Hotel Dufour

Hotels
7.2 (299 reviews)
Rue General Dufour 31 , Biel , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Reasonable prices
Cons:
Cleanliness concerns
Noise issues
Room discomforts

Categories

Cleanliness
6.41
Several reviews mentioned cleanliness issues, including dirty showers and unclean rooms.
Service
7.88
Generally positive sentiments about the staff's friendliness and helpfulness.
Location
8.42
Multiple reviews praise the central location of the hotel.
Room Quality
6.37
Some reviews indicated issues such as noise and lack of proper heating.
Amenities
6.9
Mixed comments on amenities, with some positive remarks and other complaints about lack of heating.
Value for Money
7.86
Guests felt the prices were reasonable for the services provided.
Food and Beverage
6.91
Breakfast options were deemed acceptable, but not exceptional.
Overall Experience
6.88
Overall sentiment was moderately positive, with some acknowledged issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:38

Property Description

Central Location
Located in the heart of Biel, just steps away from the vibrant pedestrian streets, our hotel offers easy access to the old town, the picturesque lake, and the train station.

Modern Rooms and Amenities
With 30 spacious and quiet rooms, our hotel provides a comfortable stay for both business and leisure travelers. Enjoy free wireless LAN throughout the entire hotel and the convenience of an elevator for easy access to your room.

Culinary Delights at Maharaja Palace
Indulge in a culinary journey at our elegant in-house Indian Restaurant Maharaja Palace. Experience the rich flavors and aromas of authentic Indian cuisine without leaving the comfort of the hotel.

Experience convenience, comfort, and culinary delights all in one place. Book your stay at our hotel now!

Important information:

Please check in before 22.30. After 22.30 the reception is closed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for CHF 30 per person per night when using an existing bed.
    Children up to and including 10 years old stay for CHF 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.2
Based on 299 reviews
Cleanliness: 6.41
Service: 7.88
Location: 8.42
Room Quality: 6.37
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 6.88
P
Panayotis • solo_traveller • ch
8
2026-07-03 • via Nuitee
T
Trixxx • solo_traveller • ch
8
Pros:

Sehr zentral gelegen.

2026-07-02 • via Nuitee
S
Stefan • solo_traveller • ch
3
Pros:

Die Lage

Cons:

Das ganze Hotel ist Renovationsbedürftig.
Im Zimmer war es extrem heiss, und es hatte nur einen Ventilator.
Der, glaube ich, bei der Eröffnung des Hôtels auch schon dort war

2026-07-02 • via Nuitee
R
Roman • couple • ch
1
Sehr unhygienisches Zimmer, Schimmel & deckig
Pros:

Lage ok, alles andere schlecht. Siehe unten.

Cons:

Sehr unhygienische Betten. Keine kühlmöglichkeit für Getränke. Dusche verschimmelt.
Bettdecken hatten Löcher. Einfach sehr grausam.

2026-06-30 • via Nuitee
K
Klaas-Jan • solo_traveller • nl
6
Pros:

Perfect ontbijt

Cons:

Kamers erg warm en zie zo up to date

2026-06-30 • via Nuitee
E
Eric • couple • ch
1
Plus jamais
Pros:

L emplacement

Cons:

Trop chaud dans les chambres impossible de
Dormir ,
Les
Odeurs de
Cuisines

2026-06-29 • via Nuitee
C
Carine • extended_group • ch
5
Cons:

L'absence de climatisation a rendu le séjour particulièrement difficile, notamment durant les nuits, en raison des fortes chaleurs. De plus, la connexion Wi-Fi, très instable, a compliqué notre travail au sein de l'établissement alors que notre séjour était à but professionnel. Dans ces conditions, il a été difficile de travailler et de se reposer correctement.

2026-06-29 • via Nuitee
F
Fabrice Geiser • family_with_children • ch
7
Pros:

Hôtel proche du centre ville

Cons:

Le personnel ne parle pas français pas de place de parc pour l hotel

2026-06-28 • via Nuitee
R
Reiner • solo_traveller • ch
9
2026-06-28 • via Nuitee
C
Cédric • couple • ch
6
2026-06-27 • via Nuitee
B
Bastian • solo_traveller • de
7
2026-06-26 • via Nuitee
S
Serge • solo_traveller • ch
7
2026-06-25 • via Nuitee
P
Pierre • couple • fr
8
On envie d’y rester
Pros:

L’accueil, le confort, la Clim,

2026-06-24 • via Nuitee
M
Michelangelo • solo_traveller • ch
6
2026-06-24 • via Nuitee
J
Jacques • solo_traveller • ch
7
Hôtel fonctionnel….
Pros:

Hôtel un peu vieillissant et chambre très chaude, heureusement il y avait un ventilateur et des fenêtres que l’on pouvait ouvrir.

Cons:

Le réceptionniste et la jeune femme du petit-déjeuner etaient eux aussi très fonctionnels, pas de sourires gaspillés…

2026-06-24 • via Nuitee
M
moez • solo_traveller • fr
1
2026-06-21 • via Nuitee
T
Tomáš • extended_group • cz
8
Pros:

Na přespání dostačující.

Cons:

Slabší výběr jídel na snídani.

2026-06-21 • via Nuitee
M
max • solo_traveller • ch
4
Pros:

la centralità

Cons:

manca l aria condizionata, non c’è frigo bar, doccia stretta, WC scomodissimo…. troppo caldo, la notte non ho dormito

2026-06-21 • via Nuitee
E
Elisabeth • solo_traveller • ch
4
Unerträglich laut, und zwei schlaflose Nächte
Pros:

Es gab ein Bett, und eine Kabine zum wachen

Cons:

Extrem hellhörig, nicht klimatisiert

2026-06-20 • via Nuitee
J
Jean-Bernard • couple • ch
8
2026-06-20 • via Nuitee