Best Western Le Bristol

Hotels
•
Best Western
8 (2126 reviews)
7, Avenue Du Marechal Foch , Le Puy en Velay , FR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and functional rooms
Friendly staff
Great location
Varied breakfast options
Cons:
Cobwebs
Small room size
Cold bathroom
Attentiveness of reception staff

Categories

Cleanliness
6.89
Mixed reviews about cleanliness; some comments mentioned cobwebs and a cold bathroom.
Service
8.86
Generally positive feedback about the staff's helpfulness and friendliness.
Location
8.9
Multiple reviews highlighted the great location of the hotel.
Room Quality
7.35
Commentary on rooms being simple, with some noting smaller sizes and older decor.
Amenities
7.38
Some amenities mentioned positively, but noted lack of certain bathroom features.
Value for Money
7.84
Good value for price mentioned but had criticisms for quality in some areas.
Food and Beverage
8.89
Breakfast praised for variety and quality.
Overall Experience
7.86
Generally positive experiences expressed, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:16

Property Description

Modern Rooms with Amenities
The Hôtel Bristol in Le Puy-en-Velay offers 45 modern rooms with free WiFi and flat-screen TVs, ensuring a comfortable stay for all guests.

Delicious Dining Options
Indulge in a buffet breakfast with pastries, marmalade, ham, and cheese each morning. For lunch or dinner, savor family cuisine made with local produce at La Table de Félix restaurant.

Convenient Location and Parking
Located near the old town and just a 10-minute walk from the train station, this hotel is the perfect base for exploring Le Puy-en-Velay. Additionally, private motorbike parking is available on-site for a small fee.

Experience the charm of Le Puy-en-Velay at The Originals City, Hôtel Bristol. Book your stay now for a memorable experience.

Important information:

If you are planning on arriving after 22:00, please contact the property in advance.

Please note that from mid-April to mid-October the restaurant is closed on Saturday for lunch and on Sunday. From mid-October to mid-April, the restaurant is closed on Saturday and Sunday.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CFE

Location

Guest Reviews

8
Based on 2126 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
M
Michel • couple • nl
7
Pros:

Parkeerplaats aan de overkant

Cons:

Beetje gedateerd

2026-09-19 • via Nuitee
J
Jean-Paul • couple • fr
5
Nous choisirons un autre établissement la prochaine fois
Cons:

Absence de parking pour les voitures.
Informations erronées du personnel d’accueil

2026-09-19 • via Nuitee
R
roger • extended_group • it
9
sehr gut
2026-09-18 • via Nuitee
A
Audrey • couple • fr
8
Parfait pour une étape
Pros:

Petit dejeuner satisfaisant, literie confortable

2026-09-18 • via Nuitee
N
Niels • solo_traveller • dk
7
2026-09-18 • via Nuitee
A
ALAIN • couple • fr
10
Très bien
Pros:

Hôtel très bien placé bon rapport qualité prix

2026-09-18 • via Nuitee
C
Corinne • couple • fr
8
2026-09-17 • via Nuitee
G
Georges • solo_traveller • fr
9
2026-09-17 • via Nuitee
A
ANNE • family_with_children • fr
7
2026-09-17 • via Nuitee
C
Christophe • solo_traveller • fr
8
2026-09-17 • via Nuitee
M
Marie-Josée • family_with_children • fr
8
2026-09-16 • via Nuitee
N
Nicole • extended_group • ch
9
Très bon spot pour visiter le Puy en Velay
Pros:

L’excellent accueil et la propreté des chambres

Cons:

Le bar fermé le soir

2026-09-15 • via Nuitee
C
Christiaan • couple • nl
8
2026-09-15 • via Nuitee
P
PHILIPPE • solo_traveller • fr
7
Pros:

L'accueil
Le parking en face
Le local à vélo
La situation dans la ville

Cons:

Climatisation en panne dans la chambre
Éviter le petit déjeuner entre 7h et 7h30, des tables non débarrassées, une affluence non gérée, ponctuellement un buffet non réapprovisionné.....

2026-09-14 • via Nuitee
C
Chapelon Henri • solo_traveller • fr
10
Pros:

Très bon emplacement

2026-09-14 • via Nuitee
M
marta • couple • es
8
2026-09-13 • via Nuitee
T
Thomas • extended_group • ch
9
Pros:

Gutes Frühstück

2026-09-13 • via Nuitee
P
Peter • solo_traveller • fr
1
This hotel does not care if their guests get burgled or if they get any sleep at night.
Cons:

One of the worst nights in a hotel ever.
1. I had checked in quite early around noon, and then gone sightseeing. When I returned to my room around 22:45 somebody had taped a duplicate key card to the outside of my room door. Anybody could have entered my room. The hotel's actions are completely unacceptable from a security perspective, and I cannot believe they were in line with Best Western process.
2. Even though the air conditioning in my room was turned off it continued making low volume gurgling noises. Plus, every 20 minutes, the air conditioning made a loud buzzing sound for a few seconds, guaranteed to wake you up. I called the night porter, somebody came to my room, stated that the air conditioning was off, and just left.
3. When I called the night porter again to ask to change rooms, he simply chose not to answer the phone, leaving me stuck in the torture chamber.

2026-09-10 • via Nuitee
M
Martin • extended_group • fr
9
2026-09-09 • via Nuitee
J
Jean • solo_traveller • ie
9
2026-09-08 • via Nuitee