Palais-Hotel Erzherzog Johann

Hotels
8.5 (4685 reviews)
Sackstraße 3-5 , Graz , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Noisy environment during early hours

Categories

Cleanliness
7.5
Some reviews mentioned issues with cleanliness, such as dirty walls and odors in the bathroom.
Service
9
General mentions of friendly and helpful staff.
Location
9
Many reviews praised the hotel's excellent central location.
Room Quality
8
Mixed sentiments with some rooms being nice, while others described as shabby.
Amenities
8.5
General sentiment of satisfaction with amenities provided.
Value for Money
8.5
Overall perception of good value given the location and services.
Food and Beverage
9
Consistent positive mentions about breakfast quality.
Overall Experience
8.5
A generally positive experience though some issues arose.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:32

Property Description

Luxurious Accommodation in the Heart of Graz

Prime Location: The Palais-Hotel Erzherzog Johann is ideally located in Graz's old town, just a stone's throw away from the main square. Guests can easily explore the city's main attractions due to its central location.

Exquisite Dining and Entertainment: Indulge in a delightful experience at the renowned "Ernst Fuchs Bar" within the hotel premises, offering a wide array of cocktails and refreshments. Perfect for unwinding after a day of sightseeing.

Relaxation and Wellness: After a day of exploration, guests can rejuvenate in the hotel's sauna, infrared cabin, and fitness room. The individually furnished rooms, reflecting a baroque palace's elegance, provide a luxurious retreat for visitors.

Experience the perfect blend of history and modern comfort at Palais-Hotel Erzherzog Johann. Book your stay now and immerse yourself in Graz's charm.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children from 7 years old to 14 years old stay for € 23 per person per night when using an available extra bed.
    People 15 years old and over stay for € 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4685 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
A
Anca • solo_traveller • ro
9
2026-05-30 • via Nuitee
B
Brigitte • couple • ch
10
2026-05-30 • via Nuitee
D
Dominik • solo_traveller • at
10
Pros:

Einfach gut. Nach einem langen fordernden Tag.

2026-05-29 • via Nuitee
M
Mike • couple • us
10
Excellent hotel in downtown Graz
Pros:

An excellent hotel in the heart of Graz. Perfect location in downtown.

Cons:

None

2026-05-29 • via Nuitee
G
Gerhard • solo_traveller • ch
10
2026-05-29 • via Nuitee
R
Rudolf • solo_traveller • at
8
2026-05-28 • via Nuitee
R
Rikiro • solo_traveller • sg
9
2026-05-28 • via Nuitee
G
Galina • extended_group • bg
9
Pleasant, retro, cosy
Pros:

The location, the retro vibe and the friendly staff

Cons:

The slightly difficult operating with the hot and cold water faucets

2026-05-28 • via Nuitee
J
Jürg • solo_traveller • ch
7
2026-05-28 • via Nuitee
E
Edward • solo_traveller • ie
9
2026-05-28 • via Nuitee
R
Ralf • solo_traveller • ch
10
Pros:

Schönes altes Haus in zentraler Lage, freundliche Rezeption, gutes Frühstück.

2026-05-27 • via Nuitee
J
Jayne • couple • gb
9
2026-05-27 • via Nuitee
S
Sibylle • solo_traveller • ch
8
Pros:

Die Nostalgie und Geschichte.

Cons:

Badezimmer wie früher. Sehr hellhörig. Ist jedoch auch dem Alter geschuldet. Dies finde ich wiederum iterressant.

2026-05-27 • via Nuitee
M
Marie Lé • solo_traveller • fr
8
Pros:

L'emplacement plein centre-ville historique et le bâtiment qui a son charme

Cons:

Rien, la première fois fin 2025 j'avais émis une critique concernant la salle de bains mais cette fois, volontairement ou pas, on m'a attribué une chambre où tout était très bien. C'est toujours plus agréable bien sûr

2026-05-27 • via Nuitee
F
Franziska • couple • at
10
zentral gelegenes , gepflegtes Hotel
Pros:

Mitten in der Altstadt, großes Zimmer
Kaffee Tee am Zimmer
Nette Bar. Frühstück optional möglich (das wir jedoch nicht genutzt haben)

2026-05-26 • via Nuitee
L
Lola • solo_traveller • ch
10
2026-05-26 • via Nuitee
J
Johann • couple • at
10
2026-05-26 • via Nuitee
M
Martin • solo_traveller • at
9
2026-05-26 • via Nuitee
J
Jürgen • couple • de
10
Traumhaft, wir kommen wieder
Pros:

Es ist ein ganz besonderes Hotel mit Charme und vielen historischen Besonderheiten. Sehr gutes Frühstück in einem Raum, der wunderschön ist .

2026-05-26 • via Nuitee
L
Ladd • couple • us
10
Palais-Hotel Erzherzog Johann is the perfect place for your visit to Graz.
Pros:

1) The location is ideal since the Palais-Hotel Erzherzog Johann is on the Hauptplatz, making it close to many of the major sites and restaurants. Also, many of trams are available for further exploring. 2) The hotel and rooms are beautiful. They have an historical vibe. We loved our room as it was spacious with a great bathroom. 3) The staff is friendly, welcoming, and engaging.

Cons:

We loved everything about the property. We would definitely return.

2026-05-25 • via Nuitee