Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Comfortable beds
Cons:
Breakfast needs improvement
Occasional noise from surroundings

Categories

Cleanliness
9.06
Exceptional cleanliness noted across multiple reviews.
Service
9.53
Staff received numerous compliments for their friendliness and helpfulness.
Location
9.07
Excellent central location mentioned in several reviews.
Room Quality
9.22
Rooms are described as spacious and comfortable with good amenities.
Amenities
9.05
Great amenities including comfortable beds and a good breakfast.
Value for Money
9.21
Considered very good value for what is offered.
Food and Beverage
8.56
Breakfast variety was appreciated but noted as needing improvement.
Overall Experience
9.13
Overall experience based on satisfaction with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:49

Property Description

Central Location and Exploration
Located just 100 meters from the city center, Kastro Hotel is the perfect base for discovering the ancient sites of Heraklion.

Modern and Comfortable Rooms
Experience comfort in our spacious, air-conditioned rooms adorned with elegant wallpapers, draped curtains, and modern amenities including LCD TV and mini fridge.

Convenient Amenities and Services
Enjoy a complimentary buffet breakfast, 24-hour bar, room service, and free internet access. Our reception desk is always open to assist with travel inquiries and car rentals.

Book your stay at Kastro Hotel now to experience the perfect blend of comfort and convenience during your exploration of Heraklion's treasures.

Important information:

Please note that City Center parking is 82 feet from Kastro Hotel and the cost per day is EUR 12.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

9.1
Based on 3123 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.07
Room Quality: 9.22
Amenities: 9.05
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.13
N
Nataly • couple • gr
9
2026-08-29 • via Nuitee
R
rachel • couple • fr
10
Parfait comme d’habitude
Pros:

Nous connaissons bien cet hôtel
Pratique, très bien localisé, bon rapport qualité prix et confortable
Rien à redire

Cons:

Un peu bruyant

2026-08-29 • via Nuitee
H
harcourt • solo_traveller • fr
10
2026-08-28 • via Nuitee
A
Axelle • couple • fr
10
Pros:

Bon emplacement et bon petit déjeuner

2026-08-28 • via Nuitee
M
Mattia • couple • it
8
2026-08-28 • via Nuitee
N
Neosmaxx BOSS • solo_traveller • fr
10
2026-08-26 • via Nuitee
M
MAURIZIO • solo_traveller • it
7
Buon posto per un paio di notti. Isolamento acustico da rivedere.!!
Pros:

Pulizia ambienti. Cortesia del personale.

Cons:

Stanza del primo piano con finestra su strada chiassosa.

2026-08-25 • via Nuitee
M
Michele • solo_traveller • it
9
Pros:

Staff gentile e cordiale, posizione centralissima. Molto buona la colazione.

Cons:

Niente

2026-08-25 • via Nuitee
Χαρά • solo_traveller • gr
8
Pros:

Ένα δωμάτιο που έφτασε τις προσδοκίες μας, με όλες τις παροχές και τις ανέσεις. Ευρύχωρο, σύγχρονο, πλήρως εξοπλισμένο με όμορφο φωτισμό, άνετο και bonus τεράστιο κρεβάτι.

Cons:

Μέναμε στον πέμπτο και τελευταίο όροφο, όπου ακριβώς έξω από το δωμάτιο υπήρχε εξωτερικός χώρος κοινόχρηστος σαν roof garden και μπροουσαν οι φιλοξενούμενοι του ξενοδοχείου να έρθουν να πιουν πχ το ποτό τους-αυτό έχει σαν αποτέλεσμα να υπάρχει αρκετή φασαρία.
Επίσης δεν υπάρχει χώρος για να απλώσεις ρούχα (δηλαδή απλώστρα) παρά μόνο κρεμάστρες.

2026-08-24 • via Nuitee
G
Giorgia • solo_traveller • it
8
Buona posizione per visitare a piedi la città
Pros:

Buona posizione, stanza pulita e comoda

Cons:

Nessun parcheggio dell'hotel.
È convenzionato con un parcheggio privato vicino che viene 15 euro al giorno se presenti il voucher dell'hotel

2026-08-24 • via Nuitee
K
Konstantinos • solo_traveller • gr
9
Nice and Comfortable stay
Pros:

(+) Close to everything in Heraclion Town
(+) comfy bed and pillows
(+) Made up beds daily
(+) Hearty Breakfast !
(+) Shower pressure and the toilet water pressure excellent.
(+) Mini Fridge ok. (a bit noisy but ok)
(+) Good WiFi signal (3rd Floor)
(+) TV Signal ok (many channels. Greek and Foreign)
(+) Very Good Central Unit Air Condition (August) - no remote control
(+) Hotel offers discount to a near by parking.

Cons:

Bath products: Would benefit from upgraded toiletries instead of the current all-in-one generic cream soap.

2026-08-24 • via Nuitee
A
Antonios • couple • gr
10
2026-08-23 • via Nuitee
A
ANA CRISTINA • solo_traveller • es
9
2026-08-22 • via Nuitee
K
Khalil327 • solo_traveller • az
8
2026-08-22 • via Nuitee
M
Marie • couple • fr
10
Top
Pros:

Hôtel très bien placé proche du vieux centre , restaurant etc … On y a séjourné qu’une seule nuit, dommage.. Chambre ressente très très propre et spacieuse. Petit déjeuner au top . Vraiment rien à redire , j’y retournerai

Cons:

Rien

2026-08-22 • via Nuitee
F
Francesca • family_with_children • it
9
2026-08-21 • via Nuitee
S
Sara • couple • it
8
2026-08-21 • via Nuitee
M
Maria Vittoria • extended_group • it
9
Pros:

Ottima qualità prezzo

2026-08-21 • via Nuitee
I
Iwona • family_with_children • fi
10
Pros:

Great location. Close to everything you might need. Amazing breakfast.

2026-08-19 • via Nuitee
J
Jacques • couple • be
8
2026-08-19 • via Nuitee