Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Spacious Rooms
Cons:
Breakfast Quality
Cleanliness Issues

Categories

Cleanliness
8.35
Some concerns mentioned about cleanliness due to issues like spiders in the room and inconsistent cleaning of tables.
Service
9.15
Overall positive sentiments about the friendly and helpful staff.
Location
9.15
Multiple mentions of great location near the lake and restaurants.
Room Quality
8.65
Rooms described as spacious and comfortable with nice views, but some issues with shower size.
Amenities
8.65
Amenities like fitness and views were positively noted, yet some were disappointed with fitness room size.
Value for Money
8.15
Concerns about breakfast value and some instances of rooms being cold noted; thus a slightly lower score.
Food and Beverage
7.95
Mixed reviews on breakfast quality and variety, causing a below-average score.
Overall Experience
8.75
Overall positive experiences highlighted despite some specific complaints, justifying high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Stunning Lakeside Location

Luxurious Rooms and Suites

Dining Options Galore

Immerse yourself in luxury at Best Western Premier Hotel Beaulac, ideally situated at Neuchâtel's charming harbour. Indulge in our spacious rooms and suites, elegantly equipped with modern amenities. Unwind at our rooftop bar overlooking the picturesque lake or savor delectable dishes at the lakeshore terrace restaurant. With a sushi bar on-site, culinary delights are never-ending. For your convenience, underground parking is available. Experience comfort and sophistication at its finest - book your stay now at Best Western Premier Hotel Beaulac.

Important information:

Children aged 15 and under are not allowed in the rooftop bar.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 45 per person per night when using an existing bed.
    People 11 years old and over stay for CHF 45 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 30 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 123
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 3275 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.95
Overall Experience: 8.75
M
Michel • extended_group • ch
6
Once in a lifetime and never again
Pros:

Nice location, great staff at roof top bar and breakfast

Cons:

Check-in process took more than 30 minutes. Very messy and untrained staff. Also no warm welcome, how are you, how was your trip... typical lack of guest empathy at many Swiss hotels.

Just not the way it should be for a stay in general and spending 250 chf per night it's even worse. Unpleasant experience😦

2026-05-23 • via Nuitee
T
Thierry • couple • fr
9
2026-05-22 • via Nuitee
F
Fabian • couple • ch
8
2026-05-21 • via Nuitee
P
Petra • extended_group • ch
10
Sehr gutes Hotel in bester Lage
Pros:

Das Zimmer mit Terrasse war außerordentlich schön, der Panoramablick nicht zu übertreffen.

2026-05-21 • via Nuitee
B
Barbara • couple • ch
9
Pros:

La vue.

Cons:

Petit déjeuner correct, mais pas beaucoup de choix. Parking couvert catastrophique, très étroit. On ne peut pas ouvrir les fenêtres, sous risque de se faire piquer par les moustiques.

2026-05-21 • via Nuitee
B
Bashayer • couple • kw
9
Pros:

Everything amazing

2026-05-21 • via Nuitee
M
Markus • couple • ch
6
Das Hotel ist in die Jahre gekommen, verschafft dank der Lage aber recht gute Aufenthaltsqualität.
Pros:

Die Lage und die Wave Bar im obersten Stockwerk bieten herrliche Aussicht.

Cons:

Die Teppichböden im Zimmer gehören erneuert.
Die Hotelküche überzeugte nicht.
Lieblos eingerichtetes Restaurant.
Überfordertes Personal beim Frühstücksservice.

2026-05-20 • via Nuitee
E
Eliane • solo_traveller • ch
7
Pros:

Lage ist top

Cons:

Personal in der Rooftop Bar ehher arrogant und sehr langsam in der Bedienung

2026-05-18 • via Nuitee
K
Karolina • family_with_children • ch
8
2026-05-18 • via Nuitee
E
Emmanuel • couple • fr
8
2026-05-17 • via Nuitee
P
Pascale • solo_traveller • ch
8
Tolle Lage
Pros:

Sehr schöne Lage, tolle Aussicht, geschmackvolle , sauberes Zimmer , nettes , zuvorkommendes Personal, feines Restaurant mit gutem Preis- Leistungverhältnis.

Cons:

Man zahlt genug für ein schönes Zimmer mit Aussicht auf der 6. Etage und dann kann man wegen lauter Musik in der Bar im 7. Stock bis 02:00 h nicht einschlafen ! Wenigstens Ohrstöpsel sollten zur Verfügung bereitgestellt sein.

2026-05-17 • via Nuitee
F
Felix • couple • ch
9
Passende Unterkunft für EMF-Besuchende
Pros:

Das Hotel Beaulac liegt wunderschön am Neuenburgersee und ist vom Bahnhof nach der Fahrt mit dem Finiculaire in 6 Minuten zu Fusd zu erreichen. Das Personal ist sehr freundlich.
Wir haben sehr gut geschlafen. Das Frühstückbuffet war sehr reichhaltig.
Wir konnten unser Auto in der Tiefgarage parkieren, da wir jeweils mit dem öV an den 4-tägigen Anlass in Biel reisten.

Cons:

es hat nichts, das nicht gepasst hat.

2026-05-17 • via Nuitee
S
Susan • extended_group • us
10
Perfect location for a weekend getaway
Pros:

Location

Cons:

Noise at night

2026-05-17 • via Nuitee
V
vincecotter74 • solo_traveller • ch
8
2026-05-17 • via Nuitee
H
hervé • couple • fr
10
2026-05-17 • via Nuitee
R
roland • solo_traveller • ch
9
2026-05-17 • via Nuitee
R
Remo • couple • ch
10
2026-05-16 • via Nuitee
M
Myriam • couple • fr
9
Top !
Pros:

Le personnel très accueillant et souriant, tous les services proposés et la chambre plutôt spacieuse !
Très bel hôtel ☺️

Cons:

Salle de bain étroite et petite.

2026-05-16 • via Nuitee
L
Lionel • couple • ch
9
Pros:

Situation de l'hôtel, personnel du petit-déjeûner très serviable et efficace

2026-05-16 • via Nuitee
F
Franziska • couple • ch
9
Wunderbar!
2026-05-16 • via Nuitee