Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for travelers
Cons:
Need for better cleanliness in some areas
Inconsistency in food quality

Categories

Cleanliness
7.13
Some reviews mentioned the need for better cleaning, specifically on balconies and common areas.
Service
9.1
Multiple reviews praised the friendly and helpful staff.
Location
9.14
Conveniently located near main roads and beautiful surroundings.
Room Quality
8.59
Rooms were generally described as nice and clean.
Amenities
8.12
Amenities like saunas were appreciated, but some received requests for better upkeep.
Value for Money
8.08
Most reviews found the pricing reasonable for the level of service received.
Food and Beverage
7.63
While the offerings were generally good, some reviews indicated issues with meal quality.
Overall Experience
8.6
Overall, guests expressed positive sentiments and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:27

Property Description

Luxurious Accommodations
Parkhotel Matrei offers elegantly designed rooms with modern amenities, including satellite TV, free Wi-Fi, and private balconies with stunning views. Upgrade to the best rooms for extra comfort with seating areas and flat-screen TVs.

Culinary Delights
Indulge in a gastronomic experience at the Enneberg and Hafner Stube restaurants, serving a variety of Austrian, Tyrolean, and international dishes. Enjoy the cozy ambiance and savor delicious specialties prepared by skilled chefs.

Relaxation and Recreation
Unwind in the tranquil Feng-Shui garden or by the fireplace in the lounge room. Pamper yourself at the Matreyum spa with a sauna, steam bath, cold water cave, tanning beds, and massage services. Families can enjoy the bowling alley, playground, and games room while guests staying longer can explore the area with complimentary electric bike rentals.

Experience luxury and comfort at Parkhotel Matrei – book your stay now for an unforgettable getaway.

Important information:

Please note that guests on a half-board arrangement are kindly requested to arrive before 18:00.

When booking more than 5 rooms, different policies and additional supplements may apply.

Kindly note that during the lockdown Parkhotel Matrei is open for business travelers only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: INN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 9.50 per person per night when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 917 reviews
Cleanliness: 7.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
J
John • extended_group • nl
9
Kort en goed.
Pros:

Vriendelijke ontvangst, ideaal voor tussenstop naar Italië. Goede keuken. Mooie ruime en schone kamers. Hondvriendelijk.

Cons:

Het weer. 😜

2026-05-29 • via Nuitee
V
Valerij • family_with_children • de
7
2026-05-29 • via Nuitee
R
Rosalie • solo_traveller • be
9
Pros:

Vriendelijk personeel, goede matras, restaurant

Cons:

Ontbijt was ok, maar op andere plaatsen tijdens onze roadtrip was het beter

2026-05-25 • via Nuitee
S
Saskia • extended_group • nl
9
Prachtig mooi authentiek Oostenrijks hotel.
Pros:

Een heel mooi, klassiek Oostenrijks hotel. Telkens viel er weer wat noeuws te zien, zoeel binnen als in de schitterend aangelegde tuin. Vriendelijk personeel en lekker eten. Wijzelf hadden een schitterend mooie hoek-kamer met groot balkon en onze vrienden een ietwat kleinere kamer maar ook niet minder mooi.

Cons:

Enige tip die onze vrienden laten meegeven is om iets van antislip in het bad/douchebak te leggen wsnt die was vrij glad. Maar we begrepen dat de kamers later dit jaar vernieuwd gaan worden, dus mogelijk dat daar dan ook al rekening mee gehouden is/wordt.

2026-05-24 • via Nuitee
J
Johann • solo_traveller • at
8
Alles gut geklappt
2026-05-17 • via Nuitee
W
Wolfgang • solo_traveller • at
7
2026-05-14 • via Nuitee
W
Wolfgang • solo_traveller • at
10
2026-05-13 • via Nuitee
M
Maryna • solo_traveller • ua
6
Never book room with breakfast
Pros:

Clean hotel with great location, warm room

Cons:

Weak wifi signal, leaking shower hose. Never book a room with breakfast! First of all, the breakfast is not worth it, secondly, if your plans change and you have to leave before breakfast, you will not get any compensation, no coffee, no sandwich to take away. The night before, when I told them I had to leave an hour early, they made fun of me and said they couldn't offer me anything, but maybe they would feed me breakfast if I stayed here next time.

2026-05-11 • via Nuitee
W
w.j. • family_with_children • nl
8
Als tussenstop richting Italië uitstekend
Pros:

Het diner was uitstekend, bedden sliepen goed en heel erg vriendelijk personeel. En het opladen van de elektrische auto bij het hotel was super.

2026-04-27 • via Nuitee
M
Magdalena • family_with_children • pl
10
Nice hotel service
Pros:

Good continental breakfast.

2026-04-27 • via Nuitee
C
Christina • couple • at
9
2026-04-27 • via Nuitee
P
Pamela • solo_traveller • de
8
2026-04-24 • via Nuitee
A
Ayla • solo_traveller • de
9
2026-04-24 • via Nuitee
T
Thomas • couple • de
7
2026-04-23 • via Nuitee
J
Jens • couple • de
8
Durchaus empfehlenswert
Pros:

Es ist zentral gelegen, sehr freundlicher Empfang… gute parkplatzmöglichkeiten

Cons:

Die Dusche im Badezimmer war sehr klein und ist nicht dicht .

2026-04-22 • via Nuitee
A
Adele • couple • be
10
Very nice hotel on the Brenner pass in Austria
Pros:

We stayed for one night in March 2026. Good choice for us. Free parking right outside. Lovely Austrian furnishings. The room was a good size, with balcony. Elevator. We had dinner in the hotel restaurant. It was very good as was breakfast.

2026-04-15 • via Nuitee
• couple • se
8
2026-04-13 • via Nuitee
D
Diana • family_with_children • de
8
Pros:

Sehr freundliches Personal überall, besonders der nette Kellner im Restaurant am Abend.

2026-04-10 • via Nuitee
J
johan • solo_traveller • nl
8
2026-04-07 • via Nuitee
G
Giulia • solo_traveller • it
10
2026-04-06 • via Nuitee