Fred Hotel Hauptbahnhof

Hotels
8.6 (1978 reviews)
Limmatstrasse 5 , Zürich , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Cons:
Small rooms
Basic breakfast

Categories

Cleanliness
8.29
Many reviews mentioned clean rooms, although some found the overall cleanliness standards to be basic.
Service
9.26
The staff received high praise for their friendliness and helpfulness.
Location
9.3
Multiple reviews highlighted the excellent location near the train station.
Room Quality
7.75
Some reviews indicated that rooms were small, with mixed experiences affecting perceptions.
Amenities
8.78
Solid amenities were noted, particularly coffee stations and luggage storage.
Value for Money
8.74
Fair value was noted with some aspects not meeting expectations.
Food and Beverage
7.79
Breakfast received criticism for being basic and certain items poorly prepared.
Overall Experience
8.86
A generally positive experience, with some minor complaints, but overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:04

Property Description

Convenient Location and Modern Comforts
Located just 100 metres from Zurich Main Train Station, Fred Hotel Hauptbahnhof offers free WiFi and en-suite rooms with satellite TV, air conditioning, and a safe. Start your day with a delicious breakfast and enjoy easy access to train connections to the airport every 10 to 15 minutes.

Nearby Amenities
Within a 5-minute walk, guests can find banks and a shopping centre, perfect for any last-minute needs or leisurely shopping.

Parking and Accessibility
For those arriving by car, a public parking garage (Parkhaus Hauptbahnhof) is conveniently located just a 1-minute walk away from the hotel.

Book your stay at Fred Hotel Hauptbahnhof for a seamless blend of convenience and modern comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1978 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.86
C
Cynthia solo_traveller us
10
Clean & comfortable hotel near Zurich’s Main Train Station
Pros:

Very close to Zurich Train Station - less than 10 mins walk; friendly & helpful staff; delicious breakfast (costs extra but worth it)

2026-06-20 via Nuitee
C
CHRIS solo_traveller my
9
Great location for a lovely hotel
Pros:

We love its proximity to Zurich HB and the smooth check in and check out process. It is cool to have keyless entry to our room, which is spacious enough for the two of us.

Having arrived in the morning, we were also thankful that there were facilities for luggage storage so that we could visit the city before check in. We were pleased that our room was available for us slightly after 11am, way before the official check in time.

Cons:

Nothing really.
Just a minor point, it would be great if the breakfast menu could see some variety. We stayed there for 3 nights and by the third morning we were yearning for something else.

2026-06-19 via Nuitee
O
Olga solo_traveller il
10
Good Location & Impeccable Cleanliness
Pros:

The location is very good, making it very convenient to get around. The breakfasts were delicious and offered a good variety. The cleanliness was truly impeccable – everything was spotless and very well maintained. Overall, a very comfortable and pleasant experience.

2026-06-19 via Nuitee
J
Jade couple sg
6
The room is air-conditioned. Thats the only reason for the recommendation besides the location.
Pros:

It was a walking distance from Zurich HB. Room was clean and the air-conditioning made it comfortable. Space in the junior suite was fairly good with a nice rack to hang clothes. Breakfast was sufficient.

Cons:

1. To be greeted by a rude and disrespectful staff on the first day you arrived for the first time in Switzerland was a completely unpleasant experience which we were totally unprepared for. And then to observe that same staff being friendly and helpful to another guest made me even more uncomfortable and skeptical about him being sincere in this hospitality industry. Granted that the female manager was a total opposite of him and a few other staff front-desk personnel were friendlier, the damage was done and the stay there left a little bitter after taste.
2. We had chosen to be in contact with Fred Hotel via Whatsapp, but at some point of the communication, the AI chat bot was activated. I was not sure of who i was communicating with. Directions by the AI was incorrect and we got misdirected. In any case, we found our own way there eventually. My text for help was responded much later with a curt “Hello. You already find us. Thank you”.
3. We were told to put our luggage and retrieve our luggage in the storage by ourselves. Wondered what it reflects about trust or security or lack of. I would not want to be wrongly accused if something goes missing.
4. Other than the rude staff, the breakfast ladies seem to be an unhappy lot too.

2026-06-19 via Nuitee
G
gwenola solo_traveller fr
8
2026-06-19 via Nuitee
B
Barbara family_with_children ch
8
2026-06-18 via Nuitee
W
Waled ETURJMAN solo_traveller ly
8
2026-06-18 via Nuitee
C
carlos solo_traveller ar
8
Pros:

La ubicación y las instalaciones.

Cons:

Le faltaba una rampa de acceso

2026-06-18 via Nuitee
C
cristina maria de couple br
10
Edite
Pros:

Tudo limpo tudo perto pertissimo do trem de tudo excelente local rest próximos tudo muito prático lençóis toalhas ótimas colchão excelente. Banheiro ótimo. Tudo pequeno mas ótimo tem guarda roupa e lugar p abrir a mala Só não tem frigobar. Mas no térreo tem tudo gelado p vênder Quem se importa com um colchão e uma localização destas???

Cons:

NDA

2026-06-17 via Nuitee
H
Hanna couple us
9
2026-06-17 via Nuitee
J
JULIO CESAR family_with_children co
9
Pros:

La ubicación

2026-06-16 via Nuitee
S
Sandy family_with_children us
8
Pros:

Hotel was clean and close to the train station.

Cons:

Our room had two bathrooms, one with a shower and sink and the other with toilet and small sink. The shower bathroom was too tight to change clothes. Way too small!

2026-06-16 via Nuitee
M
MARIA solo_traveller pt
10
2026-06-16 via Nuitee
C
Christodoulos Tzouliou solo_traveller cy
8
2026-06-15 via Nuitee
M
Monika solo_traveller de
7
2026-06-14 via Nuitee
A
Anton solo_traveller th
7
Great location and a clean small room. I guess that was good enough.
Pros:

The property is in an excellent location, less than 5min walk from the main entrance station (Zurich Hauptbahnhoff). The staff were friendly and helpful and the breakfast is GREAT. Good variety
And always enough.

Cons:

I was amazed when I opened the room door to find a single bed and not much more. One of the most expensive micro rooms I have ever had. I have been told the price is ‘good for Zurich’, but the still thought there should be more room for my money.

2026-06-13 via Nuitee
Y
Yanin extended_group th
10
2026-06-13 via Nuitee
B
Brigitte Anne solo_traveller ch
10
das Hotel ist zu empfehlen
Pros:

Als ich nicht verstand wie das check in (Türöffnung) geht habe ich geläutet und es ist jmd gekommen.
Am morgen beim auschecken habe ich auch noch kurz jmd gesehen der mich informierte, dass das Auschecken auf dem dash board des Natel sei. Da ich das erste mal ein on-line check in buchte war beides sehr angenehm.
Die Lage (gleich beim Bahnhof), die Ruhe und die Sauberkeit hat mir gefallen
Kein Frühstück da nicht gebucht.

2026-06-13 via Nuitee
A
Antonevics solo_traveller lv
9
2026-06-11 via Nuitee
A
Aleksandrs solo_traveller lv
10
2026-06-11 via Nuitee