Grupotel Parc Natural & Spa

Hotels
•
Grupotel
9.5 (1064 reviews)
Carretera Artá - Port d'Alcudia, s/n , Playa de Muro , es

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent food and beverage
Outstanding service and staff
Cons:
Cleanliness did not meet Swiss standards

Categories

Cleanliness
8.59
While cleanliness was satisfactory, a higher standard was expected based on Swiss norms.
Service
9.56
Consistently highlighted as excellent across multiple reviews.
Location
9.6
Location next to a nature reserve and beautiful surroundings were highly praised.
Room Quality
9.55
Rooms were described as comfortable, beautiful, and well-kept.
Amenities
9.58
Facilities such as pools and entertainment received positive remarks.
Value for Money
9.54
Guests felt the experience was worth the price paid.
Food and Beverage
9.59
Food quality, particularly the buffet, was frequently highlighted as excellent.
Overall Experience
10
Overall feedback was overwhelmingly positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 09:51

Property Description

Luxurious Accommodation with Spectacular Views

Serenity and Relaxation at the Spa

Delightful Dining Options

Experience the epitome of luxury at Grupotel Parc Natural & Spa, nestled by the breathtaking S’Albufera Nature Reserve with panoramic views of the Bay of Alcudia. Indulge in elegant rooms with private balconies, enjoy the spa's rejuvenating treatments, and savor delectable meals at the buffet restaurant or Bistro Mar Blau. With a prime location by Playa de Muro Beach and convenient access to nearby attractions, your stay at this exquisite hotel promises to be unforgettable. Book now to elevate your vacation to new heights of sophistication and comfort.

Important information:

Please note that children under 18 years old are not allowed to access to the SPA
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.5
Based on 1064 reviews
Cleanliness: 8.59
Service: 9.56
Location: 9.6
Room Quality: 9.55
Amenities: 9.58
Value for Money: 9.54
Food and Beverage: 9.59
Overall Experience: 10
S
Stephan • family_with_children • at
10
Beste Belegschaft auf Mallorca, sehr schöne Anlage.
Pros:

Waren schon häufig zu Gast. Wohl mit das beste Hotel Personal auf Mallorca. Eingespieltes Team die wirlich jeden Wunsch erfüllen versuchen. Speisen von höchster Qualität, langes Frühstück bis 11:00, traumhafter Strand, tolle Bar.

Cons:

Es ist natürlich ein Hotel für Ruhesuchende bzw. Großfamilien mit sehr kleinen Kindern. Wer einen Robinson Club sucht, ist hier falsch.

2026-06-27 • via Nuitee
S
saeed • couple • sa
9
2026-06-26 • via Nuitee
G
Gayle • extended_group • gb
10
Great stay
Pros:

The staff were amazing and it was great having use of the spa free of charge

Cons:

Nothing

2026-06-24 • via Nuitee
G
giuseppe • couple • ch
9
Sehr zuvorkommend!
Pros:

Personal,Anlage und Essen ist einfach nur TOP! 10/10

Cons:

Abendprogramm ist nicht gerade der Wahnsinn 7/10

2026-06-23 • via Nuitee
O
Oksana • family_with_children • ua
10
2026-06-23 • via Nuitee
M
michele • couple • it
9
Puro relax
Pros:

Struttura immersa nel verde a ridosso di una lunga spiaggia di sabbia chiara. Camere ampie e ben arredate. Ristorazione di qualità con una ampia proposta culinaria. Personale molto professionale e disponibile. Ottima l’ accoglienza ricevuta: all’arrivo ci hanno detto che avevano un regalo per noi e invece della camera standard che avevamo prenotato ci hanno omaggiato di una suite con zona-soggiorno e due bagni e un ampio balcone / terrazza con vista sul giardino e sul mare . Omaggio davvero gradito.

2026-06-23 • via Nuitee
D
Derdzyan • couple • fr
10
Pros:

C’est un hôtel agréable magnifique, j’ai un grand expérience d’avoir beaucoup d’hôtel mais cet hôtel c’était exceptionnel, équipe agréable amiable. Toujours de petits complément de l’hôtel franchement très très très bien et je vais revenir plusieurs fois. Merci. À très bientôt.

2026-06-21 • via Nuitee
R
Rodrigue • couple • lb
10
2026-06-17 • via Nuitee
K
Kimberley • solo_traveller • es
9
We will return
Pros:

The staff were amazingly friendly and helpful
Food delicious
Setting beautiful
Spa to ourselves
Gorgeous upgrade for my birthday

Cons:

The cleaning staff knocked the door once and entered. Even with a no enter sign
I am greatful they had cava for my birthday but twice I was not dressed. Embarrassing. Please just knock and wait 15 to 20 seconds regardless.

2026-06-14 • via Nuitee
J
Jens • family_with_children • se
10
2026-06-11 • via Nuitee
D
Daniela • family_with_children • gb
10
Perfect stay in Alcudia
Pros:

Staff was helpful, made our stay super comfortable since check in. The pool is really nice, for adults and kids. Breakfast with loads of options. Room comfortable and with a lot of space.

2026-06-11 • via Nuitee
A
Alastair • couple • gb
9
This was one of the best hotels that I have ever stayed in anywhere
Pros:

The variety and quality of the food was excellent. The staff in the main were courteous and helpful. We had a quiet room facing the forest which was ideal with a partial sea view.

Cons:

The lack of a pool for adults. The pool at the hotel was rather dominated by children.

2026-06-11 • via Nuitee
G
Guilherme • extended_group • br
9
2026-06-10 • via Nuitee
T
TOMASZ • family_with_children • pl
8
2026-06-06 • via Nuitee
R
Roman • family_with_children • de
10
5 Sterne ganz und gar
Pros:

Das Personal ist spitze. Bei jedem einzelnen Mitarbeiter wird Service durch und durch gelebt

Cons:

Nichts

2026-06-05 • via Nuitee
L
Luca • couple • de
10
2026-06-05 • via Nuitee
C
Christopher • couple • de
9
Einfach sehr gut
Pros:

Super zuvorkommendes und ausgesprochen freundliches Personal. Und zwar ausnahmslos jeder Angestellte.

Cons:

Preise sind ggü. vergangenem Jahr schon deutlich angestiegen

2026-06-05 • via Nuitee
F
Flyer66945523511 • Couples
10
AMAZING🧡🧡🧡🧡
Pros:

Our favorit hotel for relaxing 🧡
Beautiful rooms, hotel and pool and very very friendly staff everywhere you go🧡🧡
Amazing breakfast and really good location with the bus going to Alcudia or Palma right outside the hotel🧡🧡

2026-06-01 • via Tripadvisor
M
MARIA JUSTINA • couple • ar
10
Pros:

Desayuno muy bueno y completo

2026-06-01 • via Nuitee
W
Wesley • solo_traveller • us
10
When staying in northern Mallorca you can’t do better than Grupotel Parc Natural, with its beautiful location on the bea
Pros:

Location, staff, breakfast, nightly entertainment, renovated guest rooms

Cons:

Main lobby and facade are ugly and outdated, particularly for a five star property (but very clean and serviceable)

2026-05-31 • via Nuitee