Swiss-Chalet Merlischachen - Romantik Schloss-Hotel am See

Hotels
8.7 (962 reviews)
Chappelmattweg 4 , Küssnacht , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful lakeside location
Friendly and helpful staff
Charming hotel design
Cons:
Cleanliness issues in initial room
High price for provided services

Categories

Cleanliness
7.91
Some reviews mentioned cleanliness issues, specifically with the bathroom not being well cleaned initially.
Service
9.38
The staff was noted as very friendly and accommodating, especially during check-in and room complaints.
Location
9.42
The hotel is situated directly by the lake, providing a picturesque and calming environment.
Room Quality
8.37
Rooms were highlighted as charming; however, some were mentioned as a bit outdated.
Amenities
8.9
Amenities included a sauna and complimentary drinks in the minibar, which were positively received.
Value for Money
7.86
Reviews indicated that the pricing is high considering the overall experience and some cleanliness issues.
Food and Beverage
8.91
Breakfast offerings were good, but could be improved in presentation for a 4-star hotel.
Overall Experience
8.88
While there were some issues, the overall experience was positive, with a unique hotel charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Luxurious Castle Accommodation
Indulge in the charm of authentic castle rooms overlooking the lake and Swiss mountains. Junior Suites boast private indoor pools, while the Double Room North offers a cozy retreat with a modern touch. The iconic Jaguar Suite takes you back to the 60s and offers a unique stay in a vintage car, complete with its own indoor pool.

Relaxation and Fine Dining
Unwind in the Finnish sauna or stroll through the beautiful garden. Enjoy exquisite Swiss and French cuisine at the on-site Restaurant Swiss-Chalet. The hotel also features spa facilities including a sauna and a spacious terrace for ultimate relaxation.

Convenience and Comfort
Experience classic elegance in spacious rooms equipped with cable TV, a minibar, and a seating area. Stay connected with free WiFi and take advantage of paid private parking. With Merlischachen Train Station just a 5-minute walk away, convenience is at your doorstep.

Book now for an unforgettable stay at the 4-star Schloss-Hotel in Merlischachen!

Important information:

Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

Please note further that if children older than 2 years stay in existing beds, an extra fee for breakfast will be charged.

Please also note that half board is not included in the room rate and has to be booked separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CHF 25 per person per night when using an existing bed.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 962 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.88
C
Chris couple de
8
2 sehr schöne Tage am See
Pros:

Sehr schöne Lage, direkt am See mit eigener Liegewiese. Gutes Frühstück, freundliches Personal.

2026-07-25 via Nuitee
B
Bernd family_with_children de
8
2026-07-25 via Nuitee
M
murat vehbi solo_traveller tr
6
Pros:

Room was clean and comfortable.

Cons:

I had to pay for car parking extra

2026-07-25 via Nuitee
L
Lotte extended_group dk
7
2026-07-24 via Nuitee
E
Eleonora couple us
8
Great
Pros:

Breakfast was great. Location is excellent.

Cons:

N/a

2026-07-24 via Nuitee
K
Karabee solo_traveller in
10
2026-07-24 via Nuitee
G
Graham solo_traveller gb
8
Nice hotel with setting on the lake
Pros:

Good size room
Close to lake
Tea and coffee facilities were great

Cons:

Room overlooks a bungalow which is a shame as it spoils the lovely lake view

Food in restaurant quite expensive

2026-07-23 via Nuitee
W
Werner couple ch
8
Pros:

Frühstück konnte nicht im Hotel eingenommen werden Lösung mit Gang zum Swisschalet etwas speziell.
Seepark wegen Gewitter am Abend geschlossen das war unser Pech!

2026-07-21 via Nuitee
S
Sophia couple gb
10
We were here for a long weekend, the weather was perfect. This hotel is very near the train station so getting into Luce
Pros:

Location right on the lake!!!

2026-07-20 via Nuitee
B
Banning93 solo_traveller nl
8
2026-07-18 via Nuitee
E
Erica couple it
6
2026-07-17 via Nuitee
P
Pieter family_with_children ch
8
Pros:

Kein Frühstück da bei Familie

2026-07-15 via Nuitee
P
Psilla solo_traveller cy
9
Would come again!
Pros:

Great spot by the lake. Helpful staff. Hotel style was interesting! Room was super spacious and had partly view of the lake.

Cons:

Room was warm and no integrated AC made the evenings difficult. We were provided with 3 fans which did help - thanks to the staff for being very responsive. On our 3rd night the outside temperature had dropped and it was just fine.

2026-07-15 via Nuitee
A
Atwood family_with_children us
10
2026-07-14 via Nuitee
M
Marin couple ch
9
2026-07-14 via Nuitee
B
Bernd solo_traveller ae
6
It was ok, hotel is old and needs new carpets and some paint work done to give it a fresh look and f
Pros:

The private lakeside access

Cons:

The fact that I was put in a corner room with little to no lake view at first. Coming from so far a clear and decent lake view is a prerogative. I had to pay 90 Francs more per night for a room with a view.
Also no travel discount for a travel industry related person.

2026-07-12 via Nuitee
C
CLAUDE extended_group fr
8
Quatre étoiles avec équipement de trois
Pros:

L emplacement la plage privée

Cons:

Petit déjeuner servi dans une annexe de l hôtel situé de l’autre côté de la rue !
Jamais vu depuis que nous fréquentons des hôtels !

2026-07-12 via Nuitee
J
Joey family_with_children nl
9
Leuk origineel verblijf
Pros:

Leuke locatie, origineel ingericht

Cons:

Het was erg warm, airco had een toegevoegde waarde geweest. Echter dit is niet meer dan een aanbeveling, het was van tevoren duidelijk dat er geen airco aanwezig was

2026-07-12 via Nuitee
F
Fraenzi couple ch
7
Hotel verspricht nicht, was auf der Homepage steht!
Pros:

Das Personal war freundlich, nettes Hotel

Cons:

Ich hatte ein Zimmer mit Seeblick gebucht. Es war ein Haus und Baum vor dem Fenster und ganz rechts konnte man den See erahnen. Nach Rücksprache mit dem Personal bekam ich ein etwas besseres Zimmer, aber von Seesicht war auch nicht viel mehr! Schade, es hat nur vereinzelt ein Zimmer mit mehr Seesicht, weil ein Haus vor dem Hotel steht!!!
Frühstück und Abendessen ist nicht am See. Über die Strasse in einem anderen Gebäude, an der Strasse.

2026-07-11 via Nuitee
P
philippe couple ch
9
Pros:

Au bord du lac et calme. Le petit déjeuner était très bon.

Cons:

Un petit bémol, la climatisation est très bruyante,

2026-07-10 via Nuitee