Hotel Servigroup Venus

Hotels
•
Hoteles Servi Group
8.9 (315 reviews)
Avenida Filipinas, 13 , Benidorm , ES
+34 965 85 24 66

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Ample amenities
Cons:
Bathroom cleanliness
Dated decor
Extra charges

Categories

Cleanliness
8.46
Some concerns about room cleanliness in bathrooms.
Service
9.33
Multiple positive mentions of friendly and helpful staff.
Location
9.37
Many reviews highlighted great location.
Room Quality
8.32
Rooms were clean but some mentioned decor as dated.
Amenities
9.05
Pool area appreciated, but some minor issues with bar service.
Value for Money
8.81
Good value, although some mentions of extra charges.
Food and Beverage
8.66
Food quality noted as good, but paying for water raised some complaints.
Overall Experience
9.23
Overall positive experience with potential for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:13

Property Description

Luxurious Beachside Retreat
Just steps away from Levante Beach, Hotel Venus offers a perfect blend of relaxation and entertainment.

Tropical Oasis with Entertainment
Enjoy the free-form pool surrounded by lush gardens, a children's play area, and evening entertainment.

Culinary Delights and Live Music
Indulge in show cooking at the buffet restaurant, savor themed dishes, and request gluten-free options. Don't forget to unwind at Dracma Café with live music.

Experience the ultimate beach getaway at Hotel Venus. Book now to secure your slice of paradise.

Important information:

Please note it is mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years olds. Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Hotel Hotel Servigroup Venus considers people 13 years of age or older to be adults.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

8.9
Based on 315 reviews
Cleanliness: 8.46
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 9.05
Value for Money: 8.81
Food and Beverage: 8.66
Overall Experience: 9.23
R
Rodney • solo_traveller • nl
10
Uitstekend!
Pros:

Alles voldeed aan onze verwachtingen... we konden vroeger inchecken. Onze balkon zat aan de schaduwkant wat heerlijk was bij 35+ graden. Gebouw is niet toegankelijk voor iedereen van de straat omdat je je kamerpasje moest gebruiken om overal naar binnen te kunnen komen. Dat gaf een veilige indruk. Ontbijt was prima, net zoals alle andere Servigroup hotels. Leuke entertainment, maar mag wel iets gedimd de verlichting. Verblijf zeker voor herhaling vatbaar

Cons:

Nvt

2026-09-11 • via Nuitee
R
Rodney • solo_traveller • nl
10
Pros:

Al een eerdere beoordeling gegeven vanwege 2 boekingen.

2026-09-11 • via Nuitee
G
Gonzalo Javier • solo_traveller • es
9
Bueno
Pros:

Muy buena la atención de todo el personal del hotel. Habitación justa, con balcón. La presión de agua de la ducha es excelente. Ya podrían pensar en una renovación en general es onda los años 90’. El aire acondicionado anda muy bien, la piscina es buena. Posee dos ascensores que funcionan muy bien. La comida es aceptable, podrían tener más variedad. Todo lo mejorable es compensado con la excelente atención del personal!

Cons:

Todo ok.

2026-09-11 • via Nuitee
R
Richard • solo_traveller • gb
10
Definitely stay again
Pros:

Clean, comfortable, close to beach and surrounding areas .
Staff were pleasant . Breakfast choices were good

Cons:

NA

2026-09-10 • via Nuitee
M
Margaret • couple • gb
10
I think I have said it all in my comments I wouldn’t stay anywhere else.
Pros:

Have stayed here numerous times over the last 20 years and have never been disappointed the location food cleanliness always excellent.

Cons:

There isn’t anything I don’t like.

2026-09-08 • via Nuitee
M
Mertxe • solo_traveller • es
10
Tranquilidad Absoluta.
Pros:

Excelente

Cons:

No lo sé la estancia fue muy corta.

2026-09-06 • via Nuitee
M
Margarita • solo_traveller • es
8
Lovely hotel Great location
Pros:

Lovely clean hotel breakfast was great

Cons:

No Parking for mobility scooters so made it very
Inconvenient. So wont be staying at this hotel
Again for that reason.

2026-09-06 • via Nuitee
A
Abel • solo_traveller • es
8
Todo bien
Pros:

Tranquilidad, silencio, todo correcto y en orden

Cons:

-

2026-09-03 • via Nuitee
M
Maria • solo_traveller • es
9
Pros:

El personal era muy atento y agradable

2026-09-01 • via Nuitee
J
Juan Carlos • solo_traveller • es
10
Muy cómodo y agradable el personal
Pros:

Todo

Cons:

Nada

2026-09-01 • via Nuitee
F
Francesc Xavier • solo_traveller • es
8
Cons:

La qualitat i surtit del menjar ha estat molt fluixa. Falta de plats de cuina mediterrània.

2026-08-31 • via Nuitee
R
Rachel • couple • gb
6
Enjoyable
Pros:

Pool area and bar staff

Cons:

Overpriced in comparison

2026-08-27 • via Nuitee
D
dm • solo_traveller • fr
8
Pros:

Confortable, bien situé, parking, nourriture simple mais bonne quoiqu'il en soit.

Cons:

Chambre un peu petite pour une famille

2026-08-27 • via Nuitee
G
Gary • solo_traveller • gb
10
2026-08-25 • via Nuitee
A
Angel • solo_traveller • ch
9
2026-08-21 • via Nuitee
F
Ferre • solo_traveller • be
8
2026-08-17 • via Nuitee
C
Craig • solo_traveller • gb
10
2026-08-16 • via Nuitee
G
Gareth • solo_traveller • gb
10
Great stay clean friendly staff
Pros:

Great location clean and good facilities

2026-08-15 • via Nuitee
J
José • couple • es
9
Vacaciones como dios manda!!!
Pros:

El trato con el personal y la situación

Cons:

Estaba todo bien

2026-08-14 • via Nuitee
S
Soraya • couple • es
7
2026-08-13 • via Nuitee