Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and spacious rooms
Good breakfast selection
Cons:
Limited breakfast options
Issues with room cleanliness
Some amenities not replenished

Categories

Cleanliness
7.68
Concerns about cleanliness such as mould in shower tray and stained duvet cover.
Service
9.15
Staff described as smiley, friendly, and accommodating.
Location
9.19
Convenient location to bus stop and scenic surroundings.
Room Quality
7.64
Mixed reviews on room sizes; one small deluxe room and issues with heating.
Amenities
8.17
Facilities including ski rental, but some amenities not replenished.
Value for Money
8.13
Noted as offering good value, but with room for improvement.
Food and Beverage
8.68
Good selection at breakfast; however, improvements noted.
Overall Experience
8.55
Overall a solid pleasing stay but with room for upgrades.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:36

Property Description

Panoramic Views of Mont-Blanc Massif
Experience a breathtaking view of the Mont-Blanc Massif from The Excelsior Chamonix & Spa, just 2KM from the Flégère ski slopes. The family-owned hotel promises a warm stay with modern guestrooms featuring free WiFi and stunning views of the Mont Blanc mountain range.

Pure Altitude SPA Retreat
Indulge in a holistic spa experience at Pure Altitude SPA where nature and pleasure converge for your well-being. Book a session at the Sauna, Jacuzzi & Hammam for ultimate relaxation. Treat yourself to Pure Altitude rituals and treatments for a rejuvenating escape.

Gourmet Dining and Bar Experience
Savor local delicacies at restaurant Le Casa Bianco with a panoramic backdrop. Delight in the Chef's seasonal creations made from fresh, local ingredients. Unwind at Bar l'Elixir and explore a menu of exquisite cocktails for a perfect evening.

Book now for an unforgettable stay at The Excelsior Chamonix & Spa!

Important information:

Please note that the restaurant is only open for lunch from 1 June to 30 September. Lunch cannot be served from 1 October until 31 May.

Please note that the credit card used for booking and proof of ID must be shown upon check-in.

For stays of more than 3 nights, the amount of the first night will be pre-authorised on the credit card.

When booking more than 5 rooms, different policies and additional supplements may apply.

Casa Bianco Restaurant:
Open from 7 pm to 9:30 pm, Wednesday to Sunday
April: Restaurant closed (except for breakfast)
Room Service: 7 days a week from 6 pm to 10 pm

Pure Altitude Spa:
Open daily from 10 am to 8 pm
Treatments not available in April

Outdoor Pool:
Reopening on 05/01/2025 (weather permitting)
Pool Bar open from 06/16/2025 to 09/14/2025 inclusive.

Additional Notice:
The sauna, jacuzzi and hammam in the SPA CLOSED until August 31st
The the tretament / massages are not available
No kid's roomGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.4
Based on 2957 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
A
alain solo_traveller ch
10
Pros:

Le personnel très accueillant, la chambre et la piscine !

2026-08-29 via Nuitee
M
Maya couple dk
8
2026-08-28 via Nuitee
C
christine couple fr
9
Excellent séjour à l’hôtel Excelsior.
Pros:

Très bon Petit déjeuner pris en terrasse avec vue sur la piscine et le mont blanc. Chambre sous les toits super agréable .Piscine magnifique avec vue sur le mont blanc.Gare à 2mn à pied pour prendre le train jusqu au centre de Chamonix, bien utile car stationnement impossible à chamonix ce weekend de UTMB. TRain toutes les trente minutes environs . De plus les billets nous ont été offert par l hôtel.Parking en face de l hôtel.

Cons:

Pas de restaurant sur place pour le soir .

2026-08-28 via Nuitee
L
Laurence couple fr
7
Dans l’ensemble, un séjour agréable, mais quelques améliorations seraient nécessaires pour être plei
Pros:

Magnifique vue depuis la chambre et la salle du restaurant. Cadre très agréable et chambre confortable.

Cons:

Certaines finitions et éléments de décoration font un peu « bricolage » et ne sont pas à la hauteur d’un hôtel 4 étoiles. Débit de douche très faible, sans possibilité de régler la puissance du jet.

2026-08-25 via Nuitee
M
Marit couple de
9
Jederzeit wieder!
2026-08-25 via Nuitee
E
Espen couple no
8
2026-08-25 via Nuitee
S
Sara solo_traveller us
8
2026-08-24 via Nuitee
R
Ruslana couple de
10
2026-08-21 via Nuitee
A
Alison couple au
9
Great hotel with a wonderful view of Mont Blanc, highly recommend!!!!
Pros:

Excellent hotel, our room was spacious, had two terraces/balconies and a view of Mont Blanc that was simply superb! The staff were lovely, friendly and accommodating. The bed was firm, the aircon worked perfectly, the tea/coffee maker very welcome and the toiletries very nice. The room decor is attractive but it is all about the view! Our room overlooked the pool and straight to the mountain, highly recommend that you request this or pay the extra to get it. The breakfast was very good, European as well as cook your own boiled eggs to your preference, excellent. The breakfast room looks straight to the mountaintop and is a wonderful way to start the day. The pool is large with plenty of deck chairs. An absolute bonus is that the train station is a mere 200 metres or a 4 minute walk. The train is free to hotel guests ( they give you a card) and takes about 8 minutes to Chamonix, two stops away and deposits you right at the top of the Main Street, so easy! They do offer a free bus ticket but the train was our choice, they run every 20- 30 minutes depending on the time of day. Last train is at 8.27 but that suited us perfectly, an early dinner then home to have a drink looking at the mountain in an indigo sky. Sigh…….

Cons:

Nothing.

2026-08-20 via Nuitee
E
Ernest solo_traveller es
9
2026-08-20 via Nuitee
P
Philippe solo_traveller fr
8
Pros:

Calme, chambre, personnel très aimable

Cons:

Rien

2026-08-19 via Nuitee
D
DANIEL CONSTANTIN couple ro
10
Ok
Pros:

Poziția camerei cu o terasa panoramica

Cons:

În baie erau pe podea fire de par ,ceea ce arata ca sunt deficiente de curățenie!

2026-08-19 via Nuitee
F
Fetzer couple de
9
2026-08-19 via Nuitee
R
Rajesh couple au
9
2026-08-18 via Nuitee
I
Iryna family_with_children ua
10
2026-08-18 via Nuitee
R
Renato couple ch
9
2026-08-18 via Nuitee
S
Sruthanach solo_traveller gb
8
Pleasant Chamonix valley hotel
Pros:

I like this characterful hotel very much so it is a shame that there are a few aspects of it that I find disappointing (see below). It sits on its own in Les Tines, an hour or so’s walk from the centre of Chamonix, but it is very conveniently placed both for the local bus service and the local train station. The rooms are comfortable and well-appointed without being luxurious. There is a pleasant bar (with very friendly bar staff) and good spa; and in the summer the large outdoor swimming pool is a real asset. In the winter the ski room is well fitted out and spacious, with individual locked cabinets with plenty of space for skis, poles and boots; and there is a ski concession on the hotel premises available for ski and boot hire. Breakfast is adequate without being outstanding. Most of the staff are unfailingly pleasant and helpful. The overall four-star rating is perhaps slightly flattering but the hotel is not alone in this respect.

Cons:

The hotel's restaurant is often closed in the evenings; when it has been open my experience has been disappointing so in any case I usually go out to eat at one of the other local restaurants. There is no doubt that the hotel is becoming a little tired in some aspects so on my most recent visit it was good to see that there is a major refurbishment in progress - I look forward to seeing the results on my next visit, possibly including improvements in the restaurant!

2026-08-18 via Nuitee
S
Shosho solo_traveller sa
10
2026-08-18 via Nuitee
S
sulek71 couple pl
10
2026-08-16 via Nuitee
N
Nilli solo_traveller il
8
Pros:

מיקום ונוף ,ניקיון

Cons:

החדר היה קטן 31 ,לא היה שולחן לצד המיטה

2026-08-16 via Nuitee