Mercure Grand Hôtel Metz Centre Cathédrale

Hotels
•
Mercure
8.4 (2990 reviews)
3 rue des Clercs , Metz , FR
+33 3 87 36 16 33

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff and service
Excellent location
Cons:
Inconsistent room quality
Issues with noise and space

Categories

Cleanliness
8.13
Several reviews indicate cleanliness but mention issues such as damp noise in one room.
Service
9.1
Exceptional customer care and responsive staff praised in multiple reviews.
Location
9.14
Consistently highlighted as a strong point in various reviews.
Room Quality
7.59
Some comments about cramped rooms and issues in specific accommodations.
Amenities
8.52
General standard amenities mentioned, but a need for improvement in variety.
Value for Money
8.08
Concerns about certain rooms not meeting expectations for the price.
Food and Beverage
8.13
Breakfast variety noted positively, but some reviews suggest busy service.
Overall Experience
8.5
Mixed reviews illustrate a generally good experience but with notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Historic Elegance
Step into the historic heart of Metz and experience the charm of our elegant XVIII century building. The Mercure Grand Hôtel Metz Centre Cathédrale offers comfortable accommodation and attentive service, ensuring a memorable stay.

Convenient Location
Situated just 100 meters from the Cathedral, our hotel is centrally located near key attractions such as Place Saint-Jacques, Arsenal, and bustling commercial and cultural districts. Whether you're here for leisure or business, you'll find everything within easy reach.

Modern Comfort
Each of our rooms boasts modern en suite facilities, flat-screen TVs, and complimentary Wi-Fi, providing the perfect blend of comfort and convenience. After a day of exploring, unwind in our bar area with a selection of hot and cold drinks.

Ready to experience the perfect blend of history, comfort, and convenience? Book your stay at Mercure Grand Hôtel Metz Centre Cathédrale today!

Important information:

For parking your vehicle, we offer you the best parking rates in Metz at the "Parking Indigo République" at only €9.30 for 24 hours (on presentation of a voucher issued by our hotel at the time of your departure). The entrance to the parking lot is at "Boulevard Poincaré" (address to be entered in your GPS). You can park directly before check-in. Take the "Metz Center / Center-ville" exit and turn left, heading towards the Cathédrale St-Étienne. The hotel will be on your left after a 3-4 minute walk.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ETZ

Location

Guest Reviews

8.4
Based on 2990 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.52
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.5
K
Karim • solo_traveller • fr
9
Pros:

La gentillesse du personnel. L'emplacement.

Cons:

Les cloisons un poil fines. On entend pas mal les voisins.

2026-09-19 • via Nuitee
P
P. • couple • nl
9
Top hotel met vriendelijk personeel.
Pros:

Het ligt midden in het oude centrum. Parkeergarage ligt denk 5 min lopen ervandaan. Even rekening mee houden met je bagage, want met de auto kom je niet bij de voordeur. De kamer was zeer netjes, evenals badkamer en toilet. Bed lag prima. Ontbijt kost €19 pp en is prima verzorgd. Van cruesli tot croissantje en van zelf sinaasappel persen tot diverse koffie smaken etc etc. Van de receptie kregen we een korting voucher voor de parkeergarage waardoor we iets meer dan €9 hoefden te betalen. Bij uitrijden uit garage zit je snel weer op de snelweg.

Cons:

Wij hadden de pech dat één van de hotelgasten het nodig vond om in de nacht een sigaretje te gaan roken op zijn kamer. Hierop ging het brandalarm af in het hele hotel. Iedereen wakker om 01:15 in de nacht. BEDANKT GAST!!!

2026-09-18 • via Nuitee
D
Dmitriy • couple • cz
8
2026-09-17 • via Nuitee
M
Marion • family_with_children • de
8
2026-09-17 • via Nuitee
M
Margaret • couple • au
9
We enjoyed our four days stay
Pros:

Excellent location. Close to the Cathedral, Museum and Market

Cons:

Doona was too thick.

2026-09-15 • via Nuitee
U
Uwe • couple • de
8
2026-09-15 • via Nuitee
J
Jocelyn • couple • fr
8
bien placé; confortable
2026-09-14 • via Nuitee
S
sophie • couple • fr
10
Pros:

Excellent séjour

2026-09-13 • via Nuitee
N
NATHALIE • solo_traveller • fr
9
Pros:

Hotel au centre de Metz parfait pour visiter et très calme 😍

Cons:

Rien

2026-09-13 • via Nuitee
W
Wienold • solo_traveller • de
9
2026-09-12 • via Nuitee
F
Frank • solo_traveller • de
10
Pros:

Fahrräder standen sicher, und wir konnten noch 1 Tag unser Gepäck dort deponieren.
Beim Frühstück gab es zusätzlich sogar eine ganz normale Kaffeekanne, sodass das Anstehen an der Kaffeemaschine für Normal-Kaffeetrinker entfiel

Cons:

Waschbecken im Zimmer war ungewöhnlich, aber eigentlich kein Problem.

2026-09-12 • via Nuitee
S
Sabina • extended_group • ch
9
Gutes Hotel an guter Lage.
Pros:

Die Lage mitten in der Altstatt und einer schönen Einkaufsstrasse ist super.

Cons:

Die Zimmer sind o.k. Leider knarrt der Boden und mitten im Zimmer war eine 5 cm hohe Schwelle zum drüber stolpern. Das Frühstücksbuffet ist nichts tolles für 20 Euro und der Kaffee mit Milchpulber aus der Maschine eine Katastrophe. Leider, da müsste man in eine bessere Maschine mit richtiger Milch investieren. Wenig Personal, aber nett.

2026-09-12 • via Nuitee
P
Philip • couple • ch
9
Metz, ville à connaître
Pros:

Le calme au centre ville
L'emplacement
La literie
Le petit-déjeuner

Cons:

Un 2ème ascenseur ne serait pas un luxe

2026-09-12 • via Nuitee
A
Anouk • couple • nl
10
2026-09-10 • via Nuitee
J
Jürgen • couple • de
8
Pros:

Zentrale Lage

2026-09-10 • via Nuitee
G
GJ • couple • nl
8
2026-09-10 • via Nuitee
M
Max • couple • nl
10
Metz is een ontzettend leuke en verrassende stad.
Pros:

De kamer was goed, maar compact. Dit als duurste / grootste kamer. Bedden waren perfect. Personeel was ontzettend vriendelijk en servicegericht.

Cons:

Het ontbijt was meer dan prima, al zijn de scrambled eggs voor niemand een aanrader. Erg vies. De koffie bij het ontbijt was ook slecht, waardoor ik verder alleen maar zoetigheid heb gegeten en sap heb gedronken.

2026-09-10 • via Nuitee
A
anonym • extended_group • lu
9
Pros:

Nous avons apprécié d'avoir un up-grade pour 1 personne. Le personnel est très gentil. Au petit déjeuner il ne manquait de rien.

2026-09-09 • via Nuitee
H
Heiko • couple • ch
9
2026-09-09 • via Nuitee
C
Cornelia • couple • ch
10
Gute Lage im Zentrum von Metz mit Möglichkeit unkompliziert die Velos unterzubringen.
Pros:

Zentrale Lage und freundlicher Empfang. Wir bekamenbein tolles, grosses Zimmer und auch das Frühstück war reichlich.

2026-09-08 • via Nuitee