Relais et Châteaux Thalasso & Spa Ile de la Lagune

Hotels
Relais & Châteaux
9 (823 reviews)
Boulevard De L'almandin , Saint-Cyprien , fr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Amenities
Friendliness of Staff
Cons:
Cleanliness Issues
Service Inconsistencies
Décor Outdated

Categories

Cleanliness
8.13
Multiple reports of cleanliness issues, including a spider in the room.
Service
9.3
Generally positive, but noted issues with forgotten welcome drinks and problematic room service.
Location
9.64
Many reviews praised the location as fantastic.
Room Quality
8.59
Rooms were mostly praised, but issues like outdated decor were mentioned.
Amenities
9.62
Impressive spa and pool area, positively highlighted by guests.
Value for Money
8.58
Two restaurants received criticism for value, impacting the overall perception.
Food and Beverage
9.13
Generally good food, though room service faced issues.
Overall Experience
9
Mixed feelings overall, with some guests loving their stay and others feeling let down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:19

Property Description

Luxurious Private Island Retreat

Gourmet Dining Experience: Indulge in exquisite meals at the gastronomic restaurant l'Almandin or the bistronomic restaurant l'Aquarama, offering a blend of modern and regional flavors with stunning lagoon and garden views.

Relaxation and Wellness: Unwind at the Marine Spa with beauty treatments and massages, or take a dip in the year-round heated rooftop swimming pool overlooking the picturesque surroundings.

Exclusive Amenities: Enjoy spacious suites with air conditioning, free WiFi, and marble bathrooms, each featuring a private terrace with views of the lagoon or Mediterranean gardens.

Experience unparalleled luxury and relaxation at Relais et Châteaux Thalasso & Spa Ile de la Lagune. Book now for an unforgettable stay on your private island getaway.

Important information:

In case of early departure, the total amount of the reservation will be charged.

When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PGF

Location

Guest Reviews

9
Based on 823 reviews
Cleanliness: 8.13
Service: 9.3
Location: 9.64
Room Quality: 8.59
Amenities: 9.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9
X
Xavier couple fr
10
2026-08-05 via Nuitee
W
wim couple be
6
Blij dat het maar voor 1 nacht was.
Pros:

De spa was top

Cons:

Het italiaans restaurant was absoluut niet lekker. Ook de ober vroeg niet eens waarom twee borden vongole onaangeroerd bleven maar deponeerde de kaart voor desserts zonder maar een woord te wisselen.

2026-08-05 via Nuitee
D
Deblaere couple be
3
Om nooit meer terug te komen
Pros:

Niets

Cons:

Diner was verschrikkelijk, grootkeuken eten. Relais et Chateaux onwaardig. Kamer muf en stinkend naar siphon geur. We hebben een half uur alle water laten lopen Badstop werkte niet, water kon niet weglopen. Schrappen van de lijst Relais et Chateaux is absoluut noodzakelijk zo niet worden klanten misleid.

2026-08-04 via Nuitee
S
Sabrina family_with_children fr
8
Pros:

Le calme et l’espace spa et piscine

Cons:

Salle de bains un peu vieillotte

2026-08-04 via Nuitee
L
Leo couple fr
10
2026-08-03 via Nuitee
S
sandra couple ch
6
Bien mais pas au niveau d’un cinq étoiles
Cons:

Pas d’accès plage direct mais dans la lagune.
Restaurant italien surfait

2026-08-02 via Nuitee
M
Magda couple pl
9
Pros:

Service was superb

Cons:

A plate was left for a couple of days on the stairs

2026-07-23 via Nuitee
O
Olivier solo_traveller fr
7
Farrugia
Pros:

L'emplacement

Cons:

La literie trop dur chambre 202

2026-07-22 via Nuitee
A
Alejandro solo_traveller es
10
2026-07-21 via Nuitee
P
Patrick family_with_children ch
8
Agréable
Pros:

Le Spa, le cadre, la chambre et le personnel d'accueil à la réception

Cons:

Le personnel du restaurant Aquarama n'est vraiment pas à la hauteur de l'établissement, à savoir incompétent et à la limite de la politesse.

Le petit déjeuner n'est pas celui d'un 5 étoiles

2026-07-15 via Nuitee
L
Laurent couple fr
10
Très reposant
Pros:

Accueille

2026-07-14 via Nuitee
F
Franck extended_group fr
10
Pros:

Établissement fabuleux! Tout y est magique.
Mention spéciale au personnel qui est exceptionnel .

2026-07-14 via Nuitee
G
gwendoline solo_traveller fr
9
Presque parfait
Pros:

Bel hôtel avec un spa magnifique et personnel parfait

Cons:

La climatisation n'arrivait pas assez à rafraîchir la chambre

2026-07-14 via Nuitee
J
Jacques couple es
9
Pros:

Feeling welcomed, the huge breakfast, friendly staff, the food in the Aquarama Bistro, the Outdoor Pool which was really refreshing

Cons:

The service for Dinner at the Aquarama Bistro wasn't great ... ordered twice a glass of wine which I never got. At breakfast, I asked for 2x2 eggs and only got 2x1 eggs ... misunderstanding, training issues ??.... for sure it was busy but still.
The boat shuttle service to the beach starts at 10am ... when checkout is at 11. I would have like this to start at 8am. Same for the indoor pool.

2026-07-12 via Nuitee
L
Lucie solo_traveller fr
10
Pros:

L’hôtel est parfait, calme, privatif, classe mais familial j’ai adoré

2026-07-12 via Nuitee
M
Michael family_with_children ch
10
Fantastisch!
Pros:

Einfach Top! Ausstattung: hichwertig und modern, gartenzimmer mir Terrasse, Whirlpool und kleinen Garten - alles sehr gepflegt, Leni le sauber und zum wohl fühlen. Michelin Star Restaurant evenso top Geschmacks- und Bewirtungserlebnis. Live Musik. Ambiente.

Cons:

Nichts !

2026-07-11 via Nuitee
D
DE CORDOBA couple fr
10
Super sejour de repos
Pros:

Tout

2026-07-08 via Nuitee
A
Andrea couple de
7
Cons:

Am Ankunftstag war es nicht mehr möglich einen Tisch für das Abendessen zu reservieren, das nächste offene Restaurant war ca. 3 km entfernt, nicht merh fußläufig.

2026-07-06 via Nuitee
F
Francois couple fr
8
Pros:

L’ambiance

Cons:

La plage

2026-07-06 via Nuitee
U
uranan26 solo_traveller fr
8
2026-07-05 via Nuitee