Hotel Bristol Salzburg

Hotels
9.2 (814 reviews)
Makartplatz 4 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Charming location
Friendly staff
Clean and well-maintained
Cons:
Issues with dining experience
Some tired facilities

Categories

Cleanliness
8.85
General cleanliness is appreciated, although there were concerns regarding some experiences.
Service
9.85
Staff are noted for being very friendly and attentive.
Location
10
The hotel has a perfect location for accessing the city and exploring.
Room Quality
8.85
Some rooms were described as tired or needing renovation.
Amenities
8.85
Amenities were mentioned as needing improvement, particularly in relation to bathroom conditions.
Value for Money
8.35
Guests feel the hotel is expensive given some shortcomings in amenities and room quality.
Food and Beverage
8.85
Mixed reviews on the dining experience, with some meals being considered below expectations.
Overall Experience
10
Overall impressions are very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:58

Property Description

Luxurious Accommodation

Hotel Bristol in Salzburg offers spacious and elegant non-smoking rooms with stunning city views, equipped with modern amenities and complimentary non-alcoholic beverages in the minibar.

Exquisite Dining Experience

Indulge in a rich breakfast buffet under crystal chandeliers at the Crystal Room and savor international and Austrian delicacies at the award-winning Polo Lounge. Enjoy piano evenings at the Sketch Bar and Lounge.

Convenient Location and Services

Located near Mirabell Palace, this family-run 5-star hotel provides a concierge service, valet parking, a library, and the option to book in-room massages. Explore nearby attractions easily with a bus stop and taxi stand at your doorstep.

Experience luxury and convenience at Hotel Bristol. Book now for an unforgettable stay in Salzburg.

Important information:

When booking more than 5 rooms, different cancellation policies apply. Guests can cancel free of charge up to 1 week prior to arrival, during mid and high season up to 4 weeks prior to arrival. The guest will pay the total price in case of cancellation within these deadlines.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 165 per person per night when using an existing bed.
    People no matter the age stay for € 165 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 60 per day.

Location

Guest Reviews

9.2
Based on 814 reviews
Cleanliness: 8.85
Service: 9.85
Location: 10
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 10
B
Bernatschek • solo_traveller • de
9
2026-06-12 • via Nuitee
J
Juliana • couple • br
9
Excelente estadia em hotel histórico.
Pros:

Hotel muito bem localizado, em edifício histórico, com atmosfera tradicional e aconchegante. Funcionários gentis. Ótimo café da manhã.

Cons:

Falta de bidê ou ducha higiênica no banheiro. Chuveiro instalado dentro da banheira e com vidro de proteção pequeno, o que dificultava o banho sem encharcar o chão ao lado da banheira.

2026-06-11 • via Nuitee
K
Kelly • family_with_children • us
10
Pros:

Beautiful property, ideal location. Staff was lovely. We would stay here again.

2026-06-11 • via Nuitee
G
Georgina • couple • gb
7
Superb location and feel to the Hotel Bristol, shame that the breakfast let it down.
Pros:

Our bedroom was very pleasant with lovely balcony and views. The bed was very comfortable.

Cons:

The breakfast was oiir, there was limited selection of cooked food which was not very appetising, the breads on offer were not particularly fresh, there could have been wider selection of fresh fruit. There was the most annoying music piped into the restaurant please no!

2026-06-10 • via Nuitee
U
Ufuk • family_with_children • tr
1
2026-06-06 • via Nuitee
L
Lea Susanne • couple • at
9
Traditionshaus
Pros:

Aufmerksames Personal.
Schönes Flair.
Gutes Frühstück mit etwas anderer Auswahl (Avocado, Drachenfrucht usw.)
Kleinigkeiten, die den Aufenthalt besonders machen.
Auf einen vorher angekündigten Geburtstag wurde aufmerksam Rücksicht genommen.

Cons:

Wenn man das Auto parken lässt, werden 60 Euro veranschlagt.
Etwas in die Jahre gekommen.

2026-06-06 • via Nuitee
G
Gabriella • solo_traveller • hu
6
2026-06-03 • via Nuitee
A
Allison • couple • gb
9
Beautiful hotel in an amazing city
Pros:

Gorgeous traditional hotel, immaculately clean and great location for city. Reception and breakfast staff were amazing particularly Monika, Christine , Lucy and Floiau.

Cons:

Bar staff were unfriendly and curt. €37 for 2 gin and tonics a little pricey we thought.

2026-06-03 • via Nuitee
C
Cem • couple • tr
8
2026-06-02 • via Nuitee
R
Randy • solo_traveller • us
9
2026-06-01 • via Nuitee
S
Supaporn Helm • solo_traveller • de
9
2026-06-01 • via Nuitee
T
tesabile • extended_group • at
9
Ein perfektes Ausgangspunkt in die Altstadt.
Pros:

Das Personal ist sehr bemüht und freundlich, die Lage ist top, die Zimmer haben den K&K-Charme, das Badezimmer komplett verspiegelt und hat dadurch einen besonderen Charme, das Frühstück ist sehr gut.
Am Abend wird das Bett aufgebettet und ein Tuch vor das Bett gelegt, damit man nicht mit den bloßen Füßen auf den Teppich treten muss.

Cons:

Ich persönlich mag keine Teppichböden in einem Hotelzimmer. Es wird am Abend jedoch ein Tuch auf jede Bettseite gelegt, damit man nicht direkt auf den Teppich treten muss.

2026-05-31 • via Nuitee
C
Cetin • family_with_children • tr
10
Pros:

Best location, good restaurant, nice staff

2026-05-28 • via Nuitee
H
Heike • couple • de
8
Gute Lage mit zuvorkommendem Service
Pros:

Sehr gutes Frühstück. Leckere Eierspeisen und viele frische Früchte. Guter und zuvorkommender Service

Cons:

Leider keine Parkplätze am Hotel.
Man müsste im Parkhaus parken und lange dorthin laufen. Außerdem sehr teuer

2026-05-27 • via Nuitee
D
Dr. Gernot • couple • at
10
Pros:

Die Lage könnte nicht besser sein. Unser Zimmer war bequem. Wir haben in den komfortablen Betten gut geschlafen. Das Frühstück war gut und reichhaltig. Wir wurden vom Personal bestens betreut

2026-05-27 • via Nuitee
A
Andrea • couple • us
10
Pros:

Everything

2026-05-26 • via Nuitee
T
Travelinman2015 • Couples • Bullard, Texas
10
Historic beauty in Salzburg
Pros:

7 years since our last stay and we were very happy to be back again. Great, historical location, (Christopher Plummer once led a sing-a-long from the hotel bar piano), just a minute walk from Mirabell gardens and 5 minutes from the old town/shopping district. Saw some scaffolding in front of the hotel, so i guess a little freshening up is going on, but couldn’t see it from our front-facing room, which was quiet and comfortable with a large, luxurious bathroom. Lovely staff, good breakfast, good dinner. Felt safe wandering around after dark. Plenty of good places to eat on our side of the river. Note: the convenience/grocery stores close around 6 or7, so if you get hungry for a snack after then, I hope you like take-away pizza or a good hike. Would gladly return.

2026-05-25 • via Tripadvisor
A
Aisling • couple • us
10
A wonderful stay at Hotel Bristol.
Pros:

The staff were always helpful and showed us great hospitality. Our room was beautiful and spacious, and the breakfast each morning was also fantastic. Excellent location for walking towards the Old Town. We loved our stay and would recommend this to anyone staying who finds themselves in Salzburg for a few days.

2026-05-22 • via Nuitee
K
Kimberly • couple • us
10
2026-05-22 • via Nuitee
S
Scott Ashton-Jones • couple • au
9
Welcoming, wonderful interiors, and comfortable. Fabulous breakfast.
2026-05-21 • via Nuitee