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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Car hire
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Secured parking
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Garage
Review Highlights
Categories
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Property Description
Central Location and Exploration
Located just 100 meters from the city center, Kastro Hotel is the perfect base for discovering the ancient sites of Heraklion.
Modern and Comfortable Rooms
Experience comfort in our spacious, air-conditioned rooms adorned with elegant wallpapers, draped curtains, and modern amenities including LCD TV and mini fridge.
Convenient Amenities and Services
Enjoy a complimentary buffet breakfast, 24-hour bar, room service, and free internet access. Our reception desk is always open to assist with travel inquiries and car rentals.
Book your stay at Kastro Hotel now to experience the perfect blend of comfort and convenience during your exploration of Heraklion's treasures.
Please note that City Center parking is 82 feet from Kastro Hotel and the cost per day is EUR 12.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Private parking is possible at a location nearby (reservation is not needed) and costs EUR 8 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
L emplacement près du centre et pas loin du front de mer
I was very satisfied with my stay at this hotel. I especially appreciated the delicious local breakfast, the friendly and helpful staff, and the excellent location. Everything was within walking distance – the port, shops, city center, restaurants, and bars. The hotel was clean and, despite being located in the city center, it was very quiet. As a bonus, the balcony offered a beautiful sea view. I definitely recommend this hotel and would gladly stay here again on my next visit.
I would recommend adding a ramp at the hotel entrance stairs to make it easier for guests to carry or roll their luggage up the steps.
I would also recommend paying more attention to dust cleaning under the beds.
Super schönes Zimmer, sehr modern und nicht so hellhörig wie andere Unterkünfte.
Das Frühstücksbuffet war auch echt super
Es kamen Geräusche durchs Fenster aber nicht mega schlimm.
Es war sehr hell ich habe meine Augenmaske gebraucht.
Der TV liess sich durch die Glasscheibe sehr schwer bedienen
Location.
It was just what we wanted. We had a rent car to return and it was pretty hard to get to the hotel in the rent car and get our luggage to the lobby. No parking in front and a very narrow (like many other places in Greece). Once we got rid of the car, the location was great to walk to the exceptional archeological museum.
Too hot in our room!
The A/C didn't cool off the room and the front desk said that's how it works. :(
And we were told that breakfast was at 7:30. We were surprised to see people eating and drinking coffee when we went to the lobby at 7:10am for our airport taxi.
Location, room facilities, breakfast
Nothing
Sehr gutes Frühstück, privater Parkplatz direkt neben dem Hotel und sehr komfortabel. Alles top!
Proximité du centre et des bus
Rooftop
Bruit généré par la chambre d'à côté
Vue sur les toits
Excelente localização, está muito próximo ao comércio e restaurantes. Quarto e banheiros amplos, ótimo chuveiro. Limpeza nota 10. Café da manhã com bastante opções de qualidade.
O hotel se situa numa rua estreita e é utilizado um cavalete em frente ao hotel para ninguém estacionar na porta o que dificulta quando o hóspede chega de carro com bagagem.
Very central location. Fairly recently refurbished so clean & in good shape. Astroturf roof garden on 5th floor which our room opened out onto.
Nothing.
Le petit déjeuner était parfait. Le lit très confortable...
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