Hotel Delfino Lugano

Hotels
8.2 (2469 reviews)
Via Casserinetta 6 , Lugano , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Needs renovation
Breakfast variety could improve
Some amenities are costly

Categories

Cleanliness
7.5
There were mentions of cleanliness, though some comments indicated offers could be cleaner.
Service
8.5
Overall friendly and competent staff, with many positive mentions.
Location
8.6
Convenient location near the train station and city, positively highlighted.
Room Quality
8
Rooms mentioned as comfortable but needing modernization.
Amenities
8.2
Some amenities appreciated, though there were a few complaints about costs.
Value for Money
8.3
Good value for the price offered, highlighted in multiple reviews.
Food and Beverage
8
Breakfast had mixed reviews, suggesting room for improvement.
Overall Experience
8.5
Generally positive experiences with intent to return for visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:42

Property Description

Prime Location
Hotel Delfino is ideally situated near the picturesque lake shore and just steps away from the vibrant heart of Lugano. Explore the city with ease from our convenient location.

Delicious Dining Options
Indulge in a culinary journey at Restaurant Delfino, offering a delectable selection of seasonal local and international dishes. Start your day right with a scrumptious continental breakfast buffet and savor small snacks throughout the day.

Convenient Amenities
With garage parking available on-site and Lugano's main shopping street a short stroll away, Hotel Delfino ensures a hassle-free stay for our guests. Experience comfort, convenience, and warm hospitality during your visit.

Book your stay at Hotel Delfino now for an unforgettable experience in Lugano!

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When booking 7 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2469 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.6
Room Quality: 8
Amenities: 8.2
Value for Money: 8.3
Food and Beverage: 8
Overall Experience: 8.5
U
Ulrich • couple • se
8
2026-06-13 • via Nuitee
G
Gottfried • extended_group • ch
10
Es war alles perfekt, von der Anmeldung bis zur Abmeldung. Sehr saubere Zimmer. Das Hotel Delfino ist sehr zu empfehlen.
Pros:

Das Morgenessen ist nicht zu überbieten. Einzigartig, wie auch das Personal.

Cons:

Wir waren mit allem mehr als zufrieden.

2026-06-12 • via Nuitee
R
Ralf • solo_traveller • de
7
2026-06-12 • via Nuitee
G
Gerhard • solo_traveller • de
8
2026-06-11 • via Nuitee
M
Marcin • solo_traveller • pl
9
Pros:

Lokalizacja, czystość

2026-06-10 • via Nuitee
W
Wilhelm • extended_group • de
9
2026-06-09 • via Nuitee
O
Onno • couple • nl
6
2026-06-09 • via Nuitee
M
Mirjam • solo_traveller • ch
7
Sehr gutes Preis-Leistungs-Verhältnis; zentrale Lage und trotzdem rasch auf der Autobahn. Jederzeit
2026-06-08 • via Nuitee
L
Laura • couple • nl
8
Prima hotel, prettig verblijf gehad
Pros:

Locatie, laadpunt in de garage, heerlijke bedden, lekker zwembad

Cons:

Ontbijt viel tegen, brood droog, ei zo kort gekookt dat witte soep was, fruit niet rijp

2026-06-08 • via Nuitee
M
Megan • family_with_children • us
8
Pros:

The pool was nice but very cold. The staff was also very friendly. Balcony was nice as was the view.

Cons:

The setup of the rooms with a cot in the panorama suite was a little awkward. The elevator was very slow and small which could be problematic if claustrophobic but was nice for transporting luggage to the 4th floor.

2026-06-07 • via Nuitee
C
Claudia • family_with_children • ch
10
2026-06-07 • via Nuitee
M
Mariam • couple • ch
10
2026-06-07 • via Nuitee
M
Mohammed • couple • ch
9
2026-06-07 • via Nuitee
M
Marleen • solo_traveller • be
9
Hygiene top en goed restaurant
Pros:

Parkeergarage , hoewel zeer duur

Cons:

Spoorweg net boven hotel , nergens vermeld

2026-06-06 • via Nuitee
B
Bettina • couple • de
9
Nähe von Lugano gut, sogar mit Swimmingpool, auf Zimmergrösse achten
Pros:

Die Lage, Nähe von Lugano

Cons:

Kleines Zimmer, kleines Bad, direkt an der Bahnstrecke

2026-06-06 • via Nuitee
M
Marcel • couple • nl
7
Prima
Pros:

Prima diner en ontbijt

Cons:

Kamer mag wel een opknapbeurt krijgen

2026-06-06 • via Nuitee
A
Ali • couple • sa
10
2026-06-06 • via Nuitee
D
Doris • solo_traveller • de
8
2026-06-05 • via Nuitee
C
Carla • couple • nl
5
Blij dat we weer weg konden.
Pros:

De locatie en het bed was prima.

Cons:

De chagrijnige ontvangst, de kleine kamer, het uitzicht. Het ontbijt was echt slecht. De verse jus d’orange machine zat vol met vliegen en oude sinaasappels. De broodjes waren oud. De eitjes waren koud ondanks dat ze in een warmhouder stonden. Die stond gewoon niet aan. Alleen de koffie was van goede kwaliteit. Het beleg was gelukkig afgedekt. Al het personeel was onvriendelijk. De vluchtweg (trap) was bekleed met vloerbedekking. Eén branddeur was geblokkeerd met een kartonnetje. Die gaat pas dicht als het kartonnetje verbrand is. 🙃

2026-06-05 • via Nuitee
S
Susanne • couple • ch
10
Pros:

Schöner Pool

2026-06-05 • via Nuitee