Hotel Leopold

Hotels
6.7 (995 reviews)
't Hoogste van Brugge 2 , Bruges , be

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Board games/puzzles
Shared kitchen
Outdoor furniture
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great breakfast
Cons:
Poor room quality
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
5.16
Multiple reviews indicate issues with cleanliness and maintenance in areas such as the bathroom and common areas.
Service
9.13
The staff were described as super friendly and helpful, indicating good service despite other issues.
Location
9.17
The reviews generally highlight a great location, close to attractions.
Room Quality
5.12
Comments about the room include complaints regarding noise, small size, and inadequate heating.
Amenities
5.65
Reviews highlight a lack of essential amenities such as a functioning TV and basic kitchen supplies.
Value for Money
6.61
Some reviews indicate that the experience does not meet expectations considering the price.
Food and Beverage
7.66
Breakfast was described as superb, adding to the overall experience positively.
Overall Experience
5.13
The overall sentiment towards the stay was generally negative due to multiple deficiencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:46

Property Description

Central Location in Medieval Bruges
Hotel Flats Leopold, nestled in the heart of medieval Bruges, offers a cozy stay just a short stroll away from iconic landmarks like the Market Square and the Belfry of Bruges.

Comfortable Accommodation with Modern Amenities
Each room at the hotel is equipped with a flat-screen TV, private bathroom, and some even feature a kitchenette and a seating area for added luxury.

Convenient Services and Recommendations
Enjoy a drink at the hotel's bar, and benefit from their local expertise as they provide recommendations for nearby restaurants and attractions.

Ready to immerse yourself in the charm of Bruges? Book your stay at Hotel Flats Leopold today!

Important information:

Please note that there is no elevator.

You can contact the hotel directly for more details on how to get to the hotel entrances.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 995 reviews
Cleanliness: 5.16
Service: 9.13
Location: 9.17
Room Quality: 5.12
Amenities: 5.65
Value for Money: 6.61
Food and Beverage: 7.66
Overall Experience: 5.13
R
Roberto solo_traveller it
6
Pros:

Il bagno e la camera

Cons:

Il fatto che non vi sia un climatizzatore, si moriva dal caldo e anche la televisione non c'era.

2026-06-27 via Nuitee
L
lorenzo solo_traveller it
3
Non è un hotel
Pros:

Buona posizione rispetto al centro ma vicolo isolato

Cons:

La struttura è stata (probabilmente) rilevata dall'ostello Lybeer; l'ingresso reale di "Hotel Leopold", che non esiste più e non c'è il cartello indicante il nome dell'hotel, è su un'altra porta. Andate direttamente all'ostello. Non c'è stata trasparenza su questo, quindi non è stato comunicato che in realtà l'hotel non esiste più e non offre i servizi di un hotel. Molto difficile la comunicazione con la direzione, in reception ci sono sempre ragazzi nuovi (molto gentili e disponibili devo dire) che però sono volontari e non hanno modo di aiutare realmente il cliente nelle problematiche più serie. Dalla mia camera sono spariti oggetti personali, seppur di poco valore, fatto comunque molto grave e che è stato ignorato a seguito della mia segnalazione. Durante il mio soggiorno, senza avvisare, sono entrati a fare dei lavori nella camera (cambiata la cornice del letto, interventi alle prese elettriche) e al mio ritorno in camera la corrente era staccata. A seguito della mia lamentela hanno provveduto a ripristinare la corrente, ma comunque non ho trovato corretto che io non sapessi nulla e avessero invaso la mia privacy, spostando anche i miei effetti personali. I lavori si fanno quando non ci sono ospiti, o se questo non è proprio possibile si avvisano e ci si scusa per il disagio; di scuse ne ho viste ben poche per tutta questa situazione. Da ultimo, per un errore durante la prenotazione, è stato segnalato che eravamo due ospiti quando invece avevo prenotato per uno (anche qua avevo prove); non potendo cambiare direttamente sul sito di booking il numero degli ospiti ho contattato la struttura a marzo per chiedere se fosse possibile pagare la tassa di soggiorno solo per uno. A questa richiesta era stato risposto che non ci sarebbero stati problemi, e che il giorno dell'arrivo mi avrebbero fatto pagare per uno.

2026-06-26 via Nuitee
D
Davy solo_traveller it
10
Excellent séjour
Pros:

J'ai bien apprécié l'accueil chaleureux qui m'a été réservé vu l'heure tardive de mon arrivée et sans doute la disponibilité, la gentillesse, la courtoisie, la joie etc...des propriétaires.

Vraiment, chapeau !

Cons:

Actuellement, l'hôtel est en pleine restructuration. Mais j'avoue que cela ne m'a pas empêché de ne pas passer un agréable séjour.

2026-06-22 via Nuitee
Z
Zoe couple gb
10
Staff were welcoming and friendly we had a great stay and visited many of the attractions due to the close location of t
Pros:

Location was great, short walk to the centre to the city. Lovely room with huge bed, very comfortable.

Cons:

A bit noisy at night, but it’s in the city and the World Cup was on. Nothing not to like.

2026-06-21 via Nuitee
S
SelinBgiray solo_traveller gb
10
Pros:

The apartment was very clean, spacious and light. The bed was comfortable and the location is fantastic. Staff are very accomdating and the water pressure, amenities and services were fantastic.

Cons:

N/A

2026-06-18 via Nuitee
F
Fehime couple tr
1
Konaklayamadık
Cons:

Tesisi bulamadık navigasyonun bizi getirdiği konumda yoktu bilemiyorum iletişime de geçmeye çalıştım ama olmadı

2026-06-10 via Nuitee
C
Carina Grabois family_with_children gb
8
Good stay, hotel with potential
Pros:

Breakfast amazing, location, potential as they are refurbishing

Cons:

My mattress wasn't good as was soft and bend in the middle, there wasn't anyone in reception, and we have to go somewhere else to let them know, of our arrival, not enough information regarding breakfast hours, and we should made aware of refurbishment in advance

2026-06-08 via Nuitee
D
Dennis solo_traveller nl
7
2026-06-07 via Nuitee
J
John solo_traveller gb
7
Pros:

Location excellent

Cons:

Currently being refurbished. So incomplete. Tra and Coffee making facilities are not available. In fact Hotel Leopold does not exist it is now called The Times of Times.

2026-05-31 via Nuitee
B
Birgit couple nl
7
2026-05-28 via Nuitee
F
Fabrizio couple it
6
2026-05-28 via Nuitee
M
Majid solo_traveller nl
2
Uncomfortable, noisy, and poorly equipped, I’d never return there.
Pros:

I agree with others; the friendly and cooperative staff were the only positive point.

Cons:

Almost everything else was disappointing. I honestly don’t know how this place is categorized as a hotel. At best, it felt like a hostel with a private bathroom. In 30°C heat, the room didn’t even have an air conditioner or a simple fan. I had to insist, and one of the nicer staff members eventually brought me a portable fan.

The room didn’t even have a basic glass for water, let alone a water boiler or instant coffee/tea. The interior looked like temporary construction worker accommodation. The neighborhood wasn’t great either, even though it was close to the city center. The rooms were extremely noisy, both from inside and outside the building. This place really shouldn’t be listed as a hotel.

2026-05-27 via Nuitee
M
Matthias extended_group be
8
2026-05-26 via Nuitee
N
Nicolas couple be
7
Goed hotel
Pros:

Propere kamer. Vriendelijke ontvangst.

Cons:

Receptie in ander gebouw maakt het beetje verwarrend maar alles goed gekomen.

2026-05-26 via Nuitee
G
Giorgia solo_traveller es
5
Pros:

La posizione dell'hotel abbastanza centrale e non lontana dalla stazione dei treni. 10 minuti a piedi.

Cons:

La stanza aveva il pavimento che scricchiolava, si sentiva ogni rumore di camminata di quelli sopra. Le scale per salire su sono fin troppo strette, la porta principale non si chiudeva bene e aprire e chiudere era dure, la ventilazione del bagno pessima, non funzionava e non aveva le finestre, le luci del bagno pure troppo deboli non so vedeva niente, le finestre erano troppo leggeri, si appanavano con niente al mattino. Il calorifero non funzionava più di tanto forse centrale ed era arrugginito. Il bagno odorava e faceva la muffa, ma ben coperta dalle piastrelle.
Entrate diverse. Comunque l'hotel se sistemato bene, in questi dettagli, potrà ottenere un notevole miglioramento.

2026-05-23 via Nuitee
A
Albert couple es
7
2026-05-16 via Nuitee
G
Goblet solo_traveller be
8
Pros:

L'emplacement

Cons:

La TV ne fonctionnait pas.

2026-05-15 via Nuitee
E
Erik couple nl
7
Pros:

Breakfast was great.

2026-05-14 via Nuitee
G
Goblet solo_traveller be
7
Pros:

Bon emplacement

Cons:

Pas de chauffage et pas de signal tv

2026-05-13 via Nuitee
Z
Zaira solo_traveller es
8
2026-05-06 via Nuitee