Best Western Metz Centre Gare

Hotels
•
Best Western
8.3 (1451 reviews)
1 Rue Lafayette , Metz , FR
+33 3 87 66 57 33

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location near the train station
Cons:
Small room size
Noisy environment at times

Categories

Cleanliness
7.95
Overall positive sentiment, however, minor issues with room size and maintenance noted.
Service
8.95
Staff received consistent praise for friendliness and helpfulness across multiple reviews.
Location
8.95
Conveniently located near transport links, highly valued by guests.
Room Quality
7.45
Some reviews noted small room size and noise issues, affecting overall satisfaction.
Amenities
8.45
Amenities met expectations, though certain improvements could enhance the experience.
Value for Money
8.45
Perceived as good value considering location and service.
Food and Beverage
7.95
Breakfast praised, though some dissatisfaction with beverage quality noted.
Overall Experience
8.25
Overall experience very positive, with potential areas for enhancement acknowledged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:20

Property Description

Convenient Location
Situated in front of the train station in the bustling city center, the Best Western Metz Centre Gare is just a stone's throw away from iconic landmarks like Centre Pompidou and the congress center 'Robert Schumann'.

Modern Amenities
Each of our 46 newly refurbished rooms is equipped with a private bathroom, high-speed Wi-Fi, air-conditioning, a coffee machine, and a television featuring Canal + channels, ensuring a comfortable stay for our guests.

Exceptional Services
Our 24-hour front desk is dedicated to providing top-notch service, while guests can enjoy a delicious American buffet breakfast with local delicacies and a snacking selection from the renowned 'BOCO' provider. Unwind with a drink at our bar and experience true relaxation during your stay.

Book now for an unforgettable experience at Best Western Metz Centre Gare.

Important information:

Please note that at least one adult must stay in the room when travelling with children. Otherwise, we will unfortunately be unable to accommodate your stay, even in an adjacent room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ETZ

Location

Guest Reviews

8.3
Based on 1451 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.25
P
Pierre • solo_traveller • fr
6
Bon emplacement dans un hôtel qui attend d’être rénové.
Pros:

Le confort de la chambre. Le petit déjeuner de qualité. L’emplacement. Le personnel accueillant.

Cons:

La chambre est correcte mais l’aménagement date un peu. Elle est propre et confortable cependant. Une mauvaise odeur à l’accueil rend l’arrivée désagréable.

2026-09-18 • via Nuitee
J
Jack • family_with_children • nl
8
2026-09-16 • via Nuitee
S
Stefania • couple • it
9
Hotel is recommended as very close to the train station
Pros:

The hotel was very very close to the lovely train station and walking distance to the centre of the town. The staff were exceptionally friendly and the breakfast was excellent with lots of variety of food.

Cons:

The room was very small but functional and clean but did not have a mini fridge.

2026-09-14 • via Nuitee
A
Alexandra • couple • us
10
2026-09-12 • via Nuitee
N
Nicholas • solo_traveller • gb
9
Pros:

The room was clean and tidy with comfortable beds and plenty of pillows

2026-09-12 • via Nuitee
G
GREICE • solo_traveller • br
8
Pros:

Ótima localização! Um dos poucos lugares na França que os arredores da estação de trem é bem agradável!. É MUITO perto!
Perto do Pompidou e de um ótimo shopping( vai através da estação de trem)
Tem um bar no próprio hotel que nos facilitou num dia de cansaço para sair... pizza, bebidas e uma comidas prontas para aquecer.
Café da manhã ok
Super agradável a caminhada até outros locais de interesse.

Cons:

Poucos funcionários que se revezam entre organizar o café e a portaria.
Existe um horario ( das 13 as 15 hs ) que nao fica ninguém no check in/ check out).
Percebemos isso na chegada ( e achamos ser pontual) e quase perdemos o trem para Paris pq deixamos nossas malas guardadas e ficamos 50 minutos esperando alguem aparecer....

Café da manhã com alguns itens nao muito frescos...

2026-09-10 • via Nuitee
A
Aurore • solo_traveller • fr
10
2026-09-10 • via Nuitee
J
Joke • couple • nl
8
Prima hotel
Pros:

Meedenken baby van 1

Cons:

Airco vrij luidruchtig

2026-09-09 • via Nuitee
A
Andrea • couple • de
8
2026-09-09 • via Nuitee
C
Christelle • couple • lu
9
Great value for money near to Metz station
Pros:

Close to the station, quiet, well decorated

Cons:

Bathroom was a bit too small, still very well equipped

2026-09-06 • via Nuitee
C
CRETTENOIS • solo_traveller • fr
8
Pros:

Bon séjour

2026-09-06 • via Nuitee
J
José • solo_traveller • fr
10
Top!
Pros:

Très bon accueil. Emplacement top. C'était très propre. Personnel souriant et aimable. Logement fonctionnel. Je conseille vivement!

Cons:

RAS

2026-09-06 • via Nuitee
J
Julien • solo_traveller • fr
10
2026-09-06 • via Nuitee
D
Daniela • solo_traveller • fr
10
2026-09-05 • via Nuitee
I
Iris en Bram • solo_traveller • nl
8
Pros:

Locatie en het is een mooie stad.

Cons:

Ontbijtzaal zonder ramen.

2026-09-05 • via Nuitee
L
laurence • couple • fr
9
Pros:

RAS très bien

2026-09-04 • via Nuitee
• solo_traveller • gb
10
Pros:

Clean and good location.

Cons:

Nothing

2026-09-02 • via Nuitee
C
Chris • solo_traveller • gb
9
We would stay again.
Pros:

Location, allocation of accessible room helped, as it had wet bathroom

Cons:

Air conditioning is noisy.

2026-09-02 • via Nuitee
M
M • couple • de
3
sehr einfaches Hotel
Pros:

die Lage war gut

Cons:

Sehr kleines unbequemes Zimmer, laut zur Straße. Das Frühstück war für mich schwierig, keine Pflanzenmilch, kein Aufstrich ohne Tier...

2026-09-01 • via Nuitee
H
Hoarau • solo_traveller • re
9
2026-08-31 • via Nuitee