Hotel Best Western City Centre

Hotels
•
Best Western
7.7 (3141 reviews)
Square Victoria Regine 9 , Brussels , BE
+32 2 219 06 61

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Clean rooms
Cons:
Unpleasant odors
Staff unfriendliness
Some cleanliness issues

Categories

Cleanliness
7.05
Multiple reviews noted cleanliness issues, particularly concerning room upkeep.
Service
8.55
Staff was generally helpful and accommodating despite some reviews mentioning unfriendliness.
Location
8.05
Guests appreciated the location, with several noting its proximity to transit but some concerns about the surrounding area.
Room Quality
7.55
Rooms were described as clean but some reviews highlighted issues like odd socket placements and minor inadequacies.
Amenities
7.55
Basic amenities were present, but some guests mentioned missing items like a fridge.
Value for Money
8.05
Many guests felt the pricing was reasonable for the offered services, although some issues were noted.
Food and Beverage
7.05
Breakfast options were noted as satisfactory, but improvements were suggested for variety.
Overall Experience
7.75
Overall, the experience was positive, though various minor issues were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
Experience sound-proofed rooms with flat-screen cable TVs, private bathrooms, and complimentary WiFi at Best Western City Centre. Enjoy a buffet breakfast each morning and unwind at the 24-hour bar offering a variety of drinks.

Convenient Location
Situated just a short walk from Grand Place and near Botanical Garden, our hotel provides easy access to Brussels-North Railway Station and Botanique Metro Station. Explore Rue Neuve shopping street and the Belgian Centre of Comic Strip Art within minutes.

Exceptional Services
Benefit from our 24-hour reception, tour desk assistance, and paid public parking. Let us help you plan your local activities while you indulge in the comfort and convenience of Best Western City Centre.

Important information:

Please note that there is paid public parking in front of the hotel. There are no other parking facilities.

Please note that the hotel does not have facilities or rooms for people who have difficulty walking due to handicap or physical impairments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

7.7
Based on 3141 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 7.75
B
Bettina • solo_traveller • de
5
Pros:

Gute Lage

Cons:

Ausstattung naja. Könnte sauberer sein

2026-09-19 • via Nuitee
I
Ilham • extended_group • fr
10
Super
Pros:

Super propre. Literie confortable. Personnel accueillant

Cons:

Comme beaucoup de commentaires le disent, le quartier est un peu mal fréquenté. Un quartier « Gare » classique un peu comme la Gare du Nord de Paris

2026-09-19 • via Nuitee
H
Harald • solo_traveller • de
8
2026-09-19 • via Nuitee
M
Moralitosan • solo_traveller • co
9
Pros:

En genera, esta bien

Cons:

La ubicacion esta a una cuadra de una zona muy peligtosa

2026-09-19 • via Nuitee
A
Ast • couple • be
10
2026-09-18 • via Nuitee
F
Flavie • family_with_children • fr
9
Tres bon séjour
Pros:

Tres bon hotel

Cons:

Le bruit des ambulances

2026-09-18 • via Nuitee
P
Peter • solo_traveller • be
9
Pros:

24-hour desk, nice room, comfortable beds

Cons:

shady area, parking is challenging

2026-09-18 • via Nuitee
A
Ainhoa • solo_traveller • be
9
2026-09-18 • via Nuitee
C
Carlos Alberto • family_with_children • ec
6
Pros:

Estaba limpio

Cons:

La ubicación y no tuvimos wifi en el cuarto la última noche porque hicieron un servicio técnico y quedó dañado

2026-09-18 • via Nuitee
C
Claudio Francesco • couple • gb
7
2026-09-17 • via Nuitee
P
Pijadin • couple • lt
8
2026-09-17 • via Nuitee
F
Fabienne • solo_traveller • be
4
Hôtel à éviter
Pros:

Rien ! Peut-être seulement le fait que ce soit pas loin du centre ville

Cons:

Quartier pas très sécurisant et beaucoup de bruits dehors.
Chambre 103, très abîmée et toute la literie de très mauvaise qualité.

2026-09-15 • via Nuitee
S
Sonny Tanahatoe • solo_traveller • nl
10
2026-09-15 • via Nuitee
E
Evangelina • extended_group • mx
4
Estuvimos en todo momento preocupados por la ubicación.
Pros:

El personal es amable, camas cómodas

Cons:

La seguridad en sus alrededores deja mucho que desear, hay mucha gente de la calle y te tienes que estar en todo momento cuidando. El hotel no te asesora de por donde es mejor llegar ó como.

2026-09-15 • via Nuitee
B
Boulecane • solo_traveller • fr
10
2026-09-15 • via Nuitee
R
Rojas • couple • fr
8
Pros:

Deuxième voyage et toujours 👍👍

Cons:

Rien à signaler

2026-09-14 • via Nuitee
W
Will Brayan • couple • fr
6
2026-09-14 • via Nuitee
T
ThirdWorld • solo_traveller • gb
9
Good location, good for a short solo or couples stay, thank you
Pros:

Good comfortable room. Wifi. Decent location 7 min walk from Brussels North station. Window with view. Air conditioning

Cons:

No iron in room. Small lobby area, seemed bigger in the pictures.

2026-09-14 • via Nuitee
E
Emely • solo_traveller • de
7
2026-09-14 • via Nuitee
B
Bist • couple • mt
8
Staff are good
Pros:

Nice and clean

2026-09-14 • via Nuitee