Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Excellent food quality
Cons:
Minor issues with room amenities
Distance from the old town

Categories

Cleanliness
9.21
Food and drinks were great. Everything was clean.
Service
9.18
Staff members were attentive, cheerful, and incredibly welcoming.
Location
9.22
Great location close to the beach and Rethymno town.
Room Quality
8.67
Rooms were spacious, well-designed, and comfortable.
Amenities
8.7
The indoor heated pool was excellent, and the breakfast buffet was stellar.
Value for Money
8.66
Overall value was good, though some minor improvements could be made.
Food and Beverage
9.21
Breakfast buffet and meals were varied and delicious.
Overall Experience
9.18
A perfect stay with great memories and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:36

Property Description

Welcome to our 4-star hotel, just minutes away from the old town of Rethymno and a stone's throw from the sandy beach.

Luxurious Pool Area: Enjoy a relaxing day by our inviting pool, perfect for soaking up the Mediterranean sun and unwinding with a refreshing swim.

Exquisite Dining Experience: Indulge in a culinary journey at our on-site restaurant, where our talented chefs prepare delectable dishes that will tantalize your taste buds.

Prime Location: With the old town and beach within easy reach, you can explore the charm of Rethymno or simply bask in the sun without a care in the world.

Book now to experience the perfect blend of luxury, convenience, and relaxation at our hotel.

Important information:

Please note that group bookings of 5 rooms or more need a deposit of 30% to secure the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 8 per day.

Location

Guest Reviews

9
Based on 1095 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
R
Rm00n • Family • Tonbridge, Kent, England
10
Excellent hotel with friendly staff
Pros:

Theartemis Hotel is has a relaxed and friendly atmosphere with very attentive and helpful staff. We were lucky enough to be upgraded to a pool room which was amazing and made our stay even more special. The pool area is spacious with plenty of sun loungers and the Freddo cappuccino from the pool bar is really good. Overall the facilities, the cleanliness and hospitality were outstanding and we would definitely come here again. Thank you.

2026-06-13 • via Tripadvisor
S
STAVROS • solo_traveller • gr
9
2026-06-12 • via Nuitee
F
Fearless29269625469 • Business
10
Business Conference
Pros:

Our our partners were hosted excellently. Staff were exceptionally friendly and helpful.

2026-06-10 • via Tripadvisor
6
612kristinag • Couples
10
Amazing experience
Pros:

Have just finished our stay at the theartemis and couldn’t recommend more!
The hotel staff couldn’t do enough for you. Once we arrived we were greeted with a drink and was taken directly to our rooms. The staff go above and beyond for your needs and nothing is too much of an ask!
There was no issues with sunbeds being reserved and could easily find a space everyday.
Lots to do around the hotel and just a short walk from the harbour / old town.
Rooms were modern and cleaned daily and the food selection was varied and enjoyable.
Would 100% return again!

2026-06-07 • via Tripadvisor
C
Conor • extended_group • gb
10
Very good value for money and lovely spot
Pros:

Excellent spot. Stayed for a friend wedding in Rethymno and it was the perfect spot. Walkable into the old town which was brilliant.

Cons:

Reception could be a bit friendlier. The guest concierge was amazing though

2026-06-05 • via Nuitee
T
Tony • couple • gb
8
Very good just a couple of tweaks would stay again
Pros:

The food was very good the restaurant was very comfortable staff were very friendly the superior room was modern very comfortable bed all inclusive good value

Cons:

Entertainment a bit lacking not every night and piped music was too modern for mostly older clientele
Mixers were a bit watery bottles would’ve been nice

2026-06-04 • via Nuitee
A
Anna • family_with_children • fi
8
Pros:

Siisti miljöö, ihana henkilökunta ja todella hyvä aamiainen.

Cons:

Äänet kuuluivat herkästi huoneeseen.

2026-06-02 • via Nuitee
D
Daniel • couple • se
9
2026-06-01 • via Nuitee
T
tsopanakis • Business
10
Top notch service, wonderful hotel
Pros:

Spent five days at the end of May for attending a conference. Spotless clean hotel, very professional and caring staff, a minute walk from Rethymno beach. Breakfast is rich and good quality. Highly recommended!!

2026-05-31 • via Tripadvisor
S
sandi • couple • si
10
Best hotel ever
Pros:

Best hotel ever. I don’t have one complaint. Room is very good and good size. Food is the best. Have varieties of choice and you can eat as mush as you like. We had breakfast and dinner. Pool is probably the biggest in town so in the morning we used pool and afternoon went to the beach. Hotel provides free towels every day for the beach. You just return later at night and in the morning you go and pick new towels. They have parking for car. I wish i stayed in this hotel longer.

2026-05-31 • via Nuitee
T
Tamara • couple • nl
9
Top verblijf!
Pros:

Zeer vriendelijk personeel. Mooie locatie. Schoon, mooi en lekker eten.

Cons:

Geen minpunten.

2026-05-30 • via Nuitee
J
Jurgen • solo_traveller • be
9
Pros:

Mooie kamer, heel vriendelijk personeel

Cons:

Wat lawaai van de straat

2026-05-29 • via Nuitee
8
889lizf • Family • Burton upon Trent, Staffordshire, England
10
Fabulous, top notch hotel
Pros:

This is a beautiful hotel. We came as a family of 4- 2 adults, 14 year old and 11 year old. The family room was perfect- really well thought through, with separate areas for kids and adults to sleep. Hair dryer, shaver socket and a fridge in the room. Great double shower, bedroom was clean and airy, and beds were made everyday which was lovely. Beach towels provided too- what a bonus! Location is great- a short walk into the picturesque town, where we had a lovely mooch through the cobbled streets and ate some delicious food. The pool at the hotel was lovely- always managed to get a lounger and no one reserving them at stupid hours in the morning. There is also a second and third pool in the sister building- one indoor and one outdoor, plus a gym for those who like it. They also have a spa- I did have a massage and it was very good and the spa staff were all lovely. We were bed and breakfast- the food was a 10/10- delicious and with a good variety. Would heartily recommended this hotel to anyone wanting to visit Rethymno!!!

2026-05-28 • via Tripadvisor
Βασιλης • solo_traveller • gr
10
Pros:

ΥΠΕΡΟΧΗ ΠΑΝΕΜΟΡΦΗ ΠΟΛΗ. ΕΞΑΙΡΕΤΙΚΟ ΞΕΝΟΔΟΧΕΙΟ. ΥΠΕΡΟΧΟ ΠΡΩΙΝΟ , ΔΩΜΑΤΙΑ, ΕΞΩΤΕΡΙΚΟΣ ΧΩΡΟΣ, ΠΙΣΙΝΑ ΚΤΛ ΚΤΛ ΠΕΡΑΣΑΜΕ ΥΠΕΡΟΧΑ ΚΑΙ ΕΥΧΑΡΙΣΤΟΥΜΕ ΠΟΛΥ!!!!

Cons:

ΑΠΛΗ ΑΠΟΡΙΑ Κ ΔΙΑΠΙΣΤΩΣΗ... ΠΟΥ ΔΕΝ ΜΟΥ ΕΧΕΙ ΑΠΑΝΤΗΘΕΙ ΑΚΟΜΑ.

ΓΙΑΤΙ ΣΤΑΠΕΡΙΣΣΟΤΕΡΑ ΚΑΛΑ ΞΕΝΟΔΟΧΕΙΑ ΜΕ ΠΟΛΛΑ ΑΣΤΕΡΑΚΙΑ , ΔΕ ΘΑ ΠΩ ΟΛΑ, ΔΕΝ ΕΧΟΥΝ ΣΙΤΕΣ ΤΑ ΠΑΡΑΘΥΡΑ...???? ΕΠΙΣΗΣ , ΕΝΩ ΚΑΠΟΙΑ ΕΧΟΥΝ ΔΩΣΕΙ ΑΤΕΛΕΙΩΤΑ ΕΥΡΩ ΣΕ ΑΝΑΚΑΙΝΙΣΕΙΣ, ΓΙΑΤΙ ΔΕΝ ΕΧΟΥΝ ΑΛΛΑΞΕΙ ΤΑ ΚΟΥΦΩΜΑΤΑ ΣΤΙΣ ΜΠΑΛΚΟΝΟΠΟΡΤΕΣ..???ΜΕΣΑ ΤΟ ΔΩΜΑΤΙΟ ΥΠΕΡΛΟΥΞ Κ ΤΑ ΚΟΥΦΩΜΑΤΑ ΞΥΛΙΝΑ ΠΧ ΤΟΥ 1980. ΑΥΤΟ ΠΧ ΠΟΥ ΜΕΙΝΑΜΕ ΕΞΑΙΡΕΤΙΚΟ ΔΩΜΑΤΙΟ, ΣΤΡΩΜΑ , ΜΠΑΝΙΟ , ΕΞΩΤΕΡΙΚΟΣ ΧΩΡΟΣ, ΠΙΣΙΝΑ ΚΤΛ ΚΤΛ ΟΛΑ ΥΠΕΡΟΧΑ. ΟΜΩΣ ΕΠΕΙΔΗ ΕΙΜΑΣΤΕ ΕΛΛΑΔΑ Κ ΥΠΑΡΧΟΥΝ ΕΝΤΟΜΑ... ΓΙΑΤΙ ΟΧΙ ΣΙΤΕς??? ΓΙΑ ΝΑ ΕΧΕΙΣ ΑΝΟΙΧΤΗ Κ ΤΗΝ ΜΠΑΛΚΟΝΟΠΟΡΤΑ.

2026-05-28 • via Nuitee
9
974hildek • Family
10
Good
Pros:

I liked the place, a lot of choices for breakfast, nice swimming pool and the beach is nearby

2026-05-26 • via Tripadvisor
S
Sarah • couple • gb
10
2026-05-26 • via Nuitee
A
Anne • couple • fr
8
Pros:

Hotel très agréable avec la piscine, les repas étaient de bonne qualité quoique onéreux

Cons:

Il manquait dans la chambre une information sur le code wifi et aussi les heures de départ

2026-05-26 • via Nuitee
F
FABIENNE • solo_traveller • ch
6
Oui pour l’emplacement
Pros:

le lobby et la piscine

Cons:

Le buffet
Le SPA
L’absence de parking
Une femme de ménage qui s’est imposée sans attendre pour faire le menage
Le depart lors duquel on nous a laissé nous débrouiller avec nos bagages

2026-05-25 • via Nuitee
H
Hanan • family_with_children • fr
8
2026-05-24 • via Nuitee
E
Emma • solo_traveller • de
7
2026-05-24 • via Nuitee