Hotel Servigroup Venus

Hotels
Hoteles Servi Group
8.9 (309 reviews)
Avenida Filipinas, 13 , Benidorm , es

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Ample amenities
Cons:
Bathroom cleanliness
Dated decor
Extra charges

Categories

Cleanliness
8.46
Some concerns about room cleanliness in bathrooms.
Service
9.33
Multiple positive mentions of friendly and helpful staff.
Location
9.37
Many reviews highlighted great location.
Room Quality
8.32
Rooms were clean but some mentioned decor as dated.
Amenities
9.05
Pool area appreciated, but some minor issues with bar service.
Value for Money
8.81
Good value, although some mentions of extra charges.
Food and Beverage
8.66
Food quality noted as good, but paying for water raised some complaints.
Overall Experience
9.23
Overall positive experience with potential for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:13

Property Description

Luxurious Beachside Retreat
Just steps away from Levante Beach, Hotel Venus offers a perfect blend of relaxation and entertainment.

Tropical Oasis with Entertainment
Enjoy the free-form pool surrounded by lush gardens, a children's play area, and evening entertainment.

Culinary Delights and Live Music
Indulge in show cooking at the buffet restaurant, savor themed dishes, and request gluten-free options. Don't forget to unwind at Dracma Café with live music.

Experience the ultimate beach getaway at Hotel Venus. Book now to secure your slice of paradise.

Important information:

Please note it is mandatory to specify the number of people in the rooms. There is a charge for children between 2-12 years olds. Please note that the booking, once charged, is nonrefundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Hotel Hotel Servigroup Venus considers people 13 years of age or older to be adults.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

8.9
Based on 309 reviews
Cleanliness: 8.46
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 9.05
Value for Money: 8.81
Food and Beverage: 8.66
Overall Experience: 9.23
R
Rachel couple gb
6
Enjoyable
Pros:

Pool area and bar staff

Cons:

Overpriced in comparison

2026-08-27 via Nuitee
D
dm solo_traveller fr
8
Pros:

Confortable, bien situé, parking, nourriture simple mais bonne quoiqu'il en soit.

Cons:

Chambre un peu petite pour une famille

2026-08-27 via Nuitee
G
Gary solo_traveller gb
10
2026-08-25 via Nuitee
A
Angel solo_traveller ch
9
2026-08-21 via Nuitee
F
Ferre solo_traveller be
8
2026-08-17 via Nuitee
C
Craig solo_traveller gb
10
2026-08-16 via Nuitee
G
Gareth solo_traveller gb
10
Great stay clean friendly staff
Pros:

Great location clean and good facilities

2026-08-15 via Nuitee
J
José couple es
9
Vacaciones como dios manda!!!
Pros:

El trato con el personal y la situación

Cons:

Estaba todo bien

2026-08-14 via Nuitee
S
Soraya couple es
7
2026-08-13 via Nuitee
L
luigi solo_traveller it
9
Avrei voluto fare più giorni
Pros:

La piscina, la colazione .

Cons:

Il letto era un po’ piccolo

2026-08-09 via Nuitee
D
Damien extended_group gb
9
Great location, friendly staff - would recommend
Pros:

Location and staff were great. Particularly the Reception staff and pool entertainment staff. Would definitely recommend.

Cons:

Not a lot. Probably only slight negative was that the room was not cleaned as would have expected.

2026-08-03 via Nuitee
T
Tony couple gb
10
Excellent hotel
2026-07-19 via Nuitee
L
Luke couple gb
7
2026-07-17 via Nuitee
M
Michael solo_traveller es
8
Great location
Pros:

Location

Cons:

Room very small

2026-07-13 via Nuitee
N
Neil extended_group gb
9
2026-07-10 via Nuitee
L
Lee family_with_children gb
10
2026-07-09 via Nuitee
C
Craig solo_traveller gb
10
Pros:

One of the best hotels I've stayed in. Very clean, good location and excellent friendly, helpful staff

Cons:

Absolutely nothing

2026-07-05 via Nuitee
M
marie solo_traveller gb
10
Pros:

Clean lovely staff

Cons:

Nothing

2026-07-05 via Nuitee
V
vieira couple pt
10
EXCELENTE TRATAMENTO
Pros:

REFEIÇOES EXCELENTES LOCALIZAÇÃO OTIMA

2026-06-28 via Nuitee
G
Georgia extended_group gb
7
2026-06-06 via Nuitee