Urban Rooms Rathaus - Self Check-In

Hotels
8.7 (2209 reviews)
Ebendorferstraße 10 , Vienna , at
+43 1 4064786

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Clean and modern rooms
Comfortable beds
Good communication
Cons:
Issues with cleanliness
Limited kitchen access
Some facilities could be improved

Categories

Cleanliness
7.78
Several reviews mentioned cleanliness positively, but concerns were raised about the floor not being cleaned properly and infrequent changes of bedding.
Service
9.25
There were positive mentions regarding politeness and helpfulness of the cleaning staff, along with good communication for self-check-in.
Location
9.79
The location received high praise for its proximity to major attractions and ease of access to public transportation.
Room Quality
8.24
Rooms were described as modern and clean, but some complaints noted issues with equipment such as the sink.
Amenities
8.27
Basic facilities were provided, though limited in options for kitchen access and other amenities.
Value for Money
8.73
Generally perceived as good value given the location and quality, but some features could be improved.
Food and Beverage
8.78
Not specifically mentioned in reviews, but overall provided the essentials.
Overall Experience
8.75
A generally positive experience with some noted issues, but many would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:37

Property Description

Prime Location near Vienna University
Located just a stone's throw away from Vienna University, Hotel Pension Residenz - Self Check-In offers a prime location for exploring the city. Situated within a 5-minute walk from Town Hall and the iconic Ringstraße Boulevard, our hotel provides easy access to Vienna's top attractions.

Comfortable and Well-Equipped Rooms
Experience comfort in our quiet, air-conditioned rooms equipped with modern amenities. Enjoy free WiFi, satellite TV, and a bathroom with a hairdryer during your stay. Our traditionally furnished non-smoking rooms ensure a relaxing retreat after a day of sightseeing.

Convenient Access to Public Transportation and Dining
With the Schottentor Underground Station (line U2) just 300 meters away, guests can easily navigate the city from our hotel. Additionally, a plethora of restaurants, bars, and shops surround the area, offering convenience and variety for our guests.

Book your stay at Hotel Pension Residenz - Self Check-In for a memorable Vienna experience.

Important information:

Please note that if you book more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2209 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.79
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
L
Lin • couple • ca
10
It is very great experience. If I come back again, I will book it again
Pros:

The location and the Price

Cons:

No microwave or private fridge, but it is acceptable.

2026-07-25 • via Nuitee
A
Andrei • solo_traveller • ro
10
2026-07-25 • via Nuitee
A
Agnieszka • family_with_children • pl
10
2026-07-25 • via Nuitee
M
Maria Belen • solo_traveller • es
9
Pros:

Todo muy bien

Cons:

almohada mala. sofa cama sonaba mucho al moverse

2026-07-24 • via Nuitee
A
Alessandro • solo_traveller • it
9
Pros:

La struttura è in ottima posizione, facilmente raggiungibile con i mezzi, ottima posizione per raggiungere a piedi le principali attrazioni. La reception non è presente, ma ci sono disponibili alcune comodità come sapone o asciugamani extra a self service.
C'è disponibile anche un frigo di uso comune. Ottima la pulizia, camera molto carina e curata.

Cons:

Mancanza di un mini frigo.
Bagno piccolo con assenza di punti d'appoggio.

2026-07-24 • via Nuitee
A
Abdullah • family_with_children • tr
9
2026-07-24 • via Nuitee
T
Thi Huong Linh • solo_traveller • gb
10
Love it!
Pros:

Location is very good and the room quality is perfect

Cons:

The toilet paper could be softer

2026-07-23 • via Nuitee
A
Anne • extended_group • fr
8
2026-07-23 • via Nuitee
R
Roberto • couple • it
8
2026-07-23 • via Nuitee
K
Karen • couple • am
7
2026-07-22 • via Nuitee
G
Giovanni • solo_traveller • it
9
2026-07-22 • via Nuitee
M
Mcaleese • solo_traveller • gb
7
2026-07-21 • via Nuitee
Y
Yasemin • solo_traveller • tr
10
I would definitely recommend Urban Rooms to anyone looking for a clean and affordable place to stay.
Pros:

The location was great, and the hotel is very close to the University of Vienna. The room was clean, and the instructions sent before check-in were very clear. I was a little concerned about the self-check-in process, but I had no issues. There are paid lockers available, or you can leave your luggage in the luggage room free of charge after check-out. There was also a table in the lobby with extra towels, soap, and other supplies.

Cons:

Nothing.

2026-07-21 • via Nuitee
P
Piotr • solo_traveller • pl
9
2026-07-21 • via Nuitee
D
Dana • solo_traveller • cz
8
Pros:

Perfektní čistota, klimatizace, při příchodu karafa vychlazené vody, klid a centrální lokace

Cons:

Na pokoji chybí lednička, ale menší (pro nápoje) je v recepci

2026-07-20 • via Nuitee
K
Kristyna • family_with_children • cz
8
2026-07-20 • via Nuitee
S
Seymur • couple • az
8
Pros:

Klima ses yapiyordu.

2026-07-20 • via Nuitee
C
Christian • solo_traveller • de
9
Pros:

Check in.
Das Zimmer ist gut, groß genug und bietet fast alles.

Cons:

Leider fehlt ein Kühlschrank.

2026-07-18 • via Nuitee
D
daniel • family_with_children • es
9
2026-07-18 • via Nuitee
L
Lena • solo_traveller • de
9
2026-07-18 • via Nuitee