Hotel Bella Firenze

Hotels
8.8 (1283 reviews)
Via Degli Orti Oricellari, 32 , Florence , it
+39 055 238 1219

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.58
Multiple reviews cited severe cleanliness issues, including dirty rooms and presence of mosquitoes.
Service
10
Many reviews praised the courteousness and helpfulness of the staff, despite some negative interactions.
Location
10
The hotel is conveniently located near the central station, which was appreciated by many guests.
Room Quality
7.58
Room quality suffered due to cleanliness complaints and some mentions of being outdated.
Amenities
9.08
Basic amenities were provided but a lack of attention to maintenance was noted.
Value for Money
7.58
Guests felt that the price paid did not match the quality of cleanliness and room condition.
Food and Beverage
10
No specific mentions in reviews, assumed to be standard quality for this hotel tier.
Overall Experience
9.58
Mixed experiences with notable positives on service and location, overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:49

Property Description

Convenient Location and Charming Setting
Hotel Bella Firenze, located next to Santa Maria Novella Train Station, invites you to experience its late 19th-century Art Nouveau charm. Enjoy air-conditioned rooms with free WiFi and a minibar for your comfort.

Comfortable Accommodations
The bright and colourful rooms feature an LCD TV and an electric kettle, ensuring a cozy stay during your visit.

Delightful Dining and Nearby Attractions
Indulge in a sweet and savoury breakfast buffet served daily and make use of the available luggage storage. With a tour desk for city excursions, explore the nearby restaurants, bars, Florence Cathedral, and Fortezza Da Basso exhibition centre effortlessly.

Book your stay at Hotel Bella Firenze for a memorable experience in Florence.

Important information:

Please note that the hotel does not have a elevator. However, staff are available to assist guests with their luggage.

If you expect to arrive outside check-in hours, please inform the property in advance or your booking will be canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

8.8
Based on 1283 reviews
Cleanliness: 6.58
Service: 10
Location: 10
Room Quality: 7.58
Amenities: 9.08
Value for Money: 7.58
Food and Beverage: 10
Overall Experience: 9.58
G
Georgina • solo_traveller • gb
8
Great location
Pros:

Very friendly staff on the front desk. The cleaning staff were lovely too. The bed was comfortable and the air conditioning effective

Cons:

No plugs around the desk in the room so could not work at it.

Even though advertised as having the front desk covered until 13:00, the person left at 11:30. I needed to work in the lobby and luckily there was someone else who could hang around until 12:00 got me.

2026-07-24 • via Nuitee
L
Larsen • couple • us
5
Pros:

Very old. Had lots of luggage to haul up stairs because of not having elevator. Need to make this more clear I. Your information.

Cons:

No elevator

2026-07-22 • via Nuitee
M
marco • solo_traveller • it
7
Pros:

posizione ottima

Cons:

rumore durante la notte, assenza ascensore

2026-07-21 • via Nuitee
G
Gaia • couple • it
7
2026-07-21 • via Nuitee
F
Filologo Florentino • solo_traveller • it
10
2026-07-20 • via Nuitee
A
Agnese • solo_traveller • it
7
2026-07-20 • via Nuitee
M
maria grazia • solo_traveller • it
9
Pros:

Posizione eccellente per andare in centro e vicinissima a stazione. Personale piu' che gentile e disponibile.

2026-07-20 • via Nuitee
X
Xavier • family_with_children • it
6
Pros:

Posizione molto comoda, a pochi passi della stazione e vicino al centro storico.
Letto duro ma stranamente comodo.

Cons:

Non ci sono servizi e la struttura non è particolarmente piacevole.
Il rapporto qualità prezzo è basso.

2026-07-20 • via Nuitee
I
Iveta • couple • al
8
2026-07-20 • via Nuitee
M
Maurizio • solo_traveller • it
10
Esperienza splendida
Pros:

Stanza e pulizia

Cons:

Nulla

2026-07-18 • via Nuitee
E
Erica • extended_group • it
6
2026-07-18 • via Nuitee
S
Saveria • family_with_children • it
9
2026-07-17 • via Nuitee
Y
yiqian • extended_group • fr
8
2026-07-17 • via Nuitee
M
Manuela • extended_group • it
8
Pros:

Personale gentilissimo e disponibile. Accesso facilitato a qualsiasi ora con codice

Cons:

Pulizia della camera poco curata

2026-07-17 • via Nuitee
G
Gabrielle • solo_traveller • br
6
2026-07-15 • via Nuitee
R
RAFAEL • family_with_children • br
8
2026-07-14 • via Nuitee
V
Valerijs • couple • lv
8
2026-07-13 • via Nuitee
S
Sergio • solo_traveller • es
10
Pros:

Comodidad, buena ubicación y amabilidad

2026-07-12 • via Nuitee
A
Ana Moura • solo_traveller • br
10
2026-07-12 • via Nuitee
K
Katherine • solo_traveller • es
8
Pros:

The staff was very friendly. The location was completely central. And the room was very comfortable.

Cons:

All it is Ok

2026-07-08 • via Nuitee