Hotel la Palma au Lac

Hotels
9 (1853 reviews)
Viale Verbano 29 , Locarno , ch

Children allowed
Pets allowed

Facilities

Front desk (limited hours)
Express check-in
Free wired internet
Golfing on site
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Maintenance issues
Dining option dissatisfaction

Categories

Cleanliness
8.46
Some concerns about maintenance and dust from external cleaning activities.
Service
9.43
Highly praised for friendly and helpful staff throughout several reviews.
Location
9.47
Consistently noted as excellent, with proximity to city center and beautiful views.
Room Quality
8.92
Mentioned as modern and comfortable, though some comments on decor being spartan.
Amenities
8.95
Good amenities noted such as saunas and a whirlpool, though some operational issues.
Value for Money
8.41
Some dissatisfaction with dining options, particularly regarding half-board meals.
Food and Beverage
8.96
Generally positive with noted variety in breakfast and staff accommodating early departures.
Overall Experience
9.43
Overall satisfaction indicated with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:06

Property Description

Lakefront Luxury
Hotel la Palma au Lac offers a serene escape on the picturesque lake promenade of Locarno, just steps away from the vibrant city centre.

Comfort and Views
Indulge in well-equipped rooms featuring modern amenities like a TV, safe, and private bathroom. Opt for a room with a stunning lake view and enjoy the tranquil surroundings.

Dining and Relaxation
Start your day with a delicious breakfast buffet overlooking Lake Maggiore. Unwind in the spa or savor a meal at the new restaurant.

Experience the best of Locarno with a short walk to the city center and convenient shuttle service available. Book now for a memorable stay at Hotel la Palma au Lac.

Important information:

Please note that when booking more than 5 units, different policies and additional supplements may apply.

Please note that the parking spaces are limited and cannot be reserved. Public parking spaces are available at a surcharge nearby.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Guests can relax in the spa area and enjoy the new restaurant.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 1853 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
C
Claudio extended_group ch
8
2026-06-13 via Nuitee
R
Renate couple ch
9
2026-06-12 via Nuitee
J
JUNE extended_group ca
9
Beautiful hotel in a wonderful location with a stunning view of the lake.
Pros:

The breakfast was great. Lots of variety and the service was friendly.

2026-06-11 via Nuitee
E
Evelyn solo_traveller es
10
Pros:

La atención en el restaurante creo que se llama máximo!! Impresionante

2026-06-09 via Nuitee
M
Margrit couple ch
8
2026-06-09 via Nuitee
T
Terranova family_with_children ch
10
2026-06-08 via Nuitee
S
Schweizer couple ch
8
Pros:

Uns hat ausser unten aufgeführtem Punkt alles sehr gut gefallen. Dieser hat aber unseren Aufenthalt negativ beeinträchtigt und wiegt deshalb dementsprechend schwer!

Cons:

Nachdem wir im Frühstückraum an einem Zweiertischchen am Fenster Platz genommen haben, wurden wir von einem Kellner laut und gestikulierend weggejagt. Anzufügen ist, dass die meisten Gäste bei dem schönen Wetter bereits auf der Terrasse sassen, dass bei unserer Ankunft kein Personal sichtbar war und dass keine Tafel: Warten Sie bitte hier....... sichtbar war. Wir haben das Restaurant während unserem Aufenthalt nicht mehr betreten.

2026-06-08 via Nuitee
E
Elena couple ch
9
Pros:

- angenehme Thai-Massage
- bequeme Betten und Kissen
- Parkmöglichkeit
- freundliches und hilfsbereites Personal

Cons:

- leichtes Brummen im Zimmer hörbar

2026-06-08 via Nuitee
C
Christian couple ch
10
2026-06-07 via Nuitee
M
Marcel couple ch
10
Ein tolles Hotel, in das ich immer gerne wieder komme und mich zuhause fühle
Pros:

Tolle Lage, ruhig, sehr freundliches Personal, grosses Frühstücksbuffet, Zimmerausstattung

Cons:

-

2026-06-07 via Nuitee
H
Heather couple us
9
We enjoyed our stay and would love to visit again someday!
Pros:

We truly enjoyed the location of this hotel. Our room was beautiful and the balcony was so enjoyable.

Cons:

Unfortunately, we only had cool water for showers during our stay. We could get hot water in the sink but not the shower. They were very apologetic about this and made note of the concern. I’m sure it is not a consistent issue.

2026-06-06 via Nuitee
A
Anina couple ch
9
2026-06-04 via Nuitee
A
AKK solo_traveller de
10
Pros:

Das Hotelzimmer war sehr komfortabel, die Aussicht vom Balkon wunderschön. Das Personal war jederzeit freundlich und hilfsbereit. Die Lage des Hotels könnte besser nicht sein, viele nette Restaurants in unmittelbarer Nähe am Wasser. In wenigen Minuten ist man in der schönen Altstadt.

2026-06-04 via Nuitee
M
Manfred extended_group ch
10
2026-06-04 via Nuitee
P
Pawlas solo_traveller ch
7
2026-06-03 via Nuitee
S
Sylwia couple de
10
2026-06-03 via Nuitee
A
Arnold extended_group ch
10
Freundlich und Perfekter Service
Pros:

Alles

Cons:

Nichts

2026-06-02 via Nuitee
J
Jan solo_traveller ch
9
2026-06-02 via Nuitee
L
L4a solo_traveller at
7
Pros:

Nette Terasse mit Wirlpool. Frühstück sehr gut.

Cons:

Hatten Halbpension gebucht und hier wurde beim Essen gegeizt. Kein Salatbüffet, keine Antipasti. Stattdessen mickrigen Salat ODER Suppe, danach nur die Wahl zwischen Fisch oder Fleisch, mickrigens Dessert. Es schneckte gut, aber richtig satt wurde man nicht . Selbst bei der pasta durfte man nicht selbst Parmesan nehmen. Der Ober streute exakt 2 Löffelchen drüber, dann nix wie weg mit dem Käse. Sehr ärgerlich.

2026-06-02 via Nuitee
A
Antonio couple pt
9
2026-06-01 via Nuitee