Carlton Hotel

Hotels
6.1 (6976 reviews)
Birkenhead Street , London , GB
+44 20 7837 6655

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout

Review Highlights

Pros:
Great location
Good service
Cons:
Noisy
Outdated rooms

Categories

Cleanliness
5.81
Clean but some reviews indicated issues with cleaning standards in bathrooms.
Service
7.28
Staff provided good service, particularly noted in a specific review.
Location
8.32
Great location close to transport and dining options.
Room Quality
5.27
Rooms are described as tired and in need of modernization.
Amenities
4.8
Basic amenities, with some lacking power sockets and modernity.
Value for Money
5.76
Decent for the location but many felt it did not justify the price.
Food and Beverage
5.81
No specific mention, assumed standard quality for hotel tier.
Overall Experience
5.78
Mixed feedback overall; good location but several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:22

Property Description

Central Location
The Carlton Hotel is conveniently situated next to Kings Cross Station and St Pancras Station, making it an ideal choice for travelers looking to explore central London. With popular attractions like The British Library, Oxford Street, and Covent Garden just a short distance away, guests can easily immerse themselves in the vibrant city life.

Comfortable Accommodation
The well-equipped rooms at The Carlton Hotel offer a comfortable stay with amenities such as a TV, tea/coffee facilities, and private shower rooms. Guests can also request hairdryers and ironing facilities from the reception, ensuring a hassle-free experience during their stay.

Convenient Services
From friendly customer service to luggage storage and a 24-hour reception, The Carlton Hotel ensures that guests' needs are met promptly and efficiently. With free Wi-Fi internet and easy access to London airports via Kings Cross Station, guests can enjoy a convenient and pleasant stay at our hotel.

Book your stay at The Carlton Hotel for a memorable and hassle-free experience in central London.

Important information:

Please note most rooms are accessible by elevator and some by stairs only.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.1
Based on 6976 reviews
Cleanliness: 5.81
Service: 7.28
Location: 8.32
Room Quality: 5.27
Amenities: 4.8
Value for Money: 5.76
Food and Beverage: 5.81
Overall Experience: 5.78
M
M Valentina • extended_group • it
6
Pros:

camera essenziale, ottima posizione vicinissima alla stazione treni e metropolitana, bollitore, caffè, the e zucchero. letto comodo , stretto per 2

Cons:

poco isolata dalla strada

2026-10-17 • via Nuitee
G
Giulia • couple • it
5
2026-10-17 • via Nuitee
A
Albers • family_with_children • nl
6
Pros:

Vriendelijk personeel. Lekker centraal, dichtbij alles.

Cons:

Lawaai van hangende mensen op straat tot laat. Erg kleine kamer en bed

2026-10-16 • via Nuitee
M
Makiroa • family_with_children • nz
5
Offers good basic bed and price for location
Pros:

Location

Cons:

Small space

2026-10-16 • via Nuitee
P
Patrick Paul • solo_traveller • gb
8
2026-10-16 • via Nuitee
W
Willy • solo_traveller • nl
7
Pros:

de locatcie was top

Cons:

iets aan de krappekand

2026-10-15 • via Nuitee
G
graeme • couple • gb
10
2026-10-15 • via Nuitee
C
Cheryl • extended_group • gb
5
Did well for the location
Pros:

Location

Cons:

Noisy

2026-10-15 • via Nuitee
S
shuchen • couple • cn
4
2026-10-15 • via Nuitee
S
sancar • family_with_children • gb
3
Pros:

very little

Cons:

room was small and not very clean.
staff were rude and unhelpful

2026-10-15 • via Nuitee
I
Ian • couple • gb
7
Budget hotel with no pretentions
Pros:

Location 200 yards from St Pancras Eurotunnel terminus.
24 Hour reception
Hot drinks in room

2026-10-15 • via Nuitee
H
Herriet • couple • nl
1
vies
Pros:

We zijn omgedraaid, oud vies etc

Cons:

oud en vies

2026-10-15 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-10-14 • via Nuitee
Q
Quentin • couple • gb
7
Pros:

I needed a room at very short notice, because the other hotel was full.
It is clean and basic and unpretentious.
It offers excellent value for money and is extremely convenient being more or less opposite Kings Cross and St Pancras Stations.

2026-10-14 • via Nuitee
T
tasnim • couple • gb
2
2026-10-14 • via Nuitee
M
Marta • family_with_children • es
7
2026-10-14 • via Nuitee
M
Maria Isabel • couple • es
5
2026-10-14 • via Nuitee
C
Christopher • solo_traveller • gb
10
2026-10-13 • via Nuitee
C
Cheryl • family_with_children • bb
5
Passable for a stay of a few days.
Pros:

The rooms were clean. I liked its proximity to the train stations.

Cons:

There was no air conditioner in the room. The elevator could only accomodate one person.

2026-10-13 • via Nuitee
S
Sajeer • extended_group • pk
4
Pros:

Last Hour availability

Cons:

Not worth the value of money

2026-10-13 • via Nuitee