Palais-Hotel Erzherzog Johann

Hotels
8.5 (4732 reviews)
Sackstraße 3-5 , Graz , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Noisy environment during early hours

Categories

Cleanliness
7.5
Some reviews mentioned issues with cleanliness, such as dirty walls and odors in the bathroom.
Service
9
General mentions of friendly and helpful staff.
Location
9
Many reviews praised the hotel's excellent central location.
Room Quality
8
Mixed sentiments with some rooms being nice, while others described as shabby.
Amenities
8.5
General sentiment of satisfaction with amenities provided.
Value for Money
8.5
Overall perception of good value given the location and services.
Food and Beverage
9
Consistent positive mentions about breakfast quality.
Overall Experience
8.5
A generally positive experience though some issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Accommodation in the Heart of Graz

Prime Location: The Palais-Hotel Erzherzog Johann is ideally located in Graz's old town, just a stone's throw away from the main square. Guests can easily explore the city's main attractions due to its central location.

Exquisite Dining and Entertainment: Indulge in a delightful experience at the renowned "Ernst Fuchs Bar" within the hotel premises, offering a wide array of cocktails and refreshments. Perfect for unwinding after a day of sightseeing.

Relaxation and Wellness: After a day of exploration, guests can rejuvenate in the hotel's sauna, infrared cabin, and fitness room. The individually furnished rooms, reflecting a baroque palace's elegance, provide a luxurious retreat for visitors.

Experience the perfect blend of history and modern comfort at Palais-Hotel Erzherzog Johann. Book your stay now and immerse yourself in Graz's charm.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children from 7 years old to 14 years old stay for € 23 per person per night when using an available extra bed.
    People 15 years old and over stay for € 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4732 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
N
Nikoleta • solo_traveller • at
10
Pros:

​Simply a gorgeous and historic hotel! This was already our second time staying at the Palais Erzherzog Johann. ​The hotel radiates a very special historic charm without sacrificing modern comfort.

For us, this hotel is a heartfelt recommendation for anyone looking for something truly special. Thank you to the entire team for a wonderful stay – we are already looking forward to our next visit!

2026-06-20 • via Nuitee
M
Milena • solo_traveller • at
8
Pros:

Super Lage! Gutes Frühstück und super Bar im Hotel!!

Cons:

Personal war ganz freundlich aber nicht besonders, Duschen war total blöd und auch die Lage des Zimmers war nur so lala.

2026-06-20 • via Nuitee
O
Orildo • couple • br
10
muito bom
Pros:

excelente localização, café da manha muito bom, quarto bem amplo roupas de cama muito boa.

2026-06-18 • via Nuitee
R
Roland • solo_traveller • de
8
Rundum empfehlenswert für einen kurzen Aufenthalt in Graz.
Pros:

Schönes, altes Hotel in hervorragender Lage direkt am Hauptplatz. Wunderschöner Frühstücksraum und auch sehr gutes Frühstück. Personal sehr nett und aufmerksam.

Cons:

Zimmer war nicht gut abzudunkeln. Teppiche in den Fluren zum Teil mit Klebeband notdürftig repariert.

2026-06-18 • via Nuitee
J
Judit • solo_traveller • hu
10
Pros:

Beautiful hotel in the best place of Graz. Fantastic bteakfast in an elegant breakfast room. Very polite and helpful personal.

Cons:

Everithing was all right.

2026-06-17 • via Nuitee
S
Stefan • solo_traveller • de
10
Pros:

Tolle Lage in der Innenstadt.
Sehr gutes Frühstück und sehr freundliches Personal.

2026-06-17 • via Nuitee
H
Helmut • couple • it
9
2026-06-16 • via Nuitee
F
Florin • solo_traveller • it
8
2026-06-15 • via Nuitee
J
Jerzy • solo_traveller • pl
9
Pros:

Lokalizacja

Cons:

Odległy parking

2026-06-15 • via Nuitee
L
Laura • solo_traveller • at
10
2026-06-15 • via Nuitee
M
Michael • couple • at
9
Nice trip
Pros:

Very nice room. Nice staff.

2026-06-15 • via Nuitee
S
Sigrid • solo_traveller • de
10
2026-06-15 • via Nuitee
P
Pia • solo_traveller • de
8
Pros:

Optimale Lage mitten in der Stadt. Riesige Zimmer. Schön altmodisch. Zimmer ging zur Nebengasse, deshalb völlig ruhig. Parkgarage, wie in der Stadt üblich, teuer, aber um die Ecke. Zum Ausladen kann vor das Hotel gefahren werden. Beliebte Hotelbar. Die Straßenbahn in der Innenstadt ist kostenfrei. Es ist aber eigentlich alles zu Fuß gut zu erreichen

Cons:

Keine Abstellmöglichkeit für Fahrräder vorhanden.

2026-06-14 • via Nuitee
M
Margarete • extended_group • at
8
Sehr gelungener Kurzurlaub. Lag zum Teil auch an der hervorragenden Gastronomie.
Pros:

Sehrnettes Personal, sehr gute Lage und sehr schönes altes Haus.

Cons:

Die Einzelzimmer könnten ein bißchen Aufputz z.B. Teppich vertragen. In der Preislage sehen die Zimmer normalerweise gemütlicher aus.

2026-06-14 • via Nuitee
C
Carmon • solo_traveller • im
9
Pros:

מיקום מעולה.חדרים סבירים

Cons:

מיקום החדר.קומה ראשונה

2026-06-14 • via Nuitee
S
Sonja • solo_traveller • at
10
2026-06-13 • via Nuitee
D
Dieter • solo_traveller • at
9
Pros:

Super Lage und eine tolle Bar

2026-06-12 • via Nuitee
I
Ingrid • family_with_children • at
8
2026-06-11 • via Nuitee
M
Marc-Andre • solo_traveller • de
9
Pros:

Bin regelmässig in Graz und komme immer gerne hier unter. Tolles Ambiente - die riesigen Pflanzenkübel. Die Einzelzimmer sind urig aber meist mit Blick gegen die Wand des Hinterhauses. Der Wellnessbereich ist auch gepflegt. Tolles Frühstück.

Cons:

alles bestens

2026-06-11 • via Nuitee
S
Sue • couple • au
9
2026-06-11 • via Nuitee