The Place Firenze

Hotels
The Leading Hotels of the World
9.3 (213 reviews)
Piazza Santa Maria Novella 7 , Florence , it

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Attentive staff
Beautiful decor
Great food
Cons:
Room size could vary
Slight concerns on value for money

Categories

Cleanliness
9.24
Accommodations were spotless and beautiful, great attention to detail.
Service
9.81
Staff were charming, helpful, and went above and beyond to make the stay exceptional.
Location
9.25
Location was convenient for walking to great shopping and the sights.
Room Quality
9.2
Rooms were very well appointed and beautifully presented.
Amenities
9.23
Fantastic restaurant with delicious food and drinks.
Value for Money
8.19
Value for money could be improved, slight concerns regarding price-quality ratio.
Food and Beverage
9.74
Food and drinks were fantastic; the Aperol Spritz and croissants were particularly praised.
Overall Experience
9.71
An unforgettable experience from start to finish; the best travel accommodations in 25 years.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:42

Property Description

Luxurious Rooms and Design Features
The Place Firenze offers stylish and elegant 5-star rooms with unique design features. Each room includes a satellite flat-screen TV, with some rooms providing views of the hotel's gallery or terrace.

Gourmet Dining Experience
Indulge in a large breakfast served in a glass-domed courtyard and savor Tuscan and Italian cuisine at the on-site à la carte restaurant. Open until 22:30 daily, the restaurant is perfect for lunch, afternoon tea, or an aperitif.

Convenient Location and Exclusive Services
Located just a short walk from Santa Maria Novella Basilica, this hotel provides panoramic views from its rooftop terrace. Enjoy free WiFi, guided tours of the Uffizi Gallery, and the option of chauffeurs for wine tours in the Chianti region.

Experience luxury and convenience at The Place Firenze - book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 165 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 213 reviews
Cleanliness: 9.24
Service: 9.81
Location: 9.25
Room Quality: 9.2
Amenities: 9.23
Value for Money: 8.19
Food and Beverage: 9.74
Overall Experience: 9.71
M
Maxwell03 Couples Dallas, Texas
10
Came for drinks and food 2 nights in a row.
Pros:

Ate at hotel 2 nights in a row. Night one: just wanted lovely view of piazza. Night 2: wanted the same service.

Best best best service. Drinks and snacks exemplary.

Dinner lovely.

5 Star Hotel. But it is ok to visit for drinks and dinner.

2026-05-18 via Tripadvisor
J
jerrybR2666NK Couples
10
This is the Place.
Pros:

Exceptional hotel in an exceptional city. If you are looking for a luxury boutique experience, look no further than The Place Firenze. The staff, our room, the food, and the location were all beyond compare.

2026-05-04 via Tripadvisor
I
IULIIA couple ru
10
2026-04-26 via Nuitee
A
ANNE family_with_children fr
10
2026-04-23 via Nuitee
M
Marcel couple ch
8
Pros:

Der hoteleigene Parkservice war für uns eine grosse Hilfe.
Das Zimmer: ein Bijou, der Service: sehr zuvorkommend und freundlich.

Cons:

Wir hatten uns auf ein schönes Frühstücksbuffet gefreut. Leider musste ab Karte bestellt werden - das Angebot war sehr bescheiden und entsprach nicht dem ganzen Rest, welcher wirklich top war.

2026-04-20 via Nuitee
M
M5352LZbrettj Couples
10
“The People”
Pros:

The hotel itself was beautiful, but the people made the stay!

Paulo, Lili, Sophia, Alejandro and Omar made us feel like a king and queen during our stay.

Every touch of the hotel was quality …..food, beverage, linens, bed, bathroom, everything!

I wish this hotel and the people were at every one of my future vacation spots!

2026-04-19 via Tripadvisor
M
mrcltmd Family Chicago, Illinois
10
Haven in Heaven
Pros:

We completed a wonderful trip to Firenze with a stay at The Place Firenze. We have had the privilege of staying at some of the most highly regarded hotels in the world. The Place has the measure of any.

2026-04-16 via Tripadvisor
G
Georgios couple gr
10
Beautiful hotel, must stay
Pros:

Very chic, amazing staff, great location

Cons:

That we could stay for another week

2026-04-12 via Nuitee
D
Departure667550 Business
10
Wonderful Sunday night stay
Pros:

Absolutely delightful staff, welcomed me to a solo Sunday night stay with warmth and attentiveness. The room was beautifully kitted out with luscious linens and a large marble bathroom. Although I rarely eat in my hotel, they were so kind and fun I decided to eat at the hotel and I had one of the best pastas of my entire trip in Italy! The simple tomato pasta is delicious.
The newly refurbished decor is done with a very elegant and restrained hand- I highly recommend this hotel- especially if you need to be near the train station, and car rental areas.

2026-03-28 via Tripadvisor
G
GHilfer Family
10
New favorite hotel
Pros:

Can not say enough positive things about this hotel. The staff were beyond friendly and accommodating, the food was delicious and the rooms were impeccable. Yes, the rooms were small, but that’s not a factor when they are well appointed, clean, and comfortable. From the mattress and pillows, to the bath supplies, they clearly prioritize comfort and sophistication. The location is great, nothing was ever more than a 15 minute walk. Would stay here again in a heartbeat.

2026-03-28 via Tripadvisor
M
Marco couple it
9
2026-03-28 via Nuitee
S
Safari28603931692 Business
10
Great Hotel
Pros:

amazing from A to Z and very very competent and friendly staff

2026-03-25 via Tripadvisor
3
343jeremyr Couples
10
An excellent experience in every way. Beautiful and well kept common areas and rooms and impeccable, attentive service
Pros:

An excellent experience in every way. Beautiful and well kept common areas and rooms and impeccable, attentive service that made us feel warm, welcome and at home.

2026-03-23 via Tripadvisor
D
dashenka_travel Friends getaway Kyiv
10
unique Florentine charm
Pros:

The hotel service feels not like hospitality, but like being welcomed by trusted friends — intuitive, thoughtful, and always one step ahead. From helping organize visit Fratelli Piccini, to the seamless coordination throughout the stay - everything felt effortless.
The comfort of the accommodation, the attention to detail, the quality of amenities, the freshness of breakfast, the option to enjoy a quiet lunch on the hidden terrace, the beautifully curated dinners, and the excellent location - all of this came together into a truly complete and memorable experience.
It’s rare to find a place where everything aligns so naturally.

2026-03-19 via Tripadvisor
M
Maya solo_traveller gb
8
Calm and peaceful
Pros:

The location was great.

Cons:

I thought the photos online were a bit misleading when I booked my room I thought I’d maybe get a view. But other than that my room was very calm and peaceful. I had an unlimited mini bar and room service. The staff was also very kind.

2026-01-19 via Nuitee
L
lewishogs Couples White Hall, Arkansas
10
One of the best hotels in the world!
Pros:

This is one of the best hotels in the world. The staff are amazing, so helpful, professional and friendly. Everything was top quality, top comfort, including the bed, the linens, the shower, the breakfast. A truly amazing place to stay. This was our 5th trip to Florence and we will never stay anywhere else again. We arrived in a heavy rain/snow and the greeting at the door with thick towels for drying and gentlemen helping immediately with our luggage after a wet walk from the train station was priceless.

2026-01-11 via Tripadvisor
E
Excursion58462533890 Friends getaway
10
THE Place in Florence!
Pros:

There is only one place in Firenze : THE Place! Fantastic staff, beautiful hotel, decorations to die for. Tasteful breakfast and great advices!

2025-12-15 via Tripadvisor
E
Esmeralda couple it
6
Sentirsi a casa
Pros:

Staff molto gentile ed accogliente, ci si sente a casa.
Camere, arredamento molto bello e caldo.

Cons:

Rapporto qualità prezzo

2025-12-05 via Nuitee
D
Daydream45962089594 Friends getaway Los Angeles, California
10
The Place, Firenze is THE PLACE!
Pros:

The Place is a stunning boutique hotel - gorgeously curated with the friendliest and most accomodating staff! They anticipated your every need and desire. It was a perfect experience from start to finish!

2025-11-25 via Tripadvisor
T
tephen-Daly1878 Family
10
Beautifully presented hotel with charming and helpful staff. The perfect combination.
Pros:

My wife and I enjoyed 5 fabulous nights @The Place Firenze. The decor and furnishings in the hotel are gorgeous. The attention to detail everywhere throughout the hotel was amazing. The staff were charming and helpful from a very late check in to our departure. Our room was very well appointed and beautifully presented. The nightly turndown service was excellent. The fact my wife and I are planning another visit next year should indicate how pleased we are with The Place, Firenze. Highly recommended.

2025-11-15 via Tripadvisor