Grande Pensao Residencial Alcobia

Hotels
7.8 (4892 reviews)
Poco Do Borratem 15 , Lisbon , pt

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Value for Money

Categories

Cleanliness
7.05
Multiple mentions of dirty rooms and lack of adequate cleaning service.
Service
8.55
Generally positive feedback from staff assistance and room service.
Location
9.05
Positive remarks on the proximity to metro and city attractions.
Room Quality
7.05
Many complaints about room conditions and amenities.
Amenities
8.05
Basic amenities were present, though some complained about missing items.
Value for Money
6.55
Guests felt misled by room quality compared to price.
Food and Beverage
7.55
Breakfast quality was decent, but lacked variety.
Overall Experience
8.55
Overall satisfaction with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:35

Property Description

Panoramic Views of S. Jorge Castle
Located in Lisbon’s city centre, Grande Pensão Residencial Alcobia offers stunning panoramic views of the iconic S. Jorge Castle. Enjoy the picturesque scenery right from your room.

Cozy and Well-Equipped Rooms
Experience comfort in the air-conditioned rooms adorned with warm colors, wooden furniture, and parquet floors. Each room is equipped with modern amenities including satellite TV, a hairdryer, and a private bathroom for a pleasant stay.

Convenient Facilities and Services
Start your day with a delicious continental buffet breakfast and make use of car and bicycle rental services. Explore Lisbon with ease by arranging city tours at the 24-hour reception. Stay connected with WiFi access and a computer available for guests' use.

Book now to experience a delightful stay with breathtaking views at Grande Pensão Residencial Alcobia in Lisbon.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

7.8
Based on 4892 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 8.55
S
Stevanovska solo_traveller mk
10
Pros:

Everything! Nice place i highly recommend you

2026-08-13 via Nuitee
G
GIUSEPPINA ILENIA solo_traveller it
10
Ottimo rapporto qualità prezzo
Pros:

Posizione, pulizia, gentilezza

Cons:

Nulla

2026-08-13 via Nuitee
G
Giulia solo_traveller it
7
Pros:

Posizione centrale a due passi da tante attrazioni, personale super disponibile, ci hanno fatto mettere il passeggino all'ingresso per tutto il soggiorno per evitarci di portarlo su e giù dalla stanza. Camera moderna e pulita. Unica pecca, ascensore molto piccolo e che parte dal primo piano, ma comunque presente per raggiungere i piani superiori.

2026-08-08 via Nuitee
R
Riccardo couple it
8
Pros:

la posizione e le camere molto moderne

Cons:

le scale

2026-08-08 via Nuitee
S
Stuart solo_traveller gb
6
Pros:

Staff and location

Cons:

Hotel is run down and tired, photos on Booking.com are nothing like the actual rooms

2026-08-08 via Nuitee
S
Stewart solo_traveller gb
7
2026-08-07 via Nuitee
T
Tamara solo_traveller rs
10
2026-08-07 via Nuitee
A
Andreina couple it
6
2026-08-03 via Nuitee
A
Angela Irene family_with_children es
7
Pros:

La ubicación

2026-07-25 via Nuitee
A
Alexandre couple pt
8
2026-07-25 via Nuitee
A
Anna Lise solo_traveller dk
8
2026-07-25 via Nuitee
A
Andrea couple it
5
Non tornerei alle stesse condizioni dell’ultima volta.
Pros:

La ragazza alla reception era veramente carina e gentile. La colazione inclusa era nella media ma potevi mangiare più del necessario, volendo.

Cons:

L’hotel era posizionato a ridosso della zona più turistica e scicchettosa, ma purtroppo è circondata da personaggi ed etnie più o meno discutibili, 5 minuti a piedi in direzione opposti e ti puoi trovare o fra i negozi chic e trappole per turisti ogni dove, oppure ad Islamabad. Pieno di tossici e barboni come metti piede fuori dalla struttura. La camera era sotto la sufficienza, la vista dalla finestra era incommentabile per lo squallore e la decadenza, pubblico la foto per dare idea. In stanza c’erano la bellezza di 2 casseforti ma nessun attaccapanni. La porta del bagno era sfondata e non si chiudeva. Saponi e bagnoschiuma non usa e getta ma in barattoli fissati a muro… questa cosa mi lasciato perplesso per la sicurezza e la questione igienica. Un comodino condiviso nel mezzo, le prese di corrente dalla parte opposta del letto, arredata completamente a caso.

2026-07-24 via Nuitee
L
Laurent solo_traveller fr
8
2026-07-21 via Nuitee
A
Anita family_with_children ca
1
We did not stay because of the above answer
Pros:

Not applicable 👎

Cons:

We did not stay in this place it was not what we paid for the rooms, the outside atmosphere, the bugs in the bed, no air conditioning in our suppose room the view was a bunch of run down buildings it did not compare to what was advertised on your site it looked totally different, very disappointing, distraught to say the least we all 6 people were

2026-07-18 via Nuitee
J
Jorge solo_traveller cr
10
Buena opción de hospedaje
Pros:

El apartamento muy cómodo y con excelente ubicación

Cons:

Lo único sería que no es muy accesible, pues tiene muchos escalones que subir

2026-07-17 via Nuitee
O
Olga solo_traveller ca
5
very small rooms and it needs renovation
Pros:

it looks like the rooms need renovation .

Cons:

I didn't like broken doors locks, floor was agly and in very bad shape and very small rooms.

2026-07-16 via Nuitee
M
Marcos couple es
8
2026-07-16 via Nuitee
S
Serkan solo_traveller tr
10
2026-07-15 via Nuitee
C
Caluna solo_traveller it
9
Pros:

Staff gentile, struttura pulita e moderna. Ottima la colazione.

2026-07-14 via Nuitee
A
Anders family_with_children se
7
2026-07-13 via Nuitee