OYO Townhouse New England, London Victoria

Hotels
7 (2902 reviews)
20 Saint George's Drive, Victoria, SW1V 4BN , London , GB
+44 20 3769 2574

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Non-smoking throughout
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Small room size

Categories

Cleanliness
4.83
Multiple reviews mentioned dirty bathrooms and inadequate cleaning.
Service
8.8
Staff were described as friendly and helpful in several reviews.
Location
9.84
Consistent praise for the hotel's location close to Victoria Station.
Room Quality
5.79
Reviews noted small room sizes and issues with room conditions.
Amenities
6.32
Basic amenities reported, with complaints about lack of tea/coffee facilities.
Value for Money
6.78
Mixed feelings, with some considering it expensive for what was offered.
Food and Beverage
5.83
No breakfast options and no in-room beverage facilities.
Overall Experience
7.8
Overall mixed reviews, with a fair number of positives but significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

Convenient Location
Located just 10 minutes' walk from Victoria Rail and Coach Stations, OYO Townhouse New England offers easy access to London's top attractions such as Tate Britain Gallery, Buckingham Palace, and Westminster Abbey.

Comfortable Accommodation
Each room features a cozy Hypnos bed, a TV, and a work desk, providing a comfortable stay for guests. The private bathrooms with showers and available hairdryers ensure a relaxing experience.

Nearby Attractions
Explore the iconic Westminster area, home to the Houses of Parliament and Big Ben, within a 15-minute walk. Additionally, the vibrant theatres and nightlife of the West End are easily accessible via a short Tube ride from Victoria Station.

Experience the best of London at OYO Townhouse New England - book your stay now!

Important information:

The hotel does not accept American Express or Diners cards to guarantee reservations.

Please note the payment must be from the original card, and the cardholder must be present.

If you will arrive late, please email the hotel with your booking number and time of arrival. If you check-in later than 22:00 and do not advise the hotel of this prior to arrival, the hotel will charge a late check-in fee per room, per night.

The lift is currently unavailable due to major maintenance work. Guests may need to use the stairs until further notice. We apologize for the inconvenience and appreciate your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Location

Guest Reviews

7
Based on 2902 reviews
Cleanliness: 4.83
Service: 8.8
Location: 9.84
Room Quality: 5.79
Amenities: 6.32
Value for Money: 6.78
Food and Beverage: 5.83
Overall Experience: 7.8
C
Chabierski • solo_traveller • gb
6
Pros:

Town centre

Cons:

Dirty shower . Lift not working for 3 days

2026-09-19 • via Nuitee
K
Kev • solo_traveller • gb
5
Decent - but fix the lift
Pros:

Convenient

Cons:

Staff distracted by FaceTiming their friends/relatives

2026-09-18 • via Nuitee
T
Tess • solo_traveller • de
5
Pros:

Das Bett war gemütlich, die Unterkunft sauber und die Lage gut. Zudem war ein angenehmer Geruch vorhanden. Handtücher und Shampoo wurden bereitgestellt.

Cons:

Das Personal war unfreundlich. Um 15 Uhr war mein Zimmer noch nicht fertig. Positiv war, dass ich mein Gepäck dort lassen konnte und die Zeit anderweitig nutzen konnte.

2026-09-17 • via Nuitee
J
Julius • family_with_children • sk
1
Cons:

TOTALNE SPIVAVA IZBA

2026-09-17 • via Nuitee
M
Martin • solo_traveller • cz
9
2026-09-16 • via Nuitee
E
Ellen • couple • gb
7
Ideal No-trims Spot for Victoria Bus Station
Pros:

We needed a cheap stay near Victoria bus station and this fitted the job perfectly.
Staff were friendly, the table and chairs were a nice wee addition to the room that you don’t normally get.

Cons:

Not the cleanest and some stuff was pretty work and could do with replacing, but I’d read that from these reviews before going so we knew what to expect.

2026-09-15 • via Nuitee
A
Amal • extended_group • fr
1
Hotel disastro: ascensore che non funziona staff non gentile e che non ti aiuta con le valigie
Pros:

L’hôtel è in una buona posizione

Cons:

Servizio staff, che non va bene per niente e la pulizia delle camere e le finestre vecchie

2026-09-14 • via Nuitee
G
Gusmao • solo_traveller • gb
7
2026-09-13 • via Nuitee
S
Solomon • solo_traveller • gb
8
2026-09-13 • via Nuitee
E
ELIANE • solo_traveller • es
7
2026-09-12 • via Nuitee
C
Carlota • solo_traveller • es
10
2026-09-11 • via Nuitee
P
Peskett • solo_traveller • gb
5
2026-09-11 • via Nuitee
J
Janeffer • solo_traveller • ke
10
I enjoyed the hotel. Very helpful staff & room was very clean. The man & lady cleaners are the BEST!
Pros:

Clean, Location was very okay with me. Staff were excellent.

Cons:

The room was a little smaller than I expected

2026-09-09 • via Nuitee
E
Elisabet • couple • es
8
Limpio y centrico
Pros:

Muy bien ubicado, centrico y limpio.si solo lo quieres para ducharte y dormir es perfecto

Cons:

Necesita un par de arreglos

2026-09-09 • via Nuitee
V
Vladimir • solo_traveller • de
8
2026-09-09 • via Nuitee
F
Fanny • solo_traveller • es
6
2026-09-09 • via Nuitee
P
Paweł • solo_traveller • cz
8
2026-09-08 • via Nuitee
D
Denise • couple • gb
8
The gentleman who sits at the desk is VERY good. So polite, helps with my luggage and such friendly person
Pros:

Very central

Cons:

No tea or coffee in the rooms

2026-09-02 • via Nuitee
A
Alessandro • family_with_children • it
6
2026-09-02 • via Nuitee
S
Steven • solo_traveller • gb
1
2026-09-01 • via Nuitee