Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Beautiful location
Excellent spa services
Cons:
Slightly dry pastries at breakfast
Minor service issue during lunch

Categories

Cleanliness
8.64
Rooms are among the cleanest we've seen, though minor feedback on dining service was noted.
Service
9.61
The staff is described as professional and attentive, providing a warm welcome.
Location
9.15
Located in the heart of town, ideal for exploring. A standout aspect of the experience.
Room Quality
8.6
Rooms are well-furnished and comfortable, though some noted a slightly rigid mattress.
Amenities
9.13
Excellent spa facilities and unique offerings contribute to a satisfying stay.
Value for Money
8.59
Good value for the range of services and comfort provided.
Food and Beverage
9.14
High-quality breakfast and dining options received very positive feedback.
Overall Experience
9.11
Consistently positive reviews highlight a magical overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 21:03

Property Description

Historic Charm and Wellness Retreat
Palazzo del Capitano, a 15th-century building nestled within San Quirico d'Orcia's town walls, offers a serene escape. Indulge in the wellness centre and stroll through the expansive garden with vegetable patches and fountains.

Rustic Elegance and Modern Comfort
Experience the rustic allure of wooden-beamed ceilings, antique furniture, and terracotta floors in the rooms. Enjoy modern amenities like satellite TV and free Wi-Fi for a comfortable stay.

Culinary Delights and Relaxation
Savor Tuscan cuisine at Trattoria Toscana Al Vecchio Forno and Vecchio Forno restaurant. Unwind in the living room turned stables or dine indoors by the fireplace or outdoors amidst olive trees.

Book your stay at Palazzo del Capitano for an unforgettable Tuscan retreat amidst olive groves and Mediterranean gardens.

Important information:

Please note that the wellness center is available for couples only and at an additional cost.
Access to the spa is by reservation only, for an additional charge.
Please note that the pool will only be open in summer.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

9
Based on 738 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
V
vamosikrisztian • family_with_children • hu
3
Nice village, garden and restaurant, but you can't be sure, what room you will get in the end.
Pros:

I love the village and the food in the restarurant. The garden is nice.

Cons:

I asked a special type of room (I have had bad experience before), but I got an "upgrade" instead, a suite. It was a small room with jakuzzi that I didn' t want to use, in a separated building. During the cleaning up of rooms, I've seen other suits, well it was a downgrade rather... I'm a returning guest, but I'm not sure, I'll go back to the hotel again. After checkout I got a message via booking.com about cancelling my booking. Wierd...

2026-09-18 • via Nuitee
A
Astrid • couple • nl
10
Zeer vriendelijk en behulpzaam personeel, ontbijt en diner meer dan geweldig, kortom het verblijf was fantastisch en zek
Pros:

De tuin, zwembad en jacuzzi en sauna

Cons:

.

2026-09-17 • via Nuitee
Q
Quantoèbelloviaggiare • couple • it
9
2026-09-16 • via Nuitee
S
Sandra • couple • fr
9
Génial
Pros:

Le personnel et l’emplacement, le jardin et la piscine ainsi que le Spa

Cons:

La deco des chambres est un peu rétro

2026-09-13 • via Nuitee
J
José Antonio • couple • es
10
Increíble
Pros:

Absolutamente todo

Cons:

No puedo decir nada malo

2026-09-13 • via Nuitee
J
José Antonio • couple • es
10
2026-09-13 • via Nuitee
M
MIQUEL • couple • es
9
2026-09-13 • via Nuitee
E
Emily • solo_traveller • gb
10
2026-09-09 • via Nuitee
J
Joachim • couple • de
10
Pros:

Fantastische Lage mitten im Städtchen mit unglaublichem Flair. Toskana aus dem Bilderbuch

2026-09-07 • via Nuitee
A
Alessia • couple • it
10
2026-09-07 • via Nuitee
E
Elena • couple • at
9
2026-09-02 • via Nuitee
G
Giovanni • couple • it
9
2026-09-01 • via Nuitee
N
Nucera • solo_traveller • it
10
Da riprovare!
Pros:

Struttura ubicata in posizione strategica nel cuore della Val d’Orcia gestita in modo altamente professionale con grande attenzione verso il cliente.

2026-08-31 • via Nuitee
I
Itzhak David • solo_traveller • il
10
Pros:

את הסביבה , הגינה , הבריכה, את marco הנפלא, השירות, ואת המיקום ( שימו לב לסרטון הדרכה איך נכנסים עם הרכב)

2026-08-31 • via Nuitee
M
Mario • solo_traveller • it
10
2026-08-30 • via Nuitee
L
lydia • solo_traveller • es
4
Pros:

El entorno y el desayuno.

Cons:

Incomodo y no son fieles a lo que dicen.

2026-08-28 • via Nuitee
G
glendaf373 • Family
2
You’ll pay a fortune for filth, bad smells, poor service, and cramped space. A trap best avoided.
Pros:

The awful part: Tiny, old rooms with no views, stained towels with someone else’s hair on them, minuscule bathrooms, beds with plastic headboards, a pool that’s a tiny puddle, and a manager who doesn’t speak English and couldn’t care less about solving anything. To top it off, when we came back from dinner the room reeked of rotten sewage; all they did was give us an air freshener, and the unbearable smell lingered for the rest of the stay. The pillows were ultra-thin, about 3 cm thick, and even though we asked for others, they never brought any. And in the middle of a heat wave, the air conditioning shut itself off in the middle of the night, both nights.

The only good thing: The medieval town it’s located in is beautiful, but that’s no credit to the hotel.

Summary: You’ll pay a fortune for filth, bad smells, poor service, and cramped space. A trap best avoided. And to the hotel: I’ve seen how you respond defensively to every bad review — save yourselves the trouble, because this place is indefensible.

2026-08-27 • via Tripadvisor
K
Kath • couple • gb
9
Fanstatic stay - would highly recommend!
Pros:

Amazing property, beautiful location and stunning grounds. Staff were great.

Cons:

We were a little early in the season so bar and bistro weren’t open!

2026-08-27 • via Nuitee
M
Mechiel • couple • nl
7
Een mooi hotel met een fijne upgrade, een nette kamer en een prima ontbijt, maar de sterke brandlucht op de kamer, het z
Pros:

We kregen een super upgrade en dat was natuurlijk erg fijn. De kamer was verder netjes en schoon en de bedden waren op zich prima. Het hotel ziet er mooi uit en het à la carte ontbijt was goed. Rond het zwembad waren kussens en fatboys aanwezig, al geven wij zelf de voorkeur aan gewone ligbedden.

Cons:

De prijs en kwaliteit vonden wij niet in verhouding. Onze kamer rook sterk naar een oude open haard en brandlucht. De bedden bewogen erg mee als je partner zich omdraaide. Bij het zwembad was het niet erg schoon en de gewone ligbedden stonden vooral in de tuin, waar weinig zon kwam. Het grootste minpunt was de muziek bij het zwembad. Steeds dezelfde vijf pianonummers werden de hele middag herhaald. We hebben gevraagd of de muziek uit kon, maar dat kon (of wilde men) niet. Daardoor hebben we noodgedwongen met noise cancelling op gezeten en de andere dagen activiteiten geboekt om niet bij het zwembad te hoeven zitten. Ook was er geen toilet bij het zwembad, waardoor je naar de receptie of terug naar je kamer moest.

2026-08-27 • via Nuitee
J
James E • couple • us
10
Magical place, will happily return.
Pros:

The hotel is beautiful. We booked at the last moment as a birthday trip for me. We had no idea how special the hotel is. It is not a conventional hotel in any respect but rather an amazing experience of living in a medieval village but with completely modern accommodations. The room was spacious and the bathroom incredible. The "pool" which is an Etruscan-age soaking pool, was stunning. The garden is really the Garden of Eden, as you will not believe how beautiful it is until you experience it. The village is quaint, lively and a joy to walk with the customary multiple churches that you find in a lot of Italian villages. Breakfast was just a minute away and had every choice you could imagine and the service was amongst the best we have ever experienced.

Cons:

There is not really much to complain about, my toast was not as hot as I would have liked, but I have no doubt that if I mentioned it, it would have been taken care of! Also, it rained on our second day, but I am not sure that the hotel had any control over that!!

2026-08-26 • via Nuitee