Hôtel Escaletto

Hotels
8.5 (2521 reviews)
74, cours Sextius , Aix-en-Provence , FR
+33 4 42 26 03 58

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
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Review Highlights

Pros:
Clean and well-decorated
Friendly and helpful staff
Cons:
Construction noise
Some service issues during breakfast

Categories

Cleanliness
8.08
Overall cleanliness is good, but some reviews indicate issues with maintenance.
Service
9.05
Staff are often described as friendly and helpful.
Location
9.09
Hotel is well-located near key attractions, despite ongoing construction.
Room Quality
8.04
Rooms are generally clean and comfortable, but some are described as small or dated.
Amenities
8.57
Standard amenities are provided; a mention of needing more coffee options was noted.
Value for Money
8.03
Perceived good value for the service and location despite some inconveniences.
Food and Beverage
8.58
Breakfast receives positive reviews for quality, though some issues with availability were noted.
Overall Experience
8.55
Generally a positive experience, with staying again highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:18

Property Description

Modern Rooms with Panoramic Views

Enjoy a contemporary stay in our rooms with terraces offering stunning views of the city and Mont Sainte-Victoire Mountain.

Convenient Amenities

Start your day right with a buffet breakfast and stay connected with free Wi-Fi throughout the hotel.

Central Location with Easy Access

Located just steps away from Thermes Sextius thermal baths and Cours Mirabeau, our hotel with a 24-hour reception provides effortless access to Aix-en-Provence's main attractions.

Book your stay at Hotel escaletto now for a memorable experience in Aix-en-Provence!

Important information:

When booking more than 6 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Location

Guest Reviews

8.5
Based on 2521 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
P
Piotr • couple • pl
5
2026-09-12 • via Nuitee
J
Juergen • solo_traveller • de
10
2026-09-12 • via Nuitee
T
Thais • couple • br
7
Cons:

Chegamos fomos avisadas para subir que o quarto já estava pronto. Mas ainda faltava o banheiro para ser limpo. Na descrição do hotel fala que tem estacionamento mas a rua está em obras e se tem que deixar o carro num estacionamento pago. A localização é o ponto forte do hotel.

2026-09-11 • via Nuitee
D
Denis • solo_traveller • fr
8
Bon séjour
Pros:

Tres bien situé

Cons:

Chambre un peu exiguë.
Parking compliqué

2026-09-10 • via Nuitee
A
Agnese • solo_traveller • it
8
2026-09-10 • via Nuitee
A
Aline • couple • fr
2
Bruit insupportable.Dommage l’hôtel aurait pu être très bien
Pros:

Personnel accueillant. Lit confortable, décoration soignée .

Cons:

Nous avons eu une chambre côté rue alors que cette même rue est en travaux avec des bruits de marteau-piqueur de 7h du matin à 15h. pour nous, il est inacceptable de louer et des chambres avec un bruit pareil dès 7h du matin.De plus impossible d’accéder à l’hôtel en voiture nous avons dû porter nos valises du parking public à l’hôtel.

2026-09-09 • via Nuitee
M
martial • solo_traveller • fr
8
2026-09-09 • via Nuitee
N
Nicole • family_with_children • fr
9
Sejour parfait pour découvrir la ville et un personnel au top 👌🏻
2026-09-08 • via Nuitee
R
Raffaele • solo_traveller • it
10
2026-09-08 • via Nuitee
S
Scott • couple • fr
7
Pros:

This was our second stay. The first stay was perfect. That’s why we came back. Location is great, it is quiet, breakfast is good.

Cons:

We had some issues this time. We were in room 321. Black mold in shower and on shower head. Mentioned it to front desk, and somebody wiped it down, not the way to remove black mold. Loose toilet seat. Mentioned it to front desk, but nothing was done. Last night there, the fire alarm went off in the middle of the night. This was caused by the cook burning bacon.

2026-09-07 • via Nuitee
A
Adriano • solo_traveller • es
8
Nice central hotel in Aix
Pros:

Very central and clean. It is a very practical hotel.

2026-09-07 • via Nuitee
R
Rodrigo • solo_traveller • ar
8
Great location and low price, do not ask for too much
Pros:

Great location, Great price.

2026-09-07 • via Nuitee
M
Michel • family_with_children • fr
8
2026-09-06 • via Nuitee
C
Chenghsien • solo_traveller • tw
9
Pros:

It’s decent. Location great.

Cons:

There’s construction work now right in front of the hotel. Also, couldn’t check in at 15. A little flexibility for earlier check in, say, 14:30 would be nice. But not being able to check in even after 15 was not pleasant. Now it’s not the hot season….

2026-09-06 • via Nuitee
M
Margarita • solo_traveller • es
6
No es lo que dicen.
Cons:

No es lo que se muestra en la web de Booking.com. Las habitaciones y baños muy pequeños, además nos engañaron,lo cogimos porque decía que tenía Parking nos mandaron correos confir.sndo y el mismo día de la llegada por la mañana recibimos un correo diciendo que nos mandarían indicaciones para llegar y ese correo no llegó y cuando llegamos nos dijeron que no había parking.Tuvimos que aparcar muy lejos..Este hotel engaña no es lo que es , ni vale lo que da

2026-09-05 • via Nuitee
P
Patrizia • couple • it
8
Comodo per la visita della città e buon rapporto qualità/prezzo
Pros:

Abbiamo apprezzato la posizione dell’hotel, la colazione varia e il servizio di deposito bagagli. Consigliamo vivamente di salire all’ultimo piano per godersi il tramonto e la vista sui tetti della città.

Cons:

Benché la camera fosse generalmente pulita, abbiamo trovato svariati capelli in uno dei due cuscini nel letto. Inoltre la camera era leggermente piccola.

2026-09-04 • via Nuitee
A
Antony • solo_traveller • gb
8
Comfortable, friendly hotel in a central location ideal for exploring Aix
Pros:

Central location. Very friendly and welcoming staff. Superb breakfast.

Cons:

Roadworks meant that the garage wasn’t available, but this is not a fault with the hotel.

2026-09-04 • via Nuitee
C
Camille • couple • ca
8
2026-09-04 • via Nuitee
L
Letort • solo_traveller • fr
8
Pros:

L’emplacement

2026-09-02 • via Nuitee
J
Jean-Claude • solo_traveller • fr
7
Pros:

Accueil, décoration, propreté.

Cons:

Le parking de l'hôtel qui est accessible uniquement sur réservation !.... Il faut donc se garer dans un parking public qui est à 900 mètres environ si pas de réservation...😓

2026-09-02 • via Nuitee