our second day we realized that there were dirty towels on our bed. Then the staff told us that they LITERALLY TOOK DIRTY USED TOWELS OFF THE FLOOR AND PUT THEM ON OUR BED!!! Once we told this issue to the receptionist, he informed us that the towels are changed after only 3 (THREE) DAYS!!!! What kind of a hygiene level does this place have? We stayed for 3 nights and had to sleep in the same sheets on which they put dirty towels, we were so so disgusted!

2- Staff: 2/10
We arrived at 15.00 and had to wait 40 mins to complete the check in. They had no waiting area or even chairs to sit, we were incredibly exhausted and when asked to be seated whilst waiting the receptionist was really rude and raised his voice stating he’s the only one here and we need to wait. Why is this our problem?
The cleaning staff starts working around 8-8.30 AM, they’re incredibly loud, impossible to even stay in the room after they start working.
About the towel incident, the staff tried to explain how it’s their “normal procedure” and we should’ve keep using the same towels. We were so fed up and told them ok couple of times but this “explanation” and kind of blaming us kept going for the entire stay.

3- Facility: 5/10
There is a paid elevator during specific times of the day. The reception is on the 6th floor of the building and the rooms are distributed in the same building. You may have to climb 6 floors if you don’t have change, be cautious.
There are no toiletries as well. Only shampoo was given, not even a hand soap.

2026-05-28 • via Nuitee
G
gianluca • couple • it
9
2026-05-27 • via Nuitee
M
Marzena • solo_traveller • pl
8
Ok
Pros:

Lokalizacja

Cons:

Windy i wejscie do hotelu

2026-05-27 • via Nuitee
I
Ivana • couple • cz
10
2026-05-27 • via Nuitee
M
Mandy • solo_traveller • be
8
Pros:

La proximité du port et la jolie vue sur la mer.
La douche était spacieuse.

Cons:

L'ascenseur est payant et il n'y a pas de frigo dans la chambre.

2026-05-26 • via Nuitee
T
Thomas • solo_traveller • gb
6
No iron available at this hotel. Lot’s of mosquitoes in room. Lots of noise from outside heard throughout the night. Stu
Pros:

The view from the balcony was stunning! I had a perfect view of the sea :)

Cons:

Mosquitoes in room
No iron in room or available at reception when I asked for one
No sound proofing - could hear traffic and other outdoor noise throughout the night resulting in lack of sleep

2026-05-25 • via Nuitee
A
andrea • couple • ar
8
Pros:

Es sumamente cómoda limpia y muy bien ubicada conectividad 11 solo para que puedan mejorar un frigobar o cafetera o agua caliente sería genial y lo que si es tedioso es el ingreso muchos códigos para ingresar la puerta de entrada otra puerta interna más la de la habitacion debería ser más se sillón despues el personal impecable

2026-05-25 • via Nuitee
D
Dusanka • solo_traveller • me
10
Pros:

Hotel je bio blizu centra, blizu luke, okolo puno kafića i dobrih restorana! Sobe čiste, osoblje ljubazno!

2026-05-25 • via Nuitee
F
Francesca • solo_traveller • it
7
Pros:

Camera

Cons:

Posizione e ingresso

2026-05-24 • via Nuitee
A
Andres • solo_traveller • ar
3
Cons:

Muy muy ruidoso

2026-05-24 • via Nuitee
A
Alexandra • couple • hu
10
2026-05-24 • via Nuitee
K
Katja • couple • de
9
2026-05-23 • via Nuitee
A
Ailsa • solo_traveller • gb
4
Great location
Pros:

Location

Cons:

Broken shower door that was very dangerous

2026-05-22 • via Nuitee
C
Csilla • solo_traveller • hu
8
Pros:

Szuper helyen volt a szállás.

Cons:

A lift esetenként fizetős volt.

2026-05-22 • via Nuitee
G
Giulia • couple • it
9
2026-05-22 • via Nuitee
A
Alejandro • solo_traveller • ar
9
Pros:

La automaticidad

Cons:

La puerta del baño no cierra bien (hab 11).
La monedita para usar el ascensor! No es por el costo, sino por la incomodidad.

2026-05-21 • via Nuitee