Hotel Delfino Lugano

Hotels
8.2 (2546 reviews)
Via Casserinetta 6 , Lugano , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Needs renovation
Breakfast variety could improve
Some amenities are costly

Categories

Cleanliness
7.5
There were mentions of cleanliness, though some comments indicated offers could be cleaner.
Service
8.5
Overall friendly and competent staff, with many positive mentions.
Location
8.6
Convenient location near the train station and city, positively highlighted.
Room Quality
8
Rooms mentioned as comfortable but needing modernization.
Amenities
8.2
Some amenities appreciated, though there were a few complaints about costs.
Value for Money
8.3
Good value for the price offered, highlighted in multiple reviews.
Food and Beverage
8
Breakfast had mixed reviews, suggesting room for improvement.
Overall Experience
8.5
Generally positive experiences with intent to return for visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:42

Property Description

Prime Location
Hotel Delfino is ideally situated near the picturesque lake shore and just steps away from the vibrant heart of Lugano. Explore the city with ease from our convenient location.

Delicious Dining Options
Indulge in a culinary journey at Restaurant Delfino, offering a delectable selection of seasonal local and international dishes. Start your day right with a scrumptious continental breakfast buffet and savor small snacks throughout the day.

Convenient Amenities
With garage parking available on-site and Lugano's main shopping street a short stroll away, Hotel Delfino ensures a hassle-free stay for our guests. Experience comfort, convenience, and warm hospitality during your visit.

Book your stay at Hotel Delfino now for an unforgettable experience in Lugano!

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2546 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.6
Room Quality: 8
Amenities: 8.2
Value for Money: 8.3
Food and Beverage: 8
Overall Experience: 8.5
J
Jan solo_traveller be
9
Pros:

Uitzicht

2026-07-18 via Nuitee
E
Emanuela extended_group it
10
2026-07-18 via Nuitee
L
Lotte Gotlieb family_with_children dk
9
2026-07-17 via Nuitee
N
Nouara couple fr
10
Pros:

la chambre est mignonne, le balcon est un vrai plus, la piscine est très belle ainsi que l'espace transat, le petit déjeuner est bon aussi (mention spécial pour les jus d'orange frais), le personnel était agréable aussi

2026-07-17 via Nuitee
C
Chris extended_group gb
9
Good hotel, friendly staff, great location
Pros:

Hotel Delfino is in a great location and the staff are very friendly and helpful.

Cons:

The decor is a little dated but it is a good value hotel close to the lake.

2026-07-17 via Nuitee
M
Maksim family_with_children ru
10
2026-07-16 via Nuitee
Y
yashodhara family_with_children ch
9
2026-07-15 via Nuitee
F
Francisca solo_traveller ch
5
2026-07-15 via Nuitee
E
Eschbach couple ch
8
2026-07-15 via Nuitee
R
Renate solo_traveller ch
10
2026-07-14 via Nuitee
S
Stephen couple gb
7
The hotel and resort are overpriced and overhyped.
Pros:

The off street parking was a blessing although that was 18€ a day. Love the quality of the building in general especially the ground floor area of the hotel where the swimming pool was located.

Cons:

The bedroom was small and there are a few maintenance issues that spoilt the room. The window and door had solar reflective film applied a long time ago and this has become crazed and should be replaced. We couldn’t use the small balcony because the condensation from the AC unit flooded the floor which could not drain away. The beds were not the most comfortable and only with one pillow. There is virtually nothing in the vicinity of the hotel, the town centre was a good walk away although it was quicker to get down to the lakeside. It was extremely hot when we were there so the conditions for walking were brutal.

2026-07-14 via Nuitee
H
Helga-Maria couple ch
1
Es hat sich nicht gelohnt
Pros:

Personal war nett

Cons:

Die Betten waren eine Katastrophe, man hat die einzelnen Sprungfedern gespürt
Frühstück bescheiden
Wassertemperatur vom Pool viel zu kalt, man konnte nicht lange drin bleiben
Lage nicht so der Fall

2026-07-13 via Nuitee
R
Rishin couple ch
9
Super zum übernachten aber für mehr nicht
Pros:

es war sehr angenehm

Cons:

winzige dusche

2026-07-13 via Nuitee
R
Rasmus family_with_children dk
8
2026-07-13 via Nuitee
J
Jesper couple dk
8
2026-07-13 via Nuitee
J
Jessica couple be
1
2026-07-12 via Nuitee
C
Carlo solo_traveller ch
10
value for money is fantastic
Pros:

friendliness of staff, very familiar...

2026-07-12 via Nuitee
D
Daniela couple ch
9
2026-07-11 via Nuitee
S
Sanchez couple be
7
2026-07-11 via Nuitee
M
Michael solo_traveller at
9
Pros:

Alles war top .

2026-07-10 via Nuitee