Hotel Toscana

Hotels
7.1 (2116 reviews)
Jungfraustrasse 19 , Interlaken , ch
+41 33 823 30 33

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
5.6
There were multiple mentions of dirtiness, with specific complaints about cleanliness in the bathroom and bedroom.
Service
8.1
Mixed sentiments; some reviews mentioned helpful staff while others reported unfriendliness, leading to a moderate positive rating.
Location
8.6
Consistently praised for its central location and proximity to amenities.
Room Quality
7.1
Comments on the room quality were mixed, with some mentioning poor decor and noise issues.
Amenities
6.6
Noted absence of certain amenities like a kitchen and breakfast service; also included complaints about poor quality towels.
Value for Money
7.1
Some perceived it as expensive for the quality but others felt it was reasonable for a short stay.
Food and Beverage
6.6
No breakfast service was highlighted as a downside, but quality of food not extensively discussed.
Overall Experience
7.1
General experience was mixed; while some guests appreciated certain aspects, significant negative feedback influenced the overall feel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Central Location in Interlaken
Hotel Toscana is ideally situated in the heart of Interlaken, right next to the picturesque Hoehematte park. Enjoy the convenience of being in the pedestrianized centre, surrounded by boutiques, banks, and even a casino, all within walking distance.

Comfortable Rooms with Park Views
Each room at Hotel Toscana offers a cozy retreat with modern amenities. Relax in front of the flat-screen TV, enjoy a cup of tea from the provided facilities, and take in stunning views of the park. During festivals, guests can even catch a glimpse of the fireworks from their rooms.

Convenient Facilities and Activities
Guests have access to free WiFi, computers, and printers in the common lounge. For adventure seekers, the hotel offers bicycle rentals and thrilling paragliding experiences. With the train stations and port nearby, exploring Interlaken is a breeze.

Book your stay at Hotel Toscana now for an unforgettable experience in Interlaken!

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details are stated in the booking confirmation.

Please note that there are only limited parking spaces at the hotel. Parking cannot be reserved in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 25 per person per night when using an available cot.
    Children from 2 years old to 15 years old stay for CHF 40 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.1
Based on 2116 reviews
Cleanliness: 5.6
Service: 8.1
Location: 8.6
Room Quality: 7.1
Amenities: 6.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 7.1
P
Pushpanath kumar • family_with_children • us
4
Room service very bad, bed they had you can not sleep on, not recommended for anyone
Pros:

It is in good location

Cons:

Bad room service, disappointing bed

2026-08-07 • via Nuitee
V
Venkatesha • family_with_children • ie
3
2026-08-07 • via Nuitee
N
Nancy • extended_group • us
7
2026-08-07 • via Nuitee
J
Josette • couple • ch
4
2026-08-03 • via Nuitee
A
Amjad • family_with_children • ca
6
2026-08-03 • via Nuitee
J
jordanvC5199AU • Family
8
Good location
Pros:

Not much signage, it’s located between two restaurants. More on location, it’s perfect walking for nearby shops and restaurants and is a 5 minute drive from the nearest train station. Ac in rooms works decent, one of our rooms had an updated bathroom and the other one didn’t. Room key is strange, it’s quite heavy and you have to remember to lock your door yourself at all times. The lobby is small but they have a place to store luggage and free wifi. Food not included, room was clean, staff was decent.

2026-08-02 • via Tripadvisor
A
Atul Kumar • family_with_children • ch
3
Not recommended.. I would not choose to stay at this hotel again in the future.
Pros:

Very good location, within walking distance of attractions, restaurants..

Cons:

This hotel is nowhere near a 3-star standard and is completely overpriced. The room was unbelievably tiny, with barely any space to move around. It was dirty, smelled bad, and didn't even have a refrigerator. Even the basic TV channels didn't work, and everything felt old and poorly maintained. Overall, a very disappointing stay and poor value for money.

2026-08-02 • via Nuitee
S
Stefan • family_with_children • ch
3
Frech, wie man Geld machen kann.
Pros:

Dass auf mein Anliegen, unsere Fahrräder sicher zu verstauen, eingegangen wurde.

Cons:

Dass bei einer Buchung für 4 Personen nur zwei Einzelbetten zur Verfügung stehen.
Sauberkeit und Sanitärinstallationen waren nicht gut.

2026-07-24 • via Nuitee
A
Ana Lucía • family_with_children • gt
4
Buena ubicación, habitación poco limpia y mala atención
Pros:

ubicación estratégica

Cons:

Pésima limpieza. Nuestra cama tenía una gorra de otro huésped. Toallas diminutas, pisos no necesariamente limpios. Mucho que desea considerando que el precio era bastante alto. Cuando ingresamos había mucho desorden. Se mete todo el olor de los restaurantes de la india de abajo.

2026-07-24 • via Nuitee
M
Miranda • solo_traveller • at
5
Stay at toscana hotel interlaken.
Pros:

The location is very accessable with the things that i need.

Cons:

Slatted bed base is broke, i nearly fell down to the floor.

2026-07-24 • via Nuitee
Z
Zephyr • couple • us
8
It was an overall good experience, with the perfect location to walk around or catch the bus/train.
Pros:

It was clean, comfortable, good room size, GREAT location. I'm glad we chose the air conditioned room. The beds were comfortable, and all the appliances worked.

Cons:

I wish we had a mini fridge or there was a bigger community fridge to store some food. The key system was a little tedious, but it was fine. Maybe they can get keys that work for both the front door and the room doors.

2026-07-22 • via Nuitee
E
Eaint • extended_group • gb
10
2026-07-22 • via Nuitee
L
Lisa • extended_group • ch
1
Schimmelbefall im Zimmer
Pros:

-

Cons:

Das Zimmer hatte Schimmel und das Zimmer war nicht gekühlt bei einer Aussentemperatur von 38 Grad! Im Hotel wurde leider nicht auf die Kritik reagiert. Wir haben das Hotel wieder verlassen ohne Übernachtung.

2026-07-20 • via Nuitee
S
Secil • family_with_children • tr
5
Pros:

Location is very nice, you can find many good restaurants and big park opposite the hotel.

Cons:

The street smells a lot spices because of restaurants and unfortunately staff is not friendly at all

2026-07-20 • via Nuitee
J
jing • couple • ch
10
方便 干净 舒适的酒店
Pros:

挺不错了 很方便 值得推荐

2026-07-20 • via Nuitee
K
Kheir • family_with_children • il
3
2026-07-19 • via Nuitee
T
Thea • solo_traveller • gb
9
For a 1 night stay it is fine
Pros:

It was clean, staff were very friendly and helpful. It was close to park and amenities. Had great check in and check out times. Parking available too

2026-07-18 • via Nuitee
S
Senthuran • family_with_children • ca
10
2026-07-18 • via Nuitee
L
Lopes • couple • br
9
Excelente localização, conforto e qualidade
Pros:

Localização

Cons:

Falta frigobar neste período de calor intenso

2026-07-18 • via Nuitee
A
Abdul • family_with_children • ch
2
Pros:

nothing

2026-07-17 • via Nuitee