Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for travelers
Cons:
Need for better cleanliness in some areas
Inconsistency in food quality

Categories

Cleanliness
7.13
Some reviews mentioned the need for better cleaning, specifically on balconies and common areas.
Service
9.1
Multiple reviews praised the friendly and helpful staff.
Location
9.14
Conveniently located near main roads and beautiful surroundings.
Room Quality
8.59
Rooms were generally described as nice and clean.
Amenities
8.12
Amenities like saunas were appreciated, but some received requests for better upkeep.
Value for Money
8.08
Most reviews found the pricing reasonable for the level of service received.
Food and Beverage
7.63
While the offerings were generally good, some reviews indicated issues with meal quality.
Overall Experience
8.6
Overall, guests expressed positive sentiments and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:27

Property Description

Luxurious Accommodations
Parkhotel Matrei offers elegantly designed rooms with modern amenities, including satellite TV, free Wi-Fi, and private balconies with stunning views. Upgrade to the best rooms for extra comfort with seating areas and flat-screen TVs.

Culinary Delights
Indulge in a gastronomic experience at the Enneberg and Hafner Stube restaurants, serving a variety of Austrian, Tyrolean, and international dishes. Enjoy the cozy ambiance and savor delicious specialties prepared by skilled chefs.

Relaxation and Recreation
Unwind in the tranquil Feng-Shui garden or by the fireplace in the lounge room. Pamper yourself at the Matreyum spa with a sauna, steam bath, cold water cave, tanning beds, and massage services. Families can enjoy the bowling alley, playground, and games room while guests staying longer can explore the area with complimentary electric bike rentals.

Experience luxury and comfort at Parkhotel Matrei – book your stay now for an unforgettable getaway.

Important information:

Please note that guests on a half-board arrangement are kindly requested to arrive before 18:00.

When booking more than 5 rooms, different policies and additional supplements may apply.

Kindly note that during the lockdown Parkhotel Matrei is open for business travelers only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: INN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 9.50 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 948 reviews
Cleanliness: 7.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
J
JENS • solo_traveller • de
6
Pros:

Extrem gute Lage für die Weiterfahrt nach Italien.
Top freundlich und sehr zuvorkommend.
Das Essen am Abend war gut und der
Preis war sehr gut.

Cons:

Habe Keise Kritik

2026-07-25 • via Nuitee
M
Marcel • solo_traveller • nl
9
Wunderbares hotel
Pros:

Toegankelijkheid en fijne 4 persoonskamer. Toilet en douche super schoon

Cons:

Te kort geweest om iets te kunnen noemen

2026-07-22 • via Nuitee
D
de weerd • family_with_children • nl
10
Super!!
Pros:

Fantastische plek! Fijn ontvangst

Cons:

Niets! Alles perfect

2026-07-22 • via Nuitee
V
Vladimír • family_with_children • cz
2
Starý, špinavý a neudržovaný hotel.
Pros:

Dobrá poloha u Brenneru a self check-in, jediné výhody tohoto ubytování.

Cons:

Velmi hlučné místo - hluk z dálnice slyšíte i přes zavřená okna.
Velmi staré a špatně udržované vybavení, rozpadající se sprchový kout, popraskané obklady, nefunkční odvětrání koupelny, špína a plíseň ve sprchovém koutě, špinavé koberce na chodbách.
Otevřete pokoj a v koupelně u WC jsou dvě prázdné ruličky od toaletního papíru - to se mi ještě nikdy nikde nestalo, vypadalo to, jako kdyby před námi koupelnu nikdo neuklidil.
Extrémně tvrdé matrace, otrhané ručníky.
Celkově hotel působí spíše jako levná ubytovna a ne jako hotel. Opravdu neexistuje jediný důvod, proč se zde ubytovat znovu.

2026-07-20 • via Nuitee
C
cindy • family_with_children • nl
9
2026-07-20 • via Nuitee
J
Jürgen • solo_traveller • de
8
2026-07-18 • via Nuitee
K
Koen • family_with_children • nl
7
Prima locatie om te overnachten
Pros:

Locatie

Cons:

Het was een warme dag/ nacht, waardoor het raam open moest echter gaf dit veel geluidsoverlast.

2026-07-18 • via Nuitee
P
Philipp • solo_traveller • de
9
2026-07-15 • via Nuitee
M
Martinus • family_with_children • nl
8
Mooi hotel op doorreis.
Pros:

Locatie langs de snelweg, zwembad dichtbij.

Cons:

Geen airco.

2026-07-14 • via Nuitee
K
Kim • solo_traveller • dk
8
2026-07-14 • via Nuitee
T
Tomasz • family_with_children • pl
10
2026-07-13 • via Nuitee
K
Kit Stender • family_with_children • dk
6
2026-07-12 • via Nuitee
M
Mark • family_with_children • nl
9
Goed hotel, lief personeel en perfecte locatie voor een tussenstop of langer verblijf
Pros:

Perfecte locatie in de Brennerpas op doortocht naar Italië. Vriendelijk personeel en nette kamer. De tuin met herten etc. erg mooi en wij hebben heerlijk gegeten in het restaurant. We hebben geen gebruik gemaakt van het ontbijt.

Cons:

Wij vonden het bed iets minder comfortabel maar dat is persoonlijke smaak misschien.

2026-07-09 • via Nuitee
J
jan • couple • nl
9
Prima hotel voor een nacht, niks op aan te merken.
Pros:

Prima hotel, wij waren er maar een nacht.

2026-07-09 • via Nuitee
G
Gerhard • solo_traveller • de
8
Pros:

Schönes hotel ..alles gut ..Wir kommen wieder ...

2026-07-08 • via Nuitee
J
Joakim • couple • se
5
2026-07-07 • via Nuitee
K
Karel • couple • cz
8
2026-07-07 • via Nuitee
J
Jamie • solo_traveller • it
10
2026-07-07 • via Nuitee
M
Marcel • couple • nl
8
Leuk hotel. Prima om te overnachten op doorreis naar Italië
Pros:

Ontbijt was prima. Leuk hotel.

2026-07-02 • via Nuitee
H
Hermann • solo_traveller • de
7
2026-06-24 • via Nuitee