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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Pets allowed
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Hiking
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Currency exchange
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Babysitting/child services
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Billiards
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Chapel/shrine
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Street parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Snack bar
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Pool with view
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Pool bar
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Shuttle service (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Fence around pool
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Steam room
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Beauty Services
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Badminton equipment
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Fitness/spa locker rooms
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Yoga classes
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Tennis equipment
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Pet basket
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Manicure
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Pedicure
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Walking tours
Review Highlights
Categories
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Property Description
Luxurious Manor House Hotel in Palheiro Gardens
Gourmet Dining Options and Relaxation
Indulge in international haute cuisine at the Classical dining room or enjoy a more casual meal with stunning bay views at Restaurant Vista Balancal. For a peaceful afternoon, sip tea in the Palheiro gardens or grab a quick snack at the Spa.
Recreational Activities and Wellness Facilities
Unwind by the outdoor pool or pamper yourself at the Spa's indoor pool, sauna, and steam room. Engage in deep sea fishing or embark on a whale and dolphin watching adventure. Take advantage of the on-site tennis court, badminton, croquet, and championship golf course.
Convenient Location and Exclusive Amenities
Just 7 km from Funchal, Casa Velha do Palheiro offers direct access to the Palheiro Gardens and provides complimentary private parking and a daily shuttle service to the town center. Book now for a luxurious escape!
Room rates on 24 and 31 December include a gala dinner.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 13 years old and over stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Prachtige ligging, mooie tuinen, heerlijk ontbijt, mooie en ruime kamers en vriendelijk personeel. Specifieke aandacht ook voor dieetwensen bij alle maaltijden.
Niks, alles was goed!
The location and the views from the Golf Clubhouse. The tea-house in the gardens and the whole general area.
Luis and the staff are so professional and pleasant and nothing is any trouble.
The shuttle bus service down to Funchal was very useful.
Our only problem was that the evening meal was very fancy in the main restaurant to eat there every day, so we also used the golf clubhouse which is owned by the Hotel and ate looking over Funchal
Okolie hotela je prekrásne.
Wellness, raňajky
Wundervolles Hotel in ruhiger Lage, außergewöhnlich freundliches und zuvorkommendes Personal, sehr gutes Restaurant anbei. Würde immer wieder kommen
Die Türe war etwas undicht, sodass man Leute vor der Zimmertüre deutlich sprechen hören konnte.
הכל היה טוב מאד והגינה אחת היפות שראינו במדיירה, גדולה, מרהיבה ומטופחת
הערה אחת - כשהגענו לא עדכנו אותנו שניתן לקבל מפתח לכניסה ויציאה מהגינה וחיכינו עד שהמקום נפתח מאוחר יותר מהרשום.
Excellent in all respects! Fantastic location and beautiful gardens providing a very relaxing atmosphere. Staff is very friendly, well trained and respond quickly to requests. The buildings and gardens have a two-hundred-year history which enriches your stay. We would highly recommend this hotel and we will be back!
NA
Tout. L'ambiance, l'amabilité du personnel. Le petit déjeuné. Le SPA. Le jardin
Rien
The place is just amazing in the middle of an amazing botanical garden ; if you want a relaxing and classy experience come here one of the best in Madeire
Nothing very comfortable, maybe an update in the bed but it was really fine
The staff is extremely polite, always available to help, covered 24/7
Amazing service. Green, calm and silent, definitely worth it
We had a truly lovely stay at Casa Velha do Palheiro. The staff were extremely friendly, welcoming and helpful throughout our visit. The hotel itself is a beautiful historic building, full of character, with a fascinating family history and surrounded by gorgeous gardens.
The views from the Golf Club were fantastic, and the food at the restaurant recommended by Michela was absolutely delicious. The breakfast buffet was also wonderful, with plenty of choice (eg exotic fresh fruits selection) and a very pleasant atmosphere.
Overall, it was a charming and memorable stay. We would love to come back.
nothing!
Able to book at short notice due to a flight cancellation. Reception staff were excellent (Carolina).
Je n’ai pas apprécié d’avoir un tel déphasage de prix en moins d’une semaine pour la même réservation. Ma demande de préparation d’un PdJ en sac car départ très tôt n’a pas été réalisé malgré la confirmation de l’hôtel! Certes il y avait des sacs mais pour d’autres personnes !Le ménage de la chambre pas réalisé avant 14h. Et plusieurs détails qui n’en sont pas pour un Relais et château: pas de coton tige,1 peignoir sans ceinture et taché à une manche. J’ai fait des relais et château en France bien. Et pas un membre du personnel parlant français ! Le sentiment que la clientèle anglaise était mieux traitée.
Résultat : malgré mon mécontentement pas de geste commercial !
Un conseil : réservez le jour même de votre depart vous paierez bien moins cher.
All staff were exceptionally friendly and caring. They went out of their way to make sure everything was taken care of.
I wish I would have known more about the Michelin restaurant has I definitely would’ve loved to have tried that
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