Hôtel des Augustins

Hotels
8.3 (2872 reviews)
3 Rue De La Masse , Aix-en-Provence , fr

Children allowed

Facilities

Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Charming atmosphere
Cons:
Outdated rooms
Inconsistent breakfast quality
Amenities could be improved

Categories

Cleanliness
8.13
Positive mentions of cleanliness, though some concerns noted about room conditions.
Service
9.1
Staff are frequently described as pleasant, attentive, and professional.
Location
9.14
Several reviews praise the convenient and beautiful location in the city center.
Room Quality
8.09
Some rooms are large but noted as outdated, while others are praised as cozy.
Amenities
7.62
Limited amenities mentioned; several reviews suggest improvements needed.
Value for Money
8.58
Good value indicated by positive experiences compared to the hotel's historic charm.
Food and Beverage
7.13
Mixed reviews on breakfast quality with suggestions for improvement.
Overall Experience
8.6
Overall positive experiences with accommodations, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:18

Property Description

Historic Charm and Modern Luxury
Hotel Les Augustins, nestled near Cours Mirabeau in Aix-en-Provence, offers a unique experience in a 12th-century convent. The blend of historic architecture and modern amenities creates a charming ambiance for guests.

Elegant and Comfortable Rooms
The spacious rooms at Hotel Les Augustins seamlessly combine traditional design with contemporary comforts. Guests can enjoy air conditioning, a TV, and a minibar in each room, ensuring a relaxing stay.

Convenient Amenities and Services
Start your day with a delicious continental breakfast served in the dining room or your room. Benefit from free Wi-Fi throughout the hotel and a 24-hour reception for any assistance you may need during your stay.

Experience the perfect harmony of history and luxury at Hotel Les Augustins. Book now for an unforgettable stay in Aix-en-Provence.

Important information:

Please note that for security purposes cars cannot access Cours Mirabeau.

Please note that in case of smoking in the premises, a penalty applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2872 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.6
R
Roberto solo_traveller br
10
Excepcional localização e ótimo custo/benefício.
Pros:

A localização do hotel é excepcional. Próximo à Cours Mirabeau onde há ótimos restaurantes e a uma zona comercial onde há lojas que atendem bem às necessidades dos visitantes de Aix-en-Provence.

Cons:

Não tenho sugestões nesse sentido.

2026-06-20 via Nuitee
G
Grant solo_traveller au
10
Wonderful hotel for a comfortable stay in Avignon, in what can be described as a perfect location.
Pros:

Very clean and comfortable. Location-wise it was absolutely perfect. The staff were friendly. It has an elevator which was great and we can highly recommend this place.

Cons:

The door on the bathroom was a problem because there wasn’t enough room to open the door and get past the vanity to reach the toilet which was directly behind. It would function so much better if they installed a sliding door there.

2026-06-19 via Nuitee
N
Nachman solo_traveller us
10
2026-06-18 via Nuitee
E
Elise solo_traveller fr
10
2026-06-16 via Nuitee
R
RAFAEL couple ar
5
Cons:

Si vas con auto mejor descártalo

2026-06-16 via Nuitee
A
Antonia couple it
7
Meraviglioso soggiorno ad Aix-en Provence
Pros:

Camera confortevole e pulita, in un bellissimo edificio in posizione centrale.
La colazione era discreta, self service, in una bella sala.

Cons:

Diciamo che l'unica pecca era che la nostra camera si trovava all'ultimo piano con ascensore, ma arrivati al piano si doveva salire ancora delle scale scomode per arrivare alla camera (tipo abbaino) perché non raggiungibili con ascensore.

2026-06-14 via Nuitee
T
Thomas couple fr
10
Nous en garderons un bon souvenir, magnifique vieille pierre
Pros:

Personnel aimable et chaleureux aux petits soins des athlètes pendant l’IronMan

2026-06-13 via Nuitee
T
Tanya couple au
10
Great location in a beautiful old Abbey.. the room was spacious and very comfortable.
Pros:

The location was quiet and yet close to everything
The historic Abbey was beautiful

Cons:

The music played in the lobby should be in keeping with the Abbey and its classical history.

2026-06-13 via Nuitee
L
Laura couple co
3
Pros:

Very dark and old …. Not a good hotel

Cons:

Didn’t felt clean, old, smelly

2026-06-13 via Nuitee
J
Jacob solo_traveller ae
10
A Perfect Stay
Pros:

I stayed in Aix for a conference and the hotel was absolutely brilliant. The staff were so friendly and helpful. The hotel itself has great character and was very comfortable. A nice continental breakfast in the morning and the hotel is in a perfect Central location. I will certainly be coming back with my family.

2026-06-13 via Nuitee
D
de santis couple it
10
Pros:

Personale ultra accogliente, la camera a dir poco “spaziale”, ultra romantico

2026-06-12 via Nuitee
B
Bettina extended_group at
10
2026-06-12 via Nuitee
A
Anthony couple ie
8
Really emjoyed ourselves
Pros:

Location

2026-06-12 via Nuitee
U
Ute couple de
7
Pros:

Die Lage des Hotels ist sehr gut, man ist unmittelbar im Altstadtgeschehen. Das Parkhaus ist nicht weit.

Cons:

Das Zimmer war etwas abgewohnt und zum Innenhof, in dem die Klimaanlagen liefen. Dafür fanden wir den Preis zu hoch!

2026-06-12 via Nuitee
J
James couple gb
7
Cons:

The showers are a little cumbersome. Bedrooms fine

2026-06-11 via Nuitee
S
Sally extended_group au
10
Great stay in a wonderful heritage property. Quite special. Great location and friendly staff. Merci!
Pros:

Historic and memorable property. Lovely clean, well appointed rooms, great location with very friendly staff. Merci!

2026-06-11 via Nuitee
A
Amy couple au
9
Great place in Aix
Pros:

Location was impeccable. Breakfast was really varied and food. Room was lovely and spacious and cool.

2026-06-10 via Nuitee
L
Lesley couple gb
3
Disappointing accommodation and breakfast.
Pros:

God location

Cons:

We ad booked a deluxe double but instead we’re put in a triple for disabled guests. The bath had a seat and a handheld shower to use when you sat on the seat. If you were able bodied the shower was hard to use normally.
Breakfast was also poor. We arrived at 8.45 with no one to greet us. The fruit was sparse and even worse the milk I the carafe was ‘off’. The staff member arrived 15 mins late in a hurried stressed way and then ,more fruit was produced and the milk replaced.

2026-06-10 via Nuitee
J
Jean couple fr
5
Pros:

Au centre-ville

Cons:

Un peu vieillot

2026-06-09 via Nuitee
C
Catherine extended_group fr
9
2026-06-08 via Nuitee