Hôtel des Augustins

Hotels
8.3 (3016 reviews)
3 Rue De La Masse , Aix-en-Provence , FR
+33 4 42 27 28 59

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Charming atmosphere
Cons:
Outdated rooms
Inconsistent breakfast quality
Amenities could be improved

Categories

Cleanliness
8.13
Positive mentions of cleanliness, though some concerns noted about room conditions.
Service
9.1
Staff are frequently described as pleasant, attentive, and professional.
Location
9.14
Several reviews praise the convenient and beautiful location in the city center.
Room Quality
8.09
Some rooms are large but noted as outdated, while others are praised as cozy.
Amenities
7.62
Limited amenities mentioned; several reviews suggest improvements needed.
Value for Money
8.58
Good value indicated by positive experiences compared to the hotel's historic charm.
Food and Beverage
7.13
Mixed reviews on breakfast quality with suggestions for improvement.
Overall Experience
8.6
Overall positive experiences with accommodations, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:18

Property Description

Historic Charm and Modern Luxury
Hotel Les Augustins, nestled near Cours Mirabeau in Aix-en-Provence, offers a unique experience in a 12th-century convent. The blend of historic architecture and modern amenities creates a charming ambiance for guests.

Elegant and Comfortable Rooms
The spacious rooms at Hotel Les Augustins seamlessly combine traditional design with contemporary comforts. Guests can enjoy air conditioning, a TV, and a minibar in each room, ensuring a relaxing stay.

Convenient Amenities and Services
Start your day with a delicious continental breakfast served in the dining room or your room. Benefit from free Wi-Fi throughout the hotel and a 24-hour reception for any assistance you may need during your stay.

Experience the perfect harmony of history and luxury at Hotel Les Augustins. Book now for an unforgettable stay in Aix-en-Provence.

Important information:

Please note that for security purposes cars cannot access Cours Mirabeau.

Please note that in case of smoking in the premises, a penalty applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Location

Guest Reviews

8.3
Based on 3016 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.6
J
Jean • couple • fr
8
Bon séjour court
Pros:

Bonne réception
Chambre vaste en correspondance avec le tarif
Petit déjeuner copieux , très correct
Nous ne sommes resté qu'une seule nuit
Vraiment très bien placé.

Cons:

Serviettes de bain un peu petites
Television très mal placée car vision de côté (un seul petit fauteuil, un canapé placé perpendiculairement !!)
Nous n'étions pas à Aix pour regarder la TV

2026-09-19 • via Nuitee
J
Jane • couple • gb
9
Pros:

The hotel was brilliantly located right in the heart of Aix. The proeprty itself was beautiful and very well maintained. The room was great.

2026-09-19 • via Nuitee
J
Jones • couple • au
7
Pros:

Staff were very helpful. Great location

Cons:

Bed was uncomfortable and the carpet was not clean. Room was very small.

2026-09-19 • via Nuitee
B
Byrne • solo_traveller • ie
8
2026-09-17 • via Nuitee
T
Thierry • family_with_children • fr
10
top
Pros:

Tout bon, établissement central, idéalement situé,et accueil carrément au top.

2026-09-16 • via Nuitee
J
John • couple • us
10
Perfect location to explore Aix en Provence!
Pros:

Love the old convent feel of the property. The staff was exceptional, friendly and knowledgeable.

2026-09-16 • via Nuitee
O
Oliver • couple • de
8
A relaxing and restful stay.
Pros:

Very attentive and friendly staff!

Perfect location in the city center.
Nice historical building.

2026-09-15 • via Nuitee
M
McLaughlin • couple • us
10
We had a delightful stay at the Hotel des Augustins !
Pros:

The location of the hotel was perfect! Close to the markets, restaurants and shops yet on a quiet side street. The staff at the hotel were so friendly and welcoming.

Cons:

There was nothing we did not like

2026-09-15 • via Nuitee
A
Annie • couple • gb
6
Great location but rooms are old and tired.
Pros:

The location, the staff, the entrance hall, the flexibility

Cons:

In the first bedroom, the air con didn’t work properly (we got another room for the second night). Towels were thin and frayed. Pillows were not comfortable. Bathrooms look tired.

2026-09-14 • via Nuitee
A
Audrey • extended_group • us
9
2026-09-14 • via Nuitee
藤沢 • solo_traveller • jp
6
2026-09-13 • via Nuitee
S
Suzanne • solo_traveller • gb
8
2026-09-12 • via Nuitee
L
Leonardo • solo_traveller • it
7
Da rinnovare
Pros:

Posizione centrale. Struttura molto particolare ed interessante, mi riferisco alla hall d' ingresso. Camera abbastanza spaziosa con 2 bagni, 1 x servizi igienici ed 1 per la doccia.

Cons:

Non funzionava il condizionatore e con 30°c di notte non è stato il massimo. Inoltre al saldo camera hanno imputato a parte il costo dell' energia (!!!!), mai capitato sinora in tutte le strutture che ho utilizzato. Costo abbuonato x il mancato funzionamento del condizionatore, dopo discussione con la responsabile dell'hotel. Da evidenziare anche la struttura , un po' datata e poco curata (mi riferisco ai corridoi ed alle camere): avrebbe bisogno di una "rinfrescata" ed anche di maggior pulizia. Peccato, considerando sia la posizione sia l'ingresso che sa di storia.... Ma non sono elementi sufficienti.

2026-09-12 • via Nuitee
H
Herve • couple • fr
5
Décevant
Pros:

L’emplacement

Cons:

Accueil indifferent, propreté douteuse ( moquette tâchée ,draps tâchés,peignoir déchiré)

2026-09-11 • via Nuitee
E
Eino • couple • fi
8
2026-09-10 • via Nuitee
P
Pierre Marie • solo_traveller • fr
8
2026-09-09 • via Nuitee
S
sylvie • couple • fr
4
Déçue
Pros:

Emplacement

Cons:

Chambre avec éclairage WC qui ne fonctionnait pas
Lampes de lit : une seule fonctionnait sur deux
Literie moyenne

2026-09-07 • via Nuitee
D
Dieter • couple • de
10
Wirklich gut
Pros:

Lage

Cons:

Anfahrt

2026-09-06 • via Nuitee
J
jean michel • couple • ch
9
2026-09-06 • via Nuitee
C
Christine • couple • gb
5
Average accommodation, saved by excellent location
Pros:

Location, staff attitude and good AC

Cons:

No bar or outside seating. Depressing large breakfast room area, hardly used by guests

2026-09-06 • via Nuitee