Hotel Vienna Ostenda

Hotels
Via Regina Elena 11, Rimini, RN, 47923 , Rimini , IT

Pets allowed

Facilities

Elevator
Fitness facilities
Supervised childcare/activities
Conference space
Surfing/bodyboarding nearby
Hiking/biking trails nearby
Sailing nearby
Water skiing nearby
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast options
Cons:
Cleanliness issues
Poor room quality
Expensive for what’s offered

Categories

Cleanliness
6.85
Visible mold and unpleasant smell in room; overall negative sentiment mentioned.
Service
10
Staff were friendly and helpful, providing a positive experience despite other issues.
Location
10
Great proximity to beach, but no specific negatives mentioned.
Room Quality
6.82
Very small and uncomfortable rooms with significant complaints.
Amenities
7.86
Limited amenities with complaints about minibar and lack of coffee machine.
Value for Money
5.81
Guests felt the hotel was not worth the money spent.
Food and Beverage
7.84
Monotonous breakfast with poor quality food.
Overall Experience
8.8
General dissatisfaction despite positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:19

Property Description

Luxurious Amenities
Indulge in a stay at Hotel Vienna Ostenda with access to a fitness center, rooftop terrace, and garden. Enjoy complimentary Wi-Fi, concierge services, and even babysitting.

Dining and Services
Savor Italian cuisine at Ristorante Il Danubio with a bar/lounge, or opt for room service. Start your day with a daily buffet breakfast. Benefit from a 24-hour business center, event facilities, and airport shuttle services.

Comfortable Accommodations
Relax in one of the 43 guestrooms equipped with minibars and free Wi-Fi. The hotel offers private bathrooms with premium toiletries and a calming ambiance.

Plan your stay at Hotel Vienna Ostenda for a memorable experience in Rimini.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: RMI

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

Cleanliness: 6.85
Service: 10
Location: 10
Room Quality: 6.82
Amenities: 7.86
Value for Money: 5.81
Food and Beverage: 7.84
Overall Experience: 8.8
E
Escape54817959470 Friends getaway
2
Macha
Pros:

Hotel Vienna Ostenda
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OdurowySwir
1/5
2 godziny temu na stronie Google
Hotel — and especially the attic room — was a total disaster. You can hear everything from the other rooms, the window doesn’t open, and there’s an unpleasant smell inside. The bathroom is the size of a shower cabin, yet they somehow managed to cram in a shower, sink, toilet, and even a bidet – to wash yourself, you literally have to stand between the toilet and the bidet. You wait an eternity for hot water, and the 30-year-old shower barely drips because of limescale buildup. Additionally, there was visible mold in the bathroom, which should automatically disqualify this “bike storage closet” from being used at all, as it’s simply a health hazard.
At my height of 1.90 m, I had to walk bent over in half just to move around the room.
Breakfasts were monotonous, of questionable quality, tasteless, and poor – no vegetables, only ham, cheese, scrambled eggs, sausages, a few croissants, and overripe fruit. Everything disappeared in a flash, and after 9 a.m., even after asking the staff, hardly anything was refilled.
Four stars? What a joke – this hotel doesn’t even deserve one. This is not a place for animals, and certainly not for people. NEVER AGAIN will I stay at this hotel, and we come to Rimini every year.
The staff were friendly, and the cleaning ladies were extremely kind and helpful despite the language barrier – they were by far the biggest plus of this hotel and deserve the utmost respect.

2025-10-05 via Tripadvisor
W
Walid family
8
Pros:

Positiv:
• Das Personal war freundlich und hilfsbereit.
• Das Hotel war sauber und gut gepflegt.
• Das Essen war sehr lecker.
• Die Lage ist ausgezeichnet und sehr praktisch.
• Sehr nah am Strand.
• Die Zimmer sind klimatisiert.
• Es gab ein Bidet im Bad, was ich sehr geschätzt habe.

Negatives:
• Das Zimmer war sehr klein.
• Wasser war nicht kostenlos, selbst während der Mahlzeiten, obwohl ich Vollpension gebucht hatte.
• Die Minibar kühlte nicht richtig.
• Das Bad und die Toilette waren extrem klein.
• Es gab keine Kaffeemaschine im Zimmer. Ich habe einen Wasserkocher angefragt, und dieser wurde mir gebracht.
• Das Parken kostet 18 € pro Tag.

Ein großes Dankeschön an das gesamte Team in der Rezeption und im Restaurant für die herzliche Gastfreundschaft!

2025-07-19 via Nuitee
H
Hans
10
Pros:

Mycket bra hotell i äldre stil . mycket trevlig personal och och mycket god matbord frukost

2025-07-10 via Nuitee
E
Eva partner
4
Pros:

Super small and outdated rooms. NOT worth your money. Beds are hard and small. Super loud as the walls and doors are paper thin. Regretted booking it as soon as we walked in. Tiny bathroom. Had to pay 90€ extra for an upgraded room that wasn’t even an upgrade at all…. Don’t waste your money and time coming here. Great if ur only concern is being close to the beach, but everything else sucks.
At least the staff was nice and break fast was okay.

2025-06-13 via Nuitee
D
dietgardb Business de
10
Great experience
Pros:

We stayed at the hotel with almost 50 students for a class trip. We had a wonderful stay. The staff was so lovely, accommodating and helpful at every turn. They went out of their way to make us feel welcome. Especially Lorella was a gem. The hotel is very clean, the beds comfortable and the food delicious. This was an experience worth repeating.

2025-04-10 via Tripadvisor
D
DAMIANO
10
Pros:

Persone eccezionale!
Si vede che ci tengono al cliente, gentilezza, disponibilità per qualsiasi esigenza.
Cena di qualità e abbondante.
Consiglio la permanenza nell'hotel.

2024-09-17 via Nuitee
S
SERGIO
8
Estate 2024
Pros:

Esperienza molto positiva. Personale sempre molto disponibile e gentile. Il cibo eccellente.Vicino al mare e al centro Rimini e quindi ai servizi.
Unico elemento non positivo il bagno in camera . Si presentava piccolo e poco funzionale .

2024-08-31 via Nuitee
M
María friends
6
Pros:

Buena ubicación pero bastante ruido

2024-06-10 via Nuitee
L
Luca
6
Ho un'idea diversa di 4 stelle
Pros:

Hotel discreto. 4 stelle in base ai servizi, forse, ma non alla qualità della camera che era sul retro vista cortile di servizio, piccola, con mobilio e porte sbrecciate e TV piccola e vecchia. In genrale un albergo che necessita di un profondo rinnovo. Parcheggio con pochi posti e poco accessibile. Colazione non particolarmente curata e senza cartellini con indicazione dell'alimento.

2024-05-30 via Nuitee
P
paolo
10
Pros:

Una buona scelta per Rimini. Cena superiore alle aspettative

2024-05-12 via Nuitee
P
Pierluigi
8
Buono nel complesso grazie al personale
Pros:

Gentilezza, cortesia sono di casa sia alla reception che in sala ristorante. Cibo molto buono. Nella nostra camera purtroppo la temperatura era molto elevata nonostante il riscaldamento spento e la finestra aperta. Bagno molto piccolo, quasi impossibile utilizzare il bidet e senza mensola per bagnoschiuma e shampoo nella doccia.

2024-04-11 via Nuitee
T
Tiziano
8
Pros:

Ottimo hotel con colazione di alto livello. Parcheggio a pagamento. Un po’ vecchiotto.

2024-03-07 via Nuitee
A
Arturo
10
Pros:

Servizio e Struttura Top. Simone all'accoglienza e' sempre molto professionale e gentilissimo !! Struttura elegante e confortefole. Comoda al mare ai servizi. Il centro storico a 20 minuti a piedi dalla struttura. Ci ritornremo sicuramente.

2024-02-04 via Nuitee
B
Braz
10
Pros:

Sehr freundlich personal gute essen sehr saubee

2023-09-17 via Nuitee
M
Mattia
8
Pros:

Posizione centrale. Comodo il cortile con telecamere dove lasciare l'auto (anche se coi posti contati). Camera bella pulita ed essenziale, con balconcino e vista interna. Ricchissimo buffet per colazione. Staff cordialissimo.

2023-09-14 via Nuitee
R
Ron
6
Pros:

Hotel fairly easy to locate despite street/sidewalk congestion (July 2023) with tourists/beachgoers. Friendly reception staff was helpful, but directions to extra fee parking area was not clear to this reviewer who is only fluent in English/German. Room was clean and quiet, but below average size and dated. Continental breakfast was average. Staff assisted with delivering car to hotel front since cars were parked end to end.

2023-07-22 via Nuitee
7
750kaisan Couples
4
Oh my…
Pros:

Not a 4 STAR hotel. Don’t be fooled.

There are not a swimming pool. We didn’t get the sea view as promised.

There were small shabby rooms and the AC was broke for 24 hours. The staff didn’t even apologise for that, didn’t inform us in any way.

Breakfast didn’t have any variations for whole week. Butter, milk and youghurts were not served cold. The serving staff were quite nice. Can’t say that for the rest of the staff. Very sour faced all the time.

Cleaning ladys were welcoming and did their job perfectly.

There was a small parking space with no possibility to park by your self. You had to ask for the staff to park because it was full loaded.

2023-07-16 via Tripadvisor
M
mauro
8
Pros:

Carino ed economico

2023-06-04 via Nuitee
Q
Q2222WRnurial Business
10
Well located hotel with friendly staff
Pros:

I stayed at the hotel from 16-20 May for a business trip.
The dates coincided with the weather disaster in the area and the hotel was flexible for both check-in and check-out. The location of the hotel is good, there are numerous restaurants nearby and a supermarket within a 10 minute walk. The room was simple and small but adequate. The cleanliness was also adequate. The reception staff is very friendly. The first night I had no hot water in the shower and after calling the next afternoon it was fixed. They also booked a taxi to come and pick me up from the hotel on departure. The breakfast is varied and tasty. I would highlight the kindness of the waiter who prepares freshly brewed coffee and freshly squeezed juices, which are brought to the table.
100% recommendable.

2023-05-23 via Tripadvisor
A
antonio
10
Pros:

Tutto positivo, vicinissimo al mare, ottima la colazione.

2023-04-03 via Nuitee