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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Car hire
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Central Location and Exploration
Located just 100 meters from the city center, Kastro Hotel is the perfect base for discovering the ancient sites of Heraklion.
Modern and Comfortable Rooms
Experience comfort in our spacious, air-conditioned rooms adorned with elegant wallpapers, draped curtains, and modern amenities including LCD TV and mini fridge.
Convenient Amenities and Services
Enjoy a complimentary buffet breakfast, 24-hour bar, room service, and free internet access. Our reception desk is always open to assist with travel inquiries and car rentals.
Book your stay at Kastro Hotel now to experience the perfect blend of comfort and convenience during your exploration of Heraklion's treasures.
Please note that City Center parking is 82 feet from Kastro Hotel and the cost per day is EUR 12.
A deposit may be required at the property.
Location
Guest Reviews
L’emplacement près de toutes les commodités et du port et de l’aéroport
Un parking à proximité de l’hôtel 18€/24h
L’absence de parking rattaché à l’hôtel et présenté comme ça dans l’annonce booking
La gentillesse du personnel, l’emplacement dans le centre à 2 pas des restaurants et zones touristiques
La seule ouverture de la chambre donnait sur le roof top de l’hôtel où tous les clients venaient fumer.
Impossible d’aérer la chambre ou de laisser les fenêtres ouvertes.
La climatisation a donc fonctionné en continu ☹️.
Dommage car l’hôtel est super.
J’ai remarqué que les chambres réservées par booking sont les moins sympas de l’établissement…😏
Schönes Hotel in zentraler Lage mit tollem Frühstück und sehr guten Betten.
Nichts
Buena ubicación , nos hicieron upgrate y estuvo genial la habitación
El desayuno es un poco caótico pero cuando ya puedes desayunar se agradece y está bastante bien
Very good location, close to the city center, a lot of restaurants and stores nearby with easy access by foot.
The room was comfortable and clean.
The breakfast was included but with not much variety, it can be improved in terms of product quality.
Ruim, modern, schoon
Handleiding voor airco en tv ontbrak
Moderne Ausstattung und das Preisleistungsverhältnis sehr gut. Alles fussläufig erreichbar. Würden jederzeit wieder kom
men. Frühstück mehr wie ausreichend. Silvia und Andreas
Leider wurden die Handtücher täglich gewechselt, obwohl sie nicht am Boden lagen
Prima locatie, schoon, mooie hotelkamer (5e etage), lekker matras en douche. Zeer vriendelijk en behulpzaam personeel.
Tot slot prima ontbijt.
Lastig openen ramen/deuren. Onduidelijkheid werking airco.
Miste tissues op de kamer en zou een geurverfrisser of geurstokjes in ontvangsthal plaatsen. Het stonk bij ingang vaak naar sigaretten
Clean and nice room, everything avaible - quiet and strong AC, powerful hair dryer, coffee machine, fridge, different types of light so it is always cozy. Everything looks new and clean. Friendly staff. Good breakfast
Far from the beach, but I should’ve checked it
La modernité de la chambre et tousbles equipments dedans
Rien
La struttura si trova proprio nel centro quindi la posizione è ottima. La camera è davvero moderna, accogliente, pulita ed ha superato le nostre aspettative !!! consigliato e ci ritornerei
La colazione è abbondante e ottima !
Reception immer sehr gut.
Zimmerservice ebenfalls
Personal beim Frühstück schon mehrmals als langsam und wenig motiviert aufgefallen
Bon emplacement, hôtel très propre et bon petit déjeuner
Pas de vrai parking sur place il s’agit d’un parking public payant
The hotel had comfy beds and a really nice bathroom.
We needed 2 twin beds. In the pics the beds look further apart but they are not. They are basically right on top of each other. A bit awkward to share a room with someone who is not a significant other. I would recommend getting two rooms if staying for more than one night.
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