Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for travelers
Cons:
Need for better cleanliness in some areas
Inconsistency in food quality

Categories

Cleanliness
7.13
Some reviews mentioned the need for better cleaning, specifically on balconies and common areas.
Service
9.1
Multiple reviews praised the friendly and helpful staff.
Location
9.14
Conveniently located near main roads and beautiful surroundings.
Room Quality
8.59
Rooms were generally described as nice and clean.
Amenities
8.12
Amenities like saunas were appreciated, but some received requests for better upkeep.
Value for Money
8.08
Most reviews found the pricing reasonable for the level of service received.
Food and Beverage
7.63
While the offerings were generally good, some reviews indicated issues with meal quality.
Overall Experience
8.6
Overall, guests expressed positive sentiments and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:27

Property Description

Luxurious Accommodations
Parkhotel Matrei offers elegantly designed rooms with modern amenities, including satellite TV, free Wi-Fi, and private balconies with stunning views. Upgrade to the best rooms for extra comfort with seating areas and flat-screen TVs.

Culinary Delights
Indulge in a gastronomic experience at the Enneberg and Hafner Stube restaurants, serving a variety of Austrian, Tyrolean, and international dishes. Enjoy the cozy ambiance and savor delicious specialties prepared by skilled chefs.

Relaxation and Recreation
Unwind in the tranquil Feng-Shui garden or by the fireplace in the lounge room. Pamper yourself at the Matreyum spa with a sauna, steam bath, cold water cave, tanning beds, and massage services. Families can enjoy the bowling alley, playground, and games room while guests staying longer can explore the area with complimentary electric bike rentals.

Experience luxury and comfort at Parkhotel Matrei – book your stay now for an unforgettable getaway.

Important information:

Please note that guests on a half-board arrangement are kindly requested to arrive before 18:00.

When booking more than 5 rooms, different policies and additional supplements may apply.

Kindly note that during the lockdown Parkhotel Matrei is open for business travelers only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: INN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 9.50 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 941 reviews
Cleanliness: 7.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
M
Marcel • couple • nl
8
Leuk hotel. Prima om te overnachten op doorreis naar Italië
Pros:

Ontbijt was prima. Leuk hotel.

2026-07-02 • via Nuitee
H
Hermann • solo_traveller • de
7
2026-06-24 • via Nuitee
S
Stefan • solo_traveller • de
8
Pros:

Schönes Hotel mit wunderschönem Garten mit Teich.

2026-06-23 • via Nuitee
W
Wolfgang • solo_traveller • at
10
Da kommt man gerne wieder. Absolut empfehlenswert.
Pros:

Sehr freundliches Personal, tolle Lage, tatsächlich wie in einem Park. Restaurant ausgezeichnet. Frühstück sehr gut. Zimmer sauber, schön und gemütlich. Zimmer wurde nach Fehlbuchung (falsches Datum) klaglos und freundlich umgebucht.

Cons:

Da fällt mir nichts ein.

2026-06-22 • via Nuitee
M
Michel • couple • nl
10
Geweldig
Pros:

Vriendelijk personeel leuk ontvangen heel mooie tuin en kamer goed die binnenkort een update krijgt.

Cons:

De omgeving en de mooie tuin.

2026-06-22 • via Nuitee
C
Cristina • couple • de
1
Albtraum
Pros:

Nix

Cons:

Alles

2026-06-19 • via Nuitee
E
EVELINO • extended_group • it
8
2026-06-18 • via Nuitee
N
Norbert • extended_group • de
9
2026-06-18 • via Nuitee
A
André • couple • ch
7
Es war ein guter Aufenthalt mit einigen Mängeln
Cons:

Der Strassenlärm. Der Zugverkehr

2026-06-18 • via Nuitee
U
Ulla • couple • dk
9
2026-06-18 • via Nuitee
M
Magne • solo_traveller • no
5
2026-06-16 • via Nuitee
A
Adam • family_with_children • pl
8
Super miejsce na nocleg w podróży do Włoch
Pros:

Blisko autostrady, brak hałasu w nocy, przechowalnia rowerów i dobre śniadania.

Cons:

Brak minusów

2026-06-15 • via Nuitee
A
Annie Lin • extended_group • tw
9
2026-06-14 • via Nuitee
G
Gerhard • couple • de
8
2026-06-14 • via Nuitee
S
Salima • couple • de
8
2026-06-13 • via Nuitee
B
Birgit • solo_traveller • de
4
Pros:

Die Lage

Cons:

Die Lage

2026-06-07 • via Nuitee
S
Solbjørg • couple • no
10
Pros:

Utrolig hyggelig personale👍

2026-06-05 • via Nuitee
P
Peter • couple • de
6
2026-06-04 • via Nuitee
A
Andrea • extended_group • de
9
2026-06-03 • via Nuitee
J
Jens-Uwe • couple • de
7
2026-06-02 • via Nuitee