Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Noisy due to bar
Room size smaller than expected
Overpriced for some amenities

Categories

Cleanliness
9.49
Rooms were very clean and well maintained, mentioned positively in several reviews.
Service
9.96
Staff were repeatedly described as friendly and helpful.
Location
10
Exceptional location mentioned multiple times, especially for Christmas markets.
Room Quality
9
Room quality is good, though some noted rooms were small.
Amenities
8.95
Amenity offerings rated well, though some comments suggested improvements.
Value for Money
8.48
Some complaints regarding pricing suggest this category is lower.
Food and Beverage
9.44
Breakfast received high praise, especially the quality, but pricing noted as high.
Overall Experience
9.89
Overall experience was extremely positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:36

Property Description

Centrally Located in the Old Town
Experience the charm of Innsbruck by staying at Altstadthotel Weißes Kreuz - In der Fußgängerzone, nestled in the heart of the old town. Immerse yourself in the rich history and culture just steps away from the Imperial Palace Innsbruck.

Convenient Connectivity
With Innsbruck Airport a mere 3 km away and the Main Station within 900 meters, traveling to and from the hotel is a breeze. The Maria-Theresienstraße Bus Stop nearby ensures easy access to explore the city and its surroundings.

Modern Comforts
Enjoy the convenience of free WiFi throughout the property, perfect for staying connected with your loved ones or catching up on work while away. Book your stay now and indulge in a blend of history and modern amenities at Altstadthotel Weißes Kreuz.

Important information:

No private parking is available, only public garage nearby.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that until mid of June there is a construction work in front of the hotel, there might be some noise from 07:00 am - we try our best to accommodate guests in the quieter rooms .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a pedestrian-only zone.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for € 40 per person per night when using an available extra bed.
    Adults stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 4216 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 8.95
Value for Money: 8.48
Food and Beverage: 9.44
Overall Experience: 9.89
N
Nick • couple • nl
9
Top locatie, vriendelijke personeel. Prettig verblijf.
Pros:

Super vriendelijke personeel, moderne kamers. Netjes en stijlvol.

Cons:

Nadeel van een pand midden in de stad, straat geluiden ontkom je niet aan.

2026-07-25 • via Nuitee
Özge • family_with_children • tr
8
A great choice for Innsbruck
Pros:

The hotel is at the heart of Innsbruck. Its newly decorated so don't let the exterior fool you. It is clean and comfortable. The breakfast was also great.

Cons:

Check-out should be 12:00 as it is in the rest of the world.

2026-07-24 • via Nuitee
D
Dennis • couple • de
8
2026-07-24 • via Nuitee
C
Céleste • solo_traveller • fr
10
2026-07-24 • via Nuitee
P
Patrulescu • couple • ro
10
2026-07-23 • via Nuitee
K
Kevin • solo_traveller • us
10
Going Green
Pros:

Very swanky and loved the extra space with the chairs attached to the hotel room!

Cons:

Comfortable and cozy - nothing that we didn't like!

2026-07-23 • via Nuitee
A
Abdullrhman • couple • qa
1
من أسوء الفنادق التي سكنتها في حياتي
Pros:

من أسوء مايمكن أن تسكن به صعوبة الوصول الية وداخل السوق والاستقبال في الدور السادس مع البار

Cons:

من أسوء مايمكن أن تسكن به صعوبة الوصول الية وداخل السوق والاستقبال في الدور السادس مع البار

2026-07-23 • via Nuitee
R
Roswitha • solo_traveller • de
10
Pros:

Das Hotel ist in einer super Lage direkt in der Altstadt. Das Personal ist sehr charmant und sehr freundlich. Die Zimmer und das Hotel sowie das Frühstück hervorragend. Wir kommen sehr gern wieder und ich kann es nur empfehlen!

2026-07-23 • via Nuitee
S
Smeulders • solo_traveller • nl
8
2026-07-22 • via Nuitee
F
Frank • family_with_children • be
9
Prachtig stadscentrum in de oude binnenstad. Vriendelijk personeel
Pros:

Logging vlak in het Oude stadscentrum

Cons:

Er was geen frigo op de kamer. De straatkant is heel luidruchtig tot diep in de nacht. Oordopjes zijn aan te raden.

2026-07-22 • via Nuitee
S
Sabine • couple • at
9
2026-07-22 • via Nuitee
A
Anna • family_with_children • se
7
Perfekt läge med underbar frukost och trevlig personal!
Pros:

Det var en fantastisk frukost med otroligt tillmötesgående personal som ordnade så vi fick ta med god frukost till vår trötta tonåring på rummet!

Cons:

Inte så bra luft på rummet

2026-07-22 • via Nuitee
D
Daniel • extended_group • de
9
2026-07-21 • via Nuitee
J
Jacqueline • solo_traveller • ch
8
2026-07-21 • via Nuitee
K
Karin • solo_traveller • nl
9
Geweldig
Pros:

Locatie, luxe kamers, vriendelijk personeel, prachtige bar en zeer uitgebreid ontbijt

Cons:

Alles was top

2026-07-20 • via Nuitee
R
Ricci • solo_traveller • nl
10
2026-07-20 • via Nuitee
E
Ester • couple • ch
10
Superbe hôtel en plein centre d'Innsbruck !
Pros:

Super hôtel, très beau, avec un personnel très gentil et situé dans le centre d'Innsbruck. Toute la ville peut être visitée à pied. La chambre était très propre et le lit très confortable. Nous avons pris le petit-déjeuner, qui était très copieux et délicieux, avec beaucoup de choix.

2026-07-19 • via Nuitee
J
Jens • family_with_children • de
9
2026-07-19 • via Nuitee
H
Heather • solo_traveller • ca
8
2026-07-18 • via Nuitee
D
David • couple • gb
10
Taking accomodation to new heights in Innsbruck
Pros:

A really great place to stay. Style, comfort, helpful staff, central location with option for parking close by. The terrace attached to room made for a pleasant place to relax. The free welcome drink in the upmarket bar was appreciated.

Cons:

Nothing.

2026-07-17 • via Nuitee