Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Friendly staff
Excellent wellness facilities
Cons:
Noise from renovations
Limited reception hours

Categories

Cleanliness
8.93
No specific mention of cleanliness was found in the reviews, but standard quality for this hotel tier.
Service
9.4
Staff described as friendly and helpful in multiple reviews.
Location
9.44
Location is frequently mentioned as superb and centrally located.
Room Quality
9.39
Rooms are praised across several reviews for comfort and decor.
Amenities
9.42
Wellness facilities and breakfast options received positive mentions.
Value for Money
9.38
Guests felt they received excellent value based on service and offerings.
Food and Beverage
9.43
Breakfast options and dining experiences are highly rated.
Overall Experience
9.8
Guests expressed high levels of satisfaction and recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:25

Property Description

Luxurious Accommodation
The family-run 4-star superior Wellness Hotel Alpenhof offers elegant rooms with modern amenities including free WiFi, minibar, and cable TV. Most rooms feature a balcony for stunning views of Zermatt.

Gourmet Dining Experience
Indulge in a variety of gourmet menus at the hotel's restaurant and savor local and international wines in the stylish lobby. Treat yourself to little snacks and exquisite drinks in the cozy atmosphere.

Relaxation and Entertainment
Unwind in the Spa area with an indoor pool, hot tub, sauna, and steam baths. Pamper yourself at the beauty salon or enjoy a drink at the refined smoking lounge or the lively piano bar.

Experience luxury and comfort at Wellness Hotel Alpenhof in Zermatt. Book now for an unforgettable stay.

Important information:

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

A complimentary transfer service from and to the train station is offered to all guests on their arrival and departure day. Please inform the property about your arrival time in advance. Please note that the extra bed prices may vary according to season. Please contact the property directly for further information. Contact details are stated in the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.

Renovation Alpine Chic Rooms

Until mid-December we are renovating all Alpine Chic rooms with a complete new look. The entire side of the Hotel above the bar will therefore be closed, the Spa, Restaurant, Bar and smoking lounge stay open as per usual. Some construction noise will be expected.
Renovation work will be done weekdays, during business hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 1073 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
T
Thomas • couple • at
9
Pros:

Sehr gute Lage, Bahnhof zu Fuß leicht erreichbar. Sehr sauberes Zimmer; sehr gutes und vor allem reichliches Frühstück. Viel Auswahl.

Cons:

Hat alls gepasst.

2026-07-04 • via Nuitee
M
Mallet • solo_traveller • fr
10
2026-07-04 • via Nuitee
E
Eliyahu • extended_group • il
8
צוות אדיב .
Pros:

ארוחת בוקר טובה .

Cons:

יש מעלית , אין נגישות לחדר נכה . היה קשה להכנס לחדר , נדרש תמרון .

2026-06-30 • via Nuitee
J
Jose • family_with_children • br
10
Volterei.
Pros:

Excelente hotel, atendimento perfeito.

Cons:

Nada

2026-06-30 • via Nuitee
K
Karan • family_with_children • au
10
Pros:

Centrally located and exceptional staff.

Cons:

Everything was good.

2026-06-29 • via Nuitee
M
Monique • solo_traveller • ch
10
Pros:

Avoir le bruit de la rivière en pleine canicule incroyable. La chambre sous le toit un vrai plus

2026-06-28 • via Nuitee
A
Aleksandra • couple • ch
8
2026-06-28 • via Nuitee
R
Raluca Silvana • couple • ch
10
Magnifique j’ai passé un bon week-end
Pros:

Super hôtel le personnel très agréable et le spa parfait . Le restaurant une pépite il faut vraiment aller manger

2026-06-27 • via Nuitee
E
Emmanuela Amanda • extended_group • ch
10
Magique
Pros:

Tout

2026-06-21 • via Nuitee
D
donovan • extended_group • us
9
Fabulous stay in zermatt
Pros:

Room, location, staff, services

Cons:

Everything was great !! I would stay here again

2026-06-19 • via Nuitee
E
Eddie • couple • gb
9
2026-06-16 • via Nuitee
E
Eric • family_with_children • sg
10
Fantastic stay
Pros:

Great location, clean room and comfy

Cons:

Aircon has to be controlled via tv. Would have been better if it has its own remote

2026-06-14 • via Nuitee
W
Wiranee • couple • th
9
2026-06-13 • via Nuitee
Y
YUSHENG • couple • cn
10
非常满意
Pros:

位置不错，火车站走过去大约10分钟，方便出行，设施完善，早餐也不错，还有送车服务，很好！

2026-06-12 • via Nuitee
E
Eduardo • solo_traveller • pt
10
Zermatt with a view
Pros:

The location and the room view to Matterhorn.
The room is very confortable.
Breakfast was very good.

2026-06-11 • via Nuitee
A
Angela • couple • ca
9
Great stay at the Wellness Hotel Alpenhof. Loved the spa services and breakfast. Would definitely stay there again.
Pros:

Beautiful room with view of the Matterhorn. Staff very friendly. Excellent breakfast included. I used the spa - had the best massage.

Cons:

Everything was great

2026-06-09 • via Nuitee
J
Jasmin • solo_traveller • de
10
2026-06-09 • via Nuitee
S
Siddharth • solo_traveller • sg
10
Excellent property!
Pros:

New rooms are very comfortable and well equipped.

Cons:

Na

2026-06-08 • via Nuitee
M
MIGUEL ANGEL • solo_traveller • es
9
2026-06-08 • via Nuitee
7
7861 • couple • ca
10
2026-06-06 • via Nuitee