Boutique Hotel Weisses Kreuz - Adult only Hotel

Hotels
8.3 (1142 reviews)
Furrengasse 19 , Luzern , ch
+41 41 418 82 20

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small room size
Temperature of food

Categories

Cleanliness
7.69
Some reviews mention cleanliness issues, like a bad room and small bathroom.
Service
9.16
Most reviews highlight the friendliness and helpfulness of the staff.
Location
9.2
The location is consistently praised as excellent and very central.
Room Quality
7.65
Mixed sentiments due to small rooms and issues with amenities.
Amenities
8.18
Generally good amenities, but lack of air conditioning reported.
Value for Money
7.64
Some reviews suggest the pricing does not match quality expectations.
Food and Beverage
8.19
Breakfast options mentioned positively, though some comments noted temperature issues.
Overall Experience
8.66
Overall experiences were positive, with some caveats regarding room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Luxurious Accommodations
Indulge in modern and elegant rooms at Hotel Zum Weissen Kreuz, equipped with a flat-screen TV, minibar, and Nespresso coffee machine.

Culinary Delights
Savor classic Italian cuisine at the on-site restaurant with a charming summer terrace. Enjoy a 10% discount at the restaurant and the first Chinese restaurant in Switzerland, Li Tai Pe.

Prime Location
Located in Lucerne's historic Old Town, a stone's throw away from iconic landmarks and the train station, our hotel offers convenience and charm. Explore the nearby Lake Lucerne and KKL easily on foot.

Book now for an unforgettable stay at Hotel Zum Weissen Kreuz, where luxury meets convenience in the heart of Lucerne's Old Town.

Important information:

Please note that Hotel zum Weissen Kreuz is located in a car free zone. The GPS systems will not navigate guests to the hotel. Please contact the hotel for instructions on how to arrive to the hotel.

Please note that this is a protected historical building and there is no air conditioning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.3
Based on 1142 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
M
Megan • solo_traveller • us
10
2026-08-15 • via Nuitee
R
RIHO • solo_traveller • jp
9
良い
Pros:

朝食が美味しかった
特にコーヒーが美味しかった

Cons:

最近は暑いので、エアコンが欲しかった
ただ朝晩は涼しいので就寝に問題はなかった

2026-08-15 • via Nuitee
M
martin • couple • at
6
Nur für 1 Nacht als Zwischenstop zu empfehlen. Top zentrale Lage.
Pros:

Lage sehr zentral, nettes Personal, gibt einen Lift, Pizzeria um Haus ist gut.

Cons:

Seehr kleines Zimmer, keine Klima (wenn Lift Einbau in historisches Haus möglich war sollte Klima auch gehen), zumindest gibt es guten Deckenventilator, sehr laut bis ca 22:30 und wieder ab 5:00. Frühstücksraum ist leider nicht im netten Lokal sondern in fensterlosem Raum im Souterrain.

2026-08-15 • via Nuitee
K
Kathleen • couple • us
6
Pros:

It was well located. Breakfast was very good.

Cons:

It was very small and very noisy.

2026-08-14 • via Nuitee
G
Gema • couple • es
7
2026-08-14 • via Nuitee
P
Patrick • couple • lu
4
2026-08-14 • via Nuitee
S
Stefano • couple • au
7
2026-08-13 • via Nuitee
R
Rossella • couple • it
8
2026-08-12 • via Nuitee
P
Peter • solo_traveller • gb
7
Pretty good.
Pros:

Central, convenient, helpful staff.

Cons:

Unfortunately during the heatwave it was very hot, despite the ceiling fan.

2026-08-12 • via Nuitee
I
Ingrid • solo_traveller • se
10
2026-08-12 • via Nuitee
F
Fumire • couple • jp
8
Pros:

川沿いのおしゃれなホテル。
新婚旅行で訪れましたが、スタッフからの温かいメッセージが嬉しかったです。

2026-08-10 • via Nuitee
• solo_traveller • de
7
Pros:

Sehr aufmerksames, freundliches Personal.

Cons:

Bei hohen Außentemperaturen ohne Klimaanlage ist Schlafen schwierig, durch die geöffneten Fenster dringen leider sehr stark die Geräusche der Umgebung ins Zimmer.

2026-08-07 • via Nuitee
J
Juliane • couple • de
7
Sehr schön.
Pros:

Die Lage ist super. Mitten in Luzern. Personal sehr freundlich und hilfsbereit

2026-08-06 • via Nuitee
S
Stefan • couple • ch
8
Einfach und dafür viel zu teuer.
Pros:

Zentral gelegene Unterkunft. Sehr sauber allerdings ist die Unterkunft inzwischen in die Jahre gekommen.
Sehr gutes Frühstück mit vielen tollen Sachen. Es gab im Zimmer Kaffee, Tee und Wasser zur freien Verfügung. 10 % bei der Pizzeria und bei der Rathaus Brauerei. Lecker selbstgemachtes Bier.

Cons:

Die Unterkunft ist leider nicht mit einer Klimaanlage ausgestattet sondern nur mit einem Deckenventilator. Auch das Bad ist viel zu klein. Gefühlte eins , zwei Quadratmeter klein. Man musste den Bauch einziehen um in die Dusche zu kommen. Eckeinstieg wobei die eine Tür an die Toilette stieß und die andere gegen das Waschbecken. Für diese Ausstattung ist diese Unterkunft sehr teuer.

2026-08-05 • via Nuitee
F
Farah Sarsam • couple • nl
9
2026-08-04 • via Nuitee
S
Saundra • couple • us
9
We loved our stay at this quaint boutique hotel in old town Luzern.
Pros:

This was a quaint hotel on the Main Street of old town. The staff made us feel at home, very accommodating. Colleen was wonderful, treated us like old friends. The staff went above our expectations, they quickly responded to our needs.

Cons:

Being an historic hotel, there was no air conditioning. It was very hot during our stay. The staff provided us with an additional fan. Needless to say, we survived. Since we slept with the windows open, we enjoyed the late night clatter of restaurants serving and closing up. Got very quiet after that.

2026-08-03 • via Nuitee
A
antonietta • couple • it
8
2026-08-03 • via Nuitee
C
Cornelia • couple • ch
10
Komfortables Hotel mit freundlichem Personal an sehr guter Lage.
Pros:

Grosses Bett, Deckenventilator

Cons:

Nichts

2026-08-02 • via Nuitee
N
Neil • solo_traveller • us
9
Friendly staff in a great location
Pros:

Great location, close to all the sights.
Staff were all friendly and helpful

Cons:

Bathroom, especially shower were small, a little difficult to use

2026-08-02 • via Nuitee
B
Brian • solo_traveller • us
8
2026-08-02 • via Nuitee