Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Relatively high room rates
Some room decor was basic

Categories

Cleanliness
8.68
Rooms were clean and well-maintained.
Service
9.15
Staff were friendly and accommodating, making guests feel welcome.
Location
9.39
Excellent location, close to downtown and transportation options.
Room Quality
8.44
Rooms were comfortable, though some were described as plain.
Amenities
8.87
Amenities met expectations with good breakfast and comfortable common areas.
Value for Money
8.53
Prices are somewhat high but are in line with the area's standards.
Food and Beverage
8.98
Breakfast was varied and of high quality, enhancing the overall experience.
Overall Experience
9.15
Guests expressed high satisfaction with their stays and the unique atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:08

Property Description

Centrally Located Oasis
This family-owned hotel offers a peaceful retreat just moments away from the vibrant heart of Lugano.

Scenic Views and Tranquil Surroundings
Nestled halfway up a hill, the hotel provides serene rooms with picturesque views of Monte Bré or the charming town below.

Convenience and Comfort Combined
With a short 3-minute walk to the train station, this hotel is a convenient choice for travelers seeking both relaxation and accessibility.

To experience the perfect blend of convenience and tranquility, book your stay at our hotel today.

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: LUG

Location

Guest Reviews

8.9
Based on 1227 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.39
Room Quality: 8.44
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 8.98
Overall Experience: 9.15
C
Clive • couple • au
9
TWO NIGHT STOP OVER - EXCELLENT LOCATION CLOSE TO TRAIN STATION
Pros:

Great place to stay close to train station and close to centre of old town. Lovely hotel with a history, room spacious, clean and in fitting with hotel character. Staff/service staff at breakfast were all friendly and helpful, all appeared to take pride in their work.

Cons:

Nothing, excellent spot to stop off before returning to Malpensa for flight home. Much better option than airport hotel in Milan!

2026-10-12 • via Nuitee
M
Maryury Patricia • solo_traveller • co
9
Excelente opción de hospedaje
Pros:

La atención del personal, la vista desde la habitación y la ubicación estratégica al salir de la estación

2026-10-11 • via Nuitee
D
Dagmar • solo_traveller • ch
7
Schön! Interessante Stadt für 2-3 Tage.Für Wanderer geeignet
Pros:

Freundl. Personal

Cons:

Es gab morgens ab 7 Uhr so einen merkwürdigen Geruch im Zimmer - das Fenster war offen.
Ich dachte erst es wäre eine Brauerei in der Nähe?
Oder Kaffeerösterei?

2026-10-11 • via Nuitee
T
Thomas Dattenberg-Doyle • solo_traveller • ie
10
Pros:

The staff

2026-10-10 • via Nuitee
B
Brielmann • couple • ch
6
Pros:

Frühstück ist super Danke.

Cons:

kleine Zimmer mit 2x kleine Bett 190cm x 90cm ist für mich wirkliches klein. Das war im Zimmer 437. Bitte alle Betten gleich gross. Danke

2026-10-09 • via Nuitee
T
Tiffany • extended_group • us
10
11/10 would recommend
Pros:

The view was spectacular, location was conveniently located, staff were immensely friendly, hospitable and friendly welcoming.

2026-10-08 • via Nuitee
H
Heinz • couple • ch
9
Pros:

Gute Lage zum ÖV. Freundliches zuvorkommendes Personal, reichhaltiges Frühstück!

2026-10-08 • via Nuitee
G
Graziano • couple • it
8
2026-10-07 • via Nuitee
E
Elena • solo_traveller • il
10
2026-09-18 • via Nuitee
P
Pedro • family_with_children • pt
8
Excedeu as minhas expectativas
Pros:

Bom pequeno almoço.
Óptima localização
Pessoal muito simpático

2026-09-18 • via Nuitee
S
Schmid • couple • ch
7
Gute Lage, Preis-Leistung schlecht
Pros:

Lage super, FrühstückhBadezimmer schlecht

Cons:

Utensilien Bad

2026-09-16 • via Nuitee
N
Nicole • couple • be
10
2026-09-15 • via Nuitee
Q
Quentin • solo_traveller • ch
10
2026-09-14 • via Nuitee
Q
Quentin • solo_traveller • ch
10
2026-09-14 • via Nuitee
P
Pollyana • extended_group • br
8
Vista linda
Pros:

Um hotel gostoso, acesso um pouco difícil, porém com funcionários excelentes, quartos um pouco velhos… merece uma reforma e ficará excelente

Cons:

Localização

2026-09-14 • via Nuitee
A
Agnieszka • solo_traveller • pl
8
2026-09-14 • via Nuitee
A
Andrzej • couple • pl
9
2026-09-11 • via Nuitee
P
Pal • couple • hu
9
2026-09-11 • via Nuitee
H
Harumi • solo_traveller • jp
9
Pros:

駅から近くて助かりました。バスや電車が無料になる券を貰えます。
朝食がとても美味しかったです。

2026-09-10 • via Nuitee
E
Eric • couple • fr
9
Une adresse à retenir pour un séjour de plusieurs jours à Lugano
Pros:

Situation de l'hôtel à côté de la gare.
Accueil très chaleureux à la réception.
Excellents repas au restaurant.
Petit déjeuner copieux

Cons:

Rien de spécial

2026-09-09 • via Nuitee