Hotel Lötschberg

Hotels
8.3 (2089 reviews)
General-Guisan-Str. 31 , Interlaken , CH
+41 33 822 25 45

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Concerns about room cleanliness
Bathroom size and comfort issues

Categories

Cleanliness
7.55
There were some cleanliness issues mentioned regarding bathroom odors and overall bathroom size.
Service
9.05
Guests consistently praised the helpfulness and friendliness of the staff.
Location
9.05
The location was frequently noted as excellent and central.
Room Quality
7.55
Room sizes were often criticized, and some found the comfort less than satisfactory.
Amenities
8.05
Amenities like a laundry were appreciated, but some guests mentioned missing items in the rooms.
Value for Money
8.05
Generally good value, but some pointed out that the room sizes did not match the expectations.
Food and Beverage
8.55
Most reviews appreciated the breakfast, with some requests for more variety.
Overall Experience
8.55
Overall positive experiences mentioned, with specific highlights on staff and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:16

Property Description

Convenient Location in Interlaken
The small Hotel Lötschberg is ideally situated in the heart of Interlaken, just a short stroll from the Interlaken West Train Station.

Comfortable Rooms with Mountain Views
Hotel Lötschberg offers cozy rooms with en-suite bathrooms, cable TV, and serene mountain views. Guests can also request amenities like hairdryers, fans, and alarm clocks for added convenience.

Complimentary Amenities for a Pleasant Stay
Enjoy free WiFi, tea, and coffee at any hour, along with complimentary use of the microwave and fridge. Additionally, the hotel provides fresh towels and linen, ensuring a relaxing and hassle-free stay.

Book now to experience a peaceful retreat at Hotel Lötschberg!

Important information:

Please inform Hotel Lötschberg about the number of people (including children) the room is booked for, and about the age of the children.

Please note that in case of cancellation of bookings of more than 1 room, the fees stated in the cancellation policy apply per room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2089 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
J
Jennie • couple • au
8
Pros:

Staff were very helpful , especially with travel plans. Location was close to everything.

2026-09-18 • via Nuitee
V
Verena • solo_traveller • ch
8
2026-09-18 • via Nuitee
D
Doron • couple • il
6
אכזבה 1000 שח ללילה ולקבל ממש מעט
Pros:

מיקום

Cons:

היה מגיע לנו כרטיס הנחות לרכבות ולא הציעו לנו במלון מהיום הראשון
בקניית כרטיסים ברכבת באינטראלקן אמרו לנו האם יש בידינו כרטיס הנחות
ארוחת בוקר על דלה ולא עשירה
ההרגשה במלון שעודים לך טובה

2026-09-18 • via Nuitee
L
Lin • extended_group • tw
10
2026-09-17 • via Nuitee
D
Doron • couple • il
5
2026-09-17 • via Nuitee
N
Nick • couple • ca
7
Good hotel, not perfect, but a solid option for the area.
Pros:

Excellent location, charming exterior, breathtaking views, good staff.

Cons:

Hotel is definitely on the older side. With dated facilities, lights and outlets that don’t fully work, and a less than stellar bathroom.

2026-09-16 • via Nuitee
S
Stefan Max • couple • de
8
Pros:

Gute Lage, nur wenige Minuten entfernt vom Bahnhof Interlaken-West. Sehr ruhig gelegen. Er hat noch den direkten Blick auf den Harder Kulm.

2026-09-15 • via Nuitee
N
Nao • couple • jp
7
The room itself was clean, spacious, and comfortable, and the location was convenient. However, I was bitten by insects
Pros:

The location was very convenient, and the room was spacious, modern, and new.

Cons:

There was no kettle in the room, and hot water was only available while the reception was open. However, staff were sometimes gone by around 7:40 p.m., despite the stated closing time of 8:00 p.m. This was inconvenient when we wanted to have a cup of tea and relax in the evening.

2026-09-12 • via Nuitee
T
Tracy K. • solo_traveller • au
10
Couples Swiss Trip
Pros:

Lovely quiet location.but only a short walk to train, restaurants and shops. Comfortable room with gorgeous views and great daily breakfast.

2026-09-12 • via Nuitee
L
Laura • couple • us
10
Good enough.
Pros:

Breakfast was good but inconsistent. Scrambled eggs offered only one day out of three.
Staff are very nice. .

Cons:

In the attic room, there were many very tiny bugs on the desk area and bathroom.

2026-09-11 • via Nuitee
R
Renato • family_with_children • ch
8
2026-09-10 • via Nuitee
J
JESSE • couple • au
10
Pros:

Had an excellent view, good location to the train station. Staff were very friendly and accomodating. Included breakfast was great.

2026-09-10 • via Nuitee
N
Nelma • couple • ca
8
2026-09-10 • via Nuitee
M
MB • couple • ca
6
Great staff but property requires upgrades
Pros:

The staff were fabulous. The fellow in the morning breakfast was exceptional.

Cons:

This hotel is quite aged and in much need of upgrades. Minimal amount of electrical outlets for today’s charging needs. There were 3 fans in the room that were quite ineffective and moved the warm air around. After much of the great staff assisting to get the TV to work, all efforts weren’t successful.

2026-09-10 • via Nuitee
L
Lisa • couple • au
10
Excellent value at a comfortable clean and friendly hotel
Pros:

Great location. Lovely large and spacious rooms. Fabulous staff at reception and the breakfast room….they were very attentive and caring. Access to laundry room for CHF5. Comfortable beds. Good shower.

Cons:

There was nothing at all that we didn’t like as such, but having tea/coffee making facilities would have been nice, or a bottle of water provided each morning would have been appreciated. Other than that, for us, it was perfect.

2026-09-09 • via Nuitee
R
Rosdan • solo_traveller • my
10
Pros:

Location good.

2026-09-09 • via Nuitee
Y
Yu-Ry • couple • de
9
Pros:

Sehr nah zum Interlaken Westbahnhof und trotzdem sehr ruhig und in einer freundlichen Umgebung gelegen; Supermarkt in unmittelbarer Nähe; großzügiger Balkon; solides, gutes Frühstück

2026-09-09 • via Nuitee
J
Josue • solo_traveller • cr
9
2026-09-07 • via Nuitee
L
Lara • solo_traveller • ch
9
Pros:

Camera ampia e buona colazione

Cons:

Niente

2026-09-07 • via Nuitee
Y
YUJI • couple • jp
7
Pros:

駅から近く、部屋も広くて快適でした

Cons:

冷蔵庫がなかったので飲み物を冷やすことができなかったのが残念でした

2026-09-07 • via Nuitee