Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Noisy due to bar
Room size smaller than expected
Overpriced for some amenities

Categories

Cleanliness
9.49
Rooms were very clean and well maintained, mentioned positively in several reviews.
Service
9.96
Staff were repeatedly described as friendly and helpful.
Location
10
Exceptional location mentioned multiple times, especially for Christmas markets.
Room Quality
9
Room quality is good, though some noted rooms were small.
Amenities
8.95
Amenity offerings rated well, though some comments suggested improvements.
Value for Money
8.48
Some complaints regarding pricing suggest this category is lower.
Food and Beverage
9.44
Breakfast received high praise, especially the quality, but pricing noted as high.
Overall Experience
9.89
Overall experience was extremely positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:36

Property Description

Centrally Located in the Old Town
Experience the charm of Innsbruck by staying at Altstadthotel Weißes Kreuz - In der Fußgängerzone, nestled in the heart of the old town. Immerse yourself in the rich history and culture just steps away from the Imperial Palace Innsbruck.

Convenient Connectivity
With Innsbruck Airport a mere 3 km away and the Main Station within 900 meters, traveling to and from the hotel is a breeze. The Maria-Theresienstraße Bus Stop nearby ensures easy access to explore the city and its surroundings.

Modern Comforts
Enjoy the convenience of free WiFi throughout the property, perfect for staying connected with your loved ones or catching up on work while away. Book your stay now and indulge in a blend of history and modern amenities at Altstadthotel Weißes Kreuz.

Important information:

No private parking is available, only public garage nearby.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that until mid of June there is a construction work in front of the hotel, there might be some noise from 07:00 am - we try our best to accommodate guests in the quieter rooms .

Please note: the A/C cools down by a few degrees depending on outside temperatures, as it is a integrated cooling / ventilation systemPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a pedestrian-only zone.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

9.4
Based on 4358 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 8.95
Value for Money: 8.48
Food and Beverage: 9.44
Overall Experience: 9.89
D
D. • couple • ch
8
2026-10-31 • via Nuitee
M
Manuela • couple • at
10
2026-10-31 • via Nuitee
B
Barbara • family_with_children • de
10
2026-10-30 • via Nuitee
J
John • couple • gb
10
Extremely welcoming and friendly staff… an amazing place to stay for a few days.
Pros:

Ideally situated in the old town. Very clean modern and trendy decor.

Cons:

Nothing

2026-10-29 • via Nuitee
A
Adolf • couple • at
10
War gerne da und werde es weiterempfehlen
Pros:

Frühstück 1A, Lage optimal

Cons:

Da fällt mir NICHTS ein.

2026-10-29 • via Nuitee
P
Petra • family_with_children • at
8
2026-10-29 • via Nuitee
I
IOANNIS • couple • gr
9
2026-10-29 • via Nuitee
C
Cecilia • couple • ar
10
Pros:

Ubicación excelente a un paso de todo, la atención muy amable y dispuestos para solucionar cualquier cosa!!!!

2026-10-29 • via Nuitee
G
Gyuri • couple • hu
10
2026-10-28 • via Nuitee
N
negahdar • solo_traveller • it
10
2026-10-28 • via Nuitee
E
Erin • couple • us
10
Pros:

The location was incredible! We ate at the Italian restaurant below the hotel and walkability throughout the entire area was amazing!

Cons:

Having to lug our suitcases because of the closed pedestrian area from the parking garage.

2026-10-26 • via Nuitee
R
Renate • couple • at
10
Pros:

Sehr gut gefallen hat uns die gelungene Kombination von alt und modern, sowie dass im Haus sowohl eine wunderbare Bar, die Blaue Brigitte, als auch ein hervorragendes italienisches Restaurantino, das Innsieme, vorhanden sind.
Besonders begeistert waren wir von dem freundlichen Personal in allen Bereichen und den Chefitäten Brigitte und Thomas!
Die Lage des Hotels ist nicht nur perfekt, um die Sehenswürdigkeiten der Innenstadt von Innsbruck zu Fuß zu erkunden, sondern auch für Einkaufsbummel.

Cons:

Da gab es nichts.

2026-10-26 • via Nuitee
G
Gaia • couple • it
10
2026-10-26 • via Nuitee
K
Karen • solo_traveller • us
9
2026-10-25 • via Nuitee
M
Marco • couple • it
10
Piacevole soggiorno
Pros:

Soggiorno confortevole in una struttura elegante e finemente arredata, ottima esperienza al bar del rooftop.
Ottima l’accoglienza alla reception, personale estremamente disponibile.

2026-10-25 • via Nuitee
M
Margit • couple • de
10
2026-10-24 • via Nuitee
S
Stefanie • couple • de
10
2026-10-24 • via Nuitee
M
Mateusz • couple • pl
10
Pros:

Bardzo elegancki hotel w ścisłym centrum za stosunkowo niską cenę.

2026-10-23 • via Nuitee
A
Ahmed • extended_group • ae
10
2026-10-22 • via Nuitee
R
Remy • couple • fr
9
2026-10-21 • via Nuitee