Abalu Boutique & Design Hotel

Hotels
•
Abalu Hoteles
7.4 (56 reviews)
Calle Pez, 19, Madrid, Madrid, 28004 , Madrid , ES
+34 915 31 47 44

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Great central location
Friendly, helpful staff
Stylish design and decor
Comfortable beds in many rooms
Good breakfast / café on site
Cons:
Cleanliness issues in some rooms (humidity smell, wet carpet)
Unusual / open shower layout and integrated bathrooms
Inconsistent housekeeping
Some amenities not working (minibar, coffee); occasional lack of air conditioning
Rooms can be small or awkwardly laid out

Categories

Cleanliness
5.2
Mixed but leaning negative: several guests reported humidity smell, drenched/stained carpet from shower, and missed housekeeping; some others noted rooms were clean.
Service
9
Strongly positive: multiple comments praise friendly, helpful and attentive reception staff (mentions of Rafa and reception team, staff described as very kind).
Location
9.2
Very positive: repeatedly described as central, great location (Malasaña), within walking distance of Gran Vía and metro, convenient for sightseeing.
Room Quality
6.5
Mixed: stylish and well-decorated rooms for some, but several complaints about small/cramped layouts, integrated bathrooms and bizarre open showers that wet carpets, and uncomfortable arrangements for sharing.
Amenities
6.8
Mixed: positives include large TV and modern charging ports; negatives include broken minibar/coffee in at least one case and lack of air conditioning mentioned.
Value for Money
6.2
Mixed to slightly negative: some guests felt it was not good value for money, while others accepted the trade-off for location and staff service.
Food and Beverage
7.8
Generally positive where mentioned: breakfast described as substantial and well-served; there's a café downstairs; limited comments overall.
Overall Experience
8.5
Overall positive but uneven: many praise location, décor and staff, though issues with room layout, cleanliness and some amenities lower the stay for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-07 17:28

Property Description

Experience the enchanting allure of Madrid at the Abalu Boutique & Design Hotel, your sanctuary in the heart of the city.

Unwind in Luxury
Indulge in our full-service spa, offering rejuvenating massages, body treatments, and facials. After pampering yourself, relax in the hot tub or explore the city with our rental bicycles.

Culinary Delights Await
Savor culinary delights at our on-site restaurant or enjoy a cozy coffee at our café. With 24-hour room service and two vibrant bars, your taste buds will be treated to a delightful journey at any hour.

Business Meets Comfort
Whether hosting an event or catching up on work, our 24-hour business center and versatile conference spaces cater to your needs. After a busy day, retreat to your air-conditioned room, featuring plush Tempur-Pedic beds and Smart televisions.

Book your stay at Abalu Boutique & Design Hotel today and immerse yourself in a world of comfort and style!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 56 reviews
Cleanliness: 5.2
Service: 9
Location: 9.2
Room Quality: 6.5
Amenities: 6.8
Value for Money: 6.2
Food and Beverage: 7.8
Overall Experience: 8.5
M
Miguel • solo_traveller • es
7
Pros:

La ubicación.

Cons:

El garaje está fuera del hotel

2026-07-25 • via Nuitee
A
Anette • solo_traveller • no
10
Super cool designs and furniture
Pros:

Super located🕹️

Cons:

Nice and clean🐘

2026-07-25 • via Nuitee
A
Anette • couple • no
10
Amazing people who is working there,
Pros:

Fantastisk beliggenhet og en helt super atmosfære 🕹️

Cons:

I liked almost everything 🐘Good cleaning and good Cafè boutique ❤️

2026-07-25 • via Nuitee
C
Constantin • solo_traveller • gb
10
I’ll be happy to come back I love Spain so much – its people, its culture, everything. I always have only good things to
Pros:

The hotel was lovely and the staff were very friendly and respectful. I liked the fact that it was in the city centre, so you had easy access to everything – trains, shops and so on. I’ll definitely choose the same hotel again. ❤️❤️❤️❤️❤️thank you

Cons:

I have nothing negative to say,

2026-07-24 • via Nuitee
D
David • couple • es
10
Muy recomendable
Pros:

El alojamiento fue de 10 todo perfecto el personal atento y detallistas nos recibieron muy bien

2026-07-22 • via Nuitee
M
Maria • couple • es
3
pintaba demasiado bien
Pros:

La atención del personal estupenda tanto la recepcionista que nos guardó la maleta y nos despidió por la mañana como la el recepcionista que nos atendió por la tarde y noche , ambos fueron muy amables , la ubicación también era muy buena y además nos invitaron al llegar a una copa de cava y a una consumición en el bar por la noche

Cons:

La habitación parecía más grande en las fotos, no estaba muy limpia, el minibar o neverita no funcionaba , el desayuno está bien para quien le guste ese tipo de desayuno pero siempre está bien poder elegir lo que vas a comer sobre todo por no tirar la comida

2026-07-21 • via Nuitee
F
Fresneda Gonzalez • solo_traveller • es
8
Pros:

La ubicación.

Cons:

El suele de la habitación, es como corcho.

2026-07-20 • via Nuitee
G
Guro • solo_traveller • no
8
2026-07-18 • via Nuitee
K
KENIA • solo_traveller • br
1
2026-07-18 • via Nuitee
D
David • couple • es
8
Pros:

Todo

2026-07-17 • via Nuitee
E
Elena • couple • es
9
2026-07-17 • via Nuitee
V
Vicente • couple • es
7
Extraño hotel con extrañas habitaciones.
Pros:

La ubicación es buena

Cons:

La decoración, la falta de mantenimiento y la situación de la habitación en un patio de luces del edificio.

2026-07-15 • via Nuitee
R
Raquel • extended_group • es
6
2026-07-15 • via Nuitee
R
Ryno • couple • za
7
Nice and central
Pros:

Rooms was quiet

Cons:

No duvet covers and no cushions protection

2026-07-14 • via Nuitee
R
Ródenas Morales • solo_traveller • es
6
2026-07-13 • via Nuitee
F
Fabrizio • couple • it
9
Pros:

Spazio e comfort , posizione. Ok

Cons:

Manca il bidet ma per il resto tutto perfetto

2026-07-13 • via Nuitee
C
Cristian • couple • es
4
Las fotmuestran mucho más que lo que es en realidad
Pros:

Su ubicación

Cons:

El aspecto de viejo y mal tenido

2026-07-13 • via Nuitee
C
coloma • solo_traveller • es
5
Pros:

La ubicación

Cons:

El colchón está muy desgastado por ambos lados,aire acondicionado ruidoso,falta luz y espejo de aumento en el baño.
Habitación interior muy oscura

2026-07-12 • via Nuitee
A
Aitziber • solo_traveller • es
8
2026-07-12 • via Nuitee
G
Graciela • couple • ca
10
2026-07-12 • via Nuitee