Crestfield Hotel

Hotels
8 (7839 reviews)
2-4 Crestfield Street , London , gb
+44 20 7837 0500

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
No breakfast
Small rooms

Categories

Cleanliness
7.58
Many reviews mention cleanliness positively, but cleanliness issues were also raised, particularly regarding the hot water problem.
Service
9.05
Service received both positive and mixed feedback, with staff noted for their friendliness, but some inconsistency in handling issues.
Location
9.59
Consistently praised across multiple reviews for being centrally located and convenient.
Room Quality
7.04
Rooms were reported as small and some had significant issues, while others described them as adequate but old-fashioned.
Amenities
8.07
Basic amenities are provided, though the lack of breakfast was noted negatively.
Value for Money
8.53
Mentioned positively for the price point in relation to the location, but some inconsistencies in room quality were noted.
Food and Beverage
5.58
Lack of breakfast is a considerable downside for several guests, affecting overall satisfaction.
Overall Experience
8.55
Despite some drawbacks, many guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:02

Property Description

Convenient Location
Located in central London, just steps away from King's Cross and St Pancras stations, the Crestfield Hotel offers easy access to transportation hubs for exploring the city and beyond.

Comfortable Accommodation
With well-equipped rooms including a TV, hairdryer, and en suite bathroom, the hotel provides a comfortable stay for guests at affordable rates.

Diverse Amenities
From Eurostar services to continental Europe to quick access to the London Underground network, the Crestfield Hotel caters to the diverse needs and budgets of all travelers.

Experience convenience, comfort, and quality service at the Crestfield Hotel. Book your stay now for a memorable London getaway.

Important information:

Please note that there is no elevator in this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8
Based on 7839 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 5.58
Overall Experience: 8.55
M
matteo • couple • it
10
ottima location
Pros:

Posizione estremamente comoda e la reception molto accogliente e aperta h24

Cons:

L’unica nota negativa era l’assenza di un mini frigo in stanza, ma non c’è stato nessun lato negativo

2026-08-08 • via Nuitee
R
Robyn • solo_traveller • gb
8
2026-08-08 • via Nuitee
D
Doreen • solo_traveller • de
8
2026-08-08 • via Nuitee
N
Narzia • couple • gb
10
If you are coming to London stop at Crestfeild or their sister hotel
Pros:

This is the second time I have stopped at this hotel I went for a short break with my uncle the hotel is disabled friendly. This hotel is good for someone who likes a good sleep noice proof nothing will keep yo awake. I like the staff so friendly and they provide water for free. I have stayed in many hotels in London but no hotel can beat this place it’s beds are very comfy very clean staff are very helpful and if you are alone female this hotel and location is extremely safe loads of shops surrounding the area. You can take a walk around the station it’s extremely busy all night due to the international station is 24hrs so if you like to take a night walk alone as a female then it’s a good one because it’s safe. This hotel is located very well for the underground links. I will only stay at this hotel but it gets booked up so fast

Cons:

I can’t really say because everything at this hotels is perfect their is nothing to complain about

2026-08-07 • via Nuitee
P
Paula • solo_traveller • nz
8
Great location!
Pros:

Friendly staff.
Good location for an early morning train departure to Amsterdam.
They had a fan, as it was very hot!

2026-08-07 • via Nuitee
A
Anneke • family_with_children • nl
7
2026-08-07 • via Nuitee
M
MASAAKI • solo_traveller • jp
5
2026-08-07 • via Nuitee
J
Julie • couple • gb
9
2026-08-07 • via Nuitee
K
Kim • family_with_children • gb
10
Perfect break for mum and daughter
Pros:

Everything ! Perfect little break. Can’t wait to rebook

Cons:

Nothing

2026-08-07 • via Nuitee
F
FAYEZ • extended_group • kw
8
فندق على الطراز القديم ويسحق التجربه
Pros:

موقع بجانب محطه القطار مباشره وتوجد مطاعم ومقاهي بجانبك

Cons:

الغرف في السرداب مزعجه نوعا ما

2026-08-07 • via Nuitee
M
Miranda • family_with_children • nl
8
Goede prijs-kwaliteit verhouding
Pros:

Locatie is perfect wanneer je met de trein reist van Nederland. Ook de metro op 5 min lopen en genoeg eettentjes in de buurt.
Kleine kamer, maar prima. Schoon, fijne bedden zeker voor herhaling vatbaar.

Cons:

Helaas geen mini koelkastje, niet noodzakelijk maar met het warme weer wel fijn. Zou handig zijn als de kast ook legplanken zou hebben, zodat je niet alles in de koffer hoeft te laten. Wij waren in een hele warme periode en dan zou een airco wel fijn zijn geweest.

2026-08-07 • via Nuitee
R
Rano • solo_traveller • uz
10
2026-08-07 • via Nuitee
A
Anna • couple • hu
10
2026-08-07 • via Nuitee
A
April • solo_traveller • ie
8
Great location, lovely clean rooms
Pros:

Very central, rooms comfortable and clean.

Cons:

No lift, and room was very warm, even with tge fan on.

2026-08-06 • via Nuitee
S
Sandra • couple • nl
9
2026-08-06 • via Nuitee
L
Leda Fumagalli • solo_traveller • it
8
Pros:

Posizione ottimale

Cons:

Bagno piccolo

2026-08-06 • via Nuitee
J
Julie • solo_traveller • fr
10
Très bon rapport qualité prix
Pros:

Hôtel super bien placé et très propre.

Cons:

Le linge et les serviettes mériteraient d’être mieux blanchies mais ce n’était pas très grave.

2026-08-06 • via Nuitee
B
Barry • solo_traveller • gb
5
Pros:

The location. We were travelling by Eurostar early the next morning.

Cons:

The room was difficult to reach die to a steep flight of stairs. I had to carry two suitcases up and down and I'm a pensioner. The room was too warm even with the air con on. The bed was also uncomfortable.

2026-08-05 • via Nuitee
L
Li • solo_traveller • il
9
2026-08-05 • via Nuitee
D
Delphine • extended_group • nl
6
Convenient location, compact rooms — good for a short stopover
Pros:

The location is hard to beat, just a 5-minute walk from St Pancras station, which makes it ideal if you have an early train to catch. The staff were friendly and helpful (mine even offered to carry my luggage upstairs, which was a nice touch), and the hotel is kept reasonably clean. Rooms come stocked with tea, coffee and water, and there's a lovely little terrace available for guests to use.

All in all, a perfectly decent spot for a night or two if you're passing through London. Just go in with the right expectations.

Cons:

This is very much a short-stay hotel, one or two nights maximum. The rooms and bathrooms are on the smaller side, so check the dimensions before booking if space is important to you. There's no lift, and depending on your floor you'll be climbing quite a few stairs. A top-floor room is a genuine workout. If you have mobility issues, I'd strongly recommend requesting a lower floor in advance. There's no air conditioning (just a fan) so bear that in mind if you're visiting in warmer months.

2026-08-04 • via Nuitee