Aqua Natura Bay

Hotels
9.2 (4395 reviews)
Vila Do Porto Moniz , Porto Moniz , PT

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Rooftop/infinity pool
Excellent location near natural/lava pools
Friendly and professional staff
Very good breakfast selection
Spa, sauna, jacuzzi and Turkish bath available
Clean, comfortable rooms with good beds and balconies
Free/child-friendly amenities (welcome drinks, kids spa access)
Private parking available
Cons:
Family rooms often have no sea view
Limited parking spaces, especially during daytime
Restaurant/bar staff sometimes lack adequate English
Dinner service timing issues (served too quickly)
Some guests find the restaurant/food expensive
Pool area can be small/disappointing for some
A few rooms described as slightly outdated
Occasional requests about breakfast timing (would like earlier service)

Categories

Cleanliness
9.5
Multiple reviews explicitly praise cleanliness ("Everything was clean and beautiful", "propreté", bathrooms very clean); overall very positive.
Service
9.6
Service repeatedly described as friendly and professional (staff super nice, well received, German review praises first-class service), though a few comments note language issues in bar/restaurant.
Location
9.8
Location consistently praised for proximity to natural/lava pools and sea views ("just 5 minutes away from natural pools", "perfecte locatie", balcony/sea view mentions); parking can be limited.
Room Quality
9.3
Rooms described as beautiful, comfortable with good beds and balconies; some notes that family rooms lack sea view and a few mentions of being slightly dated.
Amenities
9.4
Strong amenities: rooftop infinity pool, indoor/outdoor pools, sauna, jacuzzi, Turkish bath and spa access; one comment mentions the pool area is small.
Value for Money
8.3
Mixed to slightly negative: several guests note restaurant/prices are a bit expensive and value could be improved despite overall quality.
Food and Beverage
8.9
Breakfast is repeatedly praised as great and varied, though a few reviewers comment on average breakfast quality or slow/poorly timed service in the restaurant.
Overall Experience
8.8
Overall very positive experience with many guests saying they'd return and praising location, staff and amenities; some minor negatives (parking, occasional language issues, value).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:44

Property Description

Luxurious Amenities
Experience the epitome of relaxation at Aqua Natura Bay with indoor and outdoor pools, Turkish bath, sauna, and hot tub. Stay active at the gym or explore the underwater world with the on-site diving center.

Comfortable Accommodation
Unwind in rooms equipped with cable TV, free WiFi, and private bathrooms. Enjoy a restful night's sleep before waking up to stunning views and modern conveniences.

Culinary Delights
Savor local and international cuisine at the à la carte restaurant or indulge in a hearty buffet breakfast. Treat your taste buds to a culinary journey without leaving the hotel premises.

Book your stay at Aqua Natura Bay now for a perfect blend of luxury, comfort, and gastronomic delights.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Location

Guest Reviews

9.2
Based on 4395 reviews
Cleanliness: 9.5
Service: 9.6
Location: 9.8
Room Quality: 9.3
Amenities: 9.4
Value for Money: 8.3
Food and Beverage: 8.9
Overall Experience: 8.8
H
Heiner • couple • de
8
Perfekt für einige Tage im Nordwesten Madeiras.
Pros:

Das kostenfreie Meeresschwimmbad direkt gegenüber, der Infinitypoll und der fantastische Blick vom Zimmer aufs Meer.

Cons:

Schiebetür zur Aussengastronomie war mit vollen Händen schwierig. Hier muss eine Automatiktüre hin.

2026-09-19 • via Nuitee
T
Thierry • couple • be
8
Correct maar geen warm gevoel in hotel
Pros:

Ligging en restaurant

Cons:

Parking
Koele inrichting

2026-09-18 • via Nuitee
F
François • couple • be
9
Pros:

Piscine rooftop, petit déjeuner

2026-09-14 • via Nuitee
M
Maya • couple • it
10
2026-09-14 • via Nuitee
J
João André • couple • pt
9
2026-09-13 • via Nuitee
R
Rui • family_with_children • pt
10
Uma agradável surpresa.
Pros:

da receção e de todo a estadia.

Cons:

Foi pouco tempo :(

2026-09-13 • via Nuitee
B
Bleistiftina • solo_traveller • de
9
2026-09-13 • via Nuitee
R
Roland • couple • ch
10
2026-09-12 • via Nuitee
M
MARTY • family_with_children • fr
8
2026-09-12 • via Nuitee
T
Tomáš • solo_traveller • cz
9
2026-09-12 • via Nuitee
C
Carine • solo_traveller • de
10
Pros:

Staff was very friendly. Especially the waiters, going the extra mile to make sure we were happy. Like giving us the pool menu after it was already beyond the time. The room was pretty and very clean. A chocolate on the pillow everyday. Details like that were just lovely and made us feel very welcome :)

Cons:

Some hooks for bathrobes were missing at the hottub area in the basement. And it would be nice to have a little bit more light in the evening at the rooftop pool. It was very dark after 8pm.

2026-09-11 • via Nuitee
S
Sandra • family_with_children • de
10
Fantastisches Hotel mit Paradies-Feeling
Pros:

Das Familienzimmer war richtig toll. Zum einen groß und zum anderen besser ausgestattet als erwartet. Die Betten waren super bequem und auch von der Größe her ideal. Wir fanden das Frühstück auch überragend. Uns jedenfalls hat es an nichts gefehlt. Es gab Omelette, Spiegeleier, Baked Beans, Waffeln, Pancakes, verschiedene Brote und Brötchen, Früchte, Müslis sowie andere süße Leckereien....also mehr als genug Auswahl. Der Rooftop Infinity Pool war zwar ein bisschen kalt, aber die Aussicht wirklich atemberaubend. Zur Begrüßung gab es für jeden für uns einen Cocktail, am Abend dann sogar eine Flasche Perlwein und auch täglich Schokolade auf dem Bett. Die Anlage sowie die Location sind top!! Ein kostenloser Naturpool ist direkt gegenüber und für den anderen in 200 Meter Entfernung gab es kostenlose Eintrittskarten an der Rezeption. Wir hatten auch nicht das Parkplatzproblem, das andere Reisende zuvor geschildert hatten. Vielleicht war es Glück oder es lag daran, dass die Hauptsaison fast vorbei war. Am Tag der Anreise ist die Rezeptionsdame extra mit uns nach draußen um nach einem Parkplatz zu suchen.

Cons:

Den Indoorpool könnte man mit ein paar Pflanzen sicherlich noch aufwerten.
Da wir 5 Personen im Familienzimmer waren und dementsprechend viel feuchte Wäsche hatten, wären mehr Aufhängemöglichkeiten auf dem Balkon wünschenswert gewesen.

2026-09-11 • via Nuitee
M
Mark • solo_traveller • mt
9
Where to stay in Porto Moniz
Pros:

Centrally located and close to the natural pools. Very good breakfast, clean rooms.

The sound of the ocean during the night was amazing.

Cons:

The sea view rooftop restaurant was a bit overrated and over priced in our opinion.

2026-09-06 • via Nuitee
A
Anthony • couple • us
8
2026-09-06 • via Nuitee
C
Carole • solo_traveller • fr
9
Très bonne adresse à Porto Moniz
Pros:

Excellent séjour à Porto Moniz. La chambre était spacieuse, très propre et confortable. Le personnel est particulièrement attentionné et disponible. Le petit déjeuner était également très bon, avec un choix appréciable.

L’emplacement est un véritable atout pour visiter l’ouest de Madère : l’hôtel est situé juste en face des piscines naturelles gratuites de Porto Moniz, et les piscines naturelles payantes sont également accessibles à quelques minutes à pied.

Pour le stationnement, l’hôtel dispose d’un petit parking, avec également plusieurs places gratuites à proximité. À défaut, il est possible de stationner dans les parkings payants aux alentours pour environ 6 € la journée.

Une très bonne adresse que je recommande sans hésiter pour découvrir l’ouest de l’île.

Cons:

Rien de particulier à signaler.

2026-09-04 • via Nuitee
S
stephanie • couple • fr
10
Séjour parfait à Porto Moniz
Pros:

Très bien situé face a la mer et proche des piscines naturelles. Déco soignée. Très bon petit déjeuner et excellent restaurant . Personnel agréable et aux petits soins.

Cons:

Le parking est limité à quelques places dans une cour minuscule.

2026-09-03 • via Nuitee
G
Gilberta • family_with_children • pt
9
Pros:

De tudo.

Cons:

De ser pouco tempo.

2026-09-03 • via Nuitee
E
Elisabeth • couple • at
10
Würde wiederkommen :)
Pros:

Zimmer sehr schön und sauber, schöner blick vom balkon, personal freundlich, rooftop mit pool und tollem ausblick, direkt neben den gratis lavapools gelegen, sehr gutes frühstück

Cons:

Klimaanlage konnte man nur über die Rezeption ganz ausschalten lassen (muss man wissen)

2026-09-03 • via Nuitee
M
Martin • solo_traveller • cz
10
2026-08-31 • via Nuitee
A
Anatoly • family_with_children • il
10
Pros:

Все было просто супер! Персонал встретил дети получили маленький подарок!расположения просто идеально!

2026-08-31 • via Nuitee