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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Restaurant
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Heating
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Terrace
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Hiking
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Lift / Elevator
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Luggage storage
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Cycling
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Safety deposit box
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Fax/photocopying
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Car hire
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Special diet menus - on request
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Vending machine - drinks
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Public transport tickets
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Adult only
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in modern and elegant rooms at Hotel Zum Weissen Kreuz, equipped with a flat-screen TV, minibar, and Nespresso coffee machine.
Culinary Delights
Savor classic Italian cuisine at the on-site restaurant with a charming summer terrace. Enjoy a 10% discount at the restaurant and the first Chinese restaurant in Switzerland, Li Tai Pe.
Prime Location
Located in Lucerne's historic Old Town, a stone's throw away from iconic landmarks and the train station, our hotel offers convenience and charm. Explore the nearby Lake Lucerne and KKL easily on foot.
Book now for an unforgettable stay at Hotel Zum Weissen Kreuz, where luxury meets convenience in the heart of Lucerne's Old Town.
Please note that Hotel zum Weissen Kreuz is located in a car free zone. The GPS systems will not navigate guests to the hotel. Please contact the hotel for instructions on how to arrive to the hotel.
Please note that this is a protected historical building and there is no air conditioning.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
The perfect location clean rooms. staff was very cooperative, particularly Anna and Archie.
Tæt på banegården og byen. Personalet var hjælpsomme og imødekommende. Larm fra gaden, når vinduet står åben.
Morgenmaden var fin og god betjening. Men rummet var kedeligt.
Location was incredible. Staff was kind and eager to help. Will definitely return.
Die Lage war sehr zentral und trotzdem ruhig. Direkt in der Altstadt.
Das Personal ist sehr freundlich und im Restaurant gibt es eine gute Pizza etc.
Leider kann man nicht direkt zum Entladen des Gepäcks mit dem Auto vorfahren. Die Parkhäuser sind fußläufig entfernt.
Friendly, helpful staff. An excellent location in the old town just 10 minutes walk from the station. Good breakfast, clean and spacious room.
The weather was very warm during our stay and despite a fan in our room it became very hot during the day as we were on the top floor. Air conditioning would have been very nice.
Snídaně nebyla pestrá, spíš chudá. V mém podkrovním pokoji bylo příliš teplo, nepomohl ani větrák. Otevřeným oknem šel dovnitř kouř z komína /který byl v blízkosti okna/, zřejmě z pece na pizzu přilehlé restaurace. Určitě ne tento podkrovní pokoj!
La posizione e' ottima proprio vicino al famoso ponte e lo staff e' gentilissimo. Purtroppo pero' la sera e la mattina presto le finestre della nostra camera erano su una stradina rumorosissima. La sera per le persone che mangiano e bevono nei locali intorno e la mattina per i ristoranti che trascinano carrelli con fusti di birra e simili per la strada gia' dalle sei di mattina. Inoltre le camere sono veramente molto piccole e senza aria condizionata abbastanza soffocanti nonostante i ventilatori a pale, Comunque noi siamo capitati in un periodo di grande caldo. La colazione e' abbastanza varia
Le dimensioni della camera veramente ridotte e i piumini sul letto anche in estate. Purtroppo per il rumore non si puo' fare granche' immagino
Modest breakfast selection but good. Very good location.
Next door restaurant very noisy and early morning waste removal trucks making a big noise.
Breakfast was good, decent selection of foods.
Hot weather and no AC
Location was easy to find and near Lucerne activities
No A/C and very noisy outside with people partying in close proximity to the property.
Location to station and being in old town by river was perfect
Was in Luzern during heatwave and although room had a fan, it would have been nice yo have AC
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