Boutique Hotel Weisses Kreuz - Adult only Hotel

Hotels
8.3 (1153 reviews)
Furrengasse 19 , Luzern , ch
+41 41 418 82 20

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Small room size
Temperature of food

Categories

Cleanliness
7.69
Some reviews mention cleanliness issues, like a bad room and small bathroom.
Service
9.16
Most reviews highlight the friendliness and helpfulness of the staff.
Location
9.2
The location is consistently praised as excellent and very central.
Room Quality
7.65
Mixed sentiments due to small rooms and issues with amenities.
Amenities
8.18
Generally good amenities, but lack of air conditioning reported.
Value for Money
7.64
Some reviews suggest the pricing does not match quality expectations.
Food and Beverage
8.19
Breakfast options mentioned positively, though some comments noted temperature issues.
Overall Experience
8.66
Overall experiences were positive, with some caveats regarding room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Luxurious Accommodations
Indulge in modern and elegant rooms at Hotel Zum Weissen Kreuz, equipped with a flat-screen TV, minibar, and Nespresso coffee machine.

Culinary Delights
Savor classic Italian cuisine at the on-site restaurant with a charming summer terrace. Enjoy a 10% discount at the restaurant and the first Chinese restaurant in Switzerland, Li Tai Pe.

Prime Location
Located in Lucerne's historic Old Town, a stone's throw away from iconic landmarks and the train station, our hotel offers convenience and charm. Explore the nearby Lake Lucerne and KKL easily on foot.

Book now for an unforgettable stay at Hotel Zum Weissen Kreuz, where luxury meets convenience in the heart of Lucerne's Old Town.

Important information:

Please note that Hotel zum Weissen Kreuz is located in a car free zone. The GPS systems will not navigate guests to the hotel. Please contact the hotel for instructions on how to arrive to the hotel.

Please note that this is a protected historical building and there is no air conditioning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.3
Based on 1153 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
K
Kai Sang • extended_group • ca
8
I would stay there again if the price is right, relative to other hotels around the area.
Pros:

Location was excellent. A few minutes walk to train station, boat pier and river. Room was on the small side with a ceiling fan for cooling and ventilation. Breakfast was good with sufficient choices.

Cons:

No air conditioning. I understand that it is impossible to install AC in a heritage building, but with the summer in Europe getting hotter, a solution is needed.

2026-09-11 • via Nuitee
S
Susan • couple • us
7
If location is your number one goal, then this is your place!
Pros:

The location was exceptional, convenient to all the sites.

Cons:

The room was incredibly small with very low ceilings. My husband had to crouch to take a shower.

2026-09-11 • via Nuitee
D
David • couple • us
7
The location is excellent, the staff is nice and the room is too small and wasn't very hospitable.
Pros:

The location is a a ten and the staff was great. It's clean and safe there and the room was modern inside while being in a historic district. The breakfast is very good.

Cons:

Everything is expensive there because of the excellent location.... Switzerland! The room layout was not comfortable because the large bed was very close to the armoire in a very small room and the bathroom was a bit small, as well. The room had very little counter space with one desk covered with the hotel's coffee assortment and coffee maker and cups. etc. Two tiny tables with no counter nor shelves for using the mirror and the squeeze bottles for hand soap were very awkward to use. Free, refillable water is in the 'fridge and the breakfast was pretty good. The toilet paper had a cheap feel to it.

2026-09-11 • via Nuitee
S
Steven • family_with_children • us
4
I would not stay there or recommend that hotel.
Pros:

The breakfast was good

Cons:

It was terribly noisy all hours of the night from the street and restaurant below. The room was very hot even with the windows opened. The bathroom especially the shower was very small and cramped. The bed was uncomfortable and hardly any room to walk thru at the end of the bed.

2026-09-10 • via Nuitee
L
Leona • couple • au
8
Great location
Pros:

Location

2026-09-10 • via Nuitee
H
Heidi • extended_group • ch
8
Ich fühlte mich willkommen
Pros:

Frühstück war tip top die Lage ist super und das Personal sehr freundlich!

Cons:

Alles ok

2026-09-10 • via Nuitee
N
Narelle • couple • au
9
We were really glad we picked this hotel. Great staff, lovely rooms, fantastic location
Pros:

Cleanliness, location, friendly staff and good service

Cons:

Nothing

2026-09-10 • via Nuitee
C
Christian • solo_traveller • ch
5
Cons:

Lärmig, verursacht durch das Personal, 6 Uhr Staubsauger, 23 Uhr Tische verschieben.

2026-09-09 • via Nuitee
R
Rachel • couple • us
10
2026-09-08 • via Nuitee
N
Neil • solo_traveller • us
10
Enjoyed our stay. Rooms a bit small but comfortable. Enjoyed their beer pub across the street.
Pros:

Great location and friendly staff. Decent breakfast.

Cons:

The front desk closes kind of early (5pm).

2026-09-07 • via Nuitee
V
Victor Clemente • couple • au
10
Great location everything is in walking distance and friendly staff
Pros:

Great location close to Chapel Bridge and railway station

2026-09-05 • via Nuitee
A
Anne • couple • au
8
2026-09-03 • via Nuitee
Y
Yvan • couple • nl
1
2026-09-03 • via Nuitee
P
Pablo • couple • ar
8
Muy bueno
Pros:

Excelente ubicación. La cama más cómoda de todas las vacaciones.

Cons:

-

2026-09-03 • via Nuitee
D
Diletta • solo_traveller • it
8
2026-09-03 • via Nuitee
T
Taynton • couple • au
8
2026-09-02 • via Nuitee
A
Andrea Maria • solo_traveller • ch
10
Wetter spielte nicht so mit uns (Regen) aber sonst eine wunderschöne Stadt mit Gastfreundlichen Leuten
Pros:

Sehr freundliches Personal
Sehr sauber

Cons:

Alles war zu unsere Zufriedenheit

2026-09-01 • via Nuitee
G
Günter • couple • at
9
2026-08-31 • via Nuitee
P
Petra • couple • de
8
Zentrales kleines Hotel mit sehr freundlichem Mitarbeitern
Pros:

Die zentrale Lage mitten in der Altstadt, in der Nähe vom See, ist einfach traumhaft

Cons:

Man muss wissen, dass das Parken nur in den umliegenden Parkhäusern (Gehweg ca.8-9 Minuten) möglich und sehr teuer ist (24 Std ca 40 CHF)

2026-08-31 • via Nuitee
M
Maria • couple • at
7
2026-08-30 • via Nuitee