Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and spacious rooms
Good breakfast selection
Cons:
Limited breakfast options
Issues with room cleanliness
Some amenities not replenished

Categories

Cleanliness
7.68
Concerns about cleanliness such as mould in shower tray and stained duvet cover.
Service
9.15
Staff described as smiley, friendly, and accommodating.
Location
9.19
Convenient location to bus stop and scenic surroundings.
Room Quality
7.64
Mixed reviews on room sizes; one small deluxe room and issues with heating.
Amenities
8.17
Facilities including ski rental, but some amenities not replenished.
Value for Money
8.13
Noted as offering good value, but with room for improvement.
Food and Beverage
8.68
Good selection at breakfast; however, improvements noted.
Overall Experience
8.55
Overall a solid pleasing stay but with room for upgrades.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:36

Property Description

Panoramic Views of Mont-Blanc Massif
Experience a breathtaking view of the Mont-Blanc Massif from The Excelsior Chamonix & Spa, just 2KM from the Flégère ski slopes. The family-owned hotel promises a warm stay with modern guestrooms featuring free WiFi and stunning views of the Mont Blanc mountain range.

Pure Altitude SPA Retreat
Indulge in a holistic spa experience at Pure Altitude SPA where nature and pleasure converge for your well-being. Book a session at the Sauna, Jacuzzi & Hammam for ultimate relaxation. Treat yourself to Pure Altitude rituals and treatments for a rejuvenating escape.

Gourmet Dining and Bar Experience
Savor local delicacies at restaurant Le Casa Bianco with a panoramic backdrop. Delight in the Chef's seasonal creations made from fresh, local ingredients. Unwind at Bar l'Elixir and explore a menu of exquisite cocktails for a perfect evening.

Book now for an unforgettable stay at The Excelsior Chamonix & Spa!

Important information:

Please note that the restaurant is only open for lunch from 1 June to 30 September. Lunch cannot be served from 1 October until 31 May.

Please note that the credit card used for booking and proof of ID must be shown upon check-in.

For stays of more than 3 nights, the amount of the first night will be pre-authorised on the credit card.

When booking more than 5 rooms, different policies and additional supplements may apply.

Casa Bianco Restaurant:
Open from 7 pm to 9:30 pm, Wednesday to Sunday
April: Restaurant closed (except for breakfast)
Room Service: 7 days a week from 6 pm to 10 pm

Pure Altitude Spa:
Open daily from 10 am to 8 pm
Treatments not available in April

Outdoor Pool:
Reopening on 05/01/2025 (weather permitting)
Pool Bar open from 06/16/2025 to 09/14/2025 inclusive.

Additional Notice:
The sauna, jacuzzi and hammam in the SPA CLOSED until August 31st
The the tretament / massages are not available
No kid's roomGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2853 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
F
Florent • extended_group • fr
9
Séjour parfait entre amis, à 10 min de Chamonix en voiture ou moto.
Pros:

L’emplacement, face au Mont-Blanc, superbe 👍

Cons:

Hôtel un peu vétuste, mais va rentrer dans une phase de rénovation.

2026-06-13 • via Nuitee
P
Peter • couple • de
10
Pros:

Zwar nicht mitten in Chamonix, aber mit der kostenlosen Bahnverbindung nur 2 Stationen ins Zentrum. Parkplätze kostenlos und das Schwimmbad mit Blick auf den Mount Blanc ist grandios.

2026-06-12 • via Nuitee
R
Rositsa • couple • bg
10
2026-06-12 • via Nuitee
J
Jean-Paul • couple • fr
8
Bien situé, accessible facilement, calme.
Pros:

Le calme de l'hôtel (la saison n'avait pas encore vraiment commencé - le restaurant ne fonctionnait pas encore). Le petit déjeuner abondant et varié. La vue sur le massif du Mont-Blanc. La localisation à quelques minutes de la gare du TER - les hôtes bénéficiant d'une carte de transport gratuite pour la durée de leur séjour.

2026-06-12 • via Nuitee
W
Willi Luiz • extended_group • br
10
Pros:

Ótima opção em Chamonix.
Quartos confortáveis.
Café da manhã incrível.

2026-06-08 • via Nuitee
C
Carvalho • solo_traveller • br
10
Ótima estadia!
Pros:

O hotel é ótimo, instalações de quarto ótimas. Muito confortável e café da manhã simplesmente perfeito!

Cons:

Único ponto seria a localização, um pouco distante do centro, necessitando pegar um ônibus ou trem.

2026-06-08 • via Nuitee
H
Helen • family_with_children • gb
7
Okish
Pros:

Hotel is a little out of toy, if you have a car that’s ok. Free parking out the front. Rooms were nice size and comfortable. Disappointed the restaurant wasn’t open on the evening, but managed to find one in the town. Breakfast was ok.

Cons:

Only one person on reception seemingly doing everything, no bar open and receptionist made the hot chocolate which she obviously doesn’t do very often

2026-06-08 • via Nuitee
R
Reinhold • extended_group • de
9
Pros:

Sehr gutes Frühstücksbuffet.
Schöne Lage. Man kann toll auf der Hotelterrasse sitzen mit Blick über den Pool auf den Mont Blanc.
Bahnhof nur 5 Minuten vom Hotel entfernt. Der Zug z.B. nach Chamonix oder in die andere Richtung zum Wandern ist in der Gästekarte enthalten.
Preisleistungsverhältnis ist gut (günstige Preise, da Restaurant und Spa wegen Renovierung geschlossen waren).

Cons:

Teilweise wirkt das Hotel ein wenig abgewohnt. Insgesamt überwiegt aber ein schöner, stimmiger Gesamteindruck.

2026-06-08 • via Nuitee
W
WendyJB70 • Family
10
Shout out to Robert!
Pros:

The staff on reception were really nice and helpful. We had an issue with our tyre and Robert went out if his way to help in his own time to get a replacement so we could continue our journey! We have stayed several times in the past and staff like Robert make us want to stay again in future.

2026-05-24 • via Tripadvisor
P
Pierre • couple • fr
9
Bon séjour
Pros:

Petit déjeuner très bien

Cons:

Dommage que le restaurant est été fermé car c’est un peu pour cette raison que nous l’avions choisi !

2026-05-23 • via Nuitee
F
Frederic • solo_traveller • us
9
Pros:

Clean and comfortable for a reasonable price. Friendly and efficient staff.

Cons:

The pool was closed. The location is about five minutes drive from Chamonix. Parking is free but limited.

2026-05-21 • via Nuitee
K
Kapaj • couple • al
10
2026-05-20 • via Nuitee
F
Frank • solo_traveller • de
9
Pros:

Ausstattung , Personal und Lage

2026-05-20 • via Nuitee
N
Namrata • solo_traveller • gb
10
2026-05-20 • via Nuitee
C
Choi • couple • fr
8
2026-05-19 • via Nuitee
Q
Qasem • couple • sa
5
2026-05-19 • via Nuitee
S
So • couple • fr
10
Pros:

Le personnel
La chambre très spacieuse ainsi que la salle de bain
Le petit déjeuner était copieux et très bon

2026-05-19 • via Nuitee
S
Sandrine • couple • fr
10
2026-05-18 • via Nuitee
J
Jan • solo_traveller • us
7
Pleasant
Pros:

View of Alps
Close to nature

Cons:

Spa closed
Restaurant not open for dinner
Need nightstands

2026-05-18 • via Nuitee
H
HAMADACHE • family_with_children • fr
8
2026-05-17 • via Nuitee