Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Noisy due to bar
Room size smaller than expected
Overpriced for some amenities

Categories

Cleanliness
9.49
Rooms were very clean and well maintained, mentioned positively in several reviews.
Service
9.96
Staff were repeatedly described as friendly and helpful.
Location
10
Exceptional location mentioned multiple times, especially for Christmas markets.
Room Quality
9
Room quality is good, though some noted rooms were small.
Amenities
8.95
Amenity offerings rated well, though some comments suggested improvements.
Value for Money
8.48
Some complaints regarding pricing suggest this category is lower.
Food and Beverage
9.44
Breakfast received high praise, especially the quality, but pricing noted as high.
Overall Experience
9.89
Overall experience was extremely positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:36

Property Description

Centrally Located in the Old Town
Experience the charm of Innsbruck by staying at Altstadthotel Weißes Kreuz - In der Fußgängerzone, nestled in the heart of the old town. Immerse yourself in the rich history and culture just steps away from the Imperial Palace Innsbruck.

Convenient Connectivity
With Innsbruck Airport a mere 3 km away and the Main Station within 900 meters, traveling to and from the hotel is a breeze. The Maria-Theresienstraße Bus Stop nearby ensures easy access to explore the city and its surroundings.

Modern Comforts
Enjoy the convenience of free WiFi throughout the property, perfect for staying connected with your loved ones or catching up on work while away. Book your stay now and indulge in a blend of history and modern amenities at Altstadthotel Weißes Kreuz.

Important information:

No private parking is available, only public garage nearby.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that until mid of June there is a construction work in front of the hotel, there might be some noise from 07:00 am - we try our best to accommodate guests in the quieter rooms .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is located in a pedestrian-only zone.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for € 40 per person per night when using an available extra bed.
    Adults stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 4181 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 8.95
Value for Money: 8.48
Food and Beverage: 9.44
Overall Experience: 9.89
B
Barbara • couple • at
10
2026-07-04 • via Nuitee
T
Traci • family_with_children • us
9
Would absolutely stay here again
Pros:

The location could not be beat and the bed was very comfortable

Cons:

It is not that we didn't like it, but it was a small adjustment to get used to the bathroom having a separate area but not a separate room.

2026-07-04 • via Nuitee
L
Larisa • solo_traveller • ru
10
Идеальное месторасположение, остроумный дизайн, вкусная и не банальная еда!
Pros:

Феноменально талантливый и остроумный изысканный дизайн! Редчайшее сочетание вкуса, стиля, меры!
Завтраки - уникальные!!!
Нет пошлых сосисок колбасы и прочего банального набора! Все изысканные, вкусное, выбор огромный! Артишоки и печеная тыква - сделали мой день! Завтрак это целое приключение!!!

2026-07-04 • via Nuitee
M
marek • couple • sk
9
Pros:

Polosha a hotel ako celok je velmi pekny

Cons:

Veľkosť izby je skor pre trpazlíkov ako v Japonsku ale izba pekná čistá

2026-07-03 • via Nuitee
P
Peter • extended_group • us
9
2026-07-03 • via Nuitee
J
Jury • family_with_children • us
9
GREAT location and GREAT city!
Pros:

Location was OUTSTANDING!! My sons bed was a bump out and he could see the Golden roof and all of the action below. Size of the room was great for 3 people. Breakfast was outstanding plenty of selection. Staff was great.

Cons:

There was nothing that we didn't like, except the price could be a little cheaper.

2026-07-03 • via Nuitee
A
Alyson • solo_traveller • nz
9
2026-07-03 • via Nuitee
B
Branko • extended_group • us
9
2026-07-03 • via Nuitee
G
Gillian • solo_traveller • gb
10
2026-07-02 • via Nuitee
L
Loïc • couple • fr
8
Une belle découverte
Pros:

Le petit déjeuner; l’emplacement, la propreté et le balcon.

Cons:

La taille de la chambre et le manque de rangement pour un séjour de plusieurs jours

2026-07-01 • via Nuitee
H
Heidi • solo_traveller • us
10
Pros:

Charming, clean and amazing location. The staff was also lovely and helpful and really appreciated the glass of bubbly after a long trip!

2026-07-01 • via Nuitee
P
Pleshko • solo_traveller • at
8
2026-06-30 • via Nuitee
P
Patrick - Göteborg • solo_traveller • se
9
Pros:

Läget.

Cons:

Handfatet utanför toaletten och resten av badrummsupplägget. Fattig frukost. Snurrig frukostpersonal.

2026-06-30 • via Nuitee
J
Josef • solo_traveller • at
10
Pros:

Frühstücksbuffet. Die Kombination von Selbstbedienung und Service.

Cons:

Die düstere Zimmerausmalung

2026-06-28 • via Nuitee
W
Wolfgang • couple • de
7
2026-06-27 • via Nuitee
B
Bas • solo_traveller • nl
9
2026-06-27 • via Nuitee
C
Cheryl • couple • nl
9
2026-06-26 • via Nuitee
R
Rebekah • couple • au
10
Amazing location, comfortable bed and great breakfast.
Pros:

We loved our stay here, the staff were friendly, the bed and room comfortable. The breakfast was great and the hotel quiet but central.

Cons:

Nothing

2026-06-26 • via Nuitee
W
Wendy • couple • au
6
The description suggested a unique historical hotel but this not reflected in any way once you enter the doors.
Pros:

It was clean and well located

Cons:

It lacked any reference to being an historical boutique or unique hotel. It resembled an unimaginatively renovated modern hotel.

2026-06-26 • via Nuitee
C
Christina • couple • ca
9
Pros:

You will not find a better location in Innsbruck! Plus the history of the building makes for a unique stay. The staff is exceptionally helpful.

2026-06-25 • via Nuitee