Hotel Servigroup La Zenia 4 Sup

Hotels
Hoteles Servi Group
8.5 (1751 reviews)
Urbanización La Zenia, s/n , Playas de Orihuela , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cleanliness
Variety in breakfast
Cons:
Missing amenities
Room comfort issues
Food temperature concerns

Categories

Cleanliness
8.25
The hotel is well-maintained and very clean, but some amenities like the tea/coffee making facility were missing.
Service
9.25
The staff are friendly, attentive, and helpful, creating positive experiences for guests.
Location
9.25
The hotel's location is excellent with a beautiful sea view and convenient beach access.
Room Quality
7.75
Rooms are clean and spacious but some are outdated and have issues, such as uncomfortable beds.
Amenities
8.25
Standard amenities for a hotel of this type, but missing some essentials like coffee making facilities.
Value for Money
8.75
Overall a good experience given the service and location, though some amenities come at an extra charge.
Food and Beverage
7.75
Food quality is variable, with several meals noted as cold or lacking flavor.
Overall Experience
8.75
A generally positive stay with beautiful views, helpful staff, and the hope of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 22:44

Property Description

Beachfront Luxury at La Zenia Hotel

Seaside Serenity: Nestled between two stunning beaches, La Zenia Hotel offers a serene escape with sea views from every angle.

Wellness Oasis: Indulge in relaxation at the hotel's wellness centre, featuring a heated indoor pool, sauna, and a variety of rejuvenating treatments.

Golf and Gastronomy: Enjoy a culinary journey at the buffet restaurant, and take advantage of discounts on green fees at a nearby golf course.

Experience the ultimate blend of luxury and leisure at La Zenia Hotel. Book your stay now to unwind in style.

Important information:

Children under the age of 16 are not allowed in the wellness center.

Please note that access to the wellness center has an extra cost.

No refunds will be made if customers check out early.

Please note that guests must present a valid ID on arrival.

Please note that Half Board and Full Board rates do not include drinks.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Only one date change is allowed if the reservation is made at least 72 hours in advance of the arrival date.

Hotel Servigroup La Zenia considers people 13 years of age or older to be adults.

Mandatory to specify the number of people in the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 6 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1751 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
S
Sharon extended_group gb
8
Good company and until the last night not many issues that would have caused complaint
Pros:

What I was happy with :
The bed was clean and comfortable
The bathroom clean
The staff in the restaurant were very helpful and friendly
The bar staff worked well under pressure and were pleasant and helpful.

Cons:

What I would improve :
The lifts are one of the slowest services I have experienced.
Reception Staff
Parking facilities and the unavailability of booking parking before you arrive.
More Gluten Free products in the restaurant and more variety of fish dishes for those who do not eat meat.

Finally, we were woken three times in the early hours of the morning of our departure by a fire alarm. We had to go to reception where only two staff were on duty - only one of which spoke English to determine that - they didn't know why the alarm had gone off but thought it was in the general area of the salon. When asked has it been checked and why no fire engine or engineers were on site to make sure we were safe, they replied doest worry go back to bed, we really don't think it is a problem.
We had an 8 hour drive just 4 hours later. No niceties for the disruption, no compensation - no explanation when we checked out. Totally unacceptable.

2026-07-04 via Nuitee
L
Lorraine couple gb
10
Always stay the same week every year as its my birthday. such an excellent hotel and would recommend
Pros:

reception staff were excellent and very helpful. Breakfast was excellent also, so much variety. The hotel is literally on the beach

2026-07-03 via Nuitee
S
Sandra couple ie
9
Fantastic highly recommend
Pros:

fabulous hotel
great breakfast
lovely staff
very comfortable beds
i would defintely return to this hotel

Cons:

there was nothing about this hotel that i did not like

2026-07-03 via Nuitee
S
Serhii couple ua
9
We had a very good impression; I think we’ll come back again.
Pros:

Good food, many convenient services, a quiet and peaceful hotel.

Cons:

The elevator is very slow, and there are often lines. The button to speed up door closing doesn't work, so everyone just stands there waiting pointlessly.

2026-07-03 via Nuitee
L
Lenny couple im
9
Excellent
Pros:

Great location

2026-07-03 via Nuitee
C
Carlos couple es
9
Relajante
Pros:

La ubicación es óptima.
La reseña "A pie de playa" es literal, se accede a la playa desde una de las terrazas del hotel.

Nuestra habitación tenia vista frontal al mar.

El equipo de "Animación" prepara todo tipo de actividades para los clientes de todas las edades.

2026-07-02 via Nuitee
J
Jack couple gb
10
2026-07-02 via Nuitee
R
Ronald solo_traveller gb
7
Pros:

Location

Cons:

Lack of facilities in room

2026-07-02 via Nuitee
A
Ana Belen solo_traveller es
10
Pros:

Me gustó todo la verdad.
El personal super simpáticos, todo limpio, el buffet genial....
Repetiremos

2026-07-02 via Nuitee
G
Gerard solo_traveller gb
9
2026-07-01 via Nuitee
T
Thomas couple ch
9
Pros:

Sehr gute Lage, freundliches und hilfsbereites Personal sowie ein reichhaltiges, grossartiges Frühstücksbuffet!

Cons:

Hotelgäste, die Liegestühle mit ihren Badetüchern lange besetzt hielten, obwohl es auf Schildern vermerkt war, dass man dies nicht länger als 15 Min. tun darf.

2026-06-30 via Nuitee
M
Mark Hunter Purvis couple gb
9
2026-06-29 via Nuitee
J
Josephine couple gb
10
2026-06-29 via Nuitee
M
Marian couple es
10
Relax
Pros:

Todo

Cons:

El menú, llevo años que voy y hay poca variedad a comparación con otros años!
Aun asi no está mal!

2026-06-29 via Nuitee
J
Javier couple es
5
2026-06-28 via Nuitee
H
helen solo_traveller gb
8
Pros:

Lovely area but very expensive.

2026-06-26 via Nuitee
J
Jurijs solo_traveller lv
9
2026-06-26 via Nuitee
M
Mark couple gb
9
2026-06-25 via Nuitee
D
Dermot solo_traveller ie
9
Beautiful peaceful Hotel very well located and friendly staff.
Pros:

Clean and beautiful sea view from bedroom ...Beautiful location.

Cons:

No kettle in room..

2026-06-25 via Nuitee
L
Lucía solo_traveller es
9
Pros:

Una estancia muy agradable, la comida estupenda y en una ubicación perfecta .

Cons:

En las zonas comunes el aire acondicionado estaba muy fuerte y se pasaba frío.

2026-06-23 via Nuitee