Hôtel de l'Univers

Hotels
•
les Collectionneurs
8.4 (2963 reviews)
12 Place Châteaubriand, Saint-Malo, Ille-et-Vilaine, 35400 , Saint-Malo , FR
33-29-9408952

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly Staff
Cons:
Noise
Lack of Amenities

Categories

Cleanliness
8.18
Generally clean, though some guests noted issues with noise and other amenities.
Service
8.65
Friendly staff but some inconsistency in service quality at the bar.
Location
9.19
Ideal location close to restaurants and attractions, highly rated by guests.
Room Quality
8.64
Spacious and comfortable rooms, but some issues with noise noted.
Amenities
7.67
Lacks some basic amenities like a kettle in rooms, which affected the rating.
Value for Money
8.13
Overall good value considering location and services offered.
Food and Beverage
8.18
Breakfast was varied and of good quality, though some found it lacking in ambiance.
Overall Experience
8.55
A generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:53

Property Description

Discover the charm and comfort of Hôtel de l'Univers, where history meets modern luxury in the heart of Saint-Malo.

Elegant Accommodations: Retreat to one of our 64 stylish guestrooms featuring Select Comfort beds, premium bedding, and complimentary Wi-Fi, ensuring a restful stay while you explore the stunning local attractions.

Versatile Event Spaces: With 2,691 square feet of meeting space and 5 well-appointed conference rooms, our hotel is perfect for business travelers looking to host events or meetings in a beautiful setting.

Exceptional Amenities: Enjoy our daily buffet breakfast, unwind at the bar/lounge with your favorite drink, or take advantage of our tour/ticket assistance to make the most of your visit.

Experience the best of Saint-Malo; book your stay at Hôtel de l'Univers today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DNR

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 2963 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 8.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
L
Lindsey • couple • gb
8
Great location
Pros:

Very close proximity to everything. It was clean and comfortable. Nice bathroom and shower. Would definitely stay again

Cons:

Nothing, it was all good

2026-06-20 • via Nuitee
P
Pat • couple • gb
9
Great location, good hotel.
Pros:

Great location inside the city walls. Very welcoming. Good breakfast.

Cons:

Awkward step in to the bathroom.

2026-06-19 • via Nuitee
R
renault • family_with_children • fr
7
Une solution efficace pour une nuit
Pros:

L emplacement
La taille de la chambre famlialeî

Cons:

une certaine vétusté

2026-06-19 • via Nuitee
M
Margot • solo_traveller • fr
8
Pros:

Très bien situé , personnel accueillant , belle décoration

Cons:

J’étais au 3 eme étage j entendais toutes les conversations et bruit d’autres personnes

2026-06-18 • via Nuitee
S
Suzete • solo_traveller • gb
9
2026-06-18 • via Nuitee
M
Marco • solo_traveller • it
9
2026-06-18 • via Nuitee
S
Sabine • couple • be
8
Aangenaam verblijf-f in de insta muros
Pros:

Badkamer was groot met comfortabele grote inloopdouche

Cons:

Niets

2026-06-18 • via Nuitee
P
perkins • extended_group • je
8
2026-06-18 • via Nuitee
N
NATASHA • family_with_children • gg
3
Summary Unfortunately, our stay was disappointing. While the view and breakfast service were lovely, issues with flies,
Pros:

* Lovely castle view from Room 107.
* Friendly and welcoming breakfast staff member

Cons:

Negatives
* Around 20 flies in the room on arrival.
* Strong smell of cigarette smoke throughout the hotel.
* Poor sound insulation; noise from the room above continued past 3am
* Not suitable for families or anyone seeking a quiet stay
* loud restaurant right out the window until 1am but people didn’t clear until 2pm
* Do not stay in room 107 if you want a good night sleep

2026-06-17 • via Nuitee
L
Loui123 • solo_traveller • je
10
Pros:

Location, great friendly staff,
Rooms clean with comfortable beds.

Cons:

Nothing

2026-06-15 • via Nuitee
J
Jean • solo_traveller • fr
10
Pros:

Excellent rapport qualité/ prix , tres bonne situation geographique dans la vielle ville de St MALO, personnel aimable eg bonne qualité de l accueil

Cons:

Aucun point negatif pour moi

2026-06-15 • via Nuitee
C
Cristi Travel • extended_group • ro
9
Pros:

Very central location, large rooms compared to the offer in this area.
Professional staff, nice restaurant.
Would come here again.

2026-06-14 • via Nuitee
A
Alannah M26 • solo_traveller • fr
10
Wonderful convenient and spectacular location.
Pros:

The location is superb, right by the walls and with numerous cafes and restaurants right next to it. It was great that I could bring my dog. All in all, highly satisfactory.

Cons:

Everything was perfect.

2026-06-14 • via Nuitee
M
Michael • extended_group • je
10
Pros:

Location is perfect

2026-06-14 • via Nuitee
M
Marion • couple • fr
9
2026-06-12 • via Nuitee
L
luca • family_with_children • it
9
Ottimo hotel splendida saint Malo!!
Pros:

Posizione , pulizia e gentilezza.

Cons:

Tutto ok

2026-06-12 • via Nuitee
L
Lynsey • family_with_children • je
10
Pros:

Location, room, facilities

2026-06-11 • via Nuitee
G
gunnhild • extended_group • it
9
Pros:

L'albergo si trova intra muros, molto comodo, facile da trovare e con tanti locali per mangiare nelle vicinanze. Bella camera con tutti i comfort. Ottima colazione.

Cons:

La camera dava su una stradina secondaria e la mia amica lamentava i rumori durante la notte . Io non ho sentito niente...
Essendo un grande albergo in una città importante c'era inevitabilmente tanta gente a colazione.

2026-06-11 • via Nuitee
S
Stirrat • solo_traveller • ie
4
Pros:

Room good

Cons:

Staff at the desk very unfriendly

2026-06-11 • via Nuitee
V
Volha • solo_traveller • by
9
Pros:

Тишина в номере,Хороший завтрак.Расположение

Cons:

Окно во внутренний дворик

2026-06-10 • via Nuitee