Hotel Servigroup La Zenia 4 Sup

Hotels
•
Hoteles Servi Group
8.5 (1778 reviews)
Urbanización La Zenia, s/n , Playas de Orihuela , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cleanliness
Variety in breakfast
Cons:
Missing amenities
Room comfort issues
Food temperature concerns

Categories

Cleanliness
8.25
The hotel is well-maintained and very clean, but some amenities like the tea/coffee making facility were missing.
Service
9.25
The staff are friendly, attentive, and helpful, creating positive experiences for guests.
Location
9.25
The hotel's location is excellent with a beautiful sea view and convenient beach access.
Room Quality
7.75
Rooms are clean and spacious but some are outdated and have issues, such as uncomfortable beds.
Amenities
8.25
Standard amenities for a hotel of this type, but missing some essentials like coffee making facilities.
Value for Money
8.75
Overall a good experience given the service and location, though some amenities come at an extra charge.
Food and Beverage
7.75
Food quality is variable, with several meals noted as cold or lacking flavor.
Overall Experience
8.75
A generally positive stay with beautiful views, helpful staff, and the hope of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 22:44

Property Description

Beachfront Luxury at La Zenia Hotel

Seaside Serenity: Nestled between two stunning beaches, La Zenia Hotel offers a serene escape with sea views from every angle.

Wellness Oasis: Indulge in relaxation at the hotel's wellness centre, featuring a heated indoor pool, sauna, and a variety of rejuvenating treatments.

Golf and Gastronomy: Enjoy a culinary journey at the buffet restaurant, and take advantage of discounts on green fees at a nearby golf course.

Experience the ultimate blend of luxury and leisure at La Zenia Hotel. Book your stay now to unwind in style.

Important information:

Children under the age of 16 are not allowed in the wellness center.

Please note that access to the wellness center has an extra cost.

No refunds will be made if customers check out early.

Please note that guests must present a valid ID on arrival.

Please note that Half Board and Full Board rates do not include drinks.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Only one date change is allowed if the reservation is made at least 72 hours in advance of the arrival date.

Hotel Servigroup La Zenia considers people 13 years of age or older to be adults.

Mandatory to specify the number of people in the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 6 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1778 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
W
william • couple • gb
9
2026-07-22 • via Nuitee
D
Daria • couple • pl
9
2026-07-22 • via Nuitee
H
Heidi M. • couple • no
9
Nok et strålende opphold og vi kommer garantert tilbake
Pros:

Rent, rolig, fantastisk kjekt personal og kjekke aktiviteter på dag og kveld

Cons:

Ingenting

2026-07-21 • via Nuitee
N
Nigel • solo_traveller • gb
8
Stunning Views
Pros:

The location. Extensive breakfast offering. Staff extremely friendly and helpful. Room furniture with plenty of storage space.

Cons:

Outside music entertainment went on for too long; finishing at midnight +

2026-07-20 • via Nuitee
J
Jose Antonio • family_with_children • es
9
Repetiremos
Pros:

El Desayuno incluido en el precio bastante bueno.

2026-07-20 • via Nuitee
M
MARÍA DEL CARMEN • family_with_children • es
9
Calidad,agradable y comodidad.
Pros:

Me gustó(como queríamos)que las habitaciones tuvieran vistas al mar.
Las camas muy cómodas.
Las comidas excelentes,como en casa,enhorabuena al equipo de cocina.

Cons:

El acceso a la playa es complicado,poco accesible.

2026-07-20 • via Nuitee
J
Jen • solo_traveller • nz
10
Amazing, was meant to be 1 night and I extended to 5 it was that good
Pros:

The staff, the cleanliness

2026-07-19 • via Nuitee
J
Julia • couple • gb
9
Pros:

Great location - lovely pool area. Fun evening entertainment

Cons:

Nothing

2026-07-18 • via Nuitee
D
Delgado • solo_traveller • es
8
Pros:

La ubicación y el personal

Cons:

Las instalaciones dejan mucho que desear siendo un 4 estrellas superior, muebles estropeados y viejos.

2026-07-16 • via Nuitee
M
Maria Alejandra • solo_traveller • es
10
Pros:

Sobre todo la atención del personal

2026-07-15 • via Nuitee
J
John • solo_traveller • ie
8
2026-07-11 • via Nuitee
B
BAP • couple • gb
9
Pros:

Breakfast was very good . Watched the Spain football game by the pool and staff where brilliant handing outs flags , painting faces etc

2026-07-07 • via Nuitee
C
Catalina • couple • ro
8
Merita din plin un sejur.
Pros:

Hotel curat, foarte bine aclimatizat, imediat langa plaja, parcare mare acoperita, priveliste incredibila. Mesele foarte bune, mancare variata si proaspata. Restaurant incapator dar nu poti merge nici macar cu o cafea pe terasa. Plaja cu nisip fin, foarte lata, cu tot ce este necesar.

Cons:

Locuri insuficiente cu umbrela la piscina care oricum se ocupau de dimineata pana seara. Sezlongurile pe plaja foarte departe de mare astfel incat e potrivit sa folositi umbrela si sezlongul propriu. Wifi- ul destul de instabil. Paturile pe roti, de asemenea instabile.

2026-07-07 • via Nuitee
G
Gergana • couple • es
9
Pros:

El hotel esta muy bien, es un poco viejo pero las habitaciones son amplias y muy limpias. El hotel esta en la playa practicamente y tiene acceso a la playa desde el mismo. Personal super amable y servicial.

Cons:

Me gustó todo. Quizas el buffet con poca variedad y repetitivo, pero lo que habia estaba muy bueno

2026-07-06 • via Nuitee
J
Javier • couple • es
10
Perfecto
Pros:

Todo

Cons:

Todo genial

2026-07-06 • via Nuitee
R
Ronald • solo_traveller • gb
7
Pros:

Location

Cons:

Facilities

2026-07-06 • via Nuitee
S
Stijn • solo_traveller • be
9
2026-07-06 • via Nuitee
F
Feliciano • solo_traveller • es
10
Pros:

Hacer mención especial,al trato exquisito del personal en general, y mención de excelencia en felicitar al equipo de cocina por su labor diaria.

2026-07-06 • via Nuitee
J
John • couple • gb
10
2026-07-05 • via Nuitee
S
Sharon • extended_group • gb
8
Good company and until the last night not many issues that would have caused complaint
Pros:

What I was happy with :
The bed was clean and comfortable
The bathroom clean
The staff in the restaurant were very helpful and friendly
The bar staff worked well under pressure and were pleasant and helpful.

Cons:

What I would improve :
The lifts are one of the slowest services I have experienced.
Reception Staff
Parking facilities and the unavailability of booking parking before you arrive.
More Gluten Free products in the restaurant and more variety of fish dishes for those who do not eat meat.

Finally, we were woken three times in the early hours of the morning of our departure by a fire alarm. We had to go to reception where only two staff were on duty - only one of which spoke English to determine that - they didn't know why the alarm had gone off but thought it was in the general area of the salon. When asked has it been checked and why no fire engine or engineers were on site to make sure we were safe, they replied doest worry go back to bed, we really don't think it is a problem.
We had an 8 hour drive just 4 hours later. No niceties for the disruption, no compensation - no explanation when we checked out. Totally unacceptable.

2026-07-04 • via Nuitee