Carlton Hotel

We had a lot of luggage having returned from holiday and the room was very small. The light in the en-suite was motion controlled and did not pickup when you were in the shower - no hair dryer and the access was quite tight going up stairs and narrow passageways. There was only 1 towel each - no hand towel.

Un peut bruyant

The overall stay was not great. The room was dirty - bed sheets stained and smelt weird, the beds were like lumpy rocks and sounded like they could break any second, cramped room that was supposed to fit 3 of us yet we couldn't all stand at the same time as was so tiny, the bed didn't even fit in the room leaving a huge gap between the headboard and the bed so the pillows kept falling down, the ceiling fan sounded like it was going to fall off so had to sleep in the heat. Put on the 4th floor with only stairs available so was a mission going up and down with luggage. The Shower only gave cold water that came out in sprinkles and as a thin person I couldn't even fit in the shower to close the door as it was so small - not too sure who would even fit in there unless you're a twig thin 8 year old. Bugs and spiders around the room and kept crawling on us at night. Honestly a nightmare, I wish I took photos but left the second we could.

Small and Noise from Busy Road

Small room and noise from busy street

Rooms are dark, no toiletries, no cleaning,no lift, and one of the woman staff was so rude. I would never recommend this hotel to anyone.

Very spartan accommodations, in a seedy neighborhood of Kings Cross with lots of drug users and trash around. I had to ask front desk for bath towels, as none were in my room. No one has air conditioning, so the Carlton can't be blamed for the exceptional heat. But, the rooms were not worth the $800 bill for one night.

The area itself didn’t feel very safe, there were a group of crackheads always hanging outside the hotel. We found a cockroach in our room. The water pressure was very weak and the water wouldn’t stay one temperature. It was also really hot in the rooms and there is no ac and the ceiling fan does nothing.

Room cramped, stuffy and hot. Overhead fan pretty useless. Opening window for ventilation a dangerous operation (heavy sash with no weights or friction to keep it from crashing down).

We checked in and were made to walk down flights of states through hallways that we could hardly fit down. The room was dirty our fan didn’t work the light in the bathroom kept going on and off. I had to have my window down because the fan didn’t work and all I could hear was the room across from us with their window down screaming and partying all night.

Everything else. Unfriendly staff, poor bathroom leaking and small. Extremely hot and mo air con. Very noisy.

The bathroom is too tiny, and even though I am not tall and big, I still can not put my clothes on after the shower. It's hard to turn around. The most ridiculous is that the nights and fan in the tiny toilet that all are motion detected. What does it mean that you won't have the lighting on when you are in the middle of the shower. Then, a few minutes later, you started the shower, and while you were washing your body and while you were naked, you needed to keep waving your hand in the air to make the lighting on. And you will feel scared waving hand or moving your body in the dark and tiny space. You can't find any button to turn on the lights outside or inside the toilet. That was the first time I paid for something like that while I was traveling somewhere else in the UK. Besides, I got confirmation from the hotel that I was entitled to check out late at 1300, then the reception sent a woman to knock the door at around 1200pm+ and said U was late for an hour to check out. She even couldn't even speak English and hard to understand what she wanted to express. Then, another guy knocked on my door regarding the same matter, and I showed that guy that I got the confirmation from the hotel on 19/7 when I booked the room. Extremely unsatisfied by the service they provided from the reception at the 1st day we arrived and till the last minute we left!