Hotel Bella Firenze

Hotels
8.8 (1340 reviews)
Via Degli Orti Oricellari, 32 , Florence , IT
+39 055 238 1219

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
6.58
Multiple reviews cited severe cleanliness issues, including dirty rooms and presence of mosquitoes.
Service
10
Many reviews praised the courteousness and helpfulness of the staff, despite some negative interactions.
Location
10
The hotel is conveniently located near the central station, which was appreciated by many guests.
Room Quality
7.58
Room quality suffered due to cleanliness complaints and some mentions of being outdated.
Amenities
9.08
Basic amenities were provided but a lack of attention to maintenance was noted.
Value for Money
7.58
Guests felt that the price paid did not match the quality of cleanliness and room condition.
Food and Beverage
10
No specific mentions in reviews, assumed to be standard quality for this hotel tier.
Overall Experience
9.58
Mixed experiences with notable positives on service and location, overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:49

Property Description

Convenient Location and Charming Setting
Hotel Bella Firenze, located next to Santa Maria Novella Train Station, invites you to experience its late 19th-century Art Nouveau charm. Enjoy air-conditioned rooms with free WiFi and a minibar for your comfort.

Comfortable Accommodations
The bright and colourful rooms feature an LCD TV and an electric kettle, ensuring a cozy stay during your visit.

Delightful Dining and Nearby Attractions
Indulge in a sweet and savoury breakfast buffet served daily and make use of the available luggage storage. With a tour desk for city excursions, explore the nearby restaurants, bars, Florence Cathedral, and Fortezza Da Basso exhibition centre effortlessly.

Book your stay at Hotel Bella Firenze for a memorable experience in Florence.

Important information:

Please note that the hotel does not have a elevator. However, staff are available to assist guests with their luggage.

If you expect to arrive outside check-in hours, please inform the property in advance or your booking will be canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Location

Guest Reviews

8.8
Based on 1340 reviews
Cleanliness: 6.58
Service: 10
Location: 10
Room Quality: 7.58
Amenities: 9.08
Value for Money: 7.58
Food and Beverage: 10
Overall Experience: 9.58
S
SALVADOR • solo_traveller • mx
10
Recomiendo al 100%
Pros:

Me gustó la cercanía a la estación y a los lugares turísticos

Cons:

Todo fue excelente

2026-09-18 • via Nuitee
E
emre • extended_group • tr
10
mükemmel
Pros:

konum çok iyiydi

2026-09-18 • via Nuitee
M
Mazzacani • solo_traveller • it
6
Cons:

Le doccie senza ombra di dubbio con nuovi soffioni che permettano di lavarsi con comodità

2026-09-17 • via Nuitee
C
Carson • solo_traveller • us
9
Decent for short term stays and no frills
Pros:

The staff was the main bonus, the lady at the front desk was very helpful.

Cons:

The quality of the furnishings were low, but for the price and it being last second it was more than worth it.

2026-09-17 • via Nuitee
D
Di Lalla • solo_traveller • it
8
2026-09-17 • via Nuitee
M
maria pina • solo_traveller • it
1
Pessimo
Pros:

La posizione

Cons:

Definirlo "hotel" è già eccessivo, e le tre stelle sono del tutto immeritate — non gli darei nemmeno una stella.

Le foto su Booking non corrispondono minimamente alla realtà: il bagno è minuscolo, con piastrelle macchiate di blu, e c'è un rumore assordante dall'esterno. Niente a che vedere con quanto mostrato online.

A questo si aggiunge l'assenza totale di personale: non c'è nessuno alla reception, si entra con un codice e si trovano le chiavi con un bigliettino che riporta un numero da chiamare in caso di necessità. Ho provato a contattarlo il giorno del check-out senza alcun risultato: nessuno risponde, il telefono resta lì a squillare a vuoto.

L'unico aspetto positivo è la posizione, vicinissima a Santa Maria Novella. Per tutto il resto: sconsigliatissimo, evitate.

2026-09-17 • via Nuitee
D
Draganov • solo_traveller • es
8
Cons:

No tienen nevera agua para beber

2026-09-17 • via Nuitee
O
Onur • solo_traveller • tr
10
2026-09-16 • via Nuitee
J
Juan • couple • es
8
2026-09-16 • via Nuitee
D
Dogari • couple • it
3
2026-09-14 • via Nuitee
J
Jenstravel • solo_traveller • de
8
2026-09-14 • via Nuitee
P
PEDRO • couple • es
7
Cumple para ver la ciudad pero no esperes más
Pros:

Lo mejor la ubicación cerca del centro sin todo lo malo que lleva el centro, cerca de la estacion de trenes y tranvia. Instalaciones algo anticuadas pero suficientes para simplemente pasar la noche para ver la ciudad

Cons:

Instalaciones algo antiguas, limpieza algo mejorable

2026-09-13 • via Nuitee
A
Alessia • solo_traveller • it
10
2026-09-13 • via Nuitee
R
Raffaele • solo_traveller • it
7
2026-09-12 • via Nuitee
M
Mohd ali imam • couple • it
1
Very bad
Pros:

Staff members are not well behaved

Cons:

Staff

2026-09-11 • via Nuitee
M
Mohd ali imam • couple • it
1
Bad
Pros:

Bad

Cons:

Bad

2026-09-11 • via Nuitee
M
Marisol • couple • mx
8
Well located, friendly staff
Pros:

It was close to the station, staff was always reachable and friendly, room had the necessary amenities although a coffee machine would’ve been great.

Cons:

The AC of the room were I was leaked a bit which made it a bit annoying, but bearable. Everything else was good

2026-09-11 • via Nuitee
I
IANNOTTA • solo_traveller • it
6
2026-09-11 • via Nuitee
S
Sait • extended_group • tr
2
Pros:

No lift no clening

2026-09-10 • via Nuitee
K
Karina • couple • co
9
Muy bueno todo. La ubicación es perfecta, todo queda cerca. Las habitaciones están bien.
Pros:

La ubicación muy buena

Cons:

Nada, todo bien

2026-09-10 • via Nuitee