Hotel Toscana

Hotels
7.1 (2184 reviews)
Jungfraustrasse 19 , Interlaken , CH
+41 33 823 30 33

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
5.6
There were multiple mentions of dirtiness, with specific complaints about cleanliness in the bathroom and bedroom.
Service
8.1
Mixed sentiments; some reviews mentioned helpful staff while others reported unfriendliness, leading to a moderate positive rating.
Location
8.6
Consistently praised for its central location and proximity to amenities.
Room Quality
7.1
Comments on the room quality were mixed, with some mentioning poor decor and noise issues.
Amenities
6.6
Noted absence of certain amenities like a kitchen and breakfast service; also included complaints about poor quality towels.
Value for Money
7.1
Some perceived it as expensive for the quality but others felt it was reasonable for a short stay.
Food and Beverage
6.6
No breakfast service was highlighted as a downside, but quality of food not extensively discussed.
Overall Experience
7.1
General experience was mixed; while some guests appreciated certain aspects, significant negative feedback influenced the overall feel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Central Location in Interlaken
Hotel Toscana is ideally situated in the heart of Interlaken, right next to the picturesque Hoehematte park. Enjoy the convenience of being in the pedestrianized centre, surrounded by boutiques, banks, and even a casino, all within walking distance.

Comfortable Rooms with Park Views
Each room at Hotel Toscana offers a cozy retreat with modern amenities. Relax in front of the flat-screen TV, enjoy a cup of tea from the provided facilities, and take in stunning views of the park. During festivals, guests can even catch a glimpse of the fireworks from their rooms.

Convenient Facilities and Activities
Guests have access to free WiFi, computers, and printers in the common lounge. For adventure seekers, the hotel offers bicycle rentals and thrilling paragliding experiences. With the train stations and port nearby, exploring Interlaken is a breeze.

Book your stay at Hotel Toscana now for an unforgettable experience in Interlaken!

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details are stated in the booking confirmation.

Please note that there are only limited parking spaces at the hotel. Parking cannot be reserved in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

7.1
Based on 2184 reviews
Cleanliness: 5.6
Service: 8.1
Location: 8.6
Room Quality: 7.1
Amenities: 6.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 7.1
H
Hunkeler • solo_traveller • ch
8
2026-10-31 • via Nuitee
T
Taleb • couple • sa
10
2026-10-25 • via Nuitee
M
Muhammad • couple • sa
6
Not bad very center
Pros:

Near all Interlaken Attractions

Cons:

Staff not clean Room we notice someone come to room but not clean Room

2026-10-25 • via Nuitee
V
Vanessa • couple • jp
1
Terrible experience
Cons:

Dirty room and some parts of the batjroom is broken no maintenance
Bed sheets have black stain
Towels have smell
Receptionist dont want to be disturb
No greetings to thanks nothing

2026-10-24 • via Nuitee
A
Alexandre • family_with_children • fr
1
Nul
Pros:

Tellement il y a à dire je ne sais pas par où commencer.
Entre un verre à dents qui n'a pas été lavé depuis très très longtemps, une tasse cassée sous le lit et des morceaux coupants plein la chambre, une poubelle ni vidée ni lavée, des cheveux plein la salle de bain...j'en passe et des meilleurs.
Concernant la propreté je pense que la niche de mon chien est plus propre.
Pour le service c'est simple il est inexistant.
Quant à leur faire une remarque, ne vous fatiguez pas ils s'en moquent royalement.
Je classe aisément cet hotel 1er des pires hotels que j'ai pu fréquenter.
Epargnez-vous ce calvaire et fuyez ailleurs.

Cons:

Tout

2026-10-22 • via Nuitee
C
Cindy Tatiana • couple • co
7
En general es buena
Pros:

La ubicación es buenisima porque puedes caminar , todo es cerca , sin embargo las instalaciones son bastante antiguas y no tienen aire acondicionado, solo calefacción

En general todo bien para una noche

Cons:

No tiene aire acondicionado

2026-10-20 • via Nuitee
A
angel • family_with_children • il
1
dont go
Pros:

awfullllll , not clean at all

Cons:

everything

2026-10-19 • via Nuitee
N
Nabaa • family_with_children • iq
9
2026-10-17 • via Nuitee
J
Josette • couple • ch
6
Pros:

La situation, centré et calme

Cons:

Pas de petit déjeuné (même payant) alors que le site de l'hôtel le disait gratuit? Comment peut-on offrir une prestation gratuite si elle n'existe pas?

2026-10-15 • via Nuitee
J
Jennifer • couple • us
7
2026-10-14 • via Nuitee
أبو عبدالعزيز شولان • solo_traveller • sa
8
My stay in Interlaken in Oct 2026
Pros:

Location is excellent . Staff was supportive specially Mohammed Khider .he was very kind ,supportive, responsive .

Cons:

When the reception assigned me room near kitchen with cooking smell , noise .it was also near reception with alot of noise . But they corrected this after I i discussed and insisted to change. Hotel can be renovated to meet customer expecting.

2026-10-10 • via Nuitee
M
Maythip • extended_group • la
7
2026-10-08 • via Nuitee
S
SALIL • family_with_children • us
3
Average
Pros:

No breakfast. Poor value for the money

Cons:

Small rooms. Poor cleanliness.
No value for the money

2026-09-17 • via Nuitee
B
Brandon • couple • us
1
Do not atay here! I’m upset that Booking.com / Rome2Rio would even offer this place through their website.
Pros:

Location, that’s it, everything else was awful!

Cons:

Very dirty, I’m talking mold, trash left in hallways for days on end, common areas being used for storage of laundry and dishes. The staff was unpleasant. The luggage storage is left unattended and unlocked.

2026-09-17 • via Nuitee
A
Andy • couple • cn
10
Good location
2026-09-17 • via Nuitee
A
Ana Maria • solo_traveller • es
1
Pros:

Nada

Cons:

Por el precio que pagas es un timo. Habitaciones mal aireadas, de dudosa limpieza y el primer dia sin agua caliente.

2026-09-14 • via Nuitee
D
Daniel • couple • gb
10
2026-09-13 • via Nuitee
I
i • solo_traveller • gb
5
2026-09-12 • via Nuitee
S
Suleiman • solo_traveller • jo
1
2026-09-12 • via Nuitee
D
Denise • couple • ch
5
2026-09-11 • via Nuitee