Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and spacious rooms
Good breakfast selection
Cons:
Limited breakfast options
Issues with room cleanliness
Some amenities not replenished

Categories

Cleanliness
7.68
Concerns about cleanliness such as mould in shower tray and stained duvet cover.
Service
9.15
Staff described as smiley, friendly, and accommodating.
Location
9.19
Convenient location to bus stop and scenic surroundings.
Room Quality
7.64
Mixed reviews on room sizes; one small deluxe room and issues with heating.
Amenities
8.17
Facilities including ski rental, but some amenities not replenished.
Value for Money
8.13
Noted as offering good value, but with room for improvement.
Food and Beverage
8.68
Good selection at breakfast; however, improvements noted.
Overall Experience
8.55
Overall a solid pleasing stay but with room for upgrades.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:36

Property Description

Panoramic Views of Mont-Blanc Massif
Experience a breathtaking view of the Mont-Blanc Massif from The Excelsior Chamonix & Spa, just 2KM from the Flégère ski slopes. The family-owned hotel promises a warm stay with modern guestrooms featuring free WiFi and stunning views of the Mont Blanc mountain range.

Pure Altitude SPA Retreat
Indulge in a holistic spa experience at Pure Altitude SPA where nature and pleasure converge for your well-being. Book a session at the Sauna, Jacuzzi & Hammam for ultimate relaxation. Treat yourself to Pure Altitude rituals and treatments for a rejuvenating escape.

Gourmet Dining and Bar Experience
Savor local delicacies at restaurant Le Casa Bianco with a panoramic backdrop. Delight in the Chef's seasonal creations made from fresh, local ingredients. Unwind at Bar l'Elixir and explore a menu of exquisite cocktails for a perfect evening.

Book now for an unforgettable stay at The Excelsior Chamonix & Spa!

Important information:

Please note that the restaurant is only open for lunch from 1 June to 30 September. Lunch cannot be served from 1 October until 31 May.

Please note that the credit card used for booking and proof of ID must be shown upon check-in.

For stays of more than 3 nights, the amount of the first night will be pre-authorised on the credit card.

When booking more than 5 rooms, different policies and additional supplements may apply.

Casa Bianco Restaurant:
Open from 7 pm to 9:30 pm, Wednesday to Sunday
April: Restaurant closed (except for breakfast)
Room Service: 7 days a week from 6 pm to 10 pm

Pure Altitude Spa:
Open daily from 10 am to 8 pm
Treatments not available in April

Outdoor Pool:
Reopening on 05/01/2025 (weather permitting)
Pool Bar open from 06/16/2025 to 09/14/2025 inclusive.

Additional Notice:
The sauna, jacuzzi and hammam in the SPA CLOSED until August 31st
The the tretament / massages are not available
No kid's roomGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2910 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
P
Peter • couple • ch
6
2026-07-25 • via Nuitee
A
Ajanthikumar • couple • au
9
2026-07-24 • via Nuitee
K
khalid • solo_traveller • sa
7
Pros:

المكان هادي والمواقف متوفره ومجانيه

Cons:

تحتاج سيارة للوصول إلى مركز المدينة
الأثاث قديم والفرش غير نظيف ولون احمر سيء. الشرفة صغيرة جدا.
لايوجد شطاف في الحمام

2026-07-24 • via Nuitee
K
Khrystyna • solo_traveller • ua
10
Невероятные виды на горы со снегом в июле . Великолепные завтраки! Спокойно тихо!
2026-07-23 • via Nuitee
F
Frans • couple • nl
8
2026-07-22 • via Nuitee
A
Amalie • solo_traveller • no
10
Pros:

God frokost, basseng

Cons:

Litt utenfor sentrum

2026-07-22 • via Nuitee
M
Michel • solo_traveller • fr
10
Séjo ur trop court pour apprécier totalement la qualité exceptionnelle de l'établissment.
Pros:

Qualité du service. gentillesse du peronnel. Situation géo superbe. Petit déjeuner extra avec vue sur les montagnes.

2026-07-21 • via Nuitee
M
Merchaoui lazrag • solo_traveller • fr
9
Pros:

Emplacement et propre accueil chaleureux

Cons:

Rien

2026-07-21 • via Nuitee
C
Catherine • solo_traveller • fr
9
Bel endroit à Chamonix
Pros:

Hotel très calme, vue sur le Mont Blanc, très près du centre ville.
Parking, piscine
Belle chambre confortable.
Personnel très sympathique et prévenant.

Cons:

Peut-être revoir les fruits du petit déjeuner
Pommes et bananes en juillet, de même que la salade de fruits ,composée de pommes avec un peu de pastèque....

2026-07-20 • via Nuitee
L
Lea • couple • fr
8
2026-07-18 • via Nuitee
T
Tiphaine • couple • fr
9
Séjour à l'extérieur du centre ville, au calme, au coeur des montagnes.
Pros:

L'accueil du personnel est très agréable, ils sont très nombreux et tous dispo. Aussi, le calme de l'hôtel est un vrai plus, permettant un vrai repos pour les vacances.

Cons:

La qualité des prestations dans la salle de bain ; un miroir était cassé, et un tiroir nous est resté dans les mains à l'ouverture.

2026-07-16 • via Nuitee
S
Stephane • solo_traveller • fr
8
Bonne prestation dans un très beau cadre
Pros:

J’ai apprécié l’emplacement avec vue sur le mont-blanc
Le petit- déjeuner sur une belle terrasse

Cons:

Peut-être un peu vieillissant pour les chambres
U restaurant fermé

2026-07-15 • via Nuitee
J
Jonathan • couple • gb
8
2026-07-15 • via Nuitee
A
Annelies • solo_traveller • be
10
2026-07-15 • via Nuitee
N
Nicolas • solo_traveller • fr
9
Parfait pour se reposer après l’ascension du Grand Paradis
2026-07-14 • via Nuitee
C
Chantal • solo_traveller • fr
7
Pros:

La vue de la piscine

Cons:

Pas de climatisation Personnel restreint

2026-07-14 • via Nuitee
V
vincent • family_with_children • ch
10
2026-07-14 • via Nuitee
Y
Yasmim • couple • br
10
2026-07-13 • via Nuitee
L
Linda • couple • us
10
A fantastic stay at an amazing hotel with magnificent views and comfort. Highly recommended!
Pros:

Beautiful hotel, amazing pool with views of Mont Blanc, comfortable rooms, abundant breakfast. Located a bit outside downtown Chamonix but super easy to get around by train (the hotel gives you a free ticket) and bus.

Cons:

There was nothing I didn’t like. The restaurant was open for breakfast only as they were renovating the restaurant, so we went into town for dinners, but they also had delicious snacks available by the pool.

2026-07-12 • via Nuitee
M
Maire • solo_traveller • gb
7
Pros:

The bed was super comfy. Pool was ideal for the summer and located in a peaceful area. All staff were incredibly friendly

Cons:

Bathroom felt like it was starting to fall apart a bit

2026-07-11 • via Nuitee