Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and spacious rooms
Good breakfast selection
Cons:
Limited breakfast options
Issues with room cleanliness
Some amenities not replenished

Categories

Cleanliness
7.68
Concerns about cleanliness such as mould in shower tray and stained duvet cover.
Service
9.15
Staff described as smiley, friendly, and accommodating.
Location
9.19
Convenient location to bus stop and scenic surroundings.
Room Quality
7.64
Mixed reviews on room sizes; one small deluxe room and issues with heating.
Amenities
8.17
Facilities including ski rental, but some amenities not replenished.
Value for Money
8.13
Noted as offering good value, but with room for improvement.
Food and Beverage
8.68
Good selection at breakfast; however, improvements noted.
Overall Experience
8.55
Overall a solid pleasing stay but with room for upgrades.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:36

Property Description

Panoramic Views of Mont-Blanc Massif
Experience a breathtaking view of the Mont-Blanc Massif from The Excelsior Chamonix & Spa, just 2KM from the Flégère ski slopes. The family-owned hotel promises a warm stay with modern guestrooms featuring free WiFi and stunning views of the Mont Blanc mountain range.

Pure Altitude SPA Retreat
Indulge in a holistic spa experience at Pure Altitude SPA where nature and pleasure converge for your well-being. Book a session at the Sauna, Jacuzzi & Hammam for ultimate relaxation. Treat yourself to Pure Altitude rituals and treatments for a rejuvenating escape.

Gourmet Dining and Bar Experience
Savor local delicacies at restaurant Le Casa Bianco with a panoramic backdrop. Delight in the Chef's seasonal creations made from fresh, local ingredients. Unwind at Bar l'Elixir and explore a menu of exquisite cocktails for a perfect evening.

Book now for an unforgettable stay at The Excelsior Chamonix & Spa!

Important information:

Please note that the restaurant is only open for lunch from 1 June to 30 September. Lunch cannot be served from 1 October until 31 May.

Please note that the credit card used for booking and proof of ID must be shown upon check-in.

For stays of more than 3 nights, the amount of the first night will be pre-authorised on the credit card.

When booking more than 5 rooms, different policies and additional supplements may apply.

Casa Bianco Restaurant:
Open from 7 pm to 9:30 pm, Wednesday to Sunday
April: Restaurant closed (except for breakfast)
Room Service: 7 days a week from 6 pm to 10 pm

Pure Altitude Spa:
Open daily from 10 am to 8 pm
Treatments not available in April

Outdoor Pool:
Reopening on 05/01/2025 (weather permitting)
Pool Bar open from 06/16/2025 to 09/14/2025 inclusive.

Additional Notice:
The sauna, jacuzzi and hammam in the SPA CLOSED until August 31st
The the tretament / massages are not available
No kid's roomGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2881 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
Y
Yann • solo_traveller • ch
8
2026-07-04 • via Nuitee
O
Oved • couple • il
10
אחלה מלון , אחלה תמורה לכסף
Pros:

הכל, מיקום, שירות, חדרים, חניה, ארוחת בוקר, שולחן פול בקיצור הכל.

2026-07-04 • via Nuitee
הטובים לטוס • solo_traveller • il
7
2026-07-04 • via Nuitee
B
BARBER • solo_traveller • us
4
Not recommended
Pros:

Restaurant closed, place not clean, staff not helpful, far from Chamonix and no other facilities

2026-07-04 • via Nuitee
L
louis • solo_traveller • ca
9
2026-07-03 • via Nuitee
M
Marius • solo_traveller • ro
10
2026-07-02 • via Nuitee
T
Thomas • couple • de
8
Tolle ruhige Lage
Pros:

Toller Blick von Restaurant aus, Pool

Cons:

Leider war wegen Umbauarbeiten der Spabereich und das Restaurant geschlossen. Wussten wir bei der Buchung über booking.com nicht, wurde nicht so beschrieben.

2026-07-02 • via Nuitee
D
Daniel • family_with_children • es
10
2026-07-02 • via Nuitee
B
Bjørn • couple • dk
9
Et fantastisk ophold.
Pros:

Beliggenhed. Udsigt direkte til Mont Blanc er uforglemmelig. Pool. Fred og ro.

Cons:

Intet.

2026-07-02 • via Nuitee
M
Manuel • solo_traveller • es
8
2026-06-30 • via Nuitee
J
Jason • solo_traveller • gb
10
Pros:

Staff and location very good

Cons:

Not a lot

2026-06-29 • via Nuitee
C
Chetana • couple • nl
7
2026-06-29 • via Nuitee
K
Karine • solo_traveller • fr
10
Je recommande ce bel endroit où relax et bien être
Pros:

Excellent emplacement avec une vue exceptionnelle sur le Mont Blanc et agréable terrain arboré tout autour de l hôtel
Hygiène et propreté irréprochable
Piscine très agréable
Chambre spacieuse et jolie

2026-06-29 • via Nuitee
S
Samantha • solo_traveller • us
10
2026-06-28 • via Nuitee
Y
Yannina • solo_traveller • uy
8
2026-06-28 • via Nuitee
B
Bettina • couple • ch
9
Pros:

Nice, comfortable big bed, renovated bathroom and room. The pool area has a stunning view.
There’s free parking in front of the hotel.

2026-06-27 • via Nuitee
F
Franky • couple • it
10
2026-06-27 • via Nuitee
L
Léana • couple • fr
10
Ressourçant
Pros:

Piscine et vue incroyable

Cons:

RAS

2026-06-26 • via Nuitee
S
salma charmey • couple • ch
1
Cons:

nous avons eu du bruit toute les 3 nuits jusqu'a 4h30 du matin par les voisins. musique à fond.
En plus nous avons beaucoup stessé car le site booking a était piraté. J'ai bloqué ma carte de peur d'être également piraté. Du coup des frais en plus pour changer de carte.
Le reste bien.
Avec tout ces problémes je m'attendais à une réduction du séjour, mais rien n'a été proposé.

2026-06-26 • via Nuitee
S
Steafan • couple • ch
8
Pros:

der Pool war super, die Lage sehr schön, die Inneneinrichtung sehr geschmackvoll

Cons:

Morgens um 6.00 Uhr war es laut vor dem Eingang.
Am Abend war es sehr laut, weil eine Gruppe anreiste.

2026-06-26 • via Nuitee