Hotel Splendide Royal

Hotels
The Leading Hotels of the World
9.2 (1704 reviews)
Riva Caccia 7 , Lugano , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Beautiful hotel
Cons:
Cleanliness issues
Room noise
Underwhelming food experience

Categories

Cleanliness
8.02
Noted issues with bathroom cleanliness and room condition.
Service
10
Generally attentive service with some exceptions.
Location
10
Great location near the lake and walking distance to attractions.
Room Quality
8.52
Aged rooms with noise issues and inconsistent amenities.
Amenities
9.52
Spa and pool are nice but some amenities were underwhelming.
Value for Money
8.52
Breakfast and certain services did not meet expectations for pricing.
Food and Beverage
9.02
Dinner event did not live up to expectations, breakfast average.
Overall Experience
10
Overall good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:17

Property Description

Luxurious 5-Star Splendide Royal Hotel in Lugano

Elegant Guest Rooms and Fine Cuisine: The Splendide Royal boasts elegant guest rooms and a renowned restaurant, I Due Sud, with a Michelin-starred executive chef. Enjoy a culinary journey blending flavors from southern Switzerland and Italy.

Splendide Lifestyle Spa and Belle Epoque Bar: Unwind at the on-site spa with a pool, gym, saunas, and steam baths, or indulge in beauty treatments. Experience a sophisticated evening at the Belle Epoque bar with international hors d'oeuvres and cocktails until late.

Convenient Amenities and Location: Benefit from free WiFi, attentive service from a dedicated staff, and parking options. Explore Lugano's boutiques just a short stroll away from the hotel grounds.

Book now to experience the epitome of luxury and hospitality at Splendide Royal Hotel.

Important information:

Please also note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.



The on-site restaurant serves dinner from Thursdays to Saturdays. Reservations are highly recommended.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for CHF 50 per person per night when using an existing bed.
    Children up to and including 12 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1704 reviews
Cleanliness: 8.02
Service: 10
Location: 10
Room Quality: 8.52
Amenities: 9.52
Value for Money: 8.52
Food and Beverage: 9.02
Overall Experience: 10
K
koert-jan solo_traveller nl
10
Pros:

Very helpfull peopel service is top

2026-06-13 via Nuitee
B
Broklin solo_traveller md
6
2026-06-09 via Nuitee
M
Michel couple ch
10
2026-06-09 via Nuitee
J
J.U.Schneider solo_traveller de
9
Pros:

Die Lage und der Blick ist toll. Die Einrichtung im EG des Hotels ist sehr klassisch und geschmackvoll.
Das Zimmer auf dem 4 Stock im Altbau war erst vor kurzem sehr schön renoviert worden. Nach und nach werden die anderen Etagen renoviert. Insbesondere das Bad war sehr exklusiv gestaltet.
Im sehr guten Restaurant gibt es glücklicherweise auch gute halbe Flaschen Wein. Die offenen Weine fand ich nicht so toll...

Cons:

Ich fand es Schade, das uns als mehrtägige Hotelgäste beim Einschecken nicht das kleine aber feine Michelin Star Restaurant empfohlen wurde. Ausserdem fand ich es nicht akzeptabel, dass die Hälfte der wenigen, grossen daybeds für externe Gäste reserviert wurden, die dann erst Stunden später kamen und die 2/3 der Zeit in der Sauna waren. Hier sollten Hotelgäste Vorrang haben. Es sollte in so einem Hotel auch Wirklich frisch gepressten Orangensaft geben.

2026-06-09 via Nuitee
Z
Zeijdel couple cw
10
Marvelous
Pros:

Everything was Well and Organized

2026-06-08 via Nuitee
P
Peter solo_traveller ch
8
2026-06-06 via Nuitee
A
ARSRN couple am
7
2026-06-06 via Nuitee
L
Luis Gustavo Guimaraes couple br
8
2026-06-06 via Nuitee
M
Mustafa Khalid solo_traveller pk
10
Pros:

Amazing historical property! The view from the room is the best ever!

Cons:

Breakfast could’ve been better.

2026-06-04 via Nuitee
M
merve couple tr
10
2026-06-03 via Nuitee
V
Vikram couple in
10
Loved my stay and whenever i am in zurich i will stay at the hotel
Pros:

The staff was so friendly and food was excellent

Cons:

The balcony in the suite is too small

2026-06-02 via Nuitee
R
Rita solo_traveller il
10
2026-05-31 via Nuitee
U
Ubaldo Cesar solo_traveller ar
10
EXCELENTE, Uno de los mejores hoteles que conozco
Pros:

TODO

2026-05-31 via Nuitee
N
Nurhan solo_traveller ae
7
Pros:

Breakfast was good

Cons:

Room was very old

2026-05-31 via Nuitee
B
Baptiste couple gb
10
2026-05-31 via Nuitee
M
MARIOS couple gr
10
2026-05-31 via Nuitee
I
Ilgar couple az
10
2026-05-31 via Nuitee
E
emine couple tr
8
2026-05-31 via Nuitee
M
Mesfer family_with_children sa
8
Pros:

Wonderful

Cons:

The staff working in terrace bar should be investigated due to their rude behavior towards families from Middle East

2026-05-31 via Nuitee
A
Aleksandar solo_traveller bg
10
2026-05-29 via Nuitee