Palais-Hotel Erzherzog Johann

Hotels
8.5 (4794 reviews)
Sackstraße 3-5 , Graz , at
+43316811616

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Noisy environment during early hours

Categories

Cleanliness
7.5
Some reviews mentioned issues with cleanliness, such as dirty walls and odors in the bathroom.
Service
9
General mentions of friendly and helpful staff.
Location
9
Many reviews praised the hotel's excellent central location.
Room Quality
8
Mixed sentiments with some rooms being nice, while others described as shabby.
Amenities
8.5
General sentiment of satisfaction with amenities provided.
Value for Money
8.5
Overall perception of good value given the location and services.
Food and Beverage
9
Consistent positive mentions about breakfast quality.
Overall Experience
8.5
A generally positive experience though some issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Accommodation in the Heart of Graz

Prime Location: The Palais-Hotel Erzherzog Johann is ideally located in Graz's old town, just a stone's throw away from the main square. Guests can easily explore the city's main attractions due to its central location.

Exquisite Dining and Entertainment: Indulge in a delightful experience at the renowned "Ernst Fuchs Bar" within the hotel premises, offering a wide array of cocktails and refreshments. Perfect for unwinding after a day of sightseeing.

Relaxation and Wellness: After a day of exploration, guests can rejuvenate in the hotel's sauna, infrared cabin, and fitness room. The individually furnished rooms, reflecting a baroque palace's elegance, provide a luxurious retreat for visitors.

Experience the perfect blend of history and modern comfort at Palais-Hotel Erzherzog Johann. Book your stay now and immerse yourself in Graz's charm.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children from 7 years old to 14 years old stay for € 23 per person per night when using an available extra bed.
    People 15 years old and over stay for € 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4794 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
T
Thomas • solo_traveller • us
10
We had a wonderful stay at the hotel
Pros:

Location, history and wonderful bar

Cons:

There was a sewer smell. Oming from toilet in the late evening until late morning

2026-07-03 • via Nuitee
K
Kim • couple • gb
7
Oldy worldy hotel in an ideal location for exploring Graz
Pros:

Old quirky hotel, fabulous location in the center of Graz.

Cons:

Floor in the hotel room was VERY noisy - loudly creaked with every footstep. The shower water was very inconsistent - boiling one second and then freezing the next second. Breakfast wasn't really worth the money - pastries were hard and no way we ate/drank 23 euro's worth every day.

2026-07-03 • via Nuitee
P
pascale • couple • fr
10
Hôtel très central plein de charme
Pros:

L’hôtel est un ancien palais les chambres sont autour d’une verrière pleine de plantes vertes la chambre était spacieuse des plafonds hauts un plateau de courtoisie un frigo un lit xxl une salle de bains avec baignoire

Cons:

Rien

2026-07-02 • via Nuitee
T
Tibor • couple • hu
9
2026-07-01 • via Nuitee
T
Thomas • solo_traveller • at
9
2026-06-30 • via Nuitee
M
Monica • solo_traveller • be
8
Pros:

Location in an historical building,
Position in the city center

Cons:

Dust on the furniture and the carpet.
Too expensive for not having the breakfast included

2026-06-30 • via Nuitee
P
Peter • couple • li
5
Zweckmässig mehr auch nicht
Pros:

Lage ausgezeichnet direkt im Zentrum Altstadt.

Cons:

Zimmer sehr abgewohnt, nicht gründlich sauber, für ein 4 Sterne Palais-Hotel nicht wirklich akzeptabel höchstens 3 Sterne Kategorie.
Klimaanlage nicht einstellbar.

2026-06-29 • via Nuitee
A
Alan • solo_traveller • gb
3
Pros:

Location

Cons:

Air con FIXED at 22
Not good enough for hot box room

2026-06-29 • via Nuitee
G
Graham • solo_traveller • gb
8
2026-06-29 • via Nuitee
A
Anu • solo_traveller • fi
8
Kaupunkiloma lähellä kaikkea
Pros:

Oikein viehättävä interiööri ja loistava sijainti. Hyvä aamiainen. Ystävällinen henkilökunta vaihtoi mukisematta erittäin meluisan yhden hengen huoneen sellaiseen, jossa toisen puolen naapurihuoneessa ei majoittujia. Hotelli ei siis ollut täysi, koska tällainen onnistui.

Cons:

Yhden hengen huoneissa (ikkunat kadulle päin) olematon äänieristys, ja pohjapiirustuksen perusteella hyvin ohuet seinät. Kyseessä lienee myöhemmin tehdyt pikku huoneet. Kuulin huoneeseen naapurien puheen (tunnistin kielen), yskimisen ja television äänet. Puhuin kyseisten naapureiden kanssa, jotka totesivat television olevan tavallisella voimakkuudella päällä eivätkä he mielestäni olleet mitään juhlijoita. Varatkaa siis isompia huoneita.

2026-06-28 • via Nuitee
S
Seda • couple • tr
10
2026-06-28 • via Nuitee
W
Walter • solo_traveller • at
7
Durchschnitt
Pros:

Gute Lage

Cons:

Personal nicht sehr freundlich, Frühstück durchschnittlich

2026-06-28 • via Nuitee
C
Chantal • family_with_children • at
10
Pros:

Das Ambiente ist zauberhaft, die Lage mitten in der Stadt dennoch ruhig. Personl freundlich und umsichtig.

2026-06-26 • via Nuitee
T
Thomas • couple • at
10
2026-06-26 • via Nuitee
D
dclarson • solo_traveller • us
9
Great location
Pros:

Excellent location right next to the main square. Comfortable, quiet room.

Cons:

When you enter the room, there's a small foyer with doors to the bedroom, WC, and bathroom. The light comes on automatically with motion detection and it's very bright. Convenient until you're blinded in the middle of the night on your way to the WC! Very annoying.

2026-06-24 • via Nuitee
L
laura • solo_traveller • it
10
2026-06-24 • via Nuitee
H
Heiko • solo_traveller • de
9
2026-06-24 • via Nuitee
F
Felix Hoepfl • solo_traveller • de
9
Pros:

Der Lichthof mit dem Frühstücksraum hat eine tolle Atmosphäre. Das Frühstück wae sehr abwechslungsreich.

Cons:

Es gab keine Aussicjt, da das Zimmer nur Fenster zu einem kleinen Innemhof hatte. Aber dafür war es dann sehr ruhig....das war mir wichtiger.

2026-06-24 • via Nuitee
R
Rastislav • solo_traveller • sk
9
Pros:

Skvelé raňajky s bohatým výberom pre každého. Priestranná izba. Moderná kúpeľňa s veľkou vaňou a primeraným tlakom v sprche. Lokalita priamo v centre, iba pár minút chôdze od Murinsel a Schlossbergbahn. Možnosť celodenného parkovania v blízkom nákupnom centre.

2026-06-24 • via Nuitee
A
ALDONA • couple • pl
3
Nie polecam
Pros:

Sniadanie i lokalizacja ok

Cons:

Pokoj. Szyby były zaklejone taśma, przez co miałam odczucie ze jestem w szpitalu psychiatrycznym. Za takie pieniadze to nie do pomyslenia.

2026-06-24 • via Nuitee