Hotel Best Western City Centre

Hotels
•
Best Western
7.7 (3099 reviews)
Square Victoria Regine 9 , Brussels , be
+32 2 219 06 61

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Clean rooms
Cons:
Unpleasant odors
Staff unfriendliness
Some cleanliness issues

Categories

Cleanliness
7.05
Multiple reviews noted cleanliness issues, particularly concerning room upkeep.
Service
8.55
Staff was generally helpful and accommodating despite some reviews mentioning unfriendliness.
Location
8.05
Guests appreciated the location, with several noting its proximity to transit but some concerns about the surrounding area.
Room Quality
7.55
Rooms were described as clean but some reviews highlighted issues like odd socket placements and minor inadequacies.
Amenities
7.55
Basic amenities were present, but some guests mentioned missing items like a fridge.
Value for Money
8.05
Many guests felt the pricing was reasonable for the offered services, although some issues were noted.
Food and Beverage
7.05
Breakfast options were noted as satisfactory, but improvements were suggested for variety.
Overall Experience
7.75
Overall, the experience was positive, though various minor issues were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Experience sound-proofed rooms with flat-screen cable TVs, private bathrooms, and complimentary WiFi at Best Western City Centre. Enjoy a buffet breakfast each morning and unwind at the 24-hour bar offering a variety of drinks.

Convenient Location
Situated just a short walk from Grand Place and near Botanical Garden, our hotel provides easy access to Brussels-North Railway Station and Botanique Metro Station. Explore Rue Neuve shopping street and the Belgian Centre of Comic Strip Art within minutes.

Exceptional Services
Benefit from our 24-hour reception, tour desk assistance, and paid public parking. Let us help you plan your local activities while you indulge in the comfort and convenience of Best Western City Centre.

Important information:

Please note that there is paid public parking in front of the hotel. There are no other parking facilities.

Please note that the hotel does not have facilities or rooms for people who have difficulty walking due to handicap or physical impairments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

7.7
Based on 3099 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 7.75
K
Kallet • solo_traveller • es
9
تسعة على عشرة
Pros:

فندق ممتاز و كان هنالك حسن الاستقبال ، مكان هادئ قارب من وسائل النقل

Cons:

هنالك شيء واحد يجب تغير بالنسبة في الغرفة التي كنت فيها سرير النوم حبذا لم تم تغير يكون أفضل .

2026-08-15 • via Nuitee
A
Arthur • solo_traveller • gb
8
2026-08-14 • via Nuitee
P
Papitsho • couple • fr
8
2026-08-14 • via Nuitee
C
Cherry • couple • gb
3
Cons:

The room was not very well cleaned. Each night, new hairs appeared in the bed which weren’t from my partner or I. They were evidently from a cleaner or from the bedding being thrown on the floor which clearly had not been hoovered in a while whilst being made. The worst was when we discovered a finger nail in the bed. Facilities were generally very run down. The area did not feel safe especially late at night. You have to go under an underpass in order to get to and from the city centre.

2026-08-14 • via Nuitee
M
MEDESSI LEONEL • couple • fr
8
2026-08-14 • via Nuitee
Κανελλοπουλου • solo_traveller • gr
5
Pros:

Everything was clean no problem

Cons:

All good

2026-08-14 • via Nuitee
L
Lečnik • solo_traveller • si
8
V hotelu sem bivala službeno. Žal je bila v tistem obdobju tazpoližljivost hotelov zelo majhna, cene pa zelo visoke. Zat
Pros:

Osebje je bilo zelo prijazno.

Cons:

Udobna postelja in vzglavnik.

2026-08-14 • via Nuitee
S
SILVIA • extended_group • ro
9
all good
Pros:

location is perfect to easy access to the airport and also near the city center

Cons:

accessibility

2026-08-13 • via Nuitee
V
Valeh • solo_traveller • az
7
2026-08-13 • via Nuitee
D
Deicy • family_with_children • co
9
Todo estuvo bien
Pros:

La comodidad de la habitación

2026-08-13 • via Nuitee
P
Philippine • couple • fr
8
Bon rapport qualité prix
2026-08-13 • via Nuitee
S
Samuel • solo_traveller • es
3
I won't come here again, ever.
Pros:

The staff were pleasant.

Cons:

I paid for a standard queen room and got a room with two single beds disguised as a singular bed using a foam mattress topper. I discovered this during the first night of staying. The hotel was fully booked. I paid €335 for 4 nights. Shameful way to operate business. Location was horrible also. Outside there was people behaving antisocial during the day and doing drugs on the street. The bathroom seemed like a prison and the toilet was ridiculously high.

2026-08-12 • via Nuitee
A
aldana • couple • es
4
2026-08-12 • via Nuitee
A
aitor • solo_traveller • es
8
Pros:

Hotel limpio,bueno para pasar varios días

Cons:

No me gustó el barrio,un poco apartado,lleno de gente un poco "rara
El hotel un poco justo

2026-08-12 • via Nuitee
T
Tobiloba • family_with_children • ng
7
Not bad
Pros:

Private

Cons:

Old

2026-08-12 • via Nuitee
A
Ameziane • solo_traveller • dz
9
Bien
Pros:

La proximité

Cons:

La connexion très faible

2026-08-11 • via Nuitee
E
Eyob Sisay • couple • il
8
2026-08-11 • via Nuitee
H
hakunagens • solo_traveller • de
9
Pros:

I like the room. Its really clean and comfortable. And its so peaceful there.

Cons:

The location. A bit far from the Tourists spots but can walk there cause the parking is a little but tight. And no near groceries. But its a nice place.

2026-08-11 • via Nuitee
A
ALFIO • extended_group • it
7
2026-08-10 • via Nuitee
K
Krotosik • solo_traveller • be
5
2026-08-10 • via Nuitee