Palais-Hotel Erzherzog Johann

Hotels
8.5 (4939 reviews)
Sackstraße 3-5 , Graz , at
+43 316 811616

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Noisy environment during early hours

Categories

Cleanliness
7.5
Some reviews mentioned issues with cleanliness, such as dirty walls and odors in the bathroom.
Service
9
General mentions of friendly and helpful staff.
Location
9
Many reviews praised the hotel's excellent central location.
Room Quality
8
Mixed sentiments with some rooms being nice, while others described as shabby.
Amenities
8.5
General sentiment of satisfaction with amenities provided.
Value for Money
8.5
Overall perception of good value given the location and services.
Food and Beverage
9
Consistent positive mentions about breakfast quality.
Overall Experience
8.5
A generally positive experience though some issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Accommodation in the Heart of Graz

Prime Location: The Palais-Hotel Erzherzog Johann is ideally located in Graz's old town, just a stone's throw away from the main square. Guests can easily explore the city's main attractions due to its central location.

Exquisite Dining and Entertainment: Indulge in a delightful experience at the renowned "Ernst Fuchs Bar" within the hotel premises, offering a wide array of cocktails and refreshments. Perfect for unwinding after a day of sightseeing.

Relaxation and Wellness: After a day of exploration, guests can rejuvenate in the hotel's sauna, infrared cabin, and fitness room. The individually furnished rooms, reflecting a baroque palace's elegance, provide a luxurious retreat for visitors.

Experience the perfect blend of history and modern comfort at Palais-Hotel Erzherzog Johann. Book your stay now and immerse yourself in Graz's charm.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRZ

Location

Guest Reviews

8.5
Based on 4939 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
J
Josef • solo_traveller • at
10
Ich komme wieder
Pros:

Tolles Hotel

Cons:

alles gut

2026-08-15 • via Nuitee
A
Andreas&Hanna • solo_traveller • se
10
Cons:

Utsikt över stan vara bara utsikt över ett annat tak, så ingen utsikt.

2026-08-15 • via Nuitee
G
Günther • couple • at
9
2026-08-15 • via Nuitee
A
Anita • couple • no
10
Pros:

Nydelig gammelt hotell og flott frokost

Cons:

Tv, vi forventer internasjonale tv kanaler i 2026, her var det kun dubbet kanaler!!

Og serveringsjente i frokost sal må få opplæring i å smile og være imøtekommende!

2026-08-15 • via Nuitee
P
Peter • couple • au
4
2026-08-15 • via Nuitee
D
Dariusz • couple • pl
9
2026-08-15 • via Nuitee
C
Catherine • solo_traveller • dk
9
Pros:

Central location. The weather was very hot at the time of my stay, but air-conditioning was relatively effective. Good breakfast and friendly staff.

2026-08-15 • via Nuitee
E
E.M • solo_traveller • il
8
Pros:

מלון במיקום סופר מרכזי.
ארוחת בוקר נהדרת.
חדר ענק.
צוות עוזר ומסייע

Cons:

מלון מעט מיושן
חדר אמנם ענק אך לא ממש נקי. מנורות מלאות באבק...

2026-08-15 • via Nuitee
C
Cristina • couple • de
10
Pros:

Die Lage, das Hotel.

2026-08-14 • via Nuitee
S
sylvie • solo_traveller • fr
9
Pros:

Bel hôtel ancien avec patio et plantes vertes
L'emplacement central dans la vielle ville
Personnel charmant

Cons:

Parking payant à côté de l'hôtel, pratique avec possibilité de déposer des bagages devant l'hôtel.
Fenêtre sur cour

2026-08-14 • via Nuitee
A
Andreea • family_with_children • ro
10
2026-08-14 • via Nuitee
A
Anne • solo_traveller • de
10
Pros:

Zimmer war perfekt in der Innenstadt gelegen, Dachstubenzimmer, sehr gemütlich, sehr bequemes Bett, schöner Schreibtisch, Schrank und Bad. Angenehmer Aufenthalt.

2026-08-14 • via Nuitee
M
Mikhail • family_with_children • il
10
2026-08-14 • via Nuitee
P
Pavel • solo_traveller • cz
10
2026-08-13 • via Nuitee
C
Confit De Canard • solo_traveller • ch
7
2026-08-13 • via Nuitee
O
Oskar • solo_traveller • de
9
Pros:

sehr geräumiges und stilvolles Zimmer. Spitzenlage mitten in der City.

2026-08-13 • via Nuitee
M
Michał • couple • pl
7
2026-08-13 • via Nuitee
A
Amelie • solo_traveller • at
9
Ich komme gerne wieder! Danke!
Pros:

Wunderschön ! hohe Räume, Stuckleisten, Fischgräten-Parkett und viel Liebe zum Detail.
Außergewöhnlich freundliches Personal.

Cons:

(Das Bett waren zusammengeschoben Einzelbetten)

2026-08-12 • via Nuitee
P
Pavel • solo_traveller • cz
10
2026-08-12 • via Nuitee
O
Omer • solo_traveller • il
10
2026-08-12 • via Nuitee