Best Western Hotel Bellevue au Lac

Hotels
•
Best Western
7.9 (1271 reviews)
Riva A. Caccia, 10 , Lugano , CH
+41 91 994 33 33

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Business center
Heating
Terrace
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Review Highlights

Pros:
Excellent lakeside location with good transport links
Friendly, professional and helpful staff
Clean and well-maintained rooms
Good bedding / comfortable beds mentioned frequently
Restaurant with varied dinner options praised by several guests
Convenient private garage / covered parking available
Cons:
Breakfast described as poor or limited in several reviews
Air conditioning / heating issues mentioned (room cold, poor climatizzazione)
Nearby construction causing noise and reduced pool-side calm
Pool area could use refurbishment
Some bathrooms are small and layout restrictive
Hotel parking system can be tight for larger vehicles

Categories

Cleanliness
8.3
Multiple reviews mention the hotel is clean and well maintained; overall cleanliness is seen as a strength (e.g., 'Clean hotel', 'Die Sauberkeit').
Service
8.8
Staff repeatedly described as friendly, helpful and professional across many reviews, making service a clear positive.
Location
9
Very strong sentiment about the lakeside location and excellent transport links (frequent mentions: 'directly at the lake', easy access to bus/boat, great views).
Room Quality
7.8
Beds/literie often praised but there are some complaints about bathroom size and a few comments about uncomfortable beds in isolated cases; overall mixed to good.
Amenities
7
Amenities are generally good (private garage, pool, restaurant) but several mentions note the pool area needs renewal, nearby construction noise, and tight parking racks.
Value for Money
7.9
Standard quality for this hotel tier
Food and Beverage
7
Mixed feedback: some guests praise the restaurant and varied dishes, while multiple reviews criticize the breakfast as limited or poor.
Overall Experience
7.4
Generally positive overall impressions (friendly staff, location, cleanliness) but tempered by recurring negatives (poor AC in one review, breakfast issues, construction noise, some facility aging).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Stunning Lakeside Views
Enjoy breathtaking panoramic views from every balcony overlooking the picturesque Lugano Lake.

Convenient Location
Explore the historic and financial center of Lugano with ease, just a short walk away, and quick access to the Lugano Sud motorway exit.

Culinary Delights
Indulge in aromatic Italian and international cuisine at the hotel's two restaurants, and unwind at the Bellvue bar with a variety of drinks and snacks to choose from.

To experience all this and more, book your stay at Best Western Hotel Bellevue au Lac today!

Important information:

Please inform the hotel if a requested extra bed is for a child or an adult. A limited number of parking spaces is available. The indicated price is applicable for the parking garage. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Location

Guest Reviews

7.9
Based on 1271 reviews
Cleanliness: 8.3
Service: 8.8
Location: 9
Room Quality: 7.8
Amenities: 7
Value for Money: 7.9
Food and Beverage: 7
Overall Experience: 7.4
M
MoStar • family_with_children • il
8
2026-10-30 • via Nuitee
M
MARCO • extended_group • it
2
SCONSOGLIABILE
Pros:

posizione

Cons:

climatizzazione scadente, era freddo, colazione pessima,

2026-10-29 • via Nuitee
S
Sarah • solo_traveller • au
10
2026-10-24 • via Nuitee
L
Luigi • couple • it
6
2026-10-18 • via Nuitee
R
Rousslet • family_with_children • ch
9
2026-10-17 • via Nuitee
S
Sabine • couple • ch
9
Une bonne adresse pour un séjour à Lugano, au lac
Pros:

Le personnel très gentil et professionnel.
Le restaurant, les produits et plats variés pour le diner et le petit déjeuner.
La très bonne literie, confortable et de qualité.

Cons:

Rien

2026-10-15 • via Nuitee
F
Faisal • couple • om
9
Pros:

The location and the reception staff they was very nice and friendly

Cons:

Every thing was good and great

2026-10-14 • via Nuitee
D
dahye • extended_group • kr
7
2026-10-12 • via Nuitee
P
Petra • couple • ch
4
2026-10-12 • via Nuitee
C
Celal • family_with_children • ch
7
OK
Pros:

Gepflegtes Hotel, Frühstück Halle war gefühlt 10 Grad.

2026-10-12 • via Nuitee
O
ORANCI • couple • fr
1
2026-10-10 • via Nuitee
L
Leila • solo_traveller • ch
9
Excellent j’attend avec impatience le prochain séjour 😄
Pros:

La distance du centre avec un accès facile en transport

Cons:

Dommage le chantier à côté pas pu rester au calme au bord de la piscine

2026-10-10 • via Nuitee
S
Séverine • solo_traveller • ch
10
Je vous le conseille vivement !
Pros:

Qualité de la literie

Cons:

Rien

2026-10-09 • via Nuitee
N
Nisreen • couple • jo
9
Very good hotel with great views and location
Pros:

Clean hotel and excellent location

Cons:

Nothing

2026-10-09 • via Nuitee
P
Peter • couple • ch
10
2026-10-09 • via Nuitee
F
Fehmi • solo_traveller • tr
9
Pros:

Çalışanlar yardımsever, otelin konumu iyi

2026-10-08 • via Nuitee
X
Xaver • couple • li
10
2026-10-08 • via Nuitee
M
Mohammed • couple • sa
8
2026-09-18 • via Nuitee
H
Hubert Holdener • solo_traveller • ch
9
Top-Hotel am Luganersee in Lugano
Pros:

Absolut top sauber, sehr freundliches Personal an allen Orten, sehr gute Anbindung an Schiffahrt und öffentlichen Verkehr.

Cons:

Das Badezimmer ist nur mittelmäßig, da nur eine Person sich drin aufhalten konnte. Statt einer Badewanne wäre eine Dusche sehr empfehlenswert; damit wäre auch der Platz für 2 Waschtische gegeben.

2026-09-17 • via Nuitee
M
MoStar • family_with_children • il
9
Pros:

A very relaxable atmosphere !

Cons:

Nothing !

2026-09-17 • via Nuitee