Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Comfortable beds
Cons:
Breakfast needs improvement
Occasional noise from surroundings

Categories

Cleanliness
9.06
Exceptional cleanliness noted across multiple reviews.
Service
9.53
Staff received numerous compliments for their friendliness and helpfulness.
Location
9.07
Excellent central location mentioned in several reviews.
Room Quality
9.22
Rooms are described as spacious and comfortable with good amenities.
Amenities
9.05
Great amenities including comfortable beds and a good breakfast.
Value for Money
9.21
Considered very good value for what is offered.
Food and Beverage
8.56
Breakfast variety was appreciated but noted as needing improvement.
Overall Experience
9.13
Overall experience based on satisfaction with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:49

Property Description

Central Location and Exploration
Located just 100 meters from the city center, Kastro Hotel is the perfect base for discovering the ancient sites of Heraklion.

Modern and Comfortable Rooms
Experience comfort in our spacious, air-conditioned rooms adorned with elegant wallpapers, draped curtains, and modern amenities including LCD TV and mini fridge.

Convenient Amenities and Services
Enjoy a complimentary buffet breakfast, 24-hour bar, room service, and free internet access. Our reception desk is always open to assist with travel inquiries and car rentals.

Book your stay at Kastro Hotel now to experience the perfect blend of comfort and convenience during your exploration of Heraklion's treasures.

Important information:

Please note that City Center parking is 82 feet from Kastro Hotel and the cost per day is EUR 12.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 2981 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.07
Room Quality: 9.22
Amenities: 9.05
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.13
E
Elefterios • solo_traveller • gr
10
2026-07-04 • via Nuitee
B
Beatrice • family_with_children • it
8
Buon albergo in centro,a pochi passi dalla fermata del bus per l'aeroporto
Pros:

La posizione centrale

Cons:

Nulla

2026-07-04 • via Nuitee
Μαρία • solo_traveller • gr
10
2026-07-04 • via Nuitee
L
Lila Estefania • couple • de
9
Perfect room in the perfect location
Pros:

Super clean and comfortable rooms.
Hotel well located and the staff was really nice.

2026-07-04 • via Nuitee
B
Beatrice • family_with_children • it
8
Ottima posizione,facile da raggiungere,possibilità di deposito bagagli gratuiti
Pros:

Posizione centrale

Cons:

Nulla

2026-07-04 • via Nuitee
L
LA de Belair • couple • fr
8
Très agréable
Pros:

Bien situé. Chambre agréable.

Cons:

Le petit déjeuner servit à partir de 07h30…..un peu tard compte tenu de l’horaire des excursions….

2026-07-03 • via Nuitee
J
Jonathan • couple • us
7
Good location and good viewpoint. 
Pros:

Very good location

Cons:

The people at the front desk were fine. But the breakfast staff were very friendly.

2026-07-03 • via Nuitee
K
Kristyna • solo_traveller • cz
8
2026-07-03 • via Nuitee
M
MatTheBooker • family_with_children • it
8
Pros:

Stanza pulita, comoda ed accogliente.
Posizione centrale.
Deposito bagagli garantito.
Aria condizionata.
Colazione discreta.

Parcheggio convezionato a 15€ al giorno (richiedere il voucher in reception): CITY CENTER PARKING THEOTOKOPOULOS

Cons:

Il soffione della doccia sembra vicino alla rottura.
Stanza poco insonorizzata con l'esterno.

2026-07-03 • via Nuitee
M
Marina • couple • ro
10
Minunat !
Pros:

Este foarte aproape de centru și la 15 minute de port ! O cameră foarte frumoasă și curată ! Ne-am simțit foarte bine în această locație !
Personalul foarte amabil !

Cons:

Lipsește parcarea deși pe site e specificat ca deține o parcare !
Poți parca pe stradă dacă ai noroc să găsești una sau sunt parcări private în apropiere ( 15 euro/zi/ ceea ce mi se pare destul de mult )!

2026-07-03 • via Nuitee
R
ROMINA • couple • es
10
Excelente hotel y ubicación
Pros:

La habitación espectacular. Buen desayuno y excelente ubicación

Cons:

Que no haya cafeteria

2026-07-03 • via Nuitee
J
Jacqueline • solo_traveller • fr
10
Pros:

Très belles prestations de chambre avec un roof top au calme qui est un vrai plus et à quelques pas du centre.
On a tout apprécié ici !

Cons:

Rien

2026-07-02 • via Nuitee
I
Isabel • solo_traveller • es
10
Excelente
2026-07-02 • via Nuitee
Z
Zalán • solo_traveller • hu
9
2026-07-02 • via Nuitee
S
Serxho • couple • al
10
2026-07-02 • via Nuitee
C
CIRO • extended_group • it
10
2026-07-01 • via Nuitee
E
EVANGELIA • extended_group • gr
9
Pros:

Εξαιρετική τοποθεσία, σε σημείο κλειδί !

2026-07-01 • via Nuitee
M
Mi • solo_traveller • de
9
Pros:

Great location, in a quiet street in the old town and easy access to everything. Nice equiped room which seems like newly renovated: big TV, OK wifi speed, well funtioning air conditioner, big size bed, etc.

Cons:

The breakfast could be better with more choices.

2026-07-01 • via Nuitee
P
Philippe • solo_traveller • fr
9
2026-07-01 • via Nuitee
Влад • solo_traveller • ua
9
Pros:

Отличный вариант, отзывчивый персонал, есть возможность оставить вещи до вылета. Поставил не максимум, так как накануне отьезда было шумно неподалеко от гостиницы, проходили месиные гуляния. Что касаемо отеля, все отлично!

2026-07-01 • via Nuitee