Hôtel Bristol Reims

Hotels
7.7 (2466 reviews)
76 Place Drouet D'Erlon , Reims , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Room quality concerns

Categories

Cleanliness
7.05
Some guests noted issues related to room cleanliness, such as beds not being made.
Service
8.55
Guests appreciated the friendliness and helpfulness of the staff.
Location
9.05
Many reviews highlighted the excellent location of the hotel, close to key attractions.
Room Quality
6.55
Several reviews mentioned problems with room conditions, including noise and uncomfortable features.
Amenities
8.05
Basic amenities were present, though some guests expected more.
Value for Money
7.55
Overall pricing seems fair based on location and service, but some guests felt it did not match a 3-star rating.
Food and Beverage
7.05
Breakfast options were noted to lack variety, though some found them satisfactory.
Overall Experience
7.75
Overall, guests had a mixed experience but rated it above average due to the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:16

Property Description

Luxurious 19th-Century Charm
Located in the heart of Reims, just steps away from Notre Dame Cathedral and the train station, Hôtel Bristol Reims offers a blend of historic elegance and modern comfort. The 24-hour reception ensures your needs are always met, while the free WiFi keeps you connected throughout your stay.

Elegant Rooms with Modern Amenities
The en suite rooms feature a flat-screen TV, safe, and coffee machine for your convenience. Some rooms even boast a balcony with stunning views of Place Drouet-d'Erlon. The well-equipped bathrooms include a hairdryer, adding to the overall comfort of your stay.

Delicious Dining Options
Start your day with a delicious buffet breakfast and enjoy lunch at L'Edito café, offering a variety of set menus. Whether you're exploring the city or attending events at the nearby convention and exhibition centers, Hotel The Originals Reims Le Bristol provides a convenient and comfortable stay.

Book your stay now and experience the charm of Hôtel Bristol Reims for yourself.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 2466 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.05
Room Quality: 6.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 7.75
V
Veronique couple lu
8
À part ce petit bémol,je recommande 🥰
Pros:

La situation optimale au centre avec le parking labyrinthe 😅
Le petit déjeuner très agréable dans une ambiance Chill 😍belle déco 🤩

Cons:

Malheureusement les saintes glaces faisait partie de mon séjour,la chambre n était pas chauffé en cette période de l année,froid dehors,froid dehors ça pique un peu 😅

2026-06-10 via Nuitee
N
Nicolas solo_traveller fr
8
Pros:

L'emplacement. Le petit déjeuner.

Cons:

Le bruit.

2026-06-08 via Nuitee
T
Tony solo_traveller au
7
Pros:

Close to the station & the centre. Older style hotel. Medium size room with a comfortable bed. Good breakfast.

Cons:

Room lighting was not so good.

2026-06-08 via Nuitee
M
michel couple fr
6
Ok pour séjour très bref.
Pros:

Emplacement parfait.

Cons:

Chambre modique, pas de brosses à dents jetables, mini salle de bain douteuse.

2026-06-08 via Nuitee
R
Riki_V solo_traveller it
8
Pros:

Posizione eccezionale, camera con un bellissimo balcone sulla via dei ristoranti

Cons:

La moquette in camera

2026-06-07 via Nuitee
M
Mark extended_group gb
6
Great location and worked well for a group of 6 friends meeting for a reunion
Pros:

An excellent location

Cons:

The rooms are a bit tired and if your room is in the front you can expect noise from the street below

2026-06-07 via Nuitee
P
Patrick family_with_children fr
7
Excellente situation près de la gare, personnel très sympa, chambres donnant sur la place à fuir...
Pros:

proximité du centre ville et de la gare, présence de nombreux restaurants à proximité, propreté de la chambre et des sanitaires, gentillesse du personnel.

Cons:

Odeurs d'égout dans le couloir de l'étage, chambre donnant sur une cour intérieure pas nette; à noter que la personne logée dans la deuxième chambre retenue donnait sur la place principale et n'a pas pu dormir à cause des livraisons des camions à partir de 4-5 heures du matin, et de boîte de nuit ? à proximité jusqu'à 2 heures du matin, et a déploré que le service du réveil ne fonctionnait pas.

2026-06-05 via Nuitee
P
Pierre solo_traveller fr
5
Pros:

L’emplacement

Cons:

Le bruit

2026-06-05 via Nuitee
S
Susanna couple ch
8
2026-06-05 via Nuitee
K
Kirsten solo_traveller dk
7
Pros:

Rigtig god beliggenhed

Cons:

Værelset vi fik var ganske forfærdeligt.
Der car et vindue som vendte ud til en betonmur, men det værste var stanken fra udsugning, så hvis vinduet stod åben stank der af friture.
Efter vi klagede fik vi et noget bedre værelse, tak gor det.
Tænker bare... hvis der havde været fuld booket

2026-06-04 via Nuitee
P
Philippe couple fr
7
2026-06-03 via Nuitee
P
Paul extended_group au
7
Good hotel which was a perfect base for a few days in Reims
Pros:

Good location amongst the many restaurants around plus very close to train station which made travel very easy. Good value for money, rated as three star which it was so was fine for a base to work from for visiting around. Staff were very helpful and pleasant at all times.

Cons:

Old building with only the one stairwell so possibly a query on fire safety but was all good.

2026-06-03 via Nuitee
Åke couple se
7
2026-06-02 via Nuitee
L
Luis BS solo_traveller es
5
Pros:

Ubicación

Cons:

Baño buen tamaño pero muy viejito. Ducha mala, no habia donde colgar la alcachofa y poca presión y regulacion del agua caliente.
Desperfectos en puertas y moqueta vieja y aspecto de sucia. Sin armarios comodos ni perchas. Muy deficiente. Sin decoracion alguna, materiales lamparas feas y baratas
Lo único correcto las camas.

2026-06-02 via Nuitee
B
Brisha solo_traveller fr
1
Checked out after one hour.
Pros:

Absolutely filthy room!! There were flies in the room when I arrived, the towels were a beige and stained. There was only a hole in the floor where the shower head was, right next to the toilet, which is not what was shown in the booking photos.

I asked for another room but they didn’t have one available with a full bed. The noise level from the bars outside was incredible and goes on late into the night. I searched for another hotel available last minute on a Friday night and went there instead. The hotel refused to provide me with a refund, the telephone number or email address for the manager.

I am now in touch with Booking.com to facilitate a refund. Quite honestly, the reviews of this hotel on booking seem waters down and do not reflect the state of this hotel. Do yourself a favor and avoid this hotel!!

Cons:

Everything was awful

2026-05-31 via Nuitee
A
Azra couple se
7
Good central
Pros:

Good central

2026-05-31 via Nuitee
V
vincent solo_traveller fr
3
Mauvaise
Cons:

Nous avons été obligé de quitter l’établissement car les prises de courants ne marchait pas

2026-05-31 via Nuitee
L
luis edgar couple gb
10
Excellent
Pros:

Central , clean ,

2026-05-29 via Nuitee
J
Jan solo_traveller be
7
2026-05-29 via Nuitee
L
Louise extended_group gb
7
2026-05-29 via Nuitee