Best Western Hotel Bellevue au Lac

Hotels
•
Best Western
8.1 (1274 reviews)
Riva A. Caccia, 10 , Lugano , ch

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Children allowed

Facilities

Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Minor cleanliness issues
High parking fees

Categories

Cleanliness
7.86
Several reviews mention the hotel as clean, but some indicate minor issues.
Service
8.33
Multiple mentions of friendly and professional staff across reviews.
Location
8.37
The location is frequently praised for its convenience and scenic views.
Room Quality
7.92
Rooms are described as spacious and comfortable.
Amenities
7.85
Basic amenities are mentioned, but more specific feedback could not be found.
Value for Money
7.81
Some guests suggest prices are fair for Switzerland, though a bit high.
Food and Beverage
8.36
Breakfast is repeatedly highlighted as generous and enjoyable.
Overall Experience
8.33
General sentiment is very positive, with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 12:33

Property Description

Stunning Lakeside Views
Enjoy breathtaking panoramic views from every balcony overlooking the picturesque Lugano Lake.

Convenient Location
Explore the historic and financial center of Lugano with ease, just a short walk away, and quick access to the Lugano Sud motorway exit.

Culinary Delights
Indulge in aromatic Italian and international cuisine at the hotel's two restaurants, and unwind at the Bellvue bar with a variety of drinks and snacks to choose from.

To experience all this and more, book your stay at Best Western Hotel Bellevue au Lac today!

Important information:

Please inform the hotel if a requested extra bed is for a child or an adult. A limited number of parking spaces is available. The indicated price is applicable for the parking garage. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 15, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 35 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CHF 35 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 35 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1274 reviews
Cleanliness: 7.86
Service: 8.33
Location: 8.37
Room Quality: 7.92
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.33
A
Ahmed • couple • ae
10
2026-05-23 • via Nuitee
M
Mahmoud • solo_traveller • sa
9
2026-05-20 • via Nuitee
H
Hoti.P • solo_traveller • ch
3
2026-05-19 • via Nuitee
T
Tatiana • family_with_children • ch
6
2026-05-18 • via Nuitee
V
Veronica • couple • fr
9
Pros:

L’hotel ha una posizione incredibile sul lago, la nostra stanza aveva una terrazza meravigliosa
Staff gentilissimo

2026-05-17 • via Nuitee
J
Jörg • solo_traveller • ch
8
2026-05-17 • via Nuitee
M
Monika • family_with_children • ch
6
2026-05-17 • via Nuitee
N
nicolo • couple • it
6
Abbastanza soddisfatto
Pros:

La pulizia e l accoglienza

Cons:

Per essere un 4 stelle, mi aspettavo una colazione piu varia, un servizio piu preciso e un supporto piu attento sui consigli per visitare la località

2026-05-17 • via Nuitee
K
Katja • couple • de
8
Super Hotel für einen Kurz-Trip in Lugano
Pros:

Die Lage, sehr freundliches Personal

2026-05-16 • via Nuitee
W
Wolfgang • couple • de
9
2026-05-15 • via Nuitee
J
Jean • couple • ch
5
Très bref. Cette critique est l’opinion de Madame.
Pros:

La courtoisie du personnel et la propreté des chambres.

Cons:

Matelas et oreillers pas du tout confortables.
Nourriture qualité/prix pas à la hauteur.
Correspond plus à un trois étoiles.

2026-05-14 • via Nuitee
D
Daniel • solo_traveller • ch
10
2026-05-13 • via Nuitee
H
HAMID • couple • me
10
Everything
Cons:

Everything was perfect.

2026-05-13 • via Nuitee
E
Eduard • couple • ch
7
2026-05-12 • via Nuitee
V
VITALII • couple • ru
4
2026-05-09 • via Nuitee
G
Guy • couple • ca
10
Pros:

La gentillesse du personnel et particulièrement celle du propriétaire Monsieur Charles, des gens tout à fait charmants.

2026-05-05 • via Nuitee
Z
Zoran • extended_group • at
10
Perfekter Aufenthalt für Kongressbesuch in Lugano
Pros:

Das Personal an der Rezeption war sehr freundlich und nett. Es wurde mir sofort "Ticcino Card" angeboten welches ich für Bahn und Bus im Kanton benützen durfte. Das Personal beim Frühstück war sehr behilflich. Die Räume (Restaurant) haben eine besondere Eleganz. Das Zimmer war sehr sauber.

Cons:

Es war alles perfekt, keine Kritikpunkte. Ich kann dieses Hotel auf jeden Fall empfehlen. Ich würde auf jeden Fall das Hotel Bellevue in Lugano für den nächsten Aufenthalt bevorzugen.

2026-05-02 • via Nuitee
M
Martin • solo_traveller • at
9
Sehr schöner Aufenthalt in einem überaus bezaubernden und zentral gelegenen Hotel
Pros:

Das Hotel liegt direkt an der Seepromenade. In das Center von Lugano sind es gemütliche ca. 10 Geh-Mintuen entlang des Seeufers. Eine Haltestelle für eine Bootsrundfahrt liegt direkt gegenüber dem Eingang des Hotels. Sehr gute Restaurants und Bushaltestellen sind auch gleich in der Nähe. Das Personal war sehr freundlich und zuvorkommend. Mein Standard-Zimmer war schön, sehr sauber und leise. Das Frühstücksbuffet war zwar nicht sehr umfangreich im Vergleich zu anderen Hotels dieser Kategorie, aber alles war sehr, sehr gut und auch die Bedienung war sehr freundlich und kompetent. Leere Platten wurden umgehend wieder aufgefüllt. Ich habe mich sehr wohlgefühlt.

Cons:

Die Badewanne war italienischer Natur und dementsprechend sehr klein für einen großen Mann. Aber nicht weiter schlimm nach dem ersten Tag.....

2026-05-01 • via Nuitee
D
Daniel • family_with_children • ch
9
Es hat uns. und unserer Familie sehr gut gefallen!
Pros:

Super schöne Junior Suite mit grossem Balkon und schöne Aussicht!
Direkt am See gelegen, mit einem Pool.
Parkplatz in einer guten Garage, nahe am Hotel.

Cons:

Das Frühstuck könnte etwas vielfältiger sein, mit mehr frischen Zutaten!

2026-05-01 • via Nuitee
S
shaneil • solo_traveller • gb
9
2026-05-01 • via Nuitee